Ferrari of Palm Beach

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bruce Fry
2 months ago
Tony Palmer was a great salesperson to work with. Very professional and communicates very well. He made a potentially stressful purchase easy. Always responds within a reasonable time with questions. Thanks Tony!Sent pictures periodically as items were being addressed updating me on progress.

  David Huynh
a month ago
I have been grateful to have owned over 25 cars the past 25 years - so we have had an enormous amount of experience dealing with a number of sales representatives, dealers and the like from California all the way to Florida. Some have been great and some have been sub par if I may be frank.We worked with Tony Palmer and I think he was amazing - very straightforward, accommodating considering that I was buying an Aston Martin from the dealership and having it shipped across country without looking at the car. I told him that I was dependent on his integrity (unlike other sales rep that may take advantage of this particular situation) but he walked my wife and I through the process hassle free sending in videos to me as needed, photos, emailing me throughout the day, making sure that we were comfortable with our purchase. He has my highest recommendation! Car will be shipped soon, so we will await car and upload some updated photos. -Dr. David H.

  Godwin Pacetti
a month ago
We met with Tony Saturday just dropping in. He was very professional and took as much time as we needed walking my wife and I through many models and educating us on specifics about each model. He truly made our experience a great one even when he knew we weren t yet ready to purchase. Well done sir!

  Lynn Misner
a month ago
I had a fantastic experience with this dealership and Francis DeRuschi. From arranging a test drive to acquiring the car of my dreams, Francis was there every step of the way. He listened to my desires and found the perfect vehicle for me at their sister dealership in Naples. Francis completely coordinated the trade in of my previous vehicle for a seamless transaction process. He checked on me several times to insure that all my needs were met through it all. Customized care at its very best!

  Eric Platero
a month ago
How nice it is to be able to trust and rely on what is being told you by your sales person! And then watch it all come to fruition.Tony Palmer has been excellent in guiding my son and I through the entire process of buying our car, selecting all our options, keeping us informed throughout the build and finally the delivery of our car.It s been a wonderful experience and best yet, absolutely no stress. A huge thanks to Tony.

  William Buchalter
3 weeks ago
What a wonderful experience. From start to finish every person with whom I came into contact was just terrific. Could not be more pleased and excited. Cal and Tony took a special thing and elevated it further an overall hearty thank you!!

  Valerie Cooper
6 days ago
My first experience having my Ferrari repaired in Palm Beach was very positive. Helped getting my car that died in the middle of a street with not ever servicing the car and extremely fair about the diagnostics. Thank you!!

  D G
a year ago
Tony Palmer is the guy you want to talk to here ... he was helpful, empathetic, respectful, and a true professional from end-to-end of our transaction. He never misdirected me, or hid things about the car that he knew I'd want to know. Can't recommend him personally enough.The dealer overall was great in getting the deal done - F&I to the GM/Sales Manager, everyone seems eager to help, and thankful for the partnership with their customers.Thanks you, all!

  Joe Bruno
2 months ago
I had a great experience with James and his team. He was very thorough and kept me updated every step of the way with new findings and proposed resolutions. James totally honest and we were at ease knowing that my vehicles was in good and responsible hands. I would recommend Ferrari of Palm Beach to all my friends.

  Scott
2 months ago
Tony went above and beyond to make sure this purchase was easy, efficient and as perfect as possible. In this day and age that says a lot about the person and the dealership behind him. I bought the car unseen, and he took time to send me tons of pictures and videos to ease my mind and ensure that the car was in pristine condition. I can't thank him enough and will buy my second Ferrari from him in the future.

  Mark Oliver
2 months ago
Recently purchased a G Wagon from the dealership. I was told it was a trade in on a Bentley. The vehicle when arrived at my home, was as described. Very nice however the sunroof had a minor issue sealing all the way. Called the dealer and talked to the general manager. Calvin Brown told me to take it in and have it adjusted. I did and they reimbursed me the cost of adjustment with their apologies there technicians didn t catch that. When you buy from a first class dealership you get first class service and that s what I received.

