JSN Auto Repair - South Venice

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Betty Dailey
a month ago
The employees were extremely nice and will educated on my problems with a car sitting for 4 years.They went over every detail and explained it and gave me options of what to fix and what could wait.The estimate was reasonable.I will definitely take my cars there in the future.Y

  Shaun Smail
2 weeks ago
JSN is fantastic. I called them with an issue I was having with my Dodge Durango, and told them I was supposed to leave town in 2 days due to the fact I was on vacation and live out of state. They got me in right away, found the problem and fixed it. This was not the first time this happened either. Same exact thing happened last year while I was visiting family in Venice. Great customer service. No offense to JSN, but I hope next year all I need is an oil change. Lol. You can bet I'll be getting it at JSN. Thank You JSN.

  Keaton Downing
a month ago
This mechanic shop will scam you, strongly suggest not going here. I went in and had them run the codes on the check engine light and they told me it was free. then told me before we move forward with the repairs we must do a diagnostic check for 170 dollars to determine the exact problem so we know what not to mess with and what to work on specifically to save me money. They did the diagnostic check and told me the same answer from the free check. didn t even tell me the exact problem with my truck, just a list of problems it could be from what they told me in the free check. waste of time and money, don t do the diagnostic check or take the people at the desks suggestions. I talked to one of the guys in the mechanic shop myself and he told me what was actually wrong with the truck. They do good work when they aren t trying to up-charge you for everything under the sun, my problem was one specific thing and after being fixed by them it solved the problem. Just don t get scammed by these guys and don t pay for more than you have to. Even wanted me to replace an EGR valve they put in 5 months before!! Don t get scammed people!!!

  maer seibert
2 months ago
These guys were the best mechanics i have ever experienced. Extremely professional, caring and kind. They literally saved lives by taking my concerns seriously. They found a dangerous brake issue and took care of it quickly by getting me in the same day I called. I highly recommend these guys! Extremely grateful.

  David Bucey
2 months ago
From the time I walked in to ask a preliminary question, until I paid the bill, I got a good feeling I was dealing with quality people and a knowledgable staff. The process for fixing my Subaru's electrical problem was thoroughly explained to me and was completed in record time. I'll go back the next time I have an auto question or problem.

  Stone Rinehart
4 months ago
Jeff and his staff scheduled my appointment in one day from my call. They were obviously busy but gave me immediately the vibe that I was important. Due to some mitigating circumstances the price for parts was an issue and I was truly blown away how they focused on saving me money and working around and from my perspective! They certainly earned my return business and they earned my trust as well! Thanks JSN!

  Rick Montgomery
2 months ago
My family and I have been coming to JSN for many years. They have always done great work on our vehicles and they do not try to sell you things that you do not need. I would highly recommend JSN for anyone needing auto care.

  Dwight W. Brown
a year ago
Significant damage caused by huge pothole repaired. Two new wheels and 2 new tires restored the smooth ride. Car now tracks straight down the road.They know what and how and they know the best requires extra caring and extra effort. Very pleased with my16 year old 236,500 mile car !Services: Tires, Steering & suspension repair, Wheel alignment, Auto tire replacement, Vehicle safety inspection, Auto brake replacementServices: Tires, Steering & suspension repair, Wheel alignment, Auto tire replacement, Vehicle safety inspection, Auto brake replacement

  Francesca Crimu
6 months ago
I have been taking my vehicles to JSN for over 6 years. I have always been treated fairly and with respect. They've always been very up front about pricing and the work that my vehicle actually needs. Very honest kind people. Extremely professional, I recommend them to all of my friends. My mother has been taking her vehicles to JSN. Used to be pit stop for at least 10 years if not longer. Definitely recommend.

