Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Russ Cluett
3 weeks ago
I would give zero stars if that was an option. I had two things done today, they told me it would take 90 minutes. It took 4 hours and neither of the things I specifically asked for were done correctly.Oil change first on my Jeep TJ, I specifically asked for non synthetic oil (the 4.0 litre engines are built like tractor engines and will develop oil leaks if synthetic is used, look it up). They used synthetic oil.I bought two new Goodyear tires from them, and asked that the new tires go on the front (that's important because we tow the Jeep behind our motorhome). They put the new tires on the back.They got 0 for 2 requests right and it took them 3 hours and 48 minutes to do it wrong. When I asked that they switch the tires to be as requested, I was told they didn't have time today, I would have to come back.

  Andrea Laufenberg
2 months ago
After getting my tires a few months ago, I thought I d give it a try with the battery , and I was not disappointed. I got a great deal on a 4 year warranty , and the job was completed in very efficient time. They also reset the warning icon without me asking them .

  Mathew Fernandez (Matt)
4 months ago
Came in to replace one bulb from headlight. My repair was cancelled but never got a message notifying about the cancellation. I came to check on my car after almost 2 hours and that s when they checked on my car and told me it was cancelled. There s no cancellation paperwork. I would ve been still waiting for the repair if I didn t go and check.

  Morgan Deveney
2 months ago
I had a 45 minute wait for an oil change and way cheaper than any where else ! Thank you !

  Michael Layden
a year ago
Ordered tires and had them delivered to the store. Showed up for my appointment and was told the system was down try calling back. Called all day long they never answered in the auto dept. The changing room lady and I became pretty close over the phone though. Went in the next day and was told they did not have timer. I then tried to return my tires that I never even saw. That process took over 40 minutes with a lot of yelling, finally a coach showed up. Never again WalMart.Service: Auto tire replacement

  Tom Bigley
a year ago
I used to get my oil changed at the Commercial Way auto center, but my last two experiences were awful, to the point that I drive an additional 10 miles to the Hudson auto service center now. The Commercial Way center has not had cars in the oil change bays x my last 2 visits. When I pulled up, no one came out to initiate a service order. On going inside, the service manager told me it would be hours until they could get to my car last visit, and this visit both the service center cashier and the manager dealt with general merchandise customers, and ignored me for over 15 minutes. I left and went to the Hudson location, and was greeted immediately upon entering the auto service center, and my oil change was completed within 20 minutes of arrival. I will avoid Commercial Way in the future, and go directly to Hudson for service.Services: Auto maintenance, Oil change

  James Conaty
8 months ago
Nash is the man! Got new tires on the SUV in about an HR which was 15 mins faster than I needed it done with a tight schedule before going to work in Tampa. . Ty Nash

  Kara Pirolo
10 months ago
This place is super busy and understaffed for the workload but despite that, staff/management is Very helpful, understanding and Friendly!! I had to come back 3 times just to avoid waiting 2 hours for oil change, but once they got me in, it was Quick!

  k champ
a year ago
What services did they perform? NONE. Waited for an hour only to be told it would be another hour . Took my car to Take 5 across the way. .paid $30 more BUT was done in 10 minutes!!!Walmart will no longer do my oil changes...Service: Oil change

  Fred Green
9 months ago
Special thanks to Chris, the auto care team leader and Santa Chris, Aalya What a awesome team and awesome service professionals did exactly what they said and it was ready when they said it would be I am very pleasantly. Surprised and thank you to each and every one. Thanks to all in the automotive department

  Kara Pirolo
10 months ago
This place is super busy and understaffed for the workload but despite that, staff/management is Very helpful, understanding and Friendly!! I had to come back 3 times just to avoid waiting 2 hours for oil change, but once they got me in, it was Quick!

  Dennis Horan
a year ago
Beware of the Warranty hustle, I purchased a Battery for my 2014 Nissan it had supposedly a 5 year warranty, 3 year replacement and 2 years following pro rated. What you are not told is that the battery must comply with their "dead battery" criteria which takes approximately 2 to 3 hours to test the battery. This is just saying your a liar and we dont believe that the battery is dead. They are hoping you run out of patience which I did because I could not waste the time any longer, so dont expect to purchase a battery that has a warranty from Walmart, it does not exist.Service: Battery

  Jerrica Cassidy
2 years ago
I bought tires on Walmart.com and was informed they were ready for pickup at 6:15. I went directly and picked them up 10 minutes later and asked if I could have them put on because my front tire was in REALLY bad shape. They only had one car in the bay. He was LITERALLY doing NOTHING but just standing there flipping his scanner prior to me walking in. He said he just couldn't do it, they started closing at 6:00. Though Google shows them being open until 7 and I just needed my tire installed. No diagnostics or other problems. He brought my 2 tire out and set them on the counter and just sat there as I tried to open the door and carry my two tires out. There was an AWESOME mechanic that seen my struggles, sincerely apologized for not helping sooner and asked if he could assist me. Well, I left there and my tire blew on my 3 mile ride home. I would just like to sincerely thank the charming counter guy that made this possible.

