Pinellas Auto Radiator & AC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Randy Krause
3 months ago
For the second time I dropped my vehicle off at Pinellas Auto Repair for service and for the second time I am extremely satisfied with the workmanship and pricing. They called after diagnosing the issue and provided a detail explanation of what needed done. Again, they are two-for-two with me. They are my go-to auto repair shop going forward.

  David Selby
4 months ago
I happily experienced all 3 of the advertised goals of this business - Trust, Talent & Time! I met the obviously talented owner Paul, immediately felt I could trust him & he completed the repairs/services in less time than I was prepared to wait. Significantly, the cost was less than my estimate & far below what the Honda dealer wanted.I won't hesitate to return & I'll enthusiastically refer others to this very competent & trustworthy facility!!

  Vincent Cook
4 months ago
We've been bringing our cars to Pinellas Auto now for over 7 years. Very friendly, knowledgeable and reasonably priced. It's awesome that there is still a local shop that turns out quality work! Thanks to Ellen, Paul and the entire team!

  Colleen H
a month ago
Great customer service, thanks Ellen! Work was done quickly and the AC is now perfect. It's nice to have specialists that are affordable. I highly recommend this business.

  david veile
a month ago
Every time I go to pinellas auto it s a pleasure, I run 4 trucks, so I m there a lot. Always great service and prices. I feel like I m part of the family. Keep up the great work.

  HJ Ehrlich
2 months ago
Dropped my car off thinking I needed a major repair, found out it was just a minor repair!Pinellas Auto was fast efficient and courteous and got my car back to me within 24 hours . Highly recommend!!

  Sharon Martin
2 months ago
I have been using Pinellas Auto for many years and have always found their work and service to be excellent. They have taken care of my Ford truck and my Toyota highlander and my Acura MDX all with great results.

  Samsu
3 months ago
We live in palm Harbor and also in colorado and it took us quite awhile to find an honest reputable mechanic and can't say enough good about this establishment. They are always patient and somehow are able to " work is in" and make our little emergencies important ro them also. Again, can't say enough good about them.

  Crystal Farina
7 years ago
Preface: I don't like disparaging a small business and I don't write reviews. These people inspired me to inform others of my unfortunate experience. In addition, Yelp shows Shannan T., the manager, with her own 5-star review posted right after I left.Last night, my car shut down while I was driving. I have not had any major issues with my vehicle, and I've owned it for 9 years. It has served me well, but of course, these things start to happen at higher mileage. The driver told me he suspected it was the fuel pump and later, when I filled out the drop-off form, I mentioned this.At 8 AM, I received a call from the receptionist and she stated that the diagnostic would be $40. She said they would remove it with service, and I acquiesced.An hour later, she said the mechanic could not find the issue and it would be another $85. Later, they told me that they meant it would be a *total* of $85, not $125.Because she did not communicate that their diagnostic test is not a flat fee, like for example, Tires Plus lets you know up front, I was more than perturbed, I was livid. It sounded as if I were being penalized, baited-and-switched for their incompetence (It took Tires Plus one hour to find the problem following this incident). I left the drop-off note as a trail of bread crumbs for what should have been an easier diagnosis. So why should it take this mechanic longer? They apparently milk it and charge for a diagnosis by the hour; they might want to let the customer know that up front.I admittedly yelled at the receptionist with an, "Are you f****** kidding me?" and she remained silent. I asked again. She still remained silent. I said, "You are silent right now because you KNOW this is wrong." She still remained silent. I said I was coming to get my key, I said god****you and I hung up.When I arrived via Lyft, I found my vehicle (see pictures on Yelp) with the hood up, window open (I don't know why or how it was open because the car had no power to get it open and I couldn't close it afterward), a hose exposed and other assorted parts like my filter gathered into my passenger seat. The Lyft driver was appalled at the scene. I requested that the receptionist take a look at how my car was left and I asked her what kind of place it was. The manager, Shannan, followed her out.Shannan smiled the entire time I expressed distress over the situation. I asked her if she felt it funny, and while she said no, she continued to facially express it with an even bigger smile. She said, "Well, you were rude to my receptionist."Emotions can get high when you bait-and-switch a customer with something as serious as their vehicle, which for most of us, is the vessel for our livelihood: work. While I should not have yelled at the receptionist, she knew that not telling me their diagnostic fee could increase was wrong and at least looked and sounded as if she acknowledged this. We know when someone understands us and she did understand why I was upset. I actually want to apologize to her because I should have saved the full breadth of my insults for Shannan, who smiled smugly while exclaiming: "It's your problem because it's your car." Obviously, it IS my problem.Shannan stood there with a verbal shrug: "We've been in business for thirty years," while I asked her how they could be so unprofessional to leave parts of my car in literal pieces, IN my passenger seat, with the hood up and car open in the middle of their parking lot. Anyone could have robbed my car of parts while it sat there, open and abandoned. They never even took the car inside their garage.They may have been there for 30 years, but I've been here for 33 and this is not how you run a business. The mechanic never showed his face and he never spoke to me. He sent out his two receptionists to gloat at me while he cowered inside.I had to waste another AAA tow to move my vehicle.Don't let this happen to you.

