Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kelli Reeves
4 weeks ago
Brought my Ford Fusion here with starting issues. I had already had Ford try to fix it, but they could not replicate the issue even after seven days. I brought it here, and through thoughtful testing and research for two days, they were able to replicate and diagnose. I appreciate the effort they put into the problem and research on the right solutions. Excellent customer service and technical skills! Shout out to Mercedes who went above and beyond. I'll definitely be recommendingto my friends and family!
Angry Panda
6 months ago
These guys went above and beyond!! I had an issue with my water pump the first time which they fixed. Shortly after that something happened with what they had worked on in the car was sent back to them. Not only did they fix it under warranty with no issues. They also fixed my seat that had been broken at no extra charge. They did not even tell me I just picked up the vehicle and everything was fixed. That was an incredible surprise I am so thankful to have taken my vehicle to this place their customer service is A1. I highly recommend this company for any vehicle with your friends and family. Awesome job guys.Service: General repairs & maintenance
Brooke Higdon
2 months ago
Our car started messing up on the way to Orlando and we found this shop close to where we were and they got it fixed within an hour! Great and friendly service.
John Mounsey
4 months ago
4 years ago they must have put the rong pump in my f 250. Because before I took it there it wouldgotothe full mark, when I filled up. And I wondered why it was on a quarter tank when I pick it up. Because it actually had a half tank when I dropped it off. Anyways!!I I fill it up and it only registers a quarter of a tank of gas what do you all think the problem is?
Michelle Smith
7 months ago
My Car Was Towed To Them At 12pm I Spoke With James. Mercedes Called Me At 12:45pm To Tell Me It Was My Starter My Car Was Fixed By 3:15pm. Best Auto Repair Place I Have Ever Been To Definitely Recommend
Harold Stone
6 months ago
We ve been using them for our auto maintenance and repairs for over a year and are very pleased. Work is always timely and they don t try to sell us what we don t need.
Carrie Bauer
4 months ago
They worked on my thermostat...when I got car back ..the next time I went to start it ,it didn't start...I wiggle the battery cables and it started..then it happened again I called and they charged me for towing and to fix it...never again
Lemuel Hidalgo
2 months ago
They offer reliable and trustworthy service that you can count on.
Laura Raber
a year ago
We had a great experience! We are from out of town and needed wheel bearings replaced on our vehicle. They were able to get us in and accommodate our schedule so that we could get back on the road timely. We were impressed with their knowledge and customer service. Highly recommend!
Dezira Wingeier
7 months ago
The team there is top notch. Honest and fair priced. Great communication and explained everything. Will definitely return as needed.Services: Electrical repair, Auto battery replacement, Auto engine tuning, Engine repair, BatteryServices: Electrical repair, Auto battery replacement, Auto engine tuning, Engine repair, Battery
Sarah Dey
a year ago
I'd previously gotten a four figure quote from Midas to fix my brakes, and I'm so glad I went to Zephyrhills Auto. Mercedes was busy but attentive and treated me, and every customer, with care and professionalism. I was kept updated on my vehicles issues, and left feeling safe and having paid 1/5 of what was quoted at Midas. I would highly recommend Mercedes and her shop to anyone looking for an honest, trustworthy mechanic!Service: Brakes
Jennifer Lynn
a year ago
I drove down from Michigan for vacation and unfortunately my wheel bearings started making noise. They got me in and fixed my wheel bearings fast as they could with all things considered. Price is fair and work is great! Would recommend to anyone!Service: General repairs & maintenanceService: General repairs & maintenance
Kayla Wood
7 months ago
Friendly fast service. Spear of the moment brake down of my kia and they serviced my car in time to make it home for the kids bus. Thank youService: Transmission repairService: Transmission repair
Joshua Gartner
5 days ago
Job was done quickly and affordably.
Elizabeth Haas
a year ago
When we initially went to this shop they seemed honest and fair with their pricing and were friendly and helpful. Our wheel bearing went bad and they replaced it for a fair price. The new bearing went bad again, and they replaced it for free. As this was happening we also were getting our car looked at as pur AC wasn't working and needed a diagnosis. My husband sat there for 2 hours to be told it needed a recharge. And we were charged $200 for it when it's much cheaper at an auto store. They could have told him what was wrong before doing the recharge so he could save money. I know they are a business but how they've handled things has left a sour taste in our mouths. It wasn't honest and seemed lazy. Our AC doesn't work again so it clearly needed more work done than just a recharge. Looking at it for 2 hrs you think they would know what reqlly needed done..Luckily we moved out of Florida, but just prepare yourself for random mishaps and mistakes being made if you come here!
