The Extra Closet

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  David Lakey
2 months ago
Price was cheapest I could find. The lady behind the desk was extremely rude but I needed a storage and couldn't afford any other place. Everything was fine other than the rude employee.

  Christina Cooke
5 months ago
The price is good and I've never had an issue with them. Everything works out good with this company

  Carol Shira
3 years ago
I have been renting from the Extra Closet for over 2 years and have nothing but great things to say about the staff and the units I have rented from them. The staff has always been very nice and helpful and the units are very clean. I recently switched to a larger unit in their new building which is wonderful. The units in the building are private metal units, climate controlled and immaculately maintained. My husband and I have rented from other storage facilities and the Extra Closet units are by far the nicest we have ever used. I would recommend them to my family and friends.

  Jodi Foster
a year ago
Lady at the desk is so friendly. Prices are amazing... change my review because I'm still waiting on the deposit and I've been out of there for 4 months. I have sent multiple emails and left multiple voice messages. Yep they're still not giving me back my deposit. Not a happy camper.

  Samantha Cole
3 years ago
I read poor reviews about the lady that works at the front desk before. Well when we signed our agreement she was very nice and polite, I thought they must be wrong. NOPE. Went back today for the first time since dropping our belongings off and she was EXTREMELY rude. My husband went in to drop some stuff off as I'm 9 months pregnant and went to her desk and she said "you're at the wrong place. Are you new here?!" Umm, yep we are. As soon as our baby is born we'll be leaving this storage unit. (I have bigger things going on in my life than dealing with her at the moment, but believe me they'll be hearing from me.) There's plenty others in the area with staff that would appreciate our business. So warning if you're looking for a storage unit she'll be nice the first visit when you're giving her the money then is totally rude after that. They should hire staff with better customer service skills.Also, take note of all the mouse droppings on the floor when you walk in.

  P Roden
3 years ago
I have 2 units because I have a lot of stuff that doesn't fit in one unit. I have stored my stuff with The Extra Closet for several years now and still do. The units are decently priced and cheaper than anywhere else. The staff is very friendly every time whether it's to go in to pay a bill, to get something out of my unit, to put something in my unit or call on the phone. I love this place, I recommend this place, and I will not ever use any other place except The Extra Closet.

  Karen Bellows
2 years ago
What a perfect place! Chose this storage unit after reading great reviews and due to it's location close to my parents apartment. The facility was always clean, well lit and the staff was so helpful. Thank you for all that you do.

  Eve Laurell
9 years ago
The Extra Closet is a GREAT storage facility. They have plenty of reasonably priced secure storage units, including climate controlled units. The staff is friendly and helpful. I stored furniture and other personal items there for years, until I got a house with a large attic. I highly recommend them!

  Ann Dell
3 years ago
Went to this business helping a friend neatly pack up storage rental unit. Very nice , clean , controlled environment. Office employees are very kind , always smiling and very helpful. Respectable Buisness here !!

  Joseph Harrison
11 months ago
I bought 2 lockers from here. They were Awesome to deal with. Great Customer Service...

  Kathleen Proctor
3 years ago
The prices are very reasonable. You can access your belongings anytime. The personnel are helpful and they have several storage units to choose from. I was very satisfied. Thank you for a pleasant experience.

  Vee B.
7 years ago
Great manager, Valerie! Low rates. Clean, updated & well-monitored & maintained facilities. Reasonable prices, with no administrative fees or deposits. Conveniently located, in downtown Winter Haven. Several methods of payment, to pay your bill. Give them a try, today!

  Amanda-Jo Nicholson
9 years ago
Trying to arrange a house move while 500 miles away from home was challenging to say the least....but the team at The Extra Closet made arranging storage of our belongings super easy. Valerie in the office, was great to deal with, she offered opinions, explanations and advice, and most importantly helped solve my storage issues!We have received truly excellent customer service every time we spoke to her and her colleague Austin. I look forward to working with the team at The Extra Closet for a long time to come.

  Cynthia Bagne
7 years ago
Be warned...The website Google links you to is not accurate in the slightest! I reserved a unit on the website, but when we called the place to finalize the rental, they have no knowledge of a reservation and didn't even have units available in the size we were looking at. Additionally, the prices and fees are completely different.The Company itself may be great, because it does have nice reviews. I'm just reviewing the website and it's lack of reliability.

  Tim Mead
7 years ago
Clean, secure, climate controlled. Everyone I ever dealt with was wonderful. Stored all my worldly possessions for nearly 2 years and never had cause for any concern. Highly recommend.

  Shelly Tandberg
10 years ago
We rented a portable storage unit and it worked out great! Not only was it easy to load and unload our items into the unit, everything was in great condition when we opened the container almost a year later.

  J Piller
5 years ago
Wow, what a great group of people,quickly returned my message requesting a quote on different sizes and the prices for their storage units! You feel that safety and their customers do come first!

  Wilma Vanzant
9 years ago
The best place to store items you don't have room for at home. I give The Extra Closet my highest rating for storage facilities. Very clean and excellent prices. Try them you will not be disappointed!

  Denise Bracero
7 years ago
The customer service provided was amazing. It won me over. The storage space was clean and a good size for what I needed. Definitely recommended and would use again.

  Austin T
4 years ago
Great place to store your stuff! The staff there is very friendly and accommodating. The building is very clean and they do a great job keeping it that way.

  Will Turner
5 years ago
This is a great place! Clean and well taken care of. It also has very reasonable rates and they are great with their customers

  Erica (BurnOutPrincess)
9 months ago
It has several different sizes for every type of storage need.

  Gerald O'Daniels
4 years ago
Took a friend up to pay their monthy storage bill an was told that it is air conditioned an sprayed for rodents , so nice place to do business!

  Kaley Peterson
3 years ago
The staff is super friendly and accommodating. Extremely satisfied with my choice of storage.

  Mary McManama
5 years ago
On my way to pay my bill. This place is great for people who don't have a lot but need abstorage

  Jan shares /w Dav Hernandez/Thompson
5 years ago
You can rent storage unit ..Great people Last time had 3 units and this time around so far only one unit.

  Brad Davies
3 years ago
Moved across country and needed trailer storage last minute, they accommodated all my needs quickly.

  jeanette johnson
a year ago
Alway clean I have been renting since 2018 nice peoples

  Richard Rayborn
5 years ago
Great place to keep your things very clean

  Helen Makuta
4 years ago
Great place to store your extra furniture