Alfa Romeo Stuart Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Oleg Lipovetskiy
a year ago
Peggy treated my car as her own. Very polite, professional and diligent. Went out of her way to accommodate my appointment on short notice and took care of the matter in less than an hour. Highly recommend for all your Alfa needs.

  Kcarey
a year ago
This alfa dealership is top notch, 100% recommend this location for you servicing needs. Peggy was amazing, she handled all our needs and questions, she goes above and beyond to ensure that everything is being taking care of. It's was also great being able to watch our car from upstairs while it's being serviced. They have snacks, drinks, and t.v. which really helps if have the kiddos with you. Great customer service. Will be taking my alfa here for services in the future.Services: General repairs & maintenance, Auto engine diagnostic, Tire rotations

  Marijke White-deBruin
2 years ago
What an amazing dealership! 5 stars all around, Peggy the service director welcomed me with open arms and took care of me instantly! I ended up talking with the Sales Executives who were super friendly and knowledgeable! I bought some wonderful items for myself from their giftshop ;-) I would certainly say if you need excellent service stop by there!! A+Service: Auto engine diagnostic

  Arleen Laughlin
a year ago
Had an amazing experience with my oil change. Peggy was amazing helping me get in the soonest for my oil change. She greeted immediately. Loved the waiting area and that they also added a complementary wash to my car.Service: Oil changeService: Oil change

  Gianni L
a year ago
Demanding drivers understand that after sales service is more important than the sales experience itself. Alfa Romeo of Stuart is my go to place for all the factory maintenance needs for my vehicles. Peggy Skiffington exemplifies The Service in service advisors! Peggy is extremely thorough, responsive and truly customer service oriented. In combination with the experienced technicians Peggy has definitely made my Alfa Romeo service experience a great one!Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Wheel alignment, Oil change

  Alex Alonso
a year ago
I have always had an excellent experience when servicing my Stelvio at this location. I can certainly attribute that to the service representative Peggy Skiffington. She understands her customer s needs and is always prepared to make the experience better.Services: Wiper blade installation, Auto brake replacementServices: Wiper blade installation, Auto brake replacement

  Sulu Grant
2 years ago
Peggy Skiffington and her service team are wonderful. We had our car picked up and towed to Stuart and delivered back to Vero Beach, all shiny and clean, when fixed! I am a happy customer.Service: TransmissionService: Transmission

  Kristen Metzger
a year ago
Peggy is a great representative of Alfa Romeo of Stuart. The best service I have received on my Maserati. Highly recommendServices: General repairs & maintenance, ElectricalServices: General repairs & maintenance, Electrical

  Dr. Michael Busse
2 years ago
This is my second service with alfa romeo stuart and this one was a large warranty repair. It was done outstandingly with no smudges left in the vehicle and no need to return a second time. I couldn't have asked for a better experience.Service: Engine repairService: Engine repair

  Steve Nunez
2 years ago
I highly recommend Alfa Romeo/Maserati of Stuart. Having recently undergone a poor experience at a Miami dealership with the purchase of a Fiat, Alfa Romeo of Stuart was such a stark contrast of what a professional dealership experience should be. My wife and I purchased a pre-owned Porsche Macan from them and the car was exceptional as described and they gave us a very fair price for our trade-in. The salesman Akshay went above and beyond to make us feel comfortable and did all he could to make the deal workout to mutual satisfaction. No high pressure sales tactics or extended warranty pushing, just a calm relaxed atmosphere. The other staff we encountered were also of exceptional professionalism and the dealership just exudes a sense of competency/fairness other dealerships lack. My wife and I left in the Porsche with a sense of complete satisfaction which can sometimes be rare at dealerships today.The customer support at Maserati/Alfa Romeo is also exceptional. About 2 to 3 weeks after having purchased the Porsche my Alfa Romeo 4C experienced a slashed tire on the road and needed to be towed. I called the salesman Akshay and explained I was stranded with the 4C nearby of which he recommended a tow company and explained he would inform the 'Service Manager" Ken so they'd be ready to service it immediately if possible. I had the car towed to them and indeed the dealership was ready for the reception of the car and immediately took the car into the service area to try to replace the tire. Unfortunately the specific tire was unavailable and I was told within 5 days it would likely be ready as the tire had to be shipped in. The entire experience was handled with friendly competence and I left (I am not local to the dealership) with a feeling the car is in good hands at this dealership. And get this for a kicker, I was told an estimated price for the tire might hover around $450 or so and was later called and told the actual price was $260 and an additional $50 for the mounting & balancing; this is dealership integrity and why I recommend Alfa Romeo of Stuart. I was contacted Monday (thanks Peggy) morning with the news the car might be ready before the estimated date- which looks like I may have the car for my birthday- I appreciate their trying to speed up the repair time!This dealership doesn't employ high pressure tactics or price repairs above fair value- this plus the professionalism experienced is why my wife and I will always recommend Alfa Romeo of Stuart and why we will look to them for future automotive purchases and service.Thank you Akshay, Ken, Peggy and the staff for the exceptional experience and integrity in a dealership, much wishes for the best of success for the future of the dealership.Service: Tires

