Nissan Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Hanna Rivera
5 months ago
Ryan R is exceptional! Brought in my car to get serviced and he kept me updated along the way. He went above and beyond to ensure I got the best service. I would definitely recommend that you see Ryan at the Nissan Service Center.

  Mother Approved
4 months ago
Rude and not very female with knowledge friendly..... Don't even get me started as to how many times while waiting on service I was approached to trade in my car and upgrade. So annoying I couldn't even focus on my reading. If I could go anywhere else for warranty or recall work I would.

  Diane Noll
7 months ago
Alfonso (AJ) is excellent as service writers go. I use to be one so I know. He personable and listens to the customer also doesn't sell what's not needed regardless of what the inspection report says. He's my go to guy. I hope he'll be there for many years.

  Bro Ruben
3 months ago
Service center good attitude and seem to be truthful . No matter whom I've had pleasure to work with. Communication grt !Sales center not so.

  Rise for the Summer
3 months ago
It was awesome sales people were right on I'll buy my next car here as well

  Rishikesh Limaye
8 months ago
What an amazing experience working with Ryan R. Honest, Transparent & fully Customer Centric. I went in for oil change on my Sentra first given the oil change specials they had going and then took my Altima there again because of the excellent service I received. During service, They found an issue with a leak on transmission fluid but worked diligently to get it fixed and through some extended warranty that my altima had which even I was unaware of. While they fixed my Altima, they arranged for a loaner for me, so I was not stranded.All in all, based on this experience, I will be using them for all my Nissan Service needs. Thanks Ryan & Wesley Chapel Nissan for making it worthwhile! You guys have my business.

  Sunshine Intrinidad
10 months ago
In the past 9 months I've made over 3 visits to the Nissan repair shop in Wesley Chapel. Each time, I got charged for diagnostic test and made some of the recommended repairs. With each diagnostic, there was always a new findings that was not identified on previous diagnostics. In total in less then 9months I've spent over $3000 in repairs and my complaint remains unaddressed. Recommendations were advised that were not required ( per 2nd opinion certified mechanic). During my last visit on 6/7/23, recommended repairs totalled over $3000. I spent over $2000 in Dec 2022. I believe I was taken advantage of as a female customer.On 6/7/23, I was told an engine mount needed replaced or else the remainder 3 mounts would break down. A second opinion indicated the part DID NOT need replacing. When and if I decide to replace WHEN NEEDED, parts plus labor will cost $461 ( Nissan quoted over $800). I was told my battery needed to be replaced because it FAILED the battery test despite the fact that Nissan replaced that battery in 2020 and most batteries are good for 5 years. A second opinion assured me my battery is in good condition. Nissan quoted me a battery replacement fee of close to $400. This is a repeated occurrence at Nissan Wesley Chapel to search and create estimates and required repairs when those repairs were not needed. Scott, the service rep applied fear tactics to emphasize needed repairs. At times his approaches were inconsistent from the opinion of the Nissan mechanic.Services: General repairs & maintenance, Auto engine diagnostic

  Bill Billy D. Donahue
a year ago
I needed to get air in all 4 tires on my wife's car. They got me into the shop in about 15 minutes. The service manager who greeted me took care of me right away. He put the air in all of the tires & got me out in less than 5 minutes. Great personal service. I will be back

  Elizabeth Johnson
6 months ago
Friendly staff, easy drop off, clean and comfortable waiting room. As painless as car repair and maintenance can be I suppose.

  Nancy Siler
2 years ago
I was pretty impressed with the service they provided. They did a good job and it didn't cost me that much due to the extended warranty I purchased. Glad I did! They had me in and out fairly quickly and my service guy was Matt, a really nice guy! He went over everything and helped me understand my warranty. Matt took good care of me and my car!

  martin
a year ago
Excellent service provided! Ryan Rivera the service advisor was very professional, knowledgeable, efficient, and courteous. One of the top service advisor's I have ever worked with!

  Rudy Smith
2 years ago
Went to the Wesley Chapel service center this morning, to have my wife's Nissan Rouge serviced. The car needed a oil change, and the tire's rotated. The service advisor Kevin Ragano greeted me within ten minutes of my arrival. Explained to him what needed to be done. He then looked up then the vehicle record on the computer, and suggested other maintenance needed to be done. He explained everything, was very thorough. He even sent my wife a email listing everything that needed to done. We decided just an oil change, and tire's rotated for today. But, will be back for other maintenance items. Thank you, Nissan and Kevin Ragano for great customer service, all in under 90 minutes.

  Tom Jackson
4 months ago
My friend bought a new car here today from Piero!

  david badtke
a year ago
Came here for an oil change. My service advisor AJ was great! He got me in and out very quickly. Very professional.

  It's Me TW
3 months ago
Always good service at WC Nissan.

  Be the best you can be Be your self
a year ago
The customer service was okay the waiting was long they didn't give you a specific time but they did take your number the free wash after filter and oil change prices were a little high

  Kathleen Matthews
8 months ago
Very courteous, helpful staff. I was there for recall. They took care of everything promptly.

  Mark Young
7 months ago
My Service person was very professional and took care of things I didn't expect him to do in Servicing my vehicle

  carl stone
a year ago
Service person was great, quality oil change and check list, wash job was very poor, wheels were still dirty

  Lucid Dreamer (lucidreamer)
2 years ago
Great experience. Kevin from Services was very helpful and straightforward in terms of repair options. Highly recommended!!!

  Michael Woosley
11 months ago
Customer service is really good here.

  Candace De Oliviera
2 months ago
Typical con salesman

  Jordan Farrar
3 years ago
My guy Matt held his word on the time. Got me in and out. Cared about my concerns and made some magic happen. Thank you Matt!Service: Oil changeService: Oil change

  Gwendolyn Bryant
3 years ago
Nissan service center was fantastic..From the beginning to the end. It was memorable.

  FRANK SCOTT Sr.
a year ago
Good service. No changes

  Robert Perez
8 months ago
Great service.

  Mark Johnson
2 years ago
Fast friendly professional services

  Adam Suliman
a year ago
Prices are going up

  willie morales
a year ago
Great service

  Yenny Torres Realtor
11 months ago
Very good service, Mr. Ricardo Cestero, was very kind and patient, he helped us a lot with the purchase of the car, I recommend him to Muy buen servicio, el se�or Ricardo Cestero, fue muy amable y paciente, nos colabor� mucho con la compra del carro, lo recomiendo al