Dale Earnhardt Jr. Chevrolet

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Barry Lashinsky
a week ago
Service was fantastic. Had our vehicle towed in from a breakdown on Easter weekend. Got a call early Monday morning from Theresa.They immediately looked into the problem while waiting for verification on warranty coverage I had a diagnosis of the problem within a matter of hours was informed that the parts were in stock turned out to be a fuel pump control module. They discovered that everything would be covered under warranty all work was taken care of, they recommended other work like new tires and all that which I ll take care of when I get homeThe facility was fantastic, very modern and up-to-date. Theresa went way out of her way to make sure everything was taken care of even delivering the vehicle to me personally outside the garage door and explaining all the details I would recommend them anytime.

  Pamela Baker
a month ago
Excellent professional service from Mr. Steve Smith! He sincerely took the time to make sure I would purchase the car right for me. His patience and thorough knowledge about every car he patiently showed me made for a successful purchase! I love the SUV I finally agreed to buy. I am getting tons of compliments! Thank you Steve!

  Go Noles
4 weeks ago
Nothing but Gratitude. This is probably the most sincere review I will write because the people of this awesome dealership, Terry Kelly, Barbie and Jace and "Landmine". Either this is the finest collection of silver-tongued-devils, or they're just some of the nicest folks I ever met. They took care of me and made an impossible deal successful. They worked hard to fulfill my dreams of my red v8 6.2L Camaro. Terry even had the hood wrapped and surprised me with that.... wow!!! These four people I mentioned are really good people. Go Earnhardt Jr. CHEVROLET!!!

  sheila gowan
3 months ago
What a great experience it was today with our guy Will Smith. Chelsea was hell bent on getting a truck, she has missed hers so. Will and Terry made the transition very easy. She got her truck. Thanks guys!!!! On the other hand, very disappointed in dealership not giving perks. After spending 50,000 you would think she would have gotten perks. 1st time EVER buying a vehicle and not getting a full take of gas and oil change and services for at least a year. They did give us an option to purchase. I will not buy from them again.

  Gavin Burch
a week ago
Bought my truck from Hendricks and 3 days after truck broke down took it back 3 different times and never was taken care of, called Dale Jr and Forest and Dinnis got me right in and truck is good to go!! Thanks Guys I will only take my truck to Dale Jr on Tennessee st.

  Deana Thomas
a week ago
Outstanding service from Mr. Brendan Raschert!!! He was very attentive, he listened to what I was looking for and got me into the perfect vehicle that met my needs and then some. He went above and beyond and I have nothing but gratitude and gratefulness for him. I appreciate Brendan and Terry getting me into my vehicle.

  Tim Taylor
a week ago
We purchase a vehicle from this dealership and the salesman was great. The issue came in with acquiring the tag. We're called the finance manager numerous times and left numerous messages over the pass three weeks and no reply. I've even reached out to the GM once and left a message with no reply. I highly recommend not buying a vehicle from this dealership if the service after sale is horrible.

  Maggie Hammond
4 months ago
Brendan Raschert was amazing! He worked tirelessly to help me find the perfect car. Him and Terry made sure we got the best deal that fit our budget and needs. I was so impressed and will absolutely be referring him to friends and family. I hope to use him in many many many years for future vehicles. Truly the best!

  Guy Toussaint
a week ago
Great experience, working with Renal Zamora! Brought my truck in for service and the process was smooth and easy from the beginning. Helped get me my truck back on the road very quickly especially showing up without an appointment. Overall great job!

  stephany newburn
a week ago
Brought my vehicle in to the service department today for an oil change and they did a wonderful job. Jae in the service department was wonderful and knowledgeable. She made sure my car was done when I needed it. Excellent customer service. I will definitely be going back for all my future oil changes.

  Jennifer Mundhenk
a month ago
Brendan and Dawson did an awesome job. They were both very friendly and helpful. They made it a great experience.Brendan did it again. He makes car buying so nice. We love working with him. He got us a great car at a great price. He also follows up with us to make sure we are still happy and not having any issues. We ve bought two cars now and the experience has been amazing.

  Brenda Williams
a week ago
Will Smith was incredible in taking us through the process of purchasing our new vehicle from Dale Earnhardt, Jr. Chevrolet. He was patient and very knowledgeable when answering all of our questions regarding the vehicle and the buying process. Having such a positive buying experience, I would recommend Mr. Smith, an awesome Sales Consultant when purchasing a used vehicle from them.

  Susan Harrison
4 months ago
Brendan Raschert was phenomenal in his customer service skills. He immediately established rapport and built trust with us. He did not stop until we had an excellent purchase price. I highly recommend Brendan and Dale Earnhardt Jr. Chevy for your next vehicle purchase.

  Kianna Barker
6 days ago
The service here was wonderful. Keaton was so great to work with. So nice and pleasant to meet. The process went by so fast. I will definitely refer my friends to him.

  Michael Moody
a week ago
Amazing service with a smile. We had Cole Beatty as our sales rep and he was amazing. He showed us several options and listened to all of our needs. Great guy, personality wise, and professionally.

  Emily Plummer Catena
2 months ago
My husband and I feel lucky to have found Ham, who was honest and informative from the moment we met him on the lot without ever being pushy. He kept in touch until the model we wanted was available and understood that we wanted to wait even though he showed us other good options. The manager, Jules, was very up front and helpful as well, and the two of them gave us a deal we could not pass up; they made sure we felt comfortable and had all the information we needed. Elaine was also lovely to work with on the financing and paperwork, making for a smooth process altogether. Everyone was friendly and personable. Highly recommend!

  Bettina Elliott
a month ago
I live in springhill fl and my children attend FAMU, we were in need of a bigger vehicle and we had the pleasure of stopping in to Dale Earnhardt jr Chevrolet dealership and Ty Mitchelle was our sales person. He was excellent great customer service. I would give him 10 out of 10. Highly recommend. My family and I are well satisfied!!!!!!

  Janna Barineau
4 days ago
Jake helped us today with the purchase of a truck. Our plan was just to look around and we had no intention of purchasing today. However, Jake did an excellent job with showing us plenty of options that fit our budget and needs. We would have been fine shopping around, but he made it make sense for us to purchase one of the trucks we saw today. Thank you Jake for making a process that is frustrating by nature much more enjoyable. I apologize for my wife. She is definitely more difficult than I am.

  Jenna Henchey
3 weeks ago
Excellent service from Keaton, Elaine, and Terry! We traveled from Panama City to Tallahassee to make a great deal on the perfect truck for our family! The teamworked tirelessly on a seamless transfer for us from Hendrick and Dale Earnhardt Jr. and their network of dealerships. It was an extremely pleasant and easy process, working with professional, prompt and efficient experts on this team was a pleasure. We had tons of questions and they were extremely responsive and helpful. Made the trip worth it 20/10!!!

  gdubya 2000
2 weeks ago
Forrest Eagle is the best! He s been my service advisor for several years and always makes sure things are taken care of the right way and keeps me informed of what s going on with my SUV. See Forrest if you GM service!

  MARION Long
2 weeks ago
Whenever I need service on my Chevrolet Trax I'm usually partner with Jeremy who is an outstanding customer service representative. Jeremy is very patient with a novice he makes sure I understand the service I'm receiving there is much more I could say about Jeremyhe is great!! To work with. Thanks for your great customer service

  Sandy Skidgell
4 days ago
First service on new truck. The advisor kept me informed of the progress. The interior did not smell like I just had an oil change! I travel 120 (round trip) miles to use this dealer even though another dealer is 15 minutes away. I will be back.

  Katherine Henry
4 days ago
Kris Wolff is one of the amazing Sales Representative I have ever met!!! He will find what you like as well as your price range!!!Teresa is an amazing advisor when it came down to my vehicle service!!! Very explanatory and patient. As well as understanding. Thank you guys!!

  Robin Smith
4 days ago
Dawson Brown and Jace got the deal done fast! They knew we were shopping around and helped to bring the price into a comfortable space for us! Dawson was pleasantly assertive, not pushy. It never occurred to us that Dawson had only 3 months experience with the company. He was knowledgeable, patient, and confident. Jace also did a great job working with us to bring the price down. Both were very personable and professional. With only three months experience, Dawson will do well selling cars.

  League Connect
a week ago
Jeremy is AMAZING! About 2 years ago he was able to squeeze me in for an emergency visit and treated me very well. Any time I need service done, I call Jeremy. I trust his advice on anything that my car may need!

  Robeto Arreola
3 months ago
My experience with chevy is horrible.came to chevy because my engine was making a knocking sound from the engine, so as a guy i looked it up on google and youtube comes to find out the chevy has a big problem with the lifter and camshaft but unfortunately they told me my warranty didn t cover it because i have no records of my maintenance on the oil changes because me as a man that do it myself and go to auto zone to buy my oil and filter in cash i never kept my receipts.i had to pay 12k out of my pocket , keep in my i only have 67k miles on this truck , so i paid it, so they called me up today to tell me my truck is ready i go pick it up when i get home i see that s all the coolant is leaking from under my truck. i called the service guy and take the truck right back they told it was a clamp that holds the tube in place was off , and now i came back home with the truck later on that day i went to the store and my truck started over heating and i open the hood and see that the coolant container is empty no coolant. would never ever buy a chevy again im going back to FORD

  Casandra Galluzzo
2 weeks ago
I had a great experience buying a used truck from these guys. Definitely ask for Ty or Terry and they ll give you a great deal. We went back and forth a few times on the price but they worked really hard to get us what we wanted.

  Angela Schwender
a week ago
Jeremy Miller was very kind, knowledgeable, and professional. They were extremely busy this afternoon so I had to wait a little longer than expected but Jeremy checked on me and kept me up to date on the status of my vehicle throughout the wait.

  KoRynn Lester
a month ago
I absolutely love Chevy dealerships for my repairs however I felt that there could have been more time to explain the diagnosis and what was found without having to ask even though I could not afford to do them all at that time I still paid for a service to know what was wrong with my truck rather than having to ask and decipher the rest. I like many others, work daily, and I was told that I could wait for my vehicle then be told that it would take 24 hrs only to wait 2 days, for basically nothing. While I know this may not have been the intention, I am self-employed and was inconvenienced and then my email was ignored and the system to check my status never changed. Why offer self-service and then not update it?!

  Britain Brown
a month ago
Me and my family had a pleasant experience at this dealership. Our sales person was Kris Wolff and he was very helpful in locating a vehicle that suited or needs and wants. That also would fall within our budget. He was very patient with us as we worked through our wants verses needs. I would recommend him and the dealership to my family and friends hands down.