  Luis
4 weeks ago
Thanks so much for a our wonderful SF90 Spyder. We are enjoying it very much finally. Our sales person Francis DeRuschi is one of the best. It is always a pleasure to deal with him and he is always responsive to our needs and taking our calls. I must say.....he is one of the reasons we always go back to buy from Ferrari of Palm Beach. Even though the process with Ferrari can be a daunting one at times......it is how the dealership and sales people handle all situations......and we are honored to have Ferrari Palm Beach in our area and Francis DeRuschi as our sales person. Thanks so much for everything and now on to the next purchase.

  IFS
3 months ago
Outstanding service! Flatbed towing company went above and beyond to locate tool to unlock drive gears. Service department was quick and efficient in diagnosing and resolving issue. Fantastic communication throughout!

  Christopher Darling
3 months ago
Great experience from initial contact with Emily Rose at their sister location in Naples thru delivery. GM Eric was very professional, honest and demonstrated attentive follow thru. I did my deal from distance and timely pick up of trade in from my home and delivery of new car exactly as promised created a seamless, stress free experience. I would highly recommend this dealership!

  Keith Shattuck
3 weeks ago
We had an amazing experience with Palm Beach Ferrari and specifically Tony Palmer! He was extremely helpful and knowledgeable. Would HIGHLY recommend him and this dealership!

  Chris C
a month ago
Five star experience at Ferrari of Palm Beach! Tony Palmer helped me into a beautiful 458 Italia and the entire experience was perfect from start to finish. Its a Ferrari paradise over there! Highly recommend.

  Jeffrey Getelman
3 weeks ago
Palm Beach Ferrari just serviced my F-8, they scheduled the pick-up, right on time. The service manager assigned kept me informed and the car was ready on time. They scheduled delivery, well done, and the choice of carrier was also a credit to the efficiency of Ferrari. I needed further assistance and Joseph in service was on the phone immediately and took care of our issue.

  Hamed Kabiri
5 months ago
Great experience!All the staff were very knowledgeable and helpful. Eric, the preowned manager was very professional, and made thing happen. Tony, the sales person was exactly what I expected. He was referred to me by a good friend and as other reviews mention, he was the best. He s the most personable, knowledgeable, and responsive salesman you can find. Only work with him!

  Michael Stechschulte
a month ago
Joe was amazing very organized, detailed, personable and professional ... again and again, Joe and the Ferrari Palm Beach Service Team ... exceed my expectations ... flawless communication, timely turnaround timing, great/fair prices and always a bottomless cup of fresh coffee and bottle water. Much thanks again, Michael

  Dirk Ulrich
3 weeks ago
Great cars obviously, and a great team of friendly people who know what they are talking about! I am a happy, returning customer. Just bought a new Portofino M from Francis at Ferrari PB. Another great experience. Thanks.

  Chas Robertson
2 months ago
Ferrari WPB was great! Their service and attention to detail was spot on. They just worked on my 430 scuderia and all is good!! Thanks guys!

  Richard Tomlinson
3 years ago
Francis DeRuschi one of the Sale Associates at Ferrari of Palm Beach was one of the BEST Sales Associate I have ever dealt with. He helped with getting me numbers to make my deal go through with ease. Also Very knowledgeable about the business and the vehicles....

