Bentley Palm Beach

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jerry Turco
a week ago
Scammers !!!! I returned my car for service for the 3 rd time for a problem that should have been taken care of when we first purchased it back in November .The y wanted to charge me $2000 for misleading and money grab. They don t stand behind their word or their service . They charged my Amex without my permission .!I was just bringing car in for routine oil change !!!!!! NEVER BUY A CAR HERE . Palm beach Bentley is the worst

  Tracy Turco
a week ago
This was the 3nd Bentley I have purchased . This dealership is the absolute worst ! A few months ago we bought an suv Bentayga and had to return it because it was a lemon then we bought another and in 4 months it was brought in for an oil change ..We also bought 3 warranty ( just in case) . When I picked up my car there was a $2000 bill I never approved of and they automatically charged my credit card . TOTAL SCAMMERS . I didn t approve this charge & it s only 3 months after I bought it ! DONT BUY A BENTLEY FROM THIS LOCATION .

  Isabel Biricik
3 months ago
What a wonderful experience! We came in a few months ago and were treated incredibly well by our Client Advisor, Ishmail Merritt ofRolls-Royce / Bentley Palm Beach. We didn't find what we were looking for then but he made such a great impression on us that we went back to him when the right vehicle arrived. He made our purchase go smoothly and was considerate of our time. Once he handed us our keys he walked us through every feature and set everything up exactly as we wanted. .If you forget his name ask for the advisor who always wears a bow tie

  Frank Schambra
a month ago
Our experience with our client advisor, Ishmail Merritt was wonderful. Bentley of Palm Beach is an amazing dealership. Ishmail helped us find a car that suited us and he has been helping us with little issues since we brought her home. Very highly recommendhim!

  Rene Infante
2 weeks ago
Wow what a terrible waste of time. I drove 2hrs to see a Mercedes Amg gts. The car was in good shape. We negotiated a price and agreed to all terms. After going to the bank to issue a cashiers check and insure the car as per the dealers instructions they changed the terms. The salesperson Adam was wonderful, but he could not overcome the issues in the management department. I wasted two hours driving in traffic to West Palm Beach and another hour running around to my bank and insurance company.

  Yaz Hernandez
a month ago
So thrilled to share my feedback on the purchase of my new 2024 convertible Bentley. I worked with Ishmail Merritt of Bentley Palm Beach and the experience was truly exceptional. We have worked with many sales people in our lives, but Ishmail dressed in his bowtie made this transaction truly memorable. My Husband and I cannot give him enough praise and plan to tell everyone we know! We visited with him to place a factory order so we could get exactly what we wanted. Once our build was complete, he then knew what we wanted and was able to show us to a similar vehicle that he already had in stock. We bought the vehicle that same day and couldn t be happier. We plan to work with him again when my Husband is ready for his new chariot as well. If you re looking to work with a true professional who cares about his clientele, call Ishmail. He is the best!

  Doc Angela
a year ago
Best experience ever! The roll out red carpet for you! First time owning a Bentley and it is smooth Fernando in the Bentley boutique is extremely helpful. But from the time you pull up in your car for service it is 5 star all the way

  Nicole Cha
3 years ago
Braman built the new Bentley/RR of Palm Beach dealership building in April 2019. It is conveniently located on Okeechobee Blvd and sales people are very helpful. When you are buying a car, they do all things right and easy for you. Highly recommend David Banner for Bentley.

  Adrian Sabatino
4 years ago
I wanted to take a moment and tell you how thrilled I am with the exceptional service I received from Richard Cucciello and Gary Price.From the moment of first communication I knew I was in great hands. Outstanding communication, low stress and a world class experience is what I received! This was my first Bentley and I had lots of questions. I was answered in a very timely manner. I highly recommend your dealership and I will be referring my friends and family to you. I have already referred to Richard one of my close friend's , that will be selling and buying a Bentley soon.

