Mazzarella's Automotive Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michelle Miracle
10 months ago
I bought a used Chevy and wanted to update the wheels, tires, and get a level lift in the front. I called around for some information and estimates but trying to figure out what size wheels/tires etc., is not an easy task. We heard from a friend to go see Chris at Mazzarella s. We went to the shop and everyone is so welcoming and nice. We met Chris he explained everything in terms we could understand. Chris even explained the offset of the wheels (it was not clear before). He showed us wheels and tires that would fit and please my expectations of the aesthetics. There were many different wheels and brands to choose from. I chose Rough Country they look good and are about half the price of Fuel. We purchased our wheels, tires and lift from Chris. All was very reasonably priced. I expected to pay a lot more. Mazzarella s did an awesome job! We took our truck back the following week to have a ranch bar attached! I couldn t be happier with the look of our truck! I recommend for any vehicle service you need, whether it is improving the appearance, or getting something fixed this is the place to go. Chris and staff are so nice, and HONEST. That s hard to find these days. We just had our AC compressor replaced on another vehicle and took our car to Mazzarella s. Again, another outstanding job! Thanks so much Chris and team, we appreciate y all!

  Terry Montgomery
a week ago
Took my truck in with an estimate of$600+ on Mar 28.At 10:30 told it was $809.Got there it was $1016. No mechanic or owner explained.Called Monday after hours to complain about squealing and grabbing feeling in the brakes . No call back yet. Will most likely dispute credit card charges since they won't respond.

  Lindsey McGee
5 months ago
My family has gone to Mazzarella's for years and always been extremely happy with their service, but recently I had an experience that truly stood out. My car broke down on a Friday and wasn't able to be towed until the following day and was towed to their Sales lots instead of their Service location. In the meantime, I had contracted Covid, so I was feeling horrible and unable to be anywhere in-person other than my home. I called the Sales lot and the man I spoke to assured me that they would tow my car to the Service lot, no problem and no charge. I called and spoke with Robin early Monday morning when they opened and explained my situation and that I also needed new tires. She was so incredibly sweet, understanding and patient with me as she walked me through everything over the phone so that I made the best-informed decision, given my foggy-headed and fatigued state. Tiffany and Ashlee are also always very friendly and helpful and I know that I am always in good hands with Mazzarella's. This experience truly meant so much to me, these are good people!

  Anna Abbott
2 months ago
First time there, recommended by my son in-law. The staff is very nice and professional. They informed me about the state of my car and what I need done next. Thank you so much, Mazzarella's staff.

  Mr Ed
4 months ago
The work is done right which is a plus. But, super expensive for the parts and service you get. Then add on the 3% charge for using a creditor debit card. The waiting time is long. I had an oil change and tire rotation and was at the garage for a couple hours. They gave me a price for an axle and battery. I shopped around and saved over a $100.00 for the battery and over $150.00 for the axle both items installed. Needless to say I will not be back.

  Marc
a week ago
I purchased a 2015 Camaro SS Alex did a amazing job helping me purchase the car great salesman and 10/10 communication

  Greg Harvey
9 months ago
I've been taking my cars there for a couple of years now and they have been great. Craig always takes time with me to address my concerns--their whole staff has been great. They give me a courtesy ride to and from my home if needed. I want someone who I can depend on, charges fairly and stands by what they do and these guys check all those boxes.Services: General repairs & maintenance, Auto engine diagnostic, Brake service & repair, Oil change

  Cynthia Fitzpatrick
4 months ago
Always a pleasure doing business with Chris and his mechanics. Recently brought my car in for a comparative quote and Mazzarella's was substantially lower than my other quotes.

  Dennis Poppell
2 weeks ago
This is one of the good guy if you need a car or truck come see Alex and Dennis at mozzarella's

  Kenneth Klein
6 months ago
It's so Important for Everyone to read this review I'm writing.!I'm from the northeast and like a lot of us who have migrated its tough to learn.Well, I'm gonna cut everyone's PAINFULL LEARNING CURVE IN its trax..Mazzerallas, is the only spot I will take any of my cars from now on.I could go on and on but fact is.Smart,Efficient,Professional,and just Great mechanics w great staff up front....!,So anyone reading this, take my word.Thank me later,,,!,Services: General repairs & maintenance, Auto engine diagnostic, Brake service & repair

  Allison Finney
a year ago
Everyone was extremely nice and very helpful. Battery was not staying charged. They replaced terminal end and car is working great now! Have taken car there several times. Always very satisfied. I would highly recommend.Service: General repairs & maintenanceService: General repairs & maintenance

  patty mundy
a year ago
This is the first auto repair service center I have ever used that has been consistently polite, efficient and trustworthy. I have taken my cars to them for a few years now and have been more than satisfied. I highly recommend them for any type of auto service. They answer the phone, return calls, and the car is ready when promised. I would encourage using them if you need auto services. 5 stars all the way!Service: Electrical repair

  Tara Molloy
a year ago
I wanted to take a moment to recognize this company. I broke down 2 hours from my home and wasn't familiar with any repair centers. The tow truck driver recommended Mazarella's. I'm so glad he did. Chris was thorough and did his due diligence. I'm getting my engine replaced and at no cost. What was a start to a traumatic experience, ended up working out at the end. If you want a thorough inspection and honest answer, this is your place! Thanks again!Service: Auto engine diagnostic

  Dara Morgan
a year ago
This is a fantastic auto repair shop. They are skilled, honest and caring. I have never had a problem here and they have resolved all mine. I think most of our town brings their cars here, and for good reason.

  Travis Beckett
a year ago
The Mazzarrella family are great for Indian River County! Chris has done a great job with Mazzarrella s auto shop. I took my truck in for an oil change, tire rotation, tire plug, and for vehicle inspection, and they got it done in four hours and for half the price I was expecting to pay. Ashlee upfront was super attentive and sweet, and Craig called me twice with very informative details about the inspection that was going on. He even printed out a few options for Tires that I was considering and left them on my seat so that I could review the look of my new future tires if I decided to go in that direction. Awesome employees, and you can only keep those around if you are an awesome boss. Good job Chris!

  Geoff Norway
2 years ago
Honest about pricing, work was done ahead of schedule(parts came early) and the work completed has performed as expected. The fact I had my car a day earlier than originally expected was great! Although I'm sure that doesn't happen all the time. Recommend to anyone in Indian River County.

  Nerino Petro
a year ago
Family member had our fathers 92 ls 400 ac checked by one of the in town import shops. Said it needed a compressor. Fast forward and I took into Mazzarellas for an ac diagnostic and compressor of needed. System was super low on freon. Otherwise everything else seem to be okay. For about $100 they charged the system and added dye so we can see where any leaks are but otherwise air conditioning is blowing ice cold and I have saved over $1,000.

  Brooklyn Martin
2 years ago
Only place I have ever taken my cars to in vero, they are so open and honest I love them! All of the staff is so sweet and I love their waiting room. This place is so welcoming. Ashley is always great as a receptionist and Chris and his team do great work! I also love supporting family business as I come from one too.

  Elizabeth Rosabal Harris
a year ago
Great service, good price. Always able to help with our car issues. I will recommend them for sure.Craig is better good, knowledgeable and helpful.

  Stephanie Gobert
7 months ago
Very expensive BUT worth it. Solid work they always do a professional job. Get what you pay for.

  C M
3 years ago
Mazzarella's is the absolute best place to take your vehicle. They are knowledgeable, timely, and dependable. What I also find very comforting is how honest they are, which is a very rare trait in this industry. I just recently had them put a lift on my truck and I couldn't be happier with the entire experience!

  Eve Figueroa
5 years ago
Great service! They were thorough and got the job done! Place is clean, adequate waiting area and the staff is courteous, friendly and knowledgeable. They were accomodating to my needs, called me to explain everything that was needing to be done and why. Also gave me a good estimated idea of costs. Everything you expect from an auto service place but with a great attitude, honesty and integrity!

  John Locke
5 years ago
Chris took the time to go over every part of the lift I had installed. He takes the time to make sure you get exactly what your looking for. We went over everything thing from the color of the boots on the shocks to rim design, to offset and size of rims and tires. You will get exactly what your looking for. My truck looks AWESOME and rides smooth. My truck looks better than what I had pictured in my head. Chris and his staff are amazing.

  jordan tinker
3 years ago
Have been using these guys for about a year on two of our cars...the staff is incredible, I feel like a friend ever time I go in. And most importantly, I know I can TRUST them; they always tell me the truth and never try to run my bill up. Couldn t recommend this business more thank you Mazarellas!!Services: Electrical repair, Tires, Auto engine diagnostic, Body & Trim, Wheel alignment, Brake service & repair, Oil changeServices: Electrical repair, Tires, Auto engine diagnostic, Body & Trim, Wheel alignment, Brake service & repair, Oil change

  Jaclyn Janetis
3 years ago
The only mechanic I know that will treat you like family. I ve gotten work done here several times and never have had any issues. They re educated mechanics and I d only trust taking my Jeep to them. Fair prices and great customer service.

  William Everhard
3 years ago
From the ladies in the office that I spoke with ( Amber and Ashley I believe ) to Craig helping with all the issues with my 2007 f150 fx2 to the tech that fixed my truck...THANK YOU!!!! Very professional and complete in discussing services needed and cost of repairs. I have waited a while to see if any of the repairs would have failed before writing this review. THEY HAVE NOT!!! All of my future repair work and friends and family will be at their shop. Thank you again to the team at Mazzarellas for getting it done quickly and correctly at a great cost.

  Roberta Saart
a year ago
What a wonderful experience! Difficult Repairs correctly diagnosed and repaired, price was more than fair, and all done in a VERY timely manner. These folks stand behind their good name and reputation! Highly recommend!Service: General repairs & maintenanceService: General repairs & maintenance

  Jackie
6 years ago
I need to give this place 5 star! If I could give it more I would. Chris is a wonderful guy. I have never met him personally but he has helped us so many times! We run an organization in town and I have sent so many people his way and he is always fair and honest. They do great work and They is a great asset to our community!

  Alicia Hart
3 years ago
As always, Mazzerella's is the only place to take your vehicle for repairs. Everyone there is so kind, efficient, fair, honest and informative about any questions you might have. i was in and out in a little over an hour, with an issue that could have become more costly and damaging had i ignored or procrastinated about the little light on the dashboard. It came on yesterday afternoon...less than 24 hrs later, problem solved. The entire crew is awesome, and i receive a major blessing every time i have been there. Highly recommended! Not trying to disparage all the other hardworking mechanics and auto repair shops in town...in my humble opinion, when you find the place where everything from top to bottom, a to z far exceeds any and every expectation, you need look no further. Thank you Mazzerella's, God Bless you!

  Paul Byno
a year ago
Went to have an oil change. An hour and a half later I'm told my brakes are all rusted and my rear main seal is leaking. I decide to wait until I get back to my mechanic in the adirondacks to fix. In the meantime I'm now seeing an oil leak in my driveway confirming the leak, right?? NO. I just got back and my mechanic tells me not only are my brakes fine but I have no main seal leak. The oil filter was loose. This was installed by them in vero. I'm thinking install loose giving me a new leak I never had before with a $2000 plus job indicated? I don't know folks but too much coincidence of two major jobs quoted and neither needed plus an oil leak jeopardizing my engine caused by them. Beware if you've out of state plates at the least. I went to spadas after for something else and was treated right. This place is as bad a ripoff potential I've ever seen in my 60 years. Don't be fooled by the Christian music playing in the lobby. It's snake oil.Service: Oil change