Barry Mount
a year ago
We came to Zephyrhills to clean out my grand mothers home since she recently passed away in April. After arriving, our check engine light came on and van broke down. We were completely stranded and Mercedes at Zephyrhills Auto Repair took us right in Monday morning and had the vehicle repaired and back to us within the same day! I highly recommend this business to anyone in the area who needs there vehicle repaired. Thanks again!
Michael Jordahl
2 months ago
Great people, honest, fair and fast.
kimberly ballard
a year ago
The owner, Ms. Mercedes, helped me find a great towing company, Johnny on the Spot Towing, they fixed my truck and helped me out a lot. I will use them for all future needs.Service: Engine repairService: Engine repair
Gregory Stevanus
2 years ago
My truck was leaking oil, and another auto service in town looked at it and told us its bone dry under there. I was given the opportunity a look at the undercarriage and saw that rear half of the oil pan and bell housing was covered in oil. James went in and cleaned the area and replaced the oil pan gasket. NOW it's bone dry! If you want to be sure of what is happening to your car this is the place to come to, they are honest, reasonable and timely.Services: General repairs & maintenance, Engine repair
Janet Sylvester
2 years ago
Love these people.....its nice to go somewhere that the people thay work there have integrity! They are very reasonably priced and they do a great job! I've been going there for two years ...im a single older woman and its nice to have a mechanic i can trust!!
Deanna Baker
7 months ago
They are very knowledgeable and helpful with all of my vehicle needs.
Jason Kimball
3 years ago
The shop is no longer owned by Harold. The new owner, Josh, really screwed me over on the A/C system for my '77 Corvette. He charged me $1300 to replace the evaporator and fix the a/c. This shop used to have excellent rates, never a reason to get a 2nd opinion. Josh told me they had to tear the dash apart to get to the evaporator, and that was the reason for the high price, but the evaporator is not behind the dash. When I finally picked the car up, the a/c didn't work. I took it back, it turns out they didn't replace any gaskets and one of the old seals was in pieces. So they replaced that. When I picked the car up again, the air was cold but not nearly where it should have been. I looked under the hood and immediately saw a leak from the top of the compressor! Very easy to spot! I don't know what has happened to these guys but they are not the shop they used to be.
Richard Lee
9 years ago
I've been taking my vehicles there for years. Excellent service and affordable. I've referred many to them and they've always treated everyone fairly. All of my family members take their vehicles there as well. They have never suggested or done any unnecessary service.
Brad Sturgis
2 years ago
Horrible place for repairs they are the biggest crooks in town . They take advantage of customers . And charge for repairs done incorrectly.or not done at all .please be aware your going to be taken advantage of Mercedes is heartless .and con artist. Please be careful when you're looking for a honest repair shop.
Lawrence Siegfried
2 years ago
Miss Mercedes and James are an amazing team delivering professional service and honest and fair pricing. Being retired from the automotive industry, I am very impressed and this is my new go to shop.
Health One
2 years ago
I recently took my Cobra Mustang to this facility and they are professional, timely, and very proactive letting you know the status of your repairs. I would highly recommend this business for your Automotive needs.
David Kalin
2 years ago
Dropped off car at 1:30 with a coolant leak, called me at 2, told me water pump leak, had access to the part, was home with my car by 4:30, amazingly fast, great service, and the price was surprisingly LOW !! Can t recommend them enough !!
Gregory McClain
a year ago
This is the best auto repair shop around very helpful very kind And will make sure your vehicle gets fixed.
Ashley Meier
5 years ago
The staff here is great. Very knowledgeable, the mechanic Harold knew exactly what the diagnosis was without putting my car on alift or crawling underneath. AWD problems. He referd me to a great transmission place around the corner and problem solved within 2yrs..Great price with Great advise. Currently continue to trust them with my vehicles. If you dont need a fix they wont try to sell you any parts.
Cait J
4 years ago
Harold and his guys are the best! They treat everyone who walks into their shop like their own family and their prices are fair. I recommend Zephyhills Auto Repair to all my friends and loved ones. Bring your vehicle to ZAR and you won't be disappointed.