Plattner's Venice Superstore

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  john mosher
2 weeks ago
Marissa was great. She gave us every single detail. She could give us about the purchase. And the purchase pricing got us the best deal. She could keep up the great banter. 1 star because the tires and the front needed replaced ASAP.

  Kim Nagy
2 months ago
Let me share this. I just had the Best experience of my car buying life. Friendly staff great customer service and HONEST. I would send anyone there to work with them. They gave me an honest price and I did not have an omg what are these 7k in fees on my contract or a total insult like some other Sarasota County dealers with my trade which was a fully loaded 2017 with 97k on it. We agreed on a trade price on the phone and I came in and he said I can t give you that amount we talked about I have to give you more. While I was finishing up paperwork they already put my tag on the new car and my license plate frame. The car was not detailed yet because someone was out today but they guaranteed me a detail and it will be done tomorrow after 9am. So here is my advice to you go to Plattner in Venice ask for Tony, Chris or Kevin, you will leave with a car and a smile. We will be getting another car sometime in the next year or two and guess where we are going. Plattner Venice. Ditch the other dealers who only want to deal with the ELITE and want to rob you blind. You know who they are.

  mike williston
a week ago
I purchased my new car. They worked to help me make the best deal possible and such a wonderful vehicle. My sales women was excellent. I am extremely happy and would highly recommend.

  linda schaner
5 months ago
Just bought a 2019 Kia Sorento and we are extremely pleased. Brian was our sales guy. Super nice, patient and explained things. Financing was right where we wanted it

  Brian Bernauer
a month ago
Will not pay you after you leave the company. Doug Plattner does not take care of his dealerships or staff he only cares about himself. His dealerships are ran down and nasty I don t know how Chevy, Dodge and Ford let him get away with it, Subaru did not they made him sell it. They go through sales people due to the lack of respect and no work life balance but will say the sales people are the issue not the higher ups or conditions of the dealerships and cars not being detailed professionally. I highly recommend not buying a car from here or any of there other locations, lots of cars with check engine lights, bad brakes and oil leaks. I also highly recommend not working for Plattner Automotive Group.

  Sheradon Greenwood
11 months ago
This was my first car buying experience, and Andrew and his team made it a fun and painless experience for me. I came in nervous and scared that I wouldn t be able to afford anything, and left with this amazing car and an amazing experience! Thank you so much for helping me get into a reliable car! I am so thankful for Andrew for having the patience to deal with me and my questions Thank you for making my first car buying experience fun and without stress.

  Sara Nelson
10 months ago
Great first financing and car buying experience on a lot! They did everything they could to get me into something reliable, super clean and a bonus the low miles! Dawn was super sweet and very patient with us through the whole thing. Definitely recommend checking this place out and ask for dawn

  Joe Misiti
3 weeks ago
Marissa Johnson was fantastic. She helped me all the way through my purchase. She is friendly and very positive. She is an asset to your company!!!!

  Scharma Hendrix
5 months ago
I financed through my personal bank and went to meet Bryan for a test drive of a blue Camry. Bryan had already left for the day but Ted, Kevin and Mark were absolutely amazing and helped me get the car of my dreams:) The atmosphere at this dealership made me feel right at home and like they actually valued my business. Would recommend to anyone in search of a used vehicle!

  vallbabyy91
a month ago
Marissa was amazing at helping me find the perfect vehicle for me and my family. Thank you so much to everyone at the dealership.

  Amber Watson
a year ago
Emily was AMAZING!!! She went way above and beyond to get me my dream car! The process was very smooth and she was very knowledgeable. The detailing wasn t great but that s not her fault. She even delivered my car to my house because I needed it asap. I d recommend this place as long as she is working there!

  Angela Weaver
a year ago
Matt at Plattners in Venice hooked us up with this beauty! 2021, never have I ever owned anything this new. I highly recommend this place if you need a vehicle.

  Gregoria Mcphee
a year ago
Got my an amazing deal on a great preowned vehicle! The entire team had my back walking me through making the right purchase for me.. The representative that helped had lots of patience while I wanted to test multiple vehicles and also allowed me to take my time in researching the right car. They had many great options but I choose my Baby. I ve currently had my suv for about 7months and it s still running strong. No hiccups!! Great service to you guys!! Thanks sooooo much Gerald you were the best

  Ryan Rojeski
a year ago
Worst car dealership experience I have ever encountered. Stay away from these people. I live in Jacksonville, a four hour drive away and found a 2017 Tahoe on Plattner's Belle Glade location website. When I called they stated it was there, but an hour later I was called back and told that it wasn't, and that it was at their Punta Gorda location. Punta Gorda said Quincy had it, and Quincy said they didn't have it. After calling Belle Glade back, they said Venice had it. Andrew at Venice answered the phone and stated that it was in fact there and that it is in good condition waiting for me.The next day I drove the four hours down, and wish I wouldn't had. The vehicle's hood and roof were entirely scratched up and needed repainting, and there was a large gouge in the rear spoiler. Neither of those things are clearly evident in the photos by angle or photo clarity, and not once were those told to me in the many calls that I had previously. When I asked what happened, Andrew replied "we've only had it a couple months," "that's how we got it" and "the person who traded it in backed into their garage" in regards to the gouge. I called him on his lies, because the vehicle had been purchased at auction in January 2021, this was now November 2022. I checked the oil and it was straight black, so I asked when it was last serviced and Andrew said "I don't know, probably when we got it." To which I said "so almost two years ago?" There was no response to that. Point here is to do your homework for any car and look at the Carfax and vehicle history reports.I told them that there was no way I was paying the $36,484 which was "marked down" from $52k. I stated I wouldn't pay more than $30k for it given the cosmetic repairs needed. When I was asked where I got my $30k from, they couldn't understand that it would be MY best offer if I were to even make one and was not based on market value. As I was backing out of the parking space to leave, the manager comes out and shows me a paper that says "$35,900 Market Value" from Manheim. Yes, if it was in good condition, but this one was not. He did finally acknowledge that the price could come down a little and with that I decided to do a test drive. I started the vehicle but could not see the dash due to the sun glare. As soon as I backed up I noticed the engine light was on. Somehow they didn't even have an OBDII code reader and we had to drive to AutoZone to find out that the #6 cylinder misfired and had thrown the rough idle code, twice. Instantly the deal, of whatever sort, was gone. And I drove the four hours back up to Jacksonville.Stay away from these people folks. They will do anything to rake you over the coals and take as much of your money as they can. They lied nearly continuously to me, and they never once thought about customer service and experience. I initially said I wasn't going to do a review, but as I was leaving the Manager insisted that I do a "nice review for Andrew."