  Ivan K
a month ago
The WORST car ordering experience ever. Please allow me to share my story of and Biggest disappointment from Ferrari of WPB,FL and Ferrari of N. America . In JULY 2021 I did place order and personally speck the SF90 SPIDER the salesman told me the waiting time like 1 year, we did shake hands and sign the paperwork, and I did left my deposit/ trade vehicle of total 280,000$ for the new order . One year passed by and there was some delays We all understood there can be some delays, nothing is PERFECT 2 years passed by ..NO RESULT .. no updates from the Salesman or only one from WPB FERRARI . The answer was ..there is delay but we don t know why .. that is the answer from very prestigious Ferrari dealership, I try to contact the Headquarter of N.America they don t have no idea and ZERO help from them as well. In middle of 2022 the salesman emailed me because the car will start production and we are looking to delivered like August /September I said amazing well that didn t happen ..and NO ONE has any clue why . Then I reached out to General Manager Calvin Brown..just to share with him and ask if why is so long delay and car which is Not even LIMITED EDITION the answer was , he didn t know but the worst part was , I did mention to him , I have 280,000$ seated in your dealer his answer was well at least the money are safe here , if you have maybe you can lose it that was the professional answer of the FERRARI General Manager representative. Then finally in late January I received the VIN # and the first photo from the production line & the short email from Ferrari Customer Service ..we are so excited about the new car my reaction to them was , definitely NOT me . In next week surprising I got a email form salesman because the Customer Service like to speak to me , I did speak to Andrew Juron ..and he was giving me the corporate apology..we understood your frustration and we apologized for that really for 2year 5 months NO ONE know and NOBODY CARE . Is that how CUSTOMERS like to be treated, PEOPLE plz think about that. Please enjoy .does not matter how many NEW and positive stories your good customers will post ,the fact is very clear..Simply this dealership and FERRARI of N.America don t care for little customers

  Richard Steinberg
4 months ago
I can t, thank Tony Palmer enough for his professional, proficient and expertise in helping me purchase my Ferrari Portofino. The sale was smooth and effortless, and Tony did a great job of keeping me abreast of the process. I would recommend him to everyone. Richard Steinberg

  Thomas Sulentic
a week ago
I have been a customer of FERRARI Maserati of Palm Beach for over 7 years. Initially, I had my 2 Maserati Ghiblis serviced with them while I was a snow bird. I thoroughly enjoyed every service experience. My wife and I would normally wait for service and we would spend the time in the FERRARI show room. I was like a kid in a candy shop. The service experience lead me to subsequently buy 2 more Maserati s And 2 Ferraris from them. The service staff who I deal with JR , Service Mgr and James service advisor are fabulous. I also have to mention Tony Palmer who is the sale agent who I purchased 2 Ferraris from. He s made both sales experiences memorable. I always felt he was looking out for MY best interests. He never tried to over sell and was patient and very thorough.I consider the entire FPB team as true friends . Frequently, if I m in the area I drop by to say hello and have a cup of coffee and enjoy the artwork in motion .I ve had great experiences with many dealerships but none compares to the enjoyment and trust i have with FPB. Absolutely, the best!

  Ronald Stoll
5 months ago
Wonderful experience! James and his team were thorough and efficient in every aspect thru the entire experience. I was totally at ease knowing that my vehicles were in responsible hands. I would recommend Ferrari of Palm Beach to anyone looking to purchase or service a Ferrari

  Guru Angisetty
7 months ago
I purchased a vehicle sight unseen and it turned out to be one of the best car buying experiences I have had. Tony Palmer was fantastic in coordinating the entire process. Everything from taking detailed pictures and video of the vehicle, following up with the car transport company to ensuring I received all the paperwork as discussed. Tony made it a truly pleasurable car buying experience. Tony and his team are honest and very professional. I highly recommend them!

  Andrew Lucas
6 months ago
Thank you Ferrari of Palm Beach!I am blessed to say I have bought two Ferraris from here, and will definitely be buying more.The showroom is impressive, the staff is knowledgeable, and the client experience is exceptional.My client advisor, Tony Palmer is a wonderful human being and will help make your automotive dreams come true. He is a true car enthusiast as well as an honest salesperson who will never steer you wrong. He is the only person I trust buying a car from.If that isn t enough, James in the service department is a pleasure to work with, along with Dawn in finance who is an absolute delight.If you are looking to purchase the best cars from the best people, look no further.

  Mike Orso
a month ago
Never a doubt at Ferrari of Palm Beach. Always great service and respect of my car. Service completed seamlessly vehicle clean in and out.

  Matt Walter
2 months ago
Dealership and Francis and Dawn (Finance) was great.Process where they are relying on Ferrari NA for info is poor. This is my 4th Ferrari in 15 years so I am used to it :)