Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
jennifer foskey
a week ago
My 71 year old mom just told me she brought her truck in to have the headlamp bulbs replaced and this place charged her $188!! They charged her an hour and half of labor that was spent waiting for the part to be delivered! What kind of rip off is this place? Family owned? I would expect better!!
John & Linda
a year ago
We wish to share our true life experience with Richard of Factory Auto Air. During "Snowbird" season we heard about the many issues people encountered from Auto repair shops, so we were almost afraid to call anyone. What a great surprise and relief when we took our Auto to Factory Air. Richard diagnosed our problem instantly and repaired our vehicle within a very short time.We would like to give a personal Kudo for this company. We heard some horror stories with some other Auto repair shops we encountered.Keep up the good work Richard we and anyone we know will be customers for life. (hope that is a long time} John and Linda Earhart, Venice Fl.
Christopher G Santiago
2 months ago
Richard at Factory Auto Air does a great job and pricing is absolutely fair, he has gotten me and my business back on the road when in a pinch.
Chris Brautigam
9 months ago
Bottom line: Honest experience and fair straight forward pricing. I couldn t be happier with the people or the service. I highly recommend.Details (in case you re interested): My 2013 Sorento had been blowing warm air. I knew I couldn t make it through the florida summer without AC. I had looked around at repair pal recommended shops and other local places. I gave one last look at a google search. So glad I did. After reading great google reviews for this company I had to give it a shot. I called this morning they said bring it in we will take a look. I pulled in 15 mins later and Richard was ready. He checked the AC put dye in my system, he suspects there may be a leak. He recharged my AC and I am back on the road with cold AC. He said if it starts blowing warm again the due is in there I will be able to see if you have a leak. Then we can address it. While this may seem simple to read. I can t explain how honest, straight forward, and respectful everyone at the shop was. There is true value in that experience. The price was more than fair. I will continue to recommend this shop to anyone I know and I will be back in the future. They do more than just AC. I have always hated taking my car to people who act as though I am burdening their day or who try to convince me something else has to be done or else I value honesty and sincerity and will gladly spend my money where I can get that. I got that with Richard and the other people at the shop this morning. Thank you all!
edward hayes
a year ago
Factory Auto Air is a winner!! I am very pleased with their work. I walked into their shop with no A/C and explained my problem. Richard immediately performed a dye test, diagnosed the issue, and gave me a precise quote for replacement of condenser and evaporator coils. A few days later, they performed the work in less than the one day scheduled appointment. You can't get any better service, in my mind. I understand they do more than just A/C work, so I will be a return customer for whatever they can do.
Leane Evangelista
8 months ago
Great mechanic, Russ, and family run shop. Great work & reasonable prices.. nice to go to an auto repair place where they are honest. I highly recommend them for all your auto service!
Joe Daigle
9 months ago
My 2011 Toyota Highlander A/C died. The A/C was replaced with a new unit. The A/C was too cold one day and I reduced it, but it would not go off. I discovered the Heater did not work. I returned and the owner said he did not know how to fix it and I need to go to someone who can.
Jon Stewart
2 years ago
What a beautiful experience I had w/this business. They were able to get me in and out very fast and he showed me what the problem was on my vehicle and charged me a very reasonable price. I m so grateful to have air-conditioning and the technician was very awesome. Please recommend these people to anybody that needs air-conditioning work on the vehicle.
Roger & Pat
2 years ago
Unbelievably great service. We are from NJ and had an issue with the car air conditioner and he put Freon and a dye to check for a leak.A hand shake and a promise to return was all he asked for. You don t find many guys like this around. Simply the best !
robert malle
8 months ago
These professionals are settling into their new spaceI don't think the move made them miss a single beatYou can expect great service from factory Auto Air
Cindi Ledford
a year ago
I had no A/C in my car. Called Richard and he had me bring my car in early in this morning.Issue was diagnosed and repaired the same day.I appreciate that.Back on the road with heavenly cold air again!Thank you so much.
Ed Downes
a year ago
This is a mom and pop owned Air Conditioning Service and unlike most service stations they'll actually tell you what you need and give you the opportunity to do some of the work yourself and save a couple bucks if you're a Hands-On kind of guy like I am this is the kind of service you want and service you would recommend to somebody else
Charles Sandberg
6 years ago
I bought a 1969 Buick GS 400 shortly after moving into this area. Found Factory Auto Air/Russ Dixon after a not so great experience with another local vintage car repair shop. Very glad I found Russ. He knows these old cars and did an excellent job on mine. In addition to a whole new AC system, he replaced the rear springs, power steering hoses, factory blower motor switch and an oil change for a very reasonable price. Very professional and pleasant. Couldn't be more pleased. Thanks Russ!
Adam Rutherford
5 years ago
AC was out Russ diagnosed the problem "fuse to relay out" had my AC back and cooling quick. Honest place. Great Service. I would highly recommend them.
William Krawchuck
5 years ago
Replaced entire airconditioning system. Makes so much noise whining you can hardly hear the radio...they say its normal. Other cars in my household do not make that much noise. Be glad to have you hear it anytime then you make up your mind. Paid over $1,100.00 let me know here...
Piz
2 years ago
Russ is top notch in his field! Everyone I talk to around town says they "know a guy" for ac work & I say "me too!" and it always ends up being the same guy, Russ and his team at Factory Auto Air!
Peter Glaude
a year ago
Very honest.... I'm a local business owner and they have always been very helpful to keep me up in running. Petes mobile grooming. Thank you guys !
Raul
6 months ago
excellent honest diagnosis. I highly recommend them.Service: Auto A/C rechargeService: Auto A/C recharge
Dwight Harper
6 years ago
They always do a great job with all of my vehicles. I have been going to them for the last 12 years for service and have always been treated fairly.
Jill Pellegrino
4 years ago
Always does the right thing for us and at a reasonable price. Very honest and caring people. Would recommend to anyone for quality work at reasonable prices.
Eldar Roberto
4 years ago
Good experience. They repaired my AC quickly and at a very reasonable price I thought. Thanks.
Judge WH
a year ago
Quickly diagnosed my AC problem and recharged the system at a very fair price.
Maria Hernandez
5 years ago
Always friendly and best mechanic I know. Stop by and see Russ for anything you need!
Diane Yarid
7 years ago
Wouldnt rrust my vehicle anywhere else! Russ, Edie and Richard are the best!
Carl White
5 years ago
Everyone wants to know a fair and honest mechanic. Russ is both of those.
John Shields
4 years ago
Very Honest! Russ was very thorough with his analysis.
Scott Bishop
4 years ago
Great privately owned shop with fair process and personal service.
Joel Godin
7 years ago
Wasted over $900 with this hack.See Yelp for a detailed explanation .
Lacey Faulkner
6 years ago
Russ, Eddie, and Richard are the absolute best!
James Strassle
3 years ago
Great place and a fair price.