  Marjorie Healey
3 months ago
I needed some serious work done on my 12 year old Honda Pilot so, of course, I went to JSN and was treated professionally and wasn't spoken down to as most women will understand. It turned out to be a 4 day job but I was happy that they kept me apprised of the progress every day. I picked it up last Thursday and it's running beautifully. Thank you Jeff and Bradley for such great work. MLH

  Arnold Eick
5 months ago
Got an oil change yesterday. Today noticed oil had leaked badly on my driveway and a friends driveway. Took the car back, they said the oil plug gasket was twisted when they replaced it yesterday. They supposedly fixed it now and offered a free oil change next time. Of course I won't go back. Now, at 85 years old, I Have to clean four oil splotches off the driveway. In 65 years of driving I have never before had a bad oil change.In addition, they quoted a four wheel brake job for $1,429.79.Masella's is doing it for $852.00.If you are looking for bad workmanship and high prices this is the place to go. They could have at least refunded my payment.Service: Oil change

  Gerry Bergmoser
2 months ago
Made appointment, showed up on time and they took my car in almost immediately. Finished in 15 minutes. Great service!

  Shane Delegrange
5 months ago
JSN in S. Venice is the best! I am on the road constantly on my job and had emergency a week ago with my 2021 Ford Ranger. Because service dept. at Ford dealership in Nokomis, Fl. was not open, I made a call to JSN and not only got someone on the phone but had my truck in the shop the following morning with a diagnosis and solution & good advice. I was told that because of the issue with my less than 3-year-old truck that it may be best to see if Ford could help to save me money and time. I did just that and not only did they not want to stand behind their product/issue, they charged additional diagnostics fee (which was more than JSN for the same information) but missed the appointment they had scheduled and committed to me. I made a call back to JSN and within min. had a price, game plan and commitment and they followed through with all of it!Folks, if you are in this area, don't waste your time elsewhere especially with dealerships that charge twice what local companies charge - CALL JSN!!!! Jeff, Bradley (supervisor) and Erlan (technician) will not disappoint and will make you a customer for life!!Service: Transmission

  RandomRed240
10 months ago
Had them do front brakes, pads ,rotors , calipers and caliper brackets. About 150 miles later went to hit the brakes doing 70 on the highway and the front started hoping and I had to coast to a stop on the shoulder. Inside of the wheel was all scraped up and after taking the wheel off found that the caliper bracket was loose and was missing the bottom bolt. Went in that following week and explained the situation to one of the service advisors who said they weren t able to do anything about it but they would have a higher up manager call. After a week I still had not received a call from them and had to call them back myself.Service: Brake service & repair

  Dan IJpkemeule
a year ago
I came in with 4 wheels for a vintage 1947 Willys Jeep, and 4 vintage by pattern skinny tires to be mounted. I wanted them to be tubeless, for easier trail repairs and plugs etc.PitStop advised against it as the tire was designed to be mounted using tubes.They tried it my way per my request, and I ve had no leaks.The fact that they are willing to thing outside of the box and mount the tires the way I wanted them sets them out from most other stores. No way a place like Firestone would have touched them.Price was very reasonable as well, and the work was done in a timely manner.I m very satisfied with the service Pit Stop provided, and I ll be trying them out for an alignment for my Lifted 4x4 Toyota, also not a standard alignment.

  jerry harris
6 months ago
I had an appointment for 9am for my driver side electric seat would not adjust the back rest. I agreed to the evaluation fee to find out the issue for repair. The car was there all day and the seat wasn t even taken out for review so I didn t even get a diagnosis and was charged $184. I can t understand what they could possibly have done in the 7-8 hours they had the car. I needed the car for the next day so I picked it up. Since going there I have found out that the seats come out with 4 bolts and should have been part of the diagnosis.Service: Electrical repair

  GailAllison Lindquist
3 years ago
Many, many thanks to Joe and staff! You all went above and beyond to help me with our old Mustang It is truly appreciated! Love the new tires! Will order 2 more for the rear as soon as I work some more overtime!Thank you, again, for your help and honesty! I will highly recommend you guys!

  Alfredo
a month ago
Fix my car without any problems and charges was very fair. Great service

  David Lusty
5 months ago
Awesome service for a tire repair! I did not have an appointment and they took me right in and had me out in 30 minutes. Can t recommend them highly enough.

  Chef John Dutton CEC
3 years ago
Accolades to the entire Team at Pit Stop Auto Repair. I called on Labor Day just to see if they were open. Not only were they open for a half day but they told me to stop on in after I explained my Windshield Washer issue. It was determined that the Washer Nozzles might need replacing. We set an appointment for the next day.When I returned in the morning I was helped by Bobby right away and my truck went right in for the service. The professional and honest mechanic was able the clean the jets and fully restore them like new. This saved me money and my Windshield Washers work Excellent! Pit Stop Auto Repair is definitely an Honest and Reputable Business and I highly recommend them for any auto repair needs.

