Schumacher Subaru Service Center
4.3 (19)
3021 Okeechobee Blvd, West Palm Beach, FL 33409
(561) 830-6501
westpalmsubaru.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Audrey Camacho
3 weeks ago
Mike Boden our service advisor was tops! He got my mother's car in and out and fixed right. He was patient and respectful and went over and above to make sure we were taken care of properly. He made the visit to have her car repaired a pleasure!
Cherylyn Torres
5 months ago
I went this location feeling hopeful about getting some effective diagnostic and service repairs completed, but unfortunately was grossly disappointed. I am understanding fees for diagnosing without repair can occur, but the way the information was presented to me was extremely disappointing and manipulative. As a customer, I would have liked it if the fees were broken down to reflect where the diagnostic fee would have been applied to, as I would have been happy to have other repairs done, but felt so uncomfortable that I would still have to pay a diagnostic fee for some of the secondary repairs since the primary concern (2 primary concerns were noted on the original complaint ticket).They need to consider making the fees fair, concrete and specific moving forward. I have always been a big Subaru advocate, and will continue to be for the vehicle itself, but never for the repair centers, specifically this one.
imtiaz parvez
a year ago
They provide good service at a good price. Must enjoy their free coffee.
Nathaniel Yee
4 months ago
I went in for a service and Jonathan Alvarado was my service advisor. I had a fantastic experience and will definitely be going back.
Aaron
a year ago
I like to thank Mike Boden my service advisor. He helped me out in servicing my 22 Outback. I was in & out with my service performed with less than an hour. Fair priced service. I would recommend this service center and Mike for your Subaru service needs.Services: Air & cabin filter replacement, Steering & suspension repair, Electrical, Wheel alignment, Transmission repairServices: Air & cabin filter replacement, Steering & suspension repair, Electrical, Wheel alignment, Transmission repair
Google Foodie
a year ago
Don't buy tires here for the road side warranty. It's a scam. If you go out on a road trip and blow a tire you get redirected from the out of state place *that is a Subaru dealership* and worse the place you purchased the tires.To Note I didn't go here to complain before trying to get resolve or a real answer of only "it was declined ". No real why. Been over 6 months still no resolve. I could have saved over $20 a tire and that's with paying for extra roadside warranty on the side from a tire place.Service is great at this location and so are the service advisors, this is external but direct Subaru issue. Leaves the dealership nightmare up sells are still old school concern that lives on.
Yan
a year ago
I have been going to Rhonnie since I bought my Subaru Forester. She has been efficient and straight forward. The last service for the replacement of my battery and rear brakes, and oil change was prefect. I recommend going to her if you like straight forward, honest, personal, and efficient service.Services: Brakes, Air conditioning, Battery, Oil changeServices: Brakes, Air conditioning, Battery, Oil change
Natalie F
3 years ago
Cannot speak highly enough of the service I received from Schumacher Subaru. Everyone was helpful, answered my questions, low pressure. A wonderful experience. I Love my new Subaru Outback and I am looking forward to future service appointments with them.
Tina Walther
a year ago
Mike was a delight! Prompt, professional & communicated every step of the way. Thanks, Mike! Looking forward to doing business with you in the future.Service: Oil changeService: Oil change
Ward Dawson
a year ago
Friendly and straight forward. Finance has the same old tricks, but less pressure. Overall a good experience
Harrison Stark
4 years ago
Fantastic service, replaced a part I didn't need, ac still didn't work, but they were very nice.
Rayisa Fitzpatrick
2 years ago
Outstanding service, thanks to everyone.