Toyota of Vero Beach Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Judith Bowling (At trailandtable)
2 months ago
Steven Lasker was courteous and beyond helpful. I needed a quiet place to work while my tire was being changed, and he found it for me. The crew also located a lug nut key for me to purchase since the one that came with the vehicle was missing. I'm yet to have a bad experience with any of these service advisors.

  Leslie Harris
2 months ago
Salesman Nick Turitto put me in a brand new 2024 Toyota 4Runner, the car I have been wanting my whole life. He was patient and extremely helpful in the process and answered all of my needs and questions every step of the way. 100% great service from Nick.

  Neal
2 years ago
My RAV4 needed an oil change and it has been running synthetic oil. It is a new car to me but several years old. To be sure of right oil and contain costs I called several shops. The prices and services varied to include my supplying the filter myself.Toyota of Vero Beach was my last call and I was on hold, but the dealership was just a few minutes away. I decided to just drive in. I was second in line and told the Service Contact my need and found the cost to be less than others. I went inside and confirmed and was told 1 1/2 hours.They were done in an hour. I had the opportunity to read and charge my phone. Took a call all in comfortable settings. Cost was what I was quoted and got great data on my car.Found my service center.

  Ashley Heinrich
9 months ago
I had a great experience today did not plan on leaving today with a new Rav 4 but did! Very Happy with my car, Nick was very helpful and explained everything throughout the process. Thank you!

  Richard Delgadillo
a year ago
Wanted to give a shout out to Nas in the Service Center at Toyota of Vero for his follow -up to my repair. He called and reminded me of the part arrival and upon arrival with my car he was extremely helpful. He made my day. Great job, Nas!Services: General repairs & maintenance, Side view mirror repairServices: General repairs & maintenance, Side view mirror repair

  Rick Sucharski
a year ago
Told me they could diagnose my Prius if battery needed replacing for $165, but ended up charging me over $600 with no work done. I signed for $165 and they said they couldn t tell me for sure for that. I ended up paying it. I talked to other shops over the phone and they said 100% of the time it was the battery. Ended I taking to another shop that was honest and took care of me. I was planning on buying a brand new Prius for my main car when not in Florida, which they knew. Their loss. The main Toyota office would not help me because they are on contract with the dealer. I hear Tesla takes care of their customers. I am not done, trying to contact higher up people in the chain. I was scammed.

  Shawnee Lynn Guistina Tedford
2 years ago
So far all employees are friendly and helpful. Only had 1 salesman be rude to me only because I told them I want no more harassing phone calls from their sales department. My dad is 80 within the last year he has suffered 3 strokes, and my mother has recently had back surgery and can't grab the phone quickly enough. So far so good with no more calls

  Melanie Grant
2 years ago
I took my car in for my 1st 5,000 mile checkup at my appointment and the porters who took the car from me had no idea what they doing. My appointment was set for 8:00 AM and no one even knew why I was there. When the appointment was made I was marked down for the "shuttle" to take me home instead of waiting to get my car back. Come to find out there is no shuttle and one of the service advisors had to call Lyft to take me home. A half an later i went to go find out why I was waiting so long and they told me my Lyft was canceled. It was a total mess. I wound up waiting for 2 hours in the waiting room. I spoke with Steve the Operations Mgr, he explained what the problems were and promised to handle it and speak to everyone who was supposedly helping me at the dealership. Considering the service I got everyone was professional and courteous, but I still considered my 1st experience with my car being serviced here a nightmare.

  Lisa Warner
3 months ago
Great people in the service department!

  Ridert Rivero
6 months ago
Too much time ,just for change a oil and filter

  Eli Fannin
7 months ago
Trash people stay out of this dealership save yourself some money and headache

  GB Rico
a year ago
They gave me good advice for clearing a programming problem. I was able to complete it myself. Thanks guys.

  Rob E
2 years ago
Our service advisor Carl Merrick fixed all our problems handled recall issues and made our stay a pleasant a one

  buck bokai
a year ago
Customer service is lacking. Communication to the customer needs to be improved

  Eleanor Hensal
a year ago
They do a real good job.

  ROY BERRY
a year ago
Great service!

  Chip Maiorana
2 years ago
They listened took photos

  Maria Bianny Guillen G.
2 years ago
Excellent

  William Ferguson
2 years ago
Awesome service

  Gini Lippert
2 years ago
Excellent service