AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ivey Chastain
5 days ago
Carson is very helpful and knowledgeable. Wonderful service and installation by him. He's a wonderful addition to this location! Thank you :)

  Ashley Cagle
3 months ago
The gentleman was very friendly and knowledgeable about vehicles! Had white hair n beard. And older gentleman..I'm sorry I'm bad at names.

  Anthony Jones
6 months ago
They didn't Even Try To Charge My Brand New Battery, was told I needed a New 0ne, (REALLY ) NOT TRUE !

  Avianna Velez
a year ago
Eric and his staff are the best! Eric, especially, goes above and beyond for his customers. In 13 degree weather, he went outside and pumped/checked the tires of both my friend and I s cars. Great customer service . 100% recommend.

  Michael G (MikeyG)
a year ago
Travis is the beat. He is willing to help everyone or acknowledge all people in the store no matter the number of people who enter. Very knowledgeable of what and where to go if you need. Great

  Just Me
2 years ago
Customer service was absolutely amazing. Was assisted by Anderson. He truly went above and beyond the call of duty to get my vehicle back on the road. He definitely deserves a raise. This is my first time at this location and I'm impressed. I would recommend this AutoZone because of the service I received today. Keep up the fantastic work guys!

  Kathy Meyer
a year ago
Needed wipers and Eric S. got me the correct ones. He asked if I needed windshield washer fluid which I did. He also put the wipers on for me with a smile too! !! 10 STARS and a bonus for him!! Thanks Eric

  CJ
8 months ago
Very knowledgeable, and helpful crew!Went in with ignition issues, and came away with a new battery, a fixed van, and a new location to shop for my auto supplies.

  james ledezma
7 months ago
Staff was knowledgeable and friendly....they had what I was looking for

  Kisha Cash
5 years ago
Stood in line, only customer at the time for 5 minutes while the guy talked on the phone to who I assume was a customer, not a problem. The problem was I was never acknowledged, a simple be with you shortly would ve sufficed. So I decide to walk through the store, as he was on the phone for quite some time. So I ve more people came into the store I decided to stand back in line, waited a few more minutes and then another associate whom was not there initially helped me after he finished helping another customer. His attitude bordered I don t want to help you but I am going to smile and pretend to because I need my job. At this point I have still received no acknowledgement of my wait but here s the kicker another customer comes in not long after I finally get to the register and is informed someone will be with her shortly.

  Lonnie Poole
3 years ago
��lled them about my alternator seeing if the warranty was still good on it. Looked it up and it was. Didn't have it in stock but a store that even closer did. Called that store to make sure they did and it was waiting on the counter when I got there. Easy Breezy, no headache just simple for once. All couldn't of happened without the Good Lord to begin with. Both stores were Awesome!!!!!

  BENSON DONG
5 years ago
Long story short, the staff is not familiar with the job, and one staff perpetually , Mr. Douglas has an almost hostile attitude when I tried to used a compensation given by the store manager.Earlier night the cashier spent half hours but can't refund my money back, because he is trying to refund a gift card into a merchandise card. Spent half hour and no progress at all! Had to go back on second day.Then it is the only good part of the store. The Store Manager Vincent found out the mistake, apologized for the employee and give me a coupon as compensation. I mean it is not really his fault, and he still do what he can to make up for the customer. Thumb up to him!But thing goes down the hill after that. Today when I go back the staff Douglas doesn't honor the coupon. I was shocked because that is not what the manager told me earlier. To make thing worse, his face is like "no way I am gonna let you use it". That's enough, I paid and walk out b/c I don't wanna waster another half hour.Listen Douglas, I don't have to shop at your store. The only reason I go back is because Mr. Vincent is so sincere and convinced me the untrained staff is just a accident. I am so stupid to believe it and have you destroyed my trust. I have been fool once, and today is the second time, shame on me!

  OLLIE CARR
3 years ago
One has to stand in line forever to purchase anything or to ask a question the place is way understaffed. ..UPDATE... I guess I need to be patient because at the end of the day they will try to help you will serve me to get you the right part at a good price. I thank you for helping customers and I see you guys out there changing batteries, windshield wipers. I appreciate it because they're getting free labor from unpaid mechanics.

  Asia Bryant
2 years ago
Ran in, in a panic. Car was stalling on me and the gentleman helped me out asap around the time they were closing. Really loved how fast and attentive he was. Even gave me a sheet that said what was wrong with me car.

  William Wooten
6 months ago
Amanda was awesome,today. Lucky to have her. You can tell, she wants to be here, and a Auto Zone team player.

  Antonio Evans
3 years ago
I stopped by this place with a car that I was test driving and considering purchasing, although this is a difficult time and extra precautions have to be taken, I was helped above and beyond by a guy name Travis. I just absolutely love place where the people actually care about the customer. Very cool guy, very knowledgable and very professional.

  Brent Taylor
a year ago
Got a good deal on oil. One of the guys looked up my filter type and got them for me, they gave me a cart to carry everything out and held the door for me.Good experience.