  Sunil Gandhi
3 years ago
Service department made mistakes on my repair 3 times ending with the stalling in the road twice and had to be towed back.. Despite all the negligence, Ken the manager had careless to the harm he caused. Best to drive to Palm beach where I had it before for service. Will safe you time. This place should exist as a luxury car dealership.Service: Engine repairService: Engine repair

  william gardner
2 years ago
Peggy is literally the best, i travel past 2 dealerships faithfully just to work with Peggy every time. Professional, fast and reliable.Services: Transmission, General repairs & maintenance, Auto engine diagnostic, Auto detailing, Brakes, Oil changeServices: Transmission, General repairs & maintenance, Auto engine diagnostic, Auto detailing, Brakes, Oil change

  Legacy Private Care
2 years ago
I purchased a used Pre-Owned Certified Porsche from Stuart Maserati. OR SO THEY PROCLAIMED. After 2.5 months of ownership and 2000 miles the clutch went out. I was then informed by Clark, the Sales manager again it was preowned and call the dealer. I did, drove it down to WPB, they looked at the car determined the clutch was bad along with leaky rear axle boots. A $10,000.00 repair bill. AND, BTW, the Porsche dealership informed me, THIS IS NOT A CPO Porsche. Back to Clark and he told me to call the dealership where the car was certified. I did (this car was CPO d 3000 miles ago) and after several calls to the dealership, they informed me it was not a CPO. Back to Clark, I drove the car back to Stuart Maserati they looked at the car and agreed with The Porsche dealership in WPB on the repairs needed. Clark did agree to take $1000.00 of their repair bill but it would still end up costing me close to $7000.00. BUYER BEWARE .Either the dealership out right lied to me, or They don t know what they are doing,Either way they totally messed me up, and were totally at fault.Now I own a used Porsche with no warranty. NOT A POSSITION I LIKE MUCH AT ALL.SHAME ON YOU STUART MASERATI!!!!!!MHBusiness owner in Stuart Fl.Service: Auto glass repair

  Bob Salters
a year ago
Friendly and knowledgeable staff. Watching the technicians working on other cars as well as mine was comforting as the managed the process with care.Service: General repairs & maintenanceService: General repairs & maintenance

  djourrutia
2 years ago
I was so late with my appointment but Peggy was extremely patient waiting for me with a big smile . Thank you for your patient and professionalism.

  Debra Alala
a year ago
All staff very knowledgeable and professional. The purchasing and service experiences were great. It is a pleasure to walk into this dealership and actually receive true customer service.Services: Tires, Vehicle Inspection, Auto detailing, Brakes, Oil changeServices: Tires, Vehicle Inspection, Auto detailing, Brakes, Oil change

  Susan Wornick
a year ago
Technicians replaced all of the interior sticky buttons on our 2016 GranTurismo - caused by composition breakdown when exposed to heat (a well known issue Maserati corrected after 2019). The team could not have been more expert or expedient in the repair!Service: Auto detailingService: Auto detailing

  David Deen
2 years ago
Absolutely first class experience. Timely and reasonably priced too. Peggy in service is the best I ve ever dealt with.Services: Tires, Wheel alignment, Oil changeServices: Tires, Wheel alignment, Oil change

  Aramis Birkhimer
a year ago
They were a little expensive but otherwise lovely. We had some good conversations and they let me hear that beautiful v6 cold start.Service: Oil changeService: Oil change

  Michael Izzolo
3 years ago
Portia and the entire team at Alfa are so kind and professional. They go out of their way and make me happy. A+ service all the way around!Service: ElectricalService: Electrical

  Tracy Stapleton
a year ago
10 stars!!!! Ask for Peggy if you need any service done on your car, she goes above and beyond to make sure you are satisfied!Services: General repairs & maintenance, Wheel alignmentServices: General repairs & maintenance, Wheel alignment

  Karen kiefer
2 years ago
Very positive experience....dealership had a new loaner car waiting for me, they called when my car was ready and returned my car to me cleaner than when I had driven into the service center.Service: Oil changeService: Oil change

  luis sosa
3 years ago
Peggy was great! Very professional, courteous, and always kept me up to date.Service: TiresService: Tires

  Amy Mossel
a year ago
Great service, love the customer center overlooking the service garage so you can see the work being done.

  peter vallone
2 years ago
Peggy is superb,,,,she is on top of every detail and totally customer focused....she gets a 12 0n a 10 pt. scaleService: General repairs & maintenanceService: General repairs & maintenance

  Liz Pinner
2 years ago
Very accommodating.My experience with Service Dept was wonderful.Always make us feel like family

  Mark Seeberg
3 years ago
So helpful and friendly! Peggy was right there to help! Stylin' dealership too!Service: Electrical repairService: Electrical repair

  Jose G. Hernandez
a year ago
Very efficient Service Department. We are very pleased with our representative and results.Services: Tire rotations, Oil changeServices: Tire rotations, Oil change

  vince scotto
2 years ago
Peggy was very helpful over the phone and during service visitService: Auto engine diagnosticService: Auto engine diagnostic

  Steffanie L
2 years ago
Excellent service! Very friendly and everything performed as planned.