  Maximo Marinez
8 months ago
This auto center steals from customers as well as delete your warranty and prior work history so they don't have to honor any type of work with knowledge smh bad business and if it was possible to put no stars or half a star but unfortunately a star will do

  Hudson Starke
5 years ago
I can't make any complaints towards their Tire department. Generally speaking I do most of our maintenance on vehicles at home. But when it comes down to tire changes in rotations it's easier just to take it in somewhere.I opted for Walmart just because of convenience and cost. They were about half the price on installing TMP S sensors as well as they have warranties if ordering tires from their website. Prices for tires were also much cheaper than some of the competitors in the area.Once our tires came in and we went in unfortunately it is 1st come 1st serve there are no appointments but they managed to install the TMP S sensors and tires within about an hour and a 1/2.Unfortunately the sensor's we brought in work compatible with the vehicle so they were unable to program them.Simply contact the retailer that sent us the sensor's and they were able to issue a refund as well as send us the proper sensors that would work about a week later I went into the department to inform him of received the sensor's they were quick to help.The new sensors were installed and easily programmed they also help for some other general quick concerns I had. Unfortunately I didn't get the technicians name but they didn't charge me additionally for having to do a reinstall and programming.Think a lot of the reviews on here just people are angry as I sat there for another hour and a 1/2 to day I watched probably a 1/2 a dozen plus other vehicles come in at 7:00 a.m. on a Saturday. These guys are pumping cars out left and right all day long in only have 8 reviews. I think that stands to say that a majority of the customers of satisfied with the services and don't find any problems but there are the select handful that do have an issue and are using Google to vent the negative reviews. I say if you want to save some money for a quick oil change your tire rotations or repairs you can bring it to these guys. Unfortunately they don't do anything beyond that, So don't expect oil gaskets to be replaced or any other general maintenance parts that might be beyond a standard oil change.

  John B
4 years ago
I get it if your understaffed or just swamped. But this was just ridiculous. When I came in (2pm on Monday) and asked the manager how long my oil change would take, he said "not long". 1 hour later, I check in and they say it's still waiting. Another hour later, no updates, no calls, no pages, I look and my car was moved. So I assume it's been finished. Cashier makes eye contact with me, knowing I've now been waiting 2 hours for a routine oil change, and says nothing. So I sit in the waiting area... a total of 3 hours goes by and my car is still sitting. Finally I get a call from the desk approx 10 feet away. I walk out of the waiting area and the cashier says he didn't see me waiting (for an hour...ten feet away). My car had sat for at least an hour before they even called me, let alone notice I was still waiting. This was my first, and absolute last time I use this place. The walmart I used to go to in New Port Richey would have you in and out in 40mins maximum. Don't waste your day waiting for this when a mechanic shop can do it in 20 minutes.

  Jayme Streater
3 years ago
Whoever said their tires were cheaper just blantanly lied, it cost me over $200 for 2 tires!!! I got them in March now one of them is bald, and they won't honor my warranty. No one wants to take blame and pretended like I didn't exist. The used tire I got a week later when I had a nail in a different tire has lasted longer!!!!

  Scout Savage
2 years ago
Very friendly service. Didn't waste time, didn't try to scam me. Bought 4 tires, had them on and ready to go within 20 minutes on a Saturday morning.

  Heathers Hauntings
2 months ago
The one on commercial way in spring hill is the best!

  Glenn Urlacher
5 years ago
Chose walmart lube center for 3 oil changes because it is convenient to shop while it is being done. First time filter wasn't put on correctly and luckily I check my oil and noticed a puddle under the vehicle. Had to tighten filter and add oil myself. I did not take it back for them to fix. Second time I asked them to be sure to call me on my phone when it was done. Waited Waited nothin went back to check. It was finished and setting outside. 3rd and last time I will ever take a vehicle to Walmart Quicklube on commercial way in Spring Hill FL I saw they only had one car to do. I had 1 hour and 15 min lunch break. I asked if they could have it done in an hour. Yes, sure no problem. This time they gave me a code I could scan at any price check kiosