Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  J F
a month ago
3/9/2024. 8:50pmStore hours posted are not when the store operates. Need anything from them get there an hour before posted closing time if not earlier.If the store needs to close early change the posted hours.Two stars because they actually sell auto supplies.

  Francis Arias semple
4 months ago
Never really have what you need . Don't ask any one if they need help and we're adamant about giving me the wrong part

  Days & Nights
2 months ago
01052024- Closed 10 minutes early refusing to let two customers in

  Frank Popfinger
2 months ago
Prime location for me and helped me out every time I need them

  Aurelia Voorhees
a year ago
Don t go here! Didn t tell me my battery was under warranty and charged me for a new one and then wouldn t even put it in for me! Lazy employees just standing at the counter doing nothing & couldnt switch out my battery but of course somehow a battery fee got on my reciept!!! The definition of taking advantage of your customers! Had to go to the other Advance for them to make it right. Waste of time and Edwin is horrible!

  Lyssa Wilson
a year ago
I came in to purchase a new car battery and have it installed, I was told they couldn t install it because the battery was too far back in the car. I was still able to buy a battery, and now I have to take it to my mechanic to install, overall the service was OK and if I needed to come back for parts, I would

  Capt KJ
5 months ago
Sign on the door said open at 7:30am. Doors were locked at 7:40.

  Ryan Laprairie
2 years ago
Overall mixed experience here. Went on Wednesday to get a replacement part for my car, and the guy at the counter was very friendly and helpful, and was able to get my part ordered with a minimum of fuss. I was told to come back the next day, as my part was expected to be in by Thursday morning.Schedule conflicts with work prevented me from coming back until Sunday, whereupon the (different) guy at the counter pulls the part to the counter, showing the exact model, price I paid on the receipt, etc., only for him to say to me, "No this isn't your part," and seemed either unable or unwilling to do anything more than the most cursory verification to see that my car part did or did not in fact arrive at the store.His manager(?) was of absolutely no help in resolving this situation. He simply told me a canned line about how I would receive a call when the item came in. Despite me looking at it.4.5, maybe 4/10 had a mixed bag, some good with some bad. I guess it'd be a good place to shop if what you're looking for is already on the shelves.

  Fabiana Castro
3 years ago
I went in this store looking for a scratch removal for my car. The store manager manny was very helpful! He asked if the scratch was deep and I don t know much about cars so he went outside himself to look at it. He even went as far as showing me the products to use and showing me how! The scratch went away from my car and I was very happy. Manny was awesome!!!!

  Isaiah McQueen
6 years ago
I had a bad experience at this location. The Store Manager was incompetent; sadly he couldn't complete a battery warranty replacementfor an online order. He somehow managed to accidentally return the item, then told me I had to buy it again. I resisted and was told to call the customer service number on the receipt. Again I refused, and he delegated another employee named Keshaun* to call. She was the only reason I'm giving them a two star rating and not a 1star. She was patient, attentive and she stepped up to provide great service. I ultimately was able to receive my replacement at no cost thanks to her assistance.

  Hernan Maldonado
7 years ago
Best Advance autoparts in south Florida. Jorge is a great Manager!

  ER JUNiOR!
5 years ago
Horrible customer service. If I could give them negative stars I would. Advance has gotten worse over the years but this is ridiculous. They did not want to return my money a receipt even with in a day of purchase (being defective) because the package was open. How else would I know they were defective "Store manager-Jorge"? The package clearly even said "lifetime warranty". Not willing to help, said "I did not purchase the item from his store". Stay clear from this store and Advance stores period! Taking my business to Autozone and else where.

  Danika Williams
11 years ago
The service at this Advance Auto is outstanding. The manager Mireille went above and beyond to help us when our Advance Auto online purchase/experience completely failed us (online, they told us the battery that we chose for our vehicle was an exact fit, when in fact it was not). She cut through the red tape to ensure that we didn't leave without the correct battery. As the store was busy, she continued to assist the customers and made sure that an employee helped us install it in our car. She saved our day!

  Taylor Yates
5 months ago
Friendly staff , had everything I needed

  Crystal McClain
2 years ago
If I could I would give negative stars. I paid for and ordered parts. The receipt says it would be here on wed. It's thurs it isnt in yet. No one us available to help. They said no manager. I went online they just saidOh well.

  K G
5 years ago
On May 10th 2018 I went to this specific store down the street from my house to buy a cooling sensor they took down all the correct information for a 2008 LT Chevy Malibu 3.6L it was printed on the receipt. yet when I got the part and test fit it did not fit. So I go back the next day to return it hoping to switch it out or get some type of in-store credit and I was told it wad used and because it had a couple scratch marks on the Bolt. I was unable to return it and I was told maybe next time you should have a mechanic look at the part before you buy it even though I knew exactly what it was, very disrespectful it was a middle-aged Hispanic man. I ask him okay please just give me the correct part it's the only part I need to run my car and he pulls up a list of 20 plus items and they're all exactly the same product selling for the same car even though it does not fit the car. All I want is my money back or an exchange for the proper part.

  Ryan Hammond
7 years ago
Ask for Meagan. She is extremely knowledgeable and WILL help you solve your problem. I came in yesterday with a exhaust problem on my Harley Davidson. I was missing a Nut, after many brain jumps and mental maths, from inches to metric, we found the correct nut and it saved my exhaust. I cannot say enough about this employee. I expect to see her in a management position in the future with this company , if not another. Her work ethic and positive attitude rises the bar.

  luke perri
3 years ago
Manny was awesome! He was extremely helpful and mentioned options of why my headlight went out. Thank you for the 5 star service!

  Chad Scott
a year ago
Try not to go on a Sunday, the wait gets long. But staff are usually helpful.

  Rich Andrews
2 years ago
Hammie was great. He tested and replaced my battery. I have been here a few times, everything has been great.

  Kamara Bernard
2 years ago
Very racist to black ppl employee Ernesto would not let me return item made up excuses on why even though it was bought less than a couple hrs ago

  Billy Bush
2 years ago
STAY FAR FAR FAR AWAY FROM THIS PLACE! MANNY IS GARBAGE!!! HES RUDE AND VERY DISRESPECTFUL! CLEARLY HE SHOULD NOT WORK WITH PEOPLE AS HE HATES HELPING THEM! SUPER EMBARRASSING FOR ADVANCED AUTO PARTS TO HAVE HIM REPRESENTING THE COMPANY! GO ANYWHERE ELSE BUT HERE!

  Barbara Arnold
3 years ago
Worst auto parts store in the area. I ve been here 2-3 times recently and every time, they ignored me for a male customer. Not friendly and not helpful. Will never go here again.

  Stephen Dial
5 months ago
Was treated well there!!

  Paul Joaseus
5 years ago
Lou was extremely helpful in helping me pick out windshield wipers and brake pads for my car. Great service and good employees there.

  Hipolito Figueroa
6 years ago
Every part that I need to repair a vehicle if they don't have it they can get it in very very gracious to when you're a mechanic and own your own business

  Luis Angarita
2 years ago
Nice people, they help me all the time, good prices.

  Mark Turner
4 years ago
Need Auto parts these are the guys gals you need best prices multiple locations always helpful friendly.

  Douglas McClain
3 years ago
Fast, efficient, friendly, great selection of products and good suggestions to meet your auto questions. Thanks...

  Tyler Boyle
5 years ago
It was easy to find what I needed and the staff were friendly and helpful.