  Janice Harless
7 months ago
Great people.. I had a 2017 Ford Escape that the windshield fluid wasn t spraying. Ford told me 4 days 2days to look for the problem and 2 to fix. Took my car to Pinellas Auto at 8:15 am Ellen called me at 9:15am told me what was wrong and had my car fixed my 11:30am. Remarkable service will definitely be back with any of my car problems JaniceService: General repairs & maintenance

  N
6 months ago
The staff is very friendly and they do a great job of explaining what the problem was and what they do to fix it. Their prices are reasonable as well! I needed an oil change, but they also suggested my cabin air filter needed replaced, and there was an oil-burning smell they found and fixed.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  Cristian Santos
a month ago
Came here a few weeks ago with a crack in my thermostat housing, 1500 dollars later I'm left with a car that can't hold oil and told that it'll cost more to take my entire engine apart AGAIN. Thanks a lot.

  Donald Scheiner
9 months ago
My truck ac was thoroughly looked over, dye was used to check for leaks, and it was charged in 45-50 minutes. The waiting room was big with very comfortable furniture and a TV to watch. The lady up front was very friendly and informative about what was going to be done. She also popped into the waiting room to update me partway through. I highly recommend these folks at Pinellas auto radiator and ac for your ac serviceService: Auto A/C recharge

  Erick Musselman
4 months ago
Pinellas Auto always does a great job servicing both my vehicles and today they treated me to a free oil change Merry Christmas.

  Becky Hanson
5 months ago
The Service at Pinellas Auto is nothing short of AMAZING!!!! Their prices are very reasonable and the service is on point. Thank you to Ellen and all of the staff.Service: Auto engine diagnosticService: Auto engine diagnostic

  Judith Lucarelli
3 months ago
We continue to be very pleased with Pinellas Auto. Their expertise, friendly staff always willing to answer questions, and price value cannot be topped. They let us know what the next need of our older car will be and when it needs to be addressed. If you are looking for a mechanic who is also a problem solver this is the place to go.Services: Auto engine diagnostic, Auto maintenance, Oil change

  Dan Johnson
11 months ago
I recently acquired a 24 year old car with almost 250,000 miles on it as a gift. It s running good but I decided to take it to Pinellas Auto and have it checked out. I specifically asked for Jimmy to check it out because I know him and trust him he has worked on, my cars for the last four years since I first moved to Florida. He gave my 1999 Toyota Camry a good going over and I got a reasonable written estimate for taking care of the couple of little issues that it did have.

