Billy’s Auto Service & Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Anamaria Pacheco
5 months ago
Billy s Auto was professional, quick and knowledgeable from beginning to end. I went to an Acura dealer for something else and they turned around and gave me a list of things that needed attention (60k mile service) which they overpriced and quoted at over $2,500 to do. I found Billy s by doing my own search and called them for a quote. The final price was the same they quoted me at for front differential, transmission flush, spark plugs and timing belt. It took them one day to do the work. Their business left me with a great first impression and I plan on bringing my car back for regular maintenance and any other issue. Their location is conveniently located and it is very clean inside and out. You can tell they are honest people trying to do a good job and they did just that. Thank you!

  Brenda Dumais
5 months ago
James was very friendly and professional. I scheduled an appt at 8am and by 10am I was contacted with the problem with my A/c and the reasonable cost to ha e it fixed. Very satisfied with our first time experience with Billy's auto and will definitely use them again. Definitely recommend this place.Services: Air & cabin filter replacement, Air conditioningServices: Air & cabin filter replacement, Air conditioning

  Lorraine Levulis
5 months ago
We are new to vero but we got really lucky to find Billy's auto service. Really nice guys, great service and very fair and honest pricing. If you need repairs on your auto and don't want to get ripped off this is the place to go!!!!

  Maria Boulanger
a month ago
Great service. Competive pricing. They are honest and won't up sell unnecessary repairs like the local dealerships.

  Jackie Kinney
5 days ago
No fuss just honest good work at reasonable prices. I m so happy I found them

  Jeffery Hogues
2 weeks ago
I have never had a bad experience there every time I bring my car there they have been super excellent great work and thanks again

  Vinnie R
a month ago
Been taking our cars there for years, honest and they know their stuff.

  Hdhhsj Hah
a month ago
Billy's autos always takes care of me they're good people it's a good shop to go to.

  George Adam
2 months ago
Courteous, professional, comfortable.Very good pricing.Fully explained the issue and always addressing my questions.

  Michelle Stanton
5 months ago
Love this establishment!!!! We take all of our family cars to them. They are honest, fair and great friendly people!!!

  Ham InACan
9 months ago
A really nice place to have your car serviced. I had my car towed here (because that's the only place Geico would pay to be towed to) and boy am I glad that I did. The people are all nice, they don't rob you blind or try to sell you something you don't need, and they're always consistent with their schedule.

  Rebecca Feeley
7 months ago
Have been using Billy s Auto for years now! They have always been so efficient, trustworthy & knowledgeable! We use them for our personal vehicles & Fleet as well. Will always recommend Billy s !!!Service: TiresService: Tires

  Karen C. Murphey-Travers
5 months ago
So relieved to have this wonderful auto service place in my neighborhood. Plus people we can trust with their diagnostic skills!Service: Auto engine diagnosticService: Auto engine diagnostic

  Daniel Huber
5 months ago
Took my truck on time work was done timely and to my satisfaction. Will use Billy's automotive again.

  grumpy grandpa
6 months ago
I always appreciate the "matter of fact" assessment of issues with my car. My primary concern is "safety" and vehicle road worthiness to protect my family.Service: General repairs & maintenanceService: General repairs & maintenance

  Papa Jon
6 months ago
Fast reliable service at fair prices. I hate having car problems, but I'm glad I found this place.Review Update: They must have changed ownership. The new owners overcharge and provide rude, unreliable service. What a shame. I'm back to looking for an honest, reliable auto mechanic. I won't be back here again.

  Catwalk Dave
4 months ago
Friendly staff, quick service, found my new mechanic shop

  Howard Jacobi
4 months ago
Great customer service and very knowledgeable of problems and how to fix them.

  Nichole Miles
3 months ago
Always personal, friendly, no nonsense repairs and best pricing.

  Jo Hopkins
a week ago
I take all of my auto's to Billy's for service and repairs. Always, great customer service at a reasonable price

  Nick M
11 months ago
From entry to exit all went well. Every year we have our vehicle serviced at Billy's. The tech took extra time to clean the chasis of oil. And that's why I keep going back.Services: Tire rotations, Oil changeServices: Tire rotations, Oil change

  Robert FitzGerald
2 years ago
If your looking for a great auto service shop. This is it, They are the Real Deal. Fast, Honest, and Unmatched Mechanical Expertise. Before you choose a mechanic, go to Billy s and look at this large group of professional Mechanics .There is a reason they are so busy, so busy taking good care for their customers. I want to say thank you again for another great experience at the only auto service shop I would recommend.Services: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Wheel alignment

  Rajiv Garg
a year ago
Got a oil change here. They were very professional, friendly and honest. They got the work done on schedule as promised and are reasonably priced. I would definitely recommend them.

  Mike Mosel
a year ago
Been taking my truck here for years. They are honest, reliable, and thorough. They won t give you the run-around trying to sell you on a bunch of fixes you don t really need. They shoot you straight, and I appreciate that.Service: General repairs & maintenanceService: General repairs & maintenance

  Bob Cairns
8 years ago
My daughter is a student and needed some work done on her car. I normally do all the work on her car but I live in NY and she is near their shop. I was worried because it would be so easy to take advantage of her. These guys were great! The repair was small and I knew it wouldn't tale long - they did the work fast and charged her a fair price. I now feel better knowing that she has a fair auto repair shop to take care of her car.

  Richard Luimes
5 years ago
From Michigan, here on vacation and had brake problems. Billy s was recommended to me and didn t let me down. They could have up charged me due to my lack of flexibility as I had to get the work done to get home safely. Instead they manage to get the work done at a very fair price and managed to save the calipers which are known for having to be replaced when this work is done. They were very kind, and worked around my schedule as best they could. I now highly recommend getting your work done here as well. It s not my entire extended families go to automotive place when in Vero!

  C Bailey
4 years ago
I had my vehicle towed to Billy's Auto as the vehicle would not run and I needed front end work done.. It was determined that there were two relay switches were bad. The relays were replace with used ones they had laying around the shop. (I was told this by a representative from Billy's.) My thought was, would a professional shop put used electrical parts on a car of truck? I was charged $200 for the diagnosis and the installation of used relays?? Learning of this was disturbing. One other challenge I had was that they would not contact you to tell you if there was another problem or challenge with the vehicle and then quote or tell you what the charge would be like most auto shops would typically do? I was contacted by the shop stating the truck was ready. When I arrived to pick up the vehicle; The truck had to be jump started? If the truck was ready and running properly;why would the vehicle need to be jump started? This was after paying $1100 dollars in CASH. I settled the bill and began my trip home. I immediately noticed the vehicle was running very rough. The vehicle would not idle correctly. I noticed the battery gauge was fluctuating as I turned on the radio, lights and windshield wipers were on. I stopped at a stoplight and the vehicle almost stalled. As I continued home, I could tell the battery was being drained. Luckily I did not have far to travel to get home. When I arrived home I turned the vehicle off. I then proceeded to wash and clean the vehicle. I then attempted to start the vehicle to move it to another location in the driveway. The vehicle would not start! I had to jump it. I the thought, I will take it out for a ride attempting to get the alternator and battery charged up. I returned home, turned the vehicle off for about two minutes. The vehicle would not start and again, the vehicle needed to be jumped. I immediately contacted Billy's to let them know about my experience. They asked me to return the vehicle to the shop on the following Monday. On Monday, I dropped the vehicle off. A couple of days later I received a call stating they were going to put new relays in the vehicle and that the alternator was bad. This part was just over a year old and still under warranty thankfully. They ordered the replacement alternator and installed it. Why was this not found or determined during the first diagnosis? You know, due to the challenges I had experienced using this company for the first time, you would think they would make an adjustment on the bill for the inconvenience. Nope, I was charged another $140 dollars on top of the $1100 I had already paid?No gesture was ever offered for the challenges and inconvenience. I felt I had been gouged and taken advantage of. This was my first and last time I will conduct business with this company. I do wish I could share a better experience. However, I cannot.

  Rick Romani
6 years ago
I would like to acknowledge your business for your outstanding dedication to customer service....It is nice to know that Billy s, is a class act company with its professionalism and dedication to their customers, and their unquestionable devotion to quality and professional service.... I understand how complicated the business can be sometimes with staff, quotes and getting things done on time in this day and they have always done exactly what was promised. I will not hesitate to refer anyone for any automobile work here, Once again, thank you and good job."

  David Gorman
7 months ago
Great service, as usual. Mark and James are excellent, always professional and always fair pricing.Service: BrakesService: Brakes

  Madore, Geoff G
5 years ago
I Recently, had the AC Compressor replaced on my '04 Civic and they did a GREAT JOB, at a GREAT PRICE!! I called various places around town and got quotes from $900 to $1,300!! I Called Billy's Auto and they quoted me around $800.00 Took my car in and it came to around $800.00. I Didn't get the two page list of everything, that needs to be done, like you get at most shops. Today, I had a problem with the connection to my battery, I brought it in and they had it fixed in under 10min and didn't even charge me a dime!! Now, that's GREAT SERVICE!!