Stepp's Towing Service, Inc.
4.2 (72)
4325 Gall Blvd, Zephyrhills, FL 33542
(813) 779-1979
steppstowing.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Juan Sanchez
a year ago
If you need to get tow right away i would recommend asking for Brian, he is fast, efficient, and reliable. Took him 10 seconds to get into my tight gate and less than 5 mins to get my huge truck on the tower. He was the second tower that came, the first guy didn t even attempt but Brian came and did it without hesitation. 10/10 would get a towing service done again if needed but with Brian. Don t forget to TIP him.Service: Car towing
Dustin Taylor
a month ago
Yoheddy did an amazing job for us! Came out to to us very quickly, was professional, and very informative. Hopefully we won t need their service again, but if we do, we will definitely be coming back to Stepp s!
Yoheddy Ferrer
3 months ago
Yoheddy Ferrer excellent polite service can t ask for anything more great work
Kayla Lynes
4 months ago
David was a true life saver tonight and I was extremely thankful that David answered my call and was able to tow my car. David was super fast, professional, and made me feel sooo much better when I was so stressed and upset about my car. Thank you David!
Harlan Smith
5 months ago
David is the man! Not only did he get my truck home but also pointed out my problem, recommend them all the way!
jazmin vallejo
4 months ago
Will tear your bumper off while towing, glue it back, fire the driver that did the damage, and say they aren't liable for the damage
Ethan Tremblay
5 months ago
My clutch cable went out on my car, didn t take too long for the driver to get the car, David was super professional and friendly. Can t thank David and the team enough for helping me out!!Service: Car towingService: Car towing
William Brown
2 years ago
Needed an early morning tow on a Saturday and called several places with no answer. Stepp s answered and said it could take 45 minutes and I would get a message when the truck was on his way. Got a message within 10 minutes which I was pleased to get so fast. The gentleman was very professional and got me to the auto dealership right away. We had a great conversation on the way also. Very happy with the service and pricing was very good also. Less then I expected. Will definitely call them again if needed.
Jennifer Sanger
9 months ago
Super fast service. Tyler was prompt, professional and knowledgeable. When we have our car towed to the body shop next week, I will definitely call Stepps.Services: Car towing, Local haulingServices: Car towing, Local hauling
Michael Martin
11 months ago
They told me it would be an hour to come change my tire for 130 dollars because I didn't have a jack with me, After waiting for 1 hour the driver drove past me so I called them and they told me it would be another hour... I wouldn't believe anything they say
Chris Kluender
6 months ago
I have used steeps towing and I have nothing but praise, they weee great.Service: Car towingService: Car towing
Nick Hager
a year ago
I don't know if your driver is stupid? impatient or both but I don't suggest Pulling out and cutting off everybody on Shady Hills road from peace boulevard At six am With a vehicle on your flat bed. Good way To cause an accident. Especially since right After he cut me off his light turned green
A. Plummer
a year ago
Tyler was extremely professional, fast and courteous. He even gave me a few recommendations for restaurants and entertainment, as I am new to the area I had my project car towed to.Service: Car towingService: Car towing
Patrick Zettler-Carbonaro
3 years ago
Really great service. I had scheduled a tow to the dealership for the next day. I received a text confirming the pick up time. The next morning I received a message that the driver was on the way. He took care to not damage my vehicle . Very personable guy too.
J C
3 years ago
I went to recover my belongings after an accident and the ladies in the office were very helpful. Long story short, I got what I went for and left.PS. They take cash and don't keep change. So call ahead to learn what you need and bring exact change.
HURRICANE C
6 months ago
Great service. Easy to schedule and fast pick up.
Kandy Raymer
3 years ago
I was in desperate need of a tow. The staff at Stepp's Towing were very friendly, knowledgeable and professional. The tow truck driver was awesome. He definitely knew his way around that big tow truck.If I ever need a tow again I will definitely be calling Stepp's, and I highly recommend Stepp's Towing if you're ever in need.
Robert Freer
3 years ago
Very dissatisfied. Had a 10:30 appt. to have vehicle picked up, time got to be 11:45 and still no show. Called company, off on another call, be there in 35 min. Waited another 45 min, still not there. Called again and was told they would be there in roughly 15 min. Finally showed up around 2 p.m. Driver fixed vehicle in parking lot and didn't need a tow. My gratitude to the driver for finally getting me on my way.
Jordyn Race
2 years ago
I personally had a great experience with this company. They towed my car after my car accident and they were nothing but nice and professional. In a time like that it is very much appreciated so, thanks guys!Service: Car towingService: Car towing
Tony D
9 years ago
If you need a tow or in my case get pulled out of a mudhole at 3 am on a sunday don't waste your time on anyone else. I had 2 other towing company's come and try to pull me but was a no go after several hours wasted. These guys listened to me when I said I need a big truck. Oh man they brought out the big rig and pulled me out within 30 min. Very professional and super nice staff. Great job guys I can't thank you enough.
Google User
7 years ago
Hands down, the fastest tow guys and gals in town. My classic was picked up in extreme prompt fashion. Mike, the extremely professional driver had me to my shop in no time for repairs. Thanks Mike from the San Antonio location. I will no longer accept a tow through Geico unless they're coming from Stepp's.
Malinda Davis
5 years ago
Had my car towed saturday morning called to get it was told it was $174.00 but if i waited till monday it would be $154.00 because they charge more because they was closed weekends.went to get it on monday and they charged by the day and said they dont know who was dispatching and charged $209.25 . how do you not know who works for you and answer your phones. They dont care and you need your car so they care less about helping are keeping their word.
George W. De Tuccio
7 years ago
Had the "unfortunate" pleasure of having Anthony come to tow our CR-V for the recall issue. Anthony showed up early, was professional, friendly, and had a great personality. Based on this experience would not hesitate to use Stepp's in the future.
Tere Rey
5 years ago
Lisa with (billing department)is very rude, unprofessional also she like the grinch who stole christmas. Never spoke to any one like her, sounds very unhappy. Lori (billing department) she a nice lady to speak to. I left a mess for Tod Stepps the ower never got a call back yet. Eric at the lot is awesome.
Mike Clardy
8 years ago
My semi broke down at a very busy intersection here in Zephyrhills. They sent out Matt. He was very polite and knew what he was doing!!! From this good ol� boy from Kentucky Ya'll know how to help out and git-r-done!!! Ya'll are top notch in my book!!!
Ronnie Absher
2 years ago
They had towed a car that I didn't own three owners ago but somebody never changed the title out of my name so I had to pay $320 or I could not renew my tags so people make sure when you sell a car you go to the driver's license office and tell them it's sold
Melissa Monge
8 months ago
Stepps was professional, great customer service, and were fast.
Alicia Rainwater
4 years ago
On 10/7 my family met Paul, from Zephyrhills Stepps Towing. Such a nice man! Thank the Lord, Paul was in our path that night (love, the family in the blue Expedition)
Neesa S
6 years ago
During this most frustrating time my tow operator was friendly and professional. Never like to breakdown but my experience this Saturday was Above my expectations, thanks so much.
Jennifer Groover
2 years ago
Friendly, easy to work with. No problems collecting my belongings from my car and getting it released to salvage.