Alternative Automotive Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Everley Afton
a week ago
New to this shop but already really happy with the services I have received. Great customer service. Pricing is really good. They are honest and explain things so you understand what you need and what you re paying for. The lady s in the office are super kind and I appreciate as a women another women explaining and laying things out for me. Definitely my new home for car repairs.

  gary gatz
2 months ago
At first glance it may not seem like much, however, the moment you walk in you immediately are made feel at home. The customer service was top notch providing me transparency and frequent updates on my car. When my car was ready I informed them that I would not be available to pick the car up, to my surprise they went out of their way to deliver my car directly to my house! I have never been to a mechanic shop provided this level of service and friendliness. If you have an issue with your vehicle please give them a shot you will not be disappointed. Thank you guys for everything .

  Health Companion NEMT
a week ago
I only trust Alternative Automotive Services! They do always a great job! Very competent. Customer service is great! I'm satisfied!

  Max M
4 months ago
I can t say enough positive things about this mechanic shop. They were incredibly kind, honest, informative and efficient. They have earned a life long customer with me.

  Krasimir Delinikolov
5 months ago
Honest prices, fast service, knowledgeable mechanics. This is my absolute favorite spot in west Palm beach. After 3 mechanics and 3 weeks I went to Alternative and my car was fixed for 3 days and cheaper than what other mechanics were quoting.

  Joe Garrett
7 months ago
They've been my mechanic for years, but they've become like family. I completely trust them to take care of my vehicles.

  Ken B
5 years ago
This place should be rated 10 stars!I moved to Florida two years ago, in that time i've had other shops work on my car and was very disappointed. HOWEVER, with Butch and Monica. They are amazing, fair, honest and great people.I found my mechanic for life. I would definitely suggest going to them.Just don't be a cheap jerk asking for discounts. They are a hard working family run automotive shop and they will do a great job on your car.

  Roman P
3 years ago
Best help I have had in a long time. Monica and Butch really helped me out. Butch (head mechanic) is so determined to find out the problem with my truck. That he really went above and beyond my expectations. I usually don't write reviews but this shop really gave me hope in good mechanics still out thier. I had gone to dealerships and mechanics and they don't even look at my truck and tell me the problem is in my head. I will only come here from now on. This is a mom and pop place that really cares about your problems.

  Margaret Reed
7 years ago
They were SO helpful, they gave me a fair price and were completely honest with what issues my car had. My master cylinder in my Jeep 2009 Compass needed replacing, which they order the parts right away when I ask them to start working on it(my car Iis technically decommissioned and it's very difficult to find parts) and they fixed it within that same week (probably not any more than 3 days). My clutch takes even better than when I brought it in, I didn't even realize how much MORE smoothly it runs when I put my car in reverse because it wasn't sticking at all, I was so use to stalling when I had to.They were so nice and easy to work with when I had to pay, and even every conversation on the phone they were always a willing to answer my questions and they followed through with every detail.Thank you!

  Mz simply beautiful
3 years ago
Great mechanic shop, always friendly, always keeps it honest and will let you know whats needed most. There aren't to many reputable mechanic shops out there but Mr Buck is definitely one. Take your vehicle there, you won't regret it!

  Michael Wolf
4 years ago
Great local shop for personalized service you can depend on. Butch and his team have helped me with newer vehicles and my classic and never let me spend my money on services not required, and have even pointed me back to the dealership when that's been the best option. Always reliable and professional.

  James Hicks
11 years ago
The mechanics here are great. I took my car in, they diagnosed and gave me an estimate. When I picked the car up it was exactly as they had estimated.No overages, to the penny.Great people too. Tell Butch I said hi.Oh yeah, and the car ran great too!.

  Travis Tennant
2 years ago
i was having issues with my headlights, i couldnt figure out what the problem was, AAS figured out the problem quickly and kept the repair cost super low. next time i have problems with any car i 100% will be coming back. great people and great pricing. A++++Service: General repairs & maintenanceService: General repairs & maintenance

  Nicole Ward
2 years ago
They were not able.to fit me in on a busy holiday weekend, and they took the time to refer me to someone they trusted.Extremely pleased and grateful!Excellent service!!!Integrity and genuine concern. Highly recommend.

  John Kassis
11 months ago
The best friendliest family owned and operated business in West Palm.They operate with a high bar of integrity.

  Barbara Stanley
5 years ago
The most amazing family owned business. The truly care about you and your vehicle!!!! Always a superb job! Wouldn t recommend to take your vehicle anywhere else!

  Lazaro alvarez
5 years ago
Call them and talk to Monica to schedule my timing belt replacement maintenance on my 2011 kia soul had great experience all the way around I will use them again I will recommend them to my friends and family

  jon peters
6 years ago
The entire staff here are more than knowledgeable on all aspects of auto repair ! Butch will give you quality work at a very fair price . I highly recommend Alternative automotive !

  Moses Burgess
2 years ago
Very professional and helpful. They walked me through the repair process and let me know as soon as the repairs were complete, would use them again.

  Caprice J
2 years ago
This place was great !! Family owned is the best and you get the best here !!! They got a 2003 town and country blowing colder than it was before it was broke.

  Summer K
2 years ago
I have always have service with a smile also whenever I any problems at all they always fit me in right away!

  Jim G
4 years ago
Very knowledgeable honest and friendly people hard to find in the auto repair business highly recommend

  Krista Butler
4 years ago
Always awesome, caring and professional! They try to keep quality high, price realistic, and timely too!

  Josie Huddleston
3 years ago
The folks at alternative are trustworthy, do excellent work, and go above and beyond in customer service!

  Noe Camposeco
a year ago
Excellent service all very well they are very honest and very professional

  Vincent Juback
2 years ago
Wouldn't take my vehicle anywhere else. They have been taking care of my cars for years

  tim Poulton
6 years ago
My kids and I have been customers for decades. These folks are the best.

  Renee Seal
6 years ago
Honest and reliable. Goes that extra mile. Does what they say they do and stand behind their work

  Mark Lange
5 years ago
34 years , 9 vehicles - NO COMPLAINTSGreat people, great service

  Paul Berndt
2 years ago
This place is a Jewel for your automotive needs!!