  Sonja Simone
11 months ago
This is PART 2 of my review, I cannot express how wonderful this establishment is, They have taken care of me as if my own brother who is a mechanic has done for years until I moved to the sunshine state.They entertained my concern even though it didn't seem to be warranted. And they found the PROBLEM!!!! I could not thank you all enough for saving my car, my engine, and my Livelihood. Ms. Ellen and the Mechanical engineers are OUTSTANDING. SO GRATEFUL TO YOU ALL- Forever loyal, Ms. Jami PART1:Amazing honest work,Great customer service and knowledge. Thank you,See you soon.

  Lou Piccininno
6 months ago
October 2023 - Terrific place and people - I needed an emergency repair so I could get to a series of doctor visits and medical tests so they worked me in and made the fix so I could make all my appointments. Good, honest service with reasonable prices. Previously, we brought our car in at 8 AM as scheduled and received a job is complete phone call at 10 AM. We received an explanation as to the type of work and the reason for doing it. July 2023 - once again honest, reasonable repair to A/C.

  Janet Linscheid
a year ago
I'm visiting from Wisconsin and needed an oil change. My host recommended them. I am super pleased. The charge was less than quoted, the mechanic did everything I needed- topped all fluids, checked tire air, etc., and told me my van is in great shape. That was so nice to hear as I travel and live in it. Ellen was wonderful and so helpful. I highly recommend them.

  Rick Lehman
3 weeks ago
Our favorite repair guys..we have been going there for over 26 years. Love All of them.

  Katharina Morrison
6 months ago
Staff was courteous and called with an estimate like we requested. My car was fixed the next day. Would recommend this business.Service: General repairs & maintenanceService: General repairs & maintenance

  David Nelson
6 months ago
Fantastic service and turn around time.Best prices around!Highly recommend and will be back with both vehicles.Services: Tires, General repairs & maintenance, Auto engine diagnostic, Oil changeServices: Tires, General repairs & maintenance, Auto engine diagnostic, Oil change

  Mark Purcell
2 months ago
Helpful, courteous and diagnois problem quickly, communicate options and price. Great garage!

  Karen McMahon
4 months ago
Great shop. I've been going there for years. The prices are fair, the staff is great, and the work is excellent.

  Anthony Knapp
a year ago
Great Customer Service!!! A human actually answers the phone and she is amazing (Ellen)!!! Easy to make an appointment, problem diagnosed same day and quotes same day, honest and reliable - what more could you ask for these days!!. I would highly recommend to anyone that is having an issue with their vehicle.

  Jade Van
10 months ago
We get our frequent oil changes and other major auto repair services done here all the time. They let me know what parts need to be repaired or changed with quality customer/tech services every time! We really appreciate it and it always helps with online coupon savings to help with high costs. Thanks very much!Service: Oil changeService: Oil change

  Tim Umekubo
a year ago
My first experience with Pinellas was really favorable in terms of customer service. Ellen is very pleasant and courteous. I received update phone calls in a timely manner and the work (radiator replacement) was also done promptly. However, in terms of the work completed it is far too soon to evaluate as I am given this survey on the same day the work was completed. I am hopeful and optimistic that I will have no issues with the new radiator. I like to support local businesses and will continue to patronize Pinellas Auto in the future based on my experience so far.Update-It has been a year since having my radiator replaced and I have had no issues with it. I also have had some oil leaks fixed and window regulators replaced since then. I am completely satisfied with all the work done on my vehicle at Pinellas Auto!

  Jon Buchheim
7 months ago
The repair of my A/C system was fast and very fair with the price. Both the office staff and technician answered all my questions. I drove away with cold air in my face and a warm feelings.Service: General repairs & maintenanceService: General repairs & maintenance

  Marc Dozier
a year ago
Highly recommended by my friends.I Got Five Star Service today.Pinellas Auto & Radiator squeezed me in for my repair. My car is running great again and the price was fair. Their waiting room was comfy and I was able to get some work done.Be sure to call Pinellas Auto and Radiator for you next repair. I will.Marc Dozier - New Port Richey, FLHappy Customer