Rolls-Royce Motor Cars Palm Beach

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Richard Kender
a month ago
I had been searching the internet for a very specific (color & options) MB E450 convertible. I found exactly what I was looking for at Rolls-Royce /Bentley Palm Beach and sent an e-mail request for more information. Ishmail Merritt Client Advisor quickly reached out to me to introduce himself and get additional background on my questions. The car was a trade-in for a Bentley Convertible and he provided me with all the background information that he had at hand. I had other questions which he had to research and was extremely responsive in a very professional and friendly manner to answer all my questions. I have purchased many cars over the years from different dealers and Ismail was hands-down the best salesman I ever worked with. I purchased the car and could not be happier with the car and the purchasing process. It was a pleasure.

  Keith Shattuck
4 weeks ago
Ishmail Merritt was absolutely amazing! He was extremely knowledgeable and was not pushy at all. He got us exactly what we wanted and took care of from start to end. I highly recommend Ish and this dealership!!

  Boss Lady
4 months ago
I visited your establishment with the intention of purchasing a 2023 Rolls-Royce Cullinan.During my visit, I was asked to provide a 10% down payment for the vehicle, a requirement I promptly met as I had the necessary funds readily available. Subsequently, the dealership ran my credit, yet I never received a follow-up regarding the status of my credit application whether it was approved or denied. Notably, I did not receive an adverse action letter as required by law.Regrettably, my disappointment extends beyond the lack of communication. I recently received a call from a representative at your dealership requesting that I cease expressing my dissatisfaction with my experience. This incident raises serious concerns as it suggests an attempt to suppress my legitimate concerns and dissatisfaction.Moreover, I cannot ignore the disturbing implication of discrimination in my interactions with your dealership. I strongly believe that I have been discriminated against based on my race, both during the credit application process and subsequent communication. Such discriminatory practices are not only unethical but also illegal, and they violate fundamental consumer rights.Despite these significant issues, the dealership has failed to provide me with any explanation for the apparent reluctance to conduct business with me. I have not received an apology or any attempt to rectify the situation. This lack of accountability and transparency further exacerbates my dissatisfaction and leaves me with no choice but to consider seeking legal counsel to address this matter.In conclusion, I assert that my consumer rights have been violated, and I have been unjustly denied credit. I strongly urge the dealership to conduct a thorough investigation into this matter, provide a detailed explanation for the actions taken, and take corrective measures to rectify this situation promptly. I believe that a fair and equitable resolution is not only in my best interest but also essential for maintaining the integrity of your dealership's reputation.I appreciate your prompt attention to this matter and anticipate a timely and satisfactory resolution.

  Alfredo Corpas
3 weeks ago
It was a pleasure to speak with Mr. Ishmail Merritt who immediately helped me and provided all the documents necessary to purchase my vehicle and get it delivered in a timely manner.

  Jena Sims
8 months ago
My Client Advisor, Ishmail Merritt was extremely helpful and honest. He took the time to understand my needs and wants when purchasing my new "mom car". Very satisfied with the decision and will be returning to Rolls-Royce / Bentley Palm Beach.

  Yuriy Telyeten
7 months ago
Me and my wife recently purchased a car from this dealership. Ishmail Merritt was friendly and professional as well as the rest of the team starting with the finance department to the detail shop. Outstanding service, we are definitely coming back.

  Heather Boesch
4 years ago
Beautiful new showroom with great lighting to show off the amazing vehicles and colors! Knowledgeable staff and great selection. Plenty of parking and service bays!

  Reinhard Seier
a month ago
Very friendly and helpfull sales associates.Even if you haven't bought a car

  Payton Hyra
6 months ago
Marc was fantastic, took great care of me during the process of purchasing my new vehicle, very knowledgeable and professional! When in the market for a vehicle be sure to ask for Marc Rieser! Thank you again!

  Dr. David C. Mady
4 years ago
I just purchased my 2019 Rolls Royce Dawn Black Badge Adamas and am extremely pleased with the treatment that I received at Braman. My salesman Nico Scattino is the best along with David Banner who knows more about Rollers than anyone could ever imagine. The transaction was smooth as silk and I would highly recommend these individuals and this retailer for any high end vehicle purchase. Nico will even dance with you and that s why they call him the car dance guy . What a beauty he is. You have to meet him and you will never have a sales experience like that again!, I love the vehicle. It is a special Adamas collector edition and Rolls Royce only made 30 of them for the world and there is only 11 in North America. Only special dealers like Braman were able to get one and sell it to me.Thank You.