  Kimberly Reynolds
a year ago
I am a home care nurse and I found myself with a nail in my tire a little over a week ago, and I was losing tire pressure pretty quickly. I was pretty desperate to have it fixed so that I could continue to see my patients. I went to two other places, and they were not only rude, but one place even suggested I just put air in it when it gets flat and it will be fine . I searched online and found the great reviews for PitStop, and decided to call. Before I even finished my sentence about my tire issue, the gentleman on the phone said I can fix it! Come by in about 30 minutes They were fast, great pricing, and I scheduled an oil change for today due to their amazing customer service. I am happy to have found a place that actually cares about people. I was told, Bobby says if an elderly person or a woman calls and they need help, we get them in! They also have special parking for veterans, which is awesome. Great place! Highly recommended! Honest, good people!!Services: Tires, Oil change

  Lisa Gray
5 months ago
My husband s truck for a flat tire yesterday am! They took us right away and took care of us! Would highly recommend! Definitely did right by us!

  Katie Laskowska
a year ago
Great place. Nice workers and they quoted me less for a brand new tire than anyone else in the area. And they actually had them in stock ready to go unlike a lot of places. They have a spacious waiting area where I was able to get some work done while waiting, but they were so fast that I hardly even had time to finish anything. Do be aware that they make their religious beliefs known- the waiting room has a Bible, prayer box along other things. I don t really care but if this is something that offends you or weirds you out now you know. They also abide by holiday hours so if you re thinking of stopping in on something like Good Friday they are likely closed. Thank you for your hard and honest work!

  Patti Ries
a year ago
I have used Pit Stop for the seven years I have lived in Venice Florida. I have purchased a battery for one vehicle. I have had oil changes done and a running light replaced. Each time I was met with profession and courteous staff. I have always been more than satisfied with the work completed. Each time I have needed service, it was completed when I was told it would be. The last service was completed by fitting me in because I needed to take a road trip. I cannot say enough about this company. I recommend them highly.Services: Tires, Battery, Oil change

  Chris Oliver
4 months ago
It's great to have an auto shop that does the work necessary, at an affordable price without adding unnecessary costs or repairs.

  Amber G
3 months ago
A nice local business! The guys are always friendly, efficient and trustworthy! I highly recommend!

  Janelle Davis
a year ago
This was my first time here. I came for a simple brake sensor light on. I was hoping it was something simple however I had a blow rear brake seal. Grrrr! I WAS going to also get a new front strut but, had to hold off on that. (single girl on a budget)The guys at Pit Stop were awesome & very understanding. My car is a specialty car and parts are hard to find. THEY found them, repaired it, and took the time to do a final run to tweak & adjust just before turning it over to me.I (self admittedly) checked out the quoted price by comparing around and PIT STOP did me GOOD!My brakes are on point.The price was great for that repair.The guys were conscientious to the specialness of my lil car and the guest service (my industry) was above & beyond.I have already been spreading the good word about PIT STOP and will continue to do so.THANK YOU ALL!Service: Brakes

  Rhonda Dematteis
a year ago
Great prompt service. Arrived 25 minutes before closing time on Saturday. Were very friendly and repaired our flat tire so we were able to conitue our drive home...unlike the big name Tire Store that told me they would get to it on Monday! I definitely recommend Pit Stop.

  Shelly Sands
a year ago
I ve been going to this place for four years and I have given them nothing but good reviews and have referred many people there. The last time we were there we got charged $2700 and they still never found the fix. I decided to give them another chance went in as a woman as I usually do and got ripped off. I do know several mechanics that were not available and they were appalled at the $700 fee for one fuel injector. They charged me for two hours of labor but they called me at 1:30 to ask me if I wanted the work done and called me before three to tell me it was ready The labor per hour is 185 which is quite pricey. The part was $185. I m definitely looking for another mechanic and I would definitely not go here especially if you re a woman because you will get ripped off. I am not sure if management changed or what but it s not the same pitstop I used to go to. They used to be honest and trustworthy

  Andria Merriman
5 months ago
Got me in the same day, for tire repair. Friendly, and efficient! Definitely recommend