Mavis Tires & Brakes

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  The Trich To Stop
a month ago
I customarily get my oil changes & new tires from any Mavis location I am near. However, this particular Mavis location is in a discreet location and I tend to get service fairly quickly because not many people know about this Mavis location. The staff is friendly. The waiting areas is clean. The restrooms are decent and fully stocked. Plenty of outlets to charge devices. Cold and hot water available. Spaced out seating and TV for entertainment.

  Gavin Goode
a month ago
Awesome shop they do all they can to get your car back in running condition highly recommend using this mavis. And it s an easy walk to Wally World

  Elsy Villatoro
3 days ago
This Mavis Tire shop has great reliable staff! They are transparent and genuinely want the best for you and your car. If you don t trust car shops this is a great place to come and trust that you will be getting good service quality.

  Taylor Butler
a week ago
I always go here for my oil change because the staff is nice and prices are competitive. Just had my front brakes and shocks replaced their as well, and they did their best to make it the best price possible. I highly recommend this place.

  Biz Wayne
a month ago
Do not recommend unless you have 6 hour to kill. Was told it was going to be a no more than two hour process. Just needed brakes. Even had an appointment. I told the manager I needed brakes. He lets me know 20 minutes later I only need back brakes but I really needed to get my brakes flushes and new shocks. Told that I should use the money for my front brakes and use it on the brake flush and shocks instead. I said sure. He said give two hours. I waited three hours or more and went back to him and he said they got defective pad . Wait another hour. Then I go back and they said well funny thing, you actually need new front rotors. Waited another hour plus and finally got my truck.Keep in mind there are non-employees hanging around inside the garage. Also When I was waiting, a guy customer came in and there wasn t anyone at the front desk. So after he waited awhile he poked his head into the garage and got one of the guys playing on his phone s attention.First time going to a Mavis and will be the last. They have no respect for your time. Especially when they had more employees than customers. Making an appointment a head of time and does not good either. I don t know how many people came in after me, got work done and then left with their vehicles way before I did.

  Spencer Wooley
2 weeks ago
Love this place!! Megan and Zee was amazing and very helpful with my car. They were so sweet and deserve praise for how wonderful they did. They gave me a great deal for my car breaks and I really appreciate how upfront they were.

  Ashley Douglas
2 months ago
Absolute amazing customer service with the mechanic, Zee and Meagan. They took their time to explain and show me what work I truly needed on my car. The process of getting the car fixed was within a timely manner. I will return in the future for any work I need done. I highly recommend getting your car serviced here.

  Gabriella Arrington
a week ago
When I came in I was greeted by Zakar very polite young man.. asked what I needed and ensured everything was up to date and made sure I was happy with the price and job.. followed through till the end I will definitely be back Ty Zakar

  Jason S
a week ago
I wanted to like this place but quickly learned it s not busy for a reason. Took one car for oil change w appt, not busy, was slow but got a discount. Week later took second car in for oil and a tpms sensor to be replaced. 8am appt, 2.5 hrs later it was ready but only oil was changed and they just confirmed tpms was bad! Took tpms to discount tire to fix later that day. Worrying issue was car seemed to be leaking oil. Got under it, oil nut wasn t even finger tight! They didn t replace sticker or turn off maintenance light. I will probably take to another place and have oil changed again because I don t trust they even did it right and car has enough oil. $60 down the drain. This place never again.

  Richard Rowe
a month ago
Mavis is the best!! Megan and crew diagnosed my issues (alignment, worn tire) and had my Lexus back on the road quickly.. Quality, professional tire service at a good price.

  Jeremy Rodgers
2 months ago
I had one of the best experiences that I have ever had with an auto repair shop. The managers Zee and Brandon were honest and truthful when it came down to the cost and repairs of my truck. There was no wishy-washy nonsense telling me I need to spend extra money here and there adding up to even more repairs that were not necessary. This was an absolute win for me. They committed to having the work done before the end of the day and they delivered. I highly recommend them to anyone that needs wheel or tire work done on their vehicle. I have had terrible experiences in the past where I felt that I was deceived from the Mechanic shop. When you go to get repairs done on your vehicle you really are not planning for, it really helps when you can go to a place that you can trust. Not only did they give me the price quoted they got the job done on time!

  Chris Bontrager
2 months ago
Had a nail in my tire and damage to the side wall so tire could not be repaired. I happen to have a full size spar matching my tires. They changed and balanced the tire no charge. Service was very friendly. And very convenient that they are open on Sundays.

  Chris Fox
2 months ago
The Assistant manager Megan Really went above and beyond making sure I understood what I was getting and and when it will be ready. She was up front and honest about everything. She is definitely the reason I will be bringing my truck back to that shop. Thank you, Megan for all your help.

  Joey Pomponi
3 months ago
This place is outstanding!They took me in at the last minute and serviced my car in a timely fashion! The store manager Ryan was very professional! I highly recommend these guys if you re in the area!

  Heather Griffin
2 months ago
Purchased 4 tires at canton store 2022 . Had a flat tire took car to this store a tire couldn t be patched. Not only did the ensure I got back on the road safely they also went above and beyond on a new set of tires all around. I will continue to patron mavis. Zeez was amazing and his customer service was outstanding 10/10!!

  Leslie Holland
2 weeks ago
They got me in quickly and were able to see what was wrong and take care of it easily. Love being able to get in fast and Megan was so kind! Love the customer service.