  Blake Fullen
4 years ago
I went to this location this morning to get light bulbs for my company vehicle. When I got back I noticed that I had been charged for an item I did not want or ask for. The Item was only $1.65, bulb grease. I could potentially loose my job because I used a company card for this purchase. This was a dishonest act by your team at this location. I understand trying to increase average basket and margins, but to do it in this fashion is illegal. I will post this on social media and I have not decided if I will look into the potential legal aspect of this or not. But here's the real deal. This could turn to a class action law suite. Follow selling process don't be lazy and throw something in a bag hoping someone doesn't notice.

  Jessica Marie Jessie Clark
2 years ago
I went in to purchase spark plugs, oil, oil filter, air filter and more for my husband to do a tuneup on our Toyota Tundra.I gave the employee a paper with the truck's information and she looked everything up and grabbed the stuff for me in a matter of a few minutes.5 stars for promptness and being friendly.

  hank knupp
6 years ago
Guy behind the counter was helping us look up a product and stopped midway to assist another customer, got the new wiper blades from the shelf and went outside to change them. He never returned to finish helping me with item. Wont be going back

  R North
5 years ago
As a savvy shopper I look for more than competitive prices. AutoZone adds value to the customer experience. It's clean, well lit and service is stellar. Another great part is these guys know what they're doing. Jerome came outside and installed my windshield wipers in the middle of a rainstorm. I recommend going here before anywhere else. AutoZone is my go-to for parts and supplies. 5 stars!

  DANIEL LAHERA
4 years ago
They usually have everything I need, or am looking for on any given day. The prices are great, the staff is helpful, and the shelves are stocked with a variety of tools, parts, and products.I always check here first because it's usually one stop shopping due to my aforementioned statement.You have plenty of parking, with an easy to find location.I recommend you check these guys out for any of your future vehicle needs.

  Curtis Walton
4 years ago
Excellent customer service! 10/10 would recommend! Much better than so many other locations! My entire family has been shopping autozone for 20 years! So many more to come! The staff is always so helpful and knowledgeable!

  Chad Sagers
4 years ago
My phone was acting goofy and I accidentally posted a 2 star rating. I blew a trailer tire and didn't have the right size socket to change it. I pulled in to the store, bought the tools I needed and changed the tire right there in the lot. The staff was friendly, helpful and accommodating.

  steve g
3 years ago
If I could give a negative review I would give it a negative 5 stars. I don't normally go to AutoZone here on Glade rd for the simple reason the store's employees are not very friendly not very helpful. For example just a few minutes ago I was leaving the store after asking an employee if they had tire blugs he acted as if I should have known where and didn't even inquire what my needs were. I have no clue as to what a tire plug looks like or even how to put one on a tire. They had 4 kits and as I was looking confused and noticably not sure if it was what I needed. So I decided to go to O'Riley's auto parts next door. OMG as I was leaving the door alarm sounds I didn't notice it but an employee said that I didn't beep on the way in so I asked him if he wanted to search my purse he refused and said he'd rather get my tag number. So we left and when I got out of the car at the gas station I saw one of those sensors for security stuck to my foot! I brought it back he just said okay very rudely. How embarrassing it was for him to call me out in front of the other customers. I will not be going back ever

  Lorrie Schaffer
3 years ago
Horrible customer service!!!!!Could not even be bothered to greet their customers. Zero effort to be helpful. Walked out and went right next door to buy the part I needed due to totally rudeness!

  Nicole's Adventures
3 years ago
We were driving through Georgia, on vacation, when our CV joint in the half rear axle broke. As we were trying to figure out what we needed and how to fix it, the store manager, Amin Izquierdo, came out to help. He went above and beyond what a normal employee would do, and we couldn't be be more grateful and appreciative. If I could rate this store 10 stars I would. Thank you, Amin.

  Tasha M
4 years ago
Went here Monday 7/29/19 to get a battery about 4:45pm. Some female manager gave a horrible attempt to assist me. She came out with the battery machine to hook up to check if my battery needed to be replaced and didn t even know how to hook it up. We literally were out there 15+ mins due to her incompetence. Then when she finally figured it out, she got the battery but couldn t install it. So we re both looking crazy outside and she s looking at me to explain how, but your the worker?? It took another male manager to come out there and hook it up after 15 mins of her being confused. Autozone why would you have a manager that doesn t have a clue what she s doing. She is not manager material. I felt like my teenager could ve been more competent at this. Are ya ll just taking walk up managers with 0 experience. Very disappointed. I am a female as well and love to see women in the positions but hire someone with a half of a clue what they re doing.

  Jessica Curry
5 years ago
My car was smoking and overheating. Thank God there was an AutoZone right off the highway. Mike Nelson and his crew really saved my car that day and my wallet. They fix the solution and instructed me on how to take care of it from that point. Great customer service and great information.

  Tim Clark
6 years ago
Always keep your receipts their return policy is very strict if you do not have your receipt and packaging you're out of luck no dice and you just lost money because you can't return something you do not need always open packages very carefully cuz you might have to return it hopefully I'm just telling you something you already know