  Richard Romanoff
2 months ago
Best in Class service!Ishmail Merrit so professional and detail oriented!

  Jeanine Kitzinger
6 years ago
My salesperson Gary Rockoff was fantastic! he made my entire car purchasing experience a piece of cake, I would highly recommend him if you are planning on purchasing any vehicle from Braman. Also Annabelle in the finance department was wonderful as well. Braman has earned a new client in me.

  Hunter Arnold
3 years ago
If zero stars was an option I would choose that.Truly, shop anywhere else. I don't think I've ever given a one star review before...but if ever there was a facility that did NOT deserve your patronage...this is the place.We set an appointment with David Banner to trade in our existing Wraith and place a special order for a new black badge Wraith. From the moment we walked in we were holistically ignored, despite the fact there was only a single other customer in the massive building. After maybe 10min we were briefly greeted and told that they'd help us shortly, but while 15+ salespeople stood around ordering lunch and doing nothing we sat and sat. About 20 minutes further, Michael Visocky was polite enough to offer us water, but neither the salesperson we'd booked with or anyone else offered any help. About 45 minutes after arrival we decided to take our business to the Fort Lauderdale dealer.I can't be certain whether the complete disrespect and lack of service was just total incompetence or latent homophobia (though I suspect the latter), but in the end it doesn't matter. It is also worth noting that before we left the dealership, I went into Mr. Visocky's office, thanked him for being the sole employee that had shown any courtesy and explained why we were leaving. He was vaguely apologetic, but made zero effort to correct the issue or ask any questions about our experience. We also received no follow up call from anyone at the dealer despite them obviously having our contact information since we'd set up an appointment. So it's quite clear that the Braman team does not care if they mistreat or offend existing customers.Any retailer who is too busy, biased or disinterested to accommodate my spending a half a million dollars is not someone I wish to do business with.I will be loudly, and frequently telling everyone I know (or meet) to avoid Braman at every cost.

  Antonio Taylor
5 years ago
Such a great experience with Rolls Royce of Palm Beach, I was approached after five minutes of looking at vehicles on the lot. Mr. David Banner Sales Executive was such a great help, Thank You again!

  Austin Najib
a year ago
Richard was fantastic!Made the experience seamless and perfect!Thank you for helping us get a new cullinan!

  Julian
10 months ago
Even though I had the wrong dealership, Chris was still extremely courteous and helpful.

  Toshawnka Walker
5 years ago
The staff was professional and courteous.

  The Algerian
a year ago
The guy there was so nice he offered my son to sit Inde the cars and showed him some hacks

  David Ulrich
6 years ago
SINCE 2012 I HAVE PURCHASED A GHOST,A WRAITH, 2 DAWNS, A MULSANNE, AND A CONTINENTAL GTC...UNFORTUNATELY NONE FROM BRAMAN. TODAY I CALLED THE SERVICE DEPARTMENT AND ASKED THE PRICE TO PUT A FRONT LICENSE PLATE HOLDER ON MY DAWN. WHILE I DO EXPECT TO PAY A FEE, SURELY NOT THE $500 I WAS QUOTED.HELLO? THIS IS THE TYPE OF FOOLISHNESS WHY I HAVE BEEN UNABLE TO BUY FROM MY LOCAL ROLLS/BENTLEY DEALER. IT WOULD BE INTERESTING TO KNOW WHAT A CHEVY DEALER WOULD CHARGE...IT WOULD BE THE SAME AMOUNT OF WORK. DAVID ULRICH, PALM BEACH

  Clear Copy
6 years ago
Really enjoyed my experience. My salesman, Steven Mercier, was a pleasure to work with.

  Cor Vette
4 years ago
David Banner is the best sales representative. Knowledgeable and informative.

  Kaiden ;
4 years ago
It was a very nice experience, even though I do not have enough money to buy one of these, the staff was amazing

  Bill
3 years ago
Best service at Rolls Royce.

  Don Z
3 years ago
No details that's private

  Juan Garcia
4 years ago
GREAT PLACE

  Jason Moran
3 years ago
Oh myLou ou