  Adeel Shahid
5 years ago
I purchased a pre-owned vehicle from this dealership sight-unseen solely through communicating via text and email and couldn't be happier with the outcome. I was impressed by the prompt responses and availability of Marc and his team. Throughout the process, Marc was extremely professional and available. When making such a big purchase without seeing the car first, it is incredibly important to be dealing with someone you can trust, and Marc at Braman motorcars was very straightforward and trustworthy. Marc supervised the loading of my car onto the trailer, and it was clear that he was very concerned about its wellbeing. It being a used car, I had an issue with the battery upon delivery and the manager (Devin) immediately offered to have it replaced at an authorized dealer here. Thanks again for all your help, I will definitely be recommending you guys to my friends and colleagues.

  Joe Campolong
2 months ago
Service department very friendly, they helped us in a time of need traveling

  La Vodega
5 years ago
I bought my first Rolls Royce from Braman forty years ago. Since them I have bought many sports cars. When I decided to buy another luxury sedan I returned to Braman. I can honestly say that the exceptional service, sensitivity to customers needs and vehicle knowledge have remained the same over 40 years. Everyone at the dealer from owner, to GM to sales manager to salesperson has been exceptional. Whether your looking for Rolls Royce, Bentley, Porshe, or BMW, Bramen of Palm Beach should be your only place to shop.

  Nate A
a year ago
Great dealership with a great sales and operations team. They make buying a luxury vehicle a pleasurable experience and go above and beyond!

  Zak Hanoyan
7 years ago
The sales consultants were all very helpful and knowledgable . After looking at 4 fla dealerships it was an easy choice to go with Braman and Richard . They took the time to get me the right car and then had to customize the dash to get it just right ! The manager and Richard create a pleasant and funny experience out of car buying ! That's tough . Thx Zak

  Richard Edwards
11 years ago
I have never written a review before but had to this time due to the massive issue. I took my Porsche in to Braman in early November when there was apparently an alternator noise problem. I wanted to take it to a quality place to make sure it was fixed right. When I got the estimate back I had to get off the floor. I was quoted reconditioned parts price that was 10 times (no bull) the highest new (same part number) part. $2,165 for a reconditioned alternator, plus $327 to install; but only $198 on the internet. They provided me with a list of other "needed" repairs. The total amount was over $9,750, incluing what they said was a leaking oil seal (even though I had no sign ever in my garage) a clutch (which had less than 10,000 miles), a battery (less than 6 months), power steering pump and more. I picked the car up and took it to another porsche specialist. The results? they replaced the idle pully. Nothing else. It's been 2 months and no problems, no nouise, no power steering failure, no battery problem, clutch pulls fine and no alternator. The only thing I can think is this was taken in by a woman and they saw dollars dancing in their head. I have never seen anything so blately non factual from what is expected to be an honest dealer.

  Mark K
4 years ago
I purchased a pre owned 458 Italia . Excellent car, I have thoroughly enjoyed driving the car this season. Braman had a very nice and reasonable sales manager to deal with

  Damin Lane
a year ago
Nice place too select new & preowned Rolls Royce & service other cars. They have a nice selection similar to Sterling Motor cars.

  David Caudill
5 years ago
When buying a rolls Royce you expect a good experience I don t like being ignored and stared at when looking employees on there phones while you go up to them. I go to Lexus and get the best service so I guess I ll stick to my LEXUS

  Simone Stewart
3 years ago
The service is not as expected. It took me 15 minutes to get someone, granted it was Saturday, so maybe short staff. The service manager was nice when he got there.

  Gilbert Knauer
7 years ago
Very professional and friendly sales team. They made our buying experience great. Jay helped us make the perfect choice.

  S Kim
7 years ago
Bill Richter is the man, hes been with Bentley service for 30 years, not only do you get the personalized attentions but he knows his Bentley's.

  Mindy Langevin
4 years ago
Peggy is absolutely awesome. A service rep that truly goes above and beyond!

  Menelik Solomon
a year ago
The service center is a disaster, stay way from braman motorcar.

  Enclave Properties
7 years ago
Leopoldo visconti does not keep his word. Terrible service ,do not buy from here.

  merlin franco
7 years ago
Horrible sales and managment!!! Do not buy a car Here .

  Rukaieh N-k
4 years ago
I love it

  Omar Driza
7 years ago
wow the worst experience ever !!!!!!!!!!!!!!!DO NOT TRUST THESE GUYS !

  Richard Ketover
8 years ago
Easy

  The Spark
3 years ago
Great experience!

  John Mulligan
7 years ago
Leo is a liar.