  Terry Cunningham
9 months ago
Matthew Drohan and the rest of the team at this location were wonderful. I got a car that I love and they made the whole process enjoyable. Would highly recommend them

  Awaken617
a week ago
Marissa was very pleasant and helpful. She went above and beyond with the whole process.

  Keith DePersia
a year ago
Everyone was beyond helpful and courteous. It made for a very pleasant experience. I highly recommend them for your next vehicle purchase.

  Rob wiseman
a year ago
I recently traded in my Cadillac for a Nissan Titan xd. The experience was awesome. Not your typical high pressure sales environment. I had the pleasure of working with Stephaney and Austin. Stephaney helped me find the right truck for my needs and was very knowledgeable about every truck and car on the lot. Austin was the manager who helped put my deal together. They make an awesome team and when it comes time for my next vehicle I will absolutely be going back. Hands down the most painless car buying experience I ve ever had. Would recommend to anyone.

  Michael G
11 months ago
Paid $17,000 for a vehicle and they got me good financing and a good monthly payment. I was happy with the amount of work the sales guy put in.What s not good is having to put on all new brakes and rotors because they were basically non existent and not safe to drive on.Is it clear the car wasn t inspected very well before selling it to me.

  Joseph Williams
3 years ago
Everybody have plantar automotive dealership top notch. I drove 2 1/2 hrs from Orlando to get one of the beat deals around. Thank you Beth for taking my info over the phone and Matt for securing the deal. Fast friendly honest upfront no hassle way to purchase my dream truck. The drive was worth it thank you guys at Plattner s Venice Superstore

  Michael Ross
a month ago
My mom bought a Kia Forte from here and she loves it. Highly recommend this place.

  Cale Appleby
a year ago
I found a cheap used vehicle on their website and called in. Showed up after work and the place is super clean and set up nice. The salesman Andrew was very helpful in getting me setup and checking out the Dodge journey I drove it off the lot the next day. They valued my trade in very high for what it was and my disclosure of the problems. Great job guys I'll recommend this lot to my friends.

  Nick
2 years ago
Bought a used car from Venice superstore. Arrived late in the day on the weekend and John had the car ready for a test drive when we arrived. The entire purchase process went smoothly without any hiccups.

  Heather Ronald
8 months ago
Matt was amazing! Valued our time and worked with our budget. Great car at a good price. This was the second vehicle we have bought from them and we'll be back.

  bryan 407
a month ago
Hi my name is Alexander Weston It was a great experience at the Venice superstore Antonio was very polite and noledgable no pressure

  Ashley Amato
a year ago
I don t know how their cars run I m sure they are good cars. However if you are struggling and need a place to work with you this is NOT the place for you. I told him I had 4500 down and could do payments, but that I m a single mom and couldn t pay 300 to 400 a dollars a month payments and asked if they could work with me. He was done talking to me at that point - he showed me ONE cheap car that had no ac and all that- after I said no he started walking away. I thought he was showing me another car so I followed him. Then he stopped and just told me they have nothing for me. Didn t even show me just to be nice ! I never felt more humiliated at a car place in my life. Like I said they might have good cars but I would never know. I m just making this post for all the struggling single parent house holds. I thought this was a place that worked with you and I was seriously mistaken.

  Jakob Jordan
a month ago
Highly recommended this place, marrisa made it easy and instantly found me the best deal.

  Sarah Crawford
a year ago
Great experience. Andrew was very helpful, even when we showed up right before closing on Sat evening. I returned Monday and they worked out a great deal on the car I wanted. I am happy with the communication and entire process and would definitely recommend this dealership.

  Marco Verost
a year ago
Went to this dealership a few months back in search of a truck for work. Their customer service was okay despite their smoke and mirrors pump and dump car lot they re running. Every vehicle is marked up $3-4000 for special packages that are essentially useless. Completely falsely advertising their vehicle prices and it s sad. I even went in with a trade in and the price of the truck that I was interested in was $6000 more than it s advertised price, WITH my trade in. Not to mention they ran my credit SIX (6) SEPARATE TIMES. This place is an absolute joke and the people that work their should be ashamed of themselves. Please, contact me if you re interested in a car although I m not a car salesman I could help steer you away from clowns like these!

  Julia Mincho
a year ago
When coming here to buy a vehicle, ask to speak to Emily! When I came in needing a car she showed me all of the cars in my price range and helped me find one I really loved. I couldn t recommend her enough! She s truly so kind and genuine and will 100% help you find the car you want!