Vatland Honda Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Terry Leonard
4 months ago
This is a GREAT dealership. Service, you know that things that is rarely experienced anymore, is still alive and well at this business. The people are there to help, they solve problems, they're courteous and friendly, efficient and respectful. The entire facility is immaculate. While you wait for your vehicle, you're offered coffee and snacks in a comfortable environment. All of these things are what good service is all about.Thank you Vatland Honda.

  Bibi Carvaj
3 months ago
Once I stepped in I was greeted and the car received. I was sent to the advisor who reviewed the services booked for my Honda. Waiting time was decent, the waiting area was clean and they also offered coffee while waiting. Overall it was a satisfactory experience. I paid less than $115 for tires rotation, oil change and balance.

  Novonaca Touch
5 months ago
Chrem White was extremely knowledgeable, thorough and very lovely to work with. She took so much effort in making sure I was educated throughout the entire process and was very personable. I felt so comfortable with her and would recommend asking for her by name. She helped fit the right car for my specific needs and I couldn t be happier. Thank you so much for all of the effort you and your financing team put into making this possible and seamless. Vatland is lucky to have a team like this!

  Lance W Allison
3 months ago
Chrem, our saleswoman, was very helpful and knowledgeable. We found the perfect vehicle and the process was smooth! Even after encountering a problem, the service advisor, Michael, went above and beyond to help resolve our issue. Thank you to our finance advisor, Nicholas, for helping also.

  Jean Duhamel
5 months ago
Great Car Buying Experience. I came from out of state to visit family. They recommended me to Chrem. I was able to trade in my out of state car and get a great deal on a new accord. I would highly recommend this dealership. Chrem was attentive and diligent to help me through the experience! She made sure I was driving off with the exact car I wanted and gave me all the information I needed to make a good decision. Jake, with the finance department was able to get me a good rate and was well organized when closing out my deal. Overall a great dealer to work with, I highly recommend them!

  Christopher Mackie
4 months ago
They took my Accord on a walk-in after my battery died and AAA didn't have a replacement to fit, and fixed a secondary issue while the car was in the shop--all on the Friday after Thanksgiving, and with a very competitive price on the battery. Then John showed me how to make sure I can claim the battery warranty if that's ever needed. Couldn't be happier!

  Barbara Gabriele
4 months ago
Had a great experience at Vatland Honda. Celeste was my salesperson and she was fantastic from beginning to end. At Vatland they treat you very well.

  Diane Hyland
5 months ago
Chrem White was our sales person. She was absolutely delightful! She was knowledgeable about the Honda Accord 2019 we were interested in purchasing. She was funny and very engaging with us and made our purchase smooth!

  Dina Powell
6 months ago
I got my car serviced there and ever since the battery has been dying and my car won t start. I called vatland Honda service department and they asked me to bring the car back in which I did. During the look over they told me everything looks good and the battery is still good. Since I left that day my car has died every time I shut it off. I called again to get it looked at and they just sent me to voicemail I am very unhappy with the recent service experience I have had there.Service: Oil change

  Paul Quarantello
3 months ago
Sales lady was very unprofessional looking. Tattoos and sandals. Low knowledge of vehicles. Misleading as to vehicle being ready for delivery.

  Alex Diamantopoulos
4 months ago
Amazing place friendly customer service. I will sure go back again. Thanks yo Mike.

  marshall reeves
5 months ago
I knew what I wanted, and was able to quickly get my best offer. No attempts to sell me anything I didn t need.

  miguel sarkissian
5 months ago
Excellent attention from Harry, he was our salesperson. Highly recommended!

  Marco Polo Lopez
4 months ago
Service, was good.Not sure why my vehicle wasn t washed.

  Evelyn
2 years ago
I took our car in for its first maintenance service yesterday and could not have been more satisfied. The Service Dept. was waiting for me, checked everything, changed the oil, rotated the tires, did the multi-point inspection and answered all my questions in a helpful, professional and pleasant manner. My service rep. John could not have been more attentive or congenial to work with. Everything was completed in one hour! The waiting area was also comfortable and the freshly baked chocolate chip cookies too delicious to pass up. Overall, a very positive experience.Services: General repairs & maintenance, Tire rotations, Vehicle Inspection, Oil change

  Nick Ho
4 months ago
Easy drop off and picked up. Worked was done as promised

  Kurt Bressner
2 years ago
We have had consistently good service experience at Vatland and appreciate being kept informed about the status of repair work. The text system with follow-up phone call worked very well.This service was an emergency and I was able to get an appointment on a holiday. John the service advisor on this appointment did a nice job.Service: Battery

  Patrick Johnson
2 years ago
Went in for Hood latch recall on my Pilot. Dylan, the young man who was my service advisor said 45 minutes to fix at most. He was right on the money. He took me to the waiting area, and I was very impressed. coffee bar with cookies. Nice TV room and TV to watch.I recommend Vatland highly. Dylan, the service advisor is top notch.