  Brandon Powers
a month ago
These guys are quick! Walked in and explained I would need a quick oil change, they must of not been busy because they got right on it! This location is awesome because you can drop off for your tires brakes or even an oil change (I believe alignments also) and while you wait, if you want to call it a wait, you can take a short walk over to Starbucks or pikes to look at plants.. Walmart is even shortly down the block as well.Zee, at the front desk was extremely helpful and made sure I got exactly what I needed. All for much cheaper than I would had paid at take5 across the street. Thanks Zee! All in all 5 star experience!

  Mark Racine
2 months ago
The Kemp Ridge Store has been good to me over the last 10 years. I had to have some major work done on my vehicle. It was going to take a few hours. They gave me a ride back to my house so I did not have to stay at the store.

  Peggy Rentz
4 months ago
Ryan was amazing !! He was so very helpful! I went across street to DAYS who I bought the vehicle from and they seemed to not want to be bothered with me. I just needed air in my right front tire bc the sensor was coming on ! Ryan put air in and check tire to see if had a nail in it !! He went above and beyond and actually cared !! What an amazing place and an amazing young man !! Thank you MAVIS !!

  Diana Rollins
2 months ago
So frustrating! This place used to be good but today they had my blood boiling. I had an 8:00 appointment for an oil change. They took my car back at 8:45. Then at 9:15 I see it outside with the window down. Concerning as I have stuff in the car I'd rather not have stolen. I was thinking they'd give my keys to me at any time. I voiced my concern after seeing it for about 10 minutes. The fellow mumbled something about another technician. It sat there for at least another 10-15 minutes, then someone pulled it in again. At 10:00 a woman came out and finally acknowledged the delay and said they were working on it. Hell I could've learned how to do an oil change in 2 hours! It was finally done around 10:20. Myself and another guy with an 8:00 appt got a story about overbooking. 2 people and a walk in isn't a lot. And then they didn't clear the maintenance required light. Sheesh! I upped it to 2 stars only cause the lady and fellow checking me out were nice and remembered my husband and I from Saturday. Glad I'm moving and won't need to come back here.

  Miles King
2 months ago
I've never left a Google Review before but I felt compelled to after the incredible service I received after visiting this location.My tire's pressure went out as I was going to work and seeing as how the Mavis was only seconds away, I decided to pull in just as the employees were arriving. Thinking that I would just fill up my air for now, I was quickly informed by one of the employees, 'Megan', that there was potential damage to the wheel and that I should pull around to Bay 1 for service.Reluctantly, considering that I was not planning on spending the money, I did so and their technician 'Justin' quickly gathered that there was damage to the tire and that my two front tires were completely worn, meaning that I would need a replacement.When I went inside, I informed Megan that my steering wheel had been jittery and she correctly assumed that I would need a wheel balance, which was a conclusion I had come to as well.Megan then walked me through my options for tire replacement from least to most expensive first and it was then that their manager 'Zee' overheard our conversation and also the fact that I mentioned that I was now late for opening my work.To my surprise, not only did Zee mention that he would throw in an alignment for a reduced rate, he also said he would drive me to my job around the corner while they serviced my vehicle.Only a few hours later, I arrived back to see that my vehicle was balanced, the wheels were replaced, and my vehicle was restored to its former working order. I unfortunately had to decline the alignment due to time constraints, but Zee was quick to mention that the deal still stood if I chose to come back sometime soon.I genuinely have not had such dutiful service before and seeing as how they are located on my route to work, I will more than likely be returning due to their professionalism, which was beyond courteous.

  Alli Edmondson
3 months ago
They did an amazing job on my brakes. They gave me a reasonable price and got me in and out in a quick time. Definitely recommend taking your car here!

  R R (RoninJinn)
2 months ago
Had an 8am appointment to get 2 new tires. It s 10:30am and I was just notified they re starting the second tire now. 2.5 hours and they ve only mounted and balanced a single tire.But it s ok, because they offered me $20 off.If you value your time, skip Mavis and go elsewhere.

  Brenden Plotner
3 months ago
My wife and my son both had bad experiences at Mavis. My wife went to this location to have a screw removed and repair completed. The tire seemed to be fine until it went flat on her way to work the next day. She took to a different repair shop and was shown the repair. No prep of the area was completed and there was no cement applied. The patch just fell off and was found inside the tire. Needed to purchase a new tire by that point. Disappointing....

  Danette Beringer
a month ago
Zee was very nice and helpful by keeping me updated on my car. Nothing was done until he talked to me. I appreciated his professionalism towards me as a woman and his ability to speak to me without "mansplaining". Most car repair places treat women as an afterthought. Not here,thanks to Zee!

  jim waldrop
8 months ago
Nikki is awesome at the front desk. She cares about customer service.The staff took extra care when my car would not start after alignment. Cars fault. They went above and beyond normal service.Jim.

  Jasmine Stovall
3 months ago
These guys are AWESOME!!!!! They were very understanding and helped me right away even with customers already waiting. I definitely plan to come back for my future tire/brake needs!!!

  Matt Hawkins
4 months ago
The staff and mechanics are some of the best around. They will explain any issue to you, show you the defective parts, and their main goal is to help customers get back on the road. I would recommend all of my friends and family members 10 out of 10 times.

  James Gibbs
4 months ago
Came into the shop with a nail In my tire. I had asked will if he could help me out getting it fixed. Will was very polite and had a great attitude. Turned my unfortunate event into an easy process. He also had a cool haircut

  Steven Gardner
5 months ago
They were able to fit me in a day early to install my new tires. Service was polite and professional. They sold me the tires for less than the online price. I ll be doing business with them in the future.