Tire Choice Auto Service Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mike Pagano
a month ago
Beware. Took my truck in for and oil change tire rotation and brake inspection. I drop the truck off at 2 ask for a call when it was ready because there guy was on lunch. 5 o'clock rolls around no phone call. i tried to call the office, it took me to a call center out of the country. left 3 message with the call center to get a phone call back. never happened. 6 o'clock rolls around no call back so i just went there. truck was ready. guy at the counter said everything was good. asked about my brakes he said they are low and to change them. tires did not get rotated saying the front tires were bad. i asked why didn't they call and bid me out two new tires since they had my truck for 5 hours. brakes never even got looked at. hell i don't even know if they changed my oil. spoke to the manager this morning. he said they did not look at the brakes. so why is your employee telling me i need new brakes? Manager said he would give me a discount on new brakes if i wanna bring it back... why would i bring it back when i work i asked for to get done never got done the first time? just beware. double check everything!!!!!

  Richard Brass
a month ago
We had an appointment with another tire store for 9am this morning. When we arrived, we were told it would be 3 hours!! After my wife spoke to a customer service representative at your call center who was extremely helpful and professional. When we are at your store, Noel was ready and took care of our tire in no time. He was very pleasant and should be commended for his service with a busy shop. We will be back!!

  Nancy DeFroscia
a day ago
The staff was very helpful and courteous. I had 4 new tires put on and a front end alignment. Fast service.

  Harry Weinhofer
a month ago
Staff was nice, but I asked if tire rotation was included and was told yes. I told them specifically to rotate my tires. Since my front wheels have more brake dust on them I can tell that the tires were not rotated...

  Ramfhis Molina
2 months ago
On last December I had an issue with a tire I went next day , the manager Amral, attended promptly without delays thanks to him and his team I highly recommend this place

  Donna Kemp
5 months ago
I was told to try this company because they lived so close I could walk. I can't speak highly enough of the customer service along with fair prices. They have a very friendly and professional staff and I would highly reccomend giving them a try.

  Elyse Tanen
a month ago
Jonathan was extremely helpful and whoever put my two back tires on was really fast. They said they call him lightning.

  Anthony Flowers
7 months ago
This is an unfortunate review because I ve been a frequent customer for years. Recently I got an oil change and the next day I had a significant oil leak. I called and took it back immediately and left my car over night. Next day I called for an update and was told I have an oil leak. I only find this strange because there was no sign of an oil leak of any kind before the oil change and after they performed the oil change they didn t inform me of any mechanical issues of any kind like they usually do. I also find it strange that I took my car to Tire Choice back in Nov/Dec 2022 where they informed me I had a leak and I got that repaired elsewhere. I ve been back to Tire Choice twice since the repair and they didn t report any leaks. This review is not intended to claim it was done purposely and perhaps there was an error that was overlooked. It s just the facts aren t making sense. I expect some leakage after an oil change but what I saw the next day was highly suspect. I am too skeptical to allow them to make any further attempts to fix the leak. I gave them 2 stars because like I said I was a loyal customer for years with no issues and this is the first time they had me questioning their work.

  Amy McKnight
8 months ago
I dropped my car off last weekend because there was a nail in my tire. They had it finished and ready in an hour, and it cost less than I expected. The person helping us was very friendly and accommodating. My husband and I always take our cars here because of their great service.

  Y P
7 months ago
I live across the street in Riverwalk, so I went this morning, 09/02/23, at 9:00 a.m., to this Tire Choice service center because I had a nail in my rear tire.The guy at the front immediately told me I had to wait one hour and a half for service (mind you, they were not even busy). Then he wanted to see the tire, so we both walked out to check the rear tire, and he said: You need a new tire. This is impossible for us to fix. We usually take a picture and send it to corporate, and we can t help you. I ended up taking my car to another tire center, and they were able to fix it, and no, I didn t need a new tire.It seemed to me that the guy at this Tire Choice center didn t even want to work, plus he wasn t accurate. All he wanted to do was to sell me a tire. Shame on you. Please be better in providing good customer service.

  S
3 weeks ago
Who leaves a car shop after spending money on their car with a smile on their face. It s crazy but they have top tier service I refuse to go anywhere else

  Rick Eyre
5 months ago
They re closing the one on Route 7 so I came here instead for a tire rotation. I bought the tires here so I get free rotations.They had some trouble finding the parts required to do a Tesla tire rotation but AJ stuck with it and made it work and had me on my way.

  CP Bagnati
a month ago
Wonderful service team, very accommodating. Would definitely use again.

  Jacob Anderson
a month ago
T is an amazing service technician and the mangers were super nice and cool thank you

  Jorge A Riera Rivero
3 months ago
Great and quick service, highly recommended to fix or get your tires replaced

  Yasmin Hamlin
10 months ago
Great service and caring, professional staff. I got a flat tire and the store didn t have my size. Even though I didn t purchase anything at the time, they helped me put on my spare and advised me on the speed I could safely drive home.I would recommend this store for the exceptional customer service and quality.

  Olga Lidia
8 months ago
A store in Okeechobee had my car for 10 days. They wouldn't return my phone calls. I had to hunt them down to get details on my car. Then they made me buy my own parts. I tried to complain to upper management and nobody responded. They don't give a damn about my 10-year history with them

  J.C. Harris Asset Management
a year ago
All managers / employees of ALL areas of business: Watch and observe Donald when he works; caring, customer-centric, and will NOT steal your money and overcharge you. He is the EXACT OPPOSITE. If you need your car fixed / worked on, he's the man! I love Tire Choice Auto and will forever be a customer - so long as Donald is still the head honcho! Thanks again!!!

  Kee Mills
7 months ago
Mauricio was a great help today. In need of a tire and he went above and beyond to help me and my famil. As long as he works here this will be my tire shop. 10 out of 10

  Kevin Coakley
a month ago
Friendly and good service in a quick time even though understaffed

  Dodge Challenger
5 years ago
Thank you Adam!! I brought in my 2012 Dodge Challenger at the 109,000 annual maintenance check up with all fluid, oil change, spark plugs, full service tire rotation, balance and serpentine belt change. After three visits to the Florida Keys (600 miles to date) in less than a month since is maintenance update,, the Challenger feels like the day I bought it off the truck seven years ago! Thank you Adam and Tire Choice!

  Bentool Jean Philippe
a year ago
I thought I was the most kind person existed until I met with Donald. This guy is flawless on his Customer service. If he ever decided to leave T.C. I will hire him without even interviewing him. I don't usually purchase anything for my vehicle from any national shop, Donald made me see national shop on a different light when I needed tires for my Lincoln. Thank you Donald for your Awesome customer service. Someone needs to promote this man.

  Mel Issa
a year ago
Negative 10 stars!! Awful service! Carl the manager was very rude and talked to me like I was an competent woman for asking questions. He stood at the counter on his phone with headphones on the whole time I was there. I had a few questions regarding the oil change packages, which he easily got annoyed by. He quickly replied I gave you a $15 discount, you should say thank you! . I was told that my coolant hose was accidentally unplugged while doing my oil change but they refilled it and plugged it back up and I needed to watch for leakage in my driveway. Service guy said all this nonchalantly. They didn t even try to notate this on my service invoice until I asked for them to do so. After I paid for my service with cash, my change was basically thrown into hands. As I stood there at the counter in complete shock, I still had a few questions but Carl just walked away to the other counter and put his headphones back on. Absolutely the worst service I have ever seen in my life. I have never experienced such unprofessionalism. Carl if you don t like your job, get a new one!

  Robert Cervi
a year ago
Not a very friendly staff. Nobody thanked me for coming in. Looks like a different staff. From my last visit. Who at that time were very nice. Unfortunately my wife and I will have to find another business. A smile and a thank you goes a long way. I hope you pass that along.

  Rebecca Jones
a year ago
I usually go to them every 3-4 months. But as I went there at 11 am they said it would done by 1:30. The Lady was having problems with her co- works. Got an uneasy feeling after leaving my car. Went back at 1:30 it wasn t done and no phone call either way. Yes I understand that you have issues with workers. But saying and doing is 2 different things.You just lost my business.

  Franco Carrillo
a year ago
Always great service. The manager Donald Murray is a great person who knows how to speak and communicate all car related issues with the client. Plus he has a great personality. I trust him with my automobile services.

  ThinkForYourself
a year ago
Angel and Donald are the kind of employees you do anything as a company to keep. They earn the customers trust, make the person return to your business and customers tell their friends and family to go there. Do whatever you can to keep those 2 people with your company. They deserve it.

  James R (Account1)
2 years ago
My grandmother's car runs worse than when I brought it in, after spending over a thousand dollars here. The customer service was friendly, but that's the only good thing I can say and I really feel taken advantage of. The car originally had a check engine light and a bad battery, they switched the battery and told my grandmother that the engine gasket needed to be replaced and an ignition sensor. After they did that work, the mechanic told me it might run rough for a couple days. Well, it did run REALLY rough at idle, in fact the engine light came back on the very same day, right after I picked it up, after I drove the car to my grandmother's and restarted it. That makes me think they either didn't properly check out the car or they didn't test drive it.To add insult to injury, they charged us for another diagnostic (after telling my grandmother they wouldn't charge for it, and even giving me an estimate to that effect). They said we needed to replace a valve. I bought the valve and dropped off the car for them to fix. The next day, I call about 2 hours before they closed and asked what the status on the repair was, I was told the car was being worked on and would probably be ready before close. It wasn't. They finally called me 24 hours later (48 hours after dropping it off) and told me the mechanic test drove the car and it seemed good to go. I picked up the car today and immediately noticed it was running just as rough as it was after they "fixed it" the first time, and even stalled the first couple times I tried to restart it. I drove back and was told the mechanic already left for the night so I'd have to come back later. -- Imagine spending so much of your time and well over a thousand dollars, and getting your car back in worse driving condition than when you brought it in. I am absolutely livid. This is hands down the worst experience I've ever had at a repair shop.

  Robin Lindsey
2 years ago
They got my oil changed fast but way too expensive for windshield wiper blades. Courteous and helpful assistant manager. He was backed up and stated he had a long wait due to missing employees from Covid. So I told him. "Well why don't you help the guys out" And he did. Things went quickly then. I would recommend this place for tires and oil changes with courteous staff but buy your own wiper blades and take with.

  firstname lastname
a year ago
Had a good experience here, went for a radiator and strut replacement (I brought my own new ones), an alignment and an oil change and they had me there for about 4 hrs which is pretty damn fast for all that considering how busy it was on top of that.