  Mary Huling
2 years ago
I had my low tire icon come up on my dash. I called they said I couldbring it in no apt. needed. Long story short I had a nail in my tire.I went home to change from my going to the gym. I brought it back downand it was fixed in about a hour. Great job everyone was very nice.Toby did a great job explaining exactly what they had done to repair it.I liked that.

  Tracy Jones
2 years ago
The experience that I had at Vatland Honda was great. I was treated as a valued customer. I came in to have my vehicle serviced and was given a thorough rundown of what exactly was going on with my car as well as a quote of what the cost would be. I was given an option to think about having the parts ordered before making a commitment of moving forward. The staff are all friendly and pleasant. There's a drink bar where you can get hot coffee/tea, water, iced tea and fresh in house baked cookies while you wait. There's also an entertainment area with a big flat screen tv you can watch or books and magazines to read to occupy you if are waiting as well. Overall I highly recommend Vatland and look forward to doing business with them in the future.

  Bob Billingsley
2 years ago
Our low pressure tire gauge came on so we pulled into Vatland Honda and were taken care of quickly in the express service lane. Very pleased with our experience there. Polite, knowledgeable, efficient - service with a smile. We will be back for an oil change when that is due.

  SupermomDJ Johnson
a year ago
Jarrod has exceeded my expectations of a dealership customer service rep. I hate car repairs and maintenance but Jarrod has made things run smooth for me on several occasions. Kudos guy and thanks for always stepping up and making me feel heard. Be Blessed. Awesome customer service. June 2, 2022Still happy for Jarrod. Helped me get my care in for service in an emergency.

  Tony Pham
2 years ago
Had to drop off before work and pickup after work. All work completed and information exchanges in between via phone calls or texts. John was friendly and informative. Appreciate the shuttle service to and from work. Would come back again. Highly recommend.Service: General repairs & maintenanceService: General repairs & maintenance

  Mark Carey
4 years ago
We had a punctured time and needed it repaired immediately. They had no openings that day but agreed to squeeze it in. They fixed our tire and sent us on our way in less than 45 minutes. Their customer service is always top notch and they do excellent work!

  Robert Adams
2 years ago
My visit was ok. I got a fair deal on tires. They would not accept a coupon for "any service" and did not do a very good job washing the top of the van. I was going to deduct a star for each, but that seems harsh since so far the needed repairs are holding up ok, and I do like the new tires. Hopefully it will go better next time. Sarah was very helpful trying to resolve my problems

  Donnalee Sweet
2 years ago
John Ackerman was wonderful. Did a great job working with my not so easy to get along with warranty company. But he got it done. My AC is working fine and I'm very happy. Thank you.Service: Auto A/C replacementService: Auto A/C replacement

  Mike .Brady
2 years ago
Lon and his crew do an outstanding job. Just brought my 2017 Accord Coupe in for servicing and they touched all the bases in delivering the required maintenance. When a small problem arose they were quick and knowledgeable with the fix. Excellent.Services: Tire rotations, Wheel alignment, Oil changeServices: Tire rotations, Wheel alignment, Oil change

  Gloria Killings
2 years ago
Great customer service. No long wait time while getting service done. Always checking in on you to see if you need anything while waiting on your car to be done. Always a good experience at Vatland.

  Mike Jimenez
a year ago
Jarrod is my sales rep. Vatland Honda makes it personal by assigning you a rep who takes care of you one on one, every visit! All the technicians are well-versed in what they do and they have State of the art equipment. I highly recommend the service department!Services: Tire rotations, Oil changeServices: Tire rotations, Oil change

  Peggy Ward
a year ago
My tire pressure sensor light came on. I went to Vatland Honda Service Dept and John immediately took my CRV back to have my tires checked. I had a big screw in my tire, and the tire could not be repaired. I was wise enough to buy the Tire Coverage Program when I leased my CRV, and John was able to get my new tire on my vehicle and out the door with no cost to me.The Service Dept at Vatland us The Best !!!!Service: Tires