Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Breelee
10 months ago
I just had a pretty rough morning and my car was acting up on top of it. Ive been to this spot before and its always been great. The associate who assisted me today, Antuan, was so helpful, friendly, and professional. He ran the codes on my car and luckily it was just my battery that needed to be replaced. He was very quick and I really appreciated that he was able to take care of that for me. Could not have been a better experience.

  Daniel Wright
7 months ago
The store manager Antwan, I believe is his name provided me with the most professional customer service that I have ever received from a parts store. Thank you and keep up the amazing service.

  Eustacia Richardson
11 months ago
Nice and friendly staff knowledgeable and courteous. I was able to get the old battery tested first and get a replacement battery since I purchased the old battery there for my car within 10 minutes even though they were busy I waited patiently while they took care of the other customers.

  kama sharfenaker
a year ago
These guys are the best. El was nice enough to help me install my new rain guards for my windows. Thank you so much. Highly recommend.

  Christopher Francis
a year ago
They wouldn't take back a brand new battery that wasn't used for starting anything it was bought in error prior to diag by my girlfriend while I was out of town driving. It tested good at that store, however the caps were removed so yeah. It also does not state on the receipt you can't return electrical parts. I went to the Advance it was purchased from and returned it no issues. 10/10 recommend.

  Chris Johnson
2 years ago
We love the south Monroe store. Rod is a great employee. He is always will to help us research and find out what's the best product for our vehicle. He listens and jumps into action to make our experience great. He has the knowledge, skills, and abilities to make sure we get the right product. Thanks Rod for all you do. We will be back.

  Tazapanyah praiseyah yasharahla
11 months ago
All the people that work in that this location is more than helpful positive attitudes it'sy go to store love them would give 10 Stars .

  John Cook
11 months ago
Needed new windshield wipers. Staff was very helpful and friendly. They also installed them for me. Very impressed.

  Art
5 years ago
Manager Antoine was very helpful. My brother and I came in with a bad part he had purchased. The part was tested and verified to be defective and before we knew anything the manager had ordered the out of stock and sent a driver to pick it up. In less than a hr we had the new part and the battery was charged. Thanks advance for swiftness and customer service.

  Eli Pitts
3 years ago
Lewis needs to be replaced before somebody hurts him. You do have a life outside of this place soo always remember that. Complications with vehicles are very aggravating and the last thing people need is rude customer service to add to the issue. Very rude and unprofessional save yourself time and go on Tennessee street, there they are more professional with better customer service. Did not deserve any stars but had to use one to leave this review.

  Emma Hawkins
5 years ago
This is a great store. Mike is very helpful and also the other guys that work there. When u walk in everyone greets u. That's tell u right there that all have a good personality.

  tyrwan payne
2 years ago
I love this Advance auto parts every time i come this store has what i need in that's just great in awesome customer service to everyone who work here the worker are always friendly to me they made a person feel right at home everybody nice and friendly

  Young Gook
3 years ago
Better to go to Wal-Mart for basic tools and fluids, much cheaper. However they do have some special tools, but still pretty limited. The tool loan is convenient if you have the money to front.

  Joe Lucia
a year ago
Helpful, good inventory, if they don't have it, they'll order it and get it in quickly. Lots of specials to save some cash

  Cristina Haller
5 years ago
My check engine light came on while traveling with my 3 young children, this advance was a little out of the way and not in the best area. However, the gentleman came out right away and checked to see what codes my minivan would show. He assured me I would make it to my destination with damaging my van and he was correct. I was able to take it to Honda and get it fixed.

  H M
3 years ago
Luis was great! He put a new battery in our car with a friendly smile and was super helpful.

  Joshua Morse
5 years ago
Outstanding service. Antwan runs this store like a boss!!! Please pass on my thanks to him and his crew...5 out of 5!!!

  john stewart
3 years ago
its convenient to my home, other wise ied go somewhere else, customer service was a complete joke..brother was more concerned about his food , than waiting on a busy store that day.

  Barbara Shugar
a year ago
Great service. Large variety of products .

  Tashena Lafleur
5 years ago
Service is great! The staff is wiling to help get what you need to fix your need.

  Lisa Armbruster
7 years ago
Staff greeted us as we walked in. Not the selection I was personally looking for, no fault of the store though. Items seemed well stocked.

  Ley Fontenot
4 years ago
The staff extremely friendly, exceptionally knowledgeable and willing to help with the installation of my purchase

  Samual Miller
6 years ago
I visit them often, and they offer the best price for every item i have needed. They even offer to replace some items themselves.

  Ms Jewelry Maker
2 years ago
They had what l needed and Luis was very knowledgeable and helpful. So I was happy .

  Michelle Gregory
3 years ago
Great customer service. The guy was a tremendous help.

  sue wiley
5 years ago
Advance Auto ( south monroe at magnolia) employees have been cheerfully helpful to me on many occasions with finding a solution to my auto problems.

  Kim Bauer
3 years ago
Customer service was great and they do price matching!!! Thanks for asking

  Lillieboy
3 years ago
They lost the part I ordered a day prior, then tried to dispute refund after stating I didn't need a receipt.

  Joseph Rigdon
2 years ago
I've always had a great experience at this location!!

  Ghosted Ghostbusters
4 years ago
Andrea here is really nice very helpfulThe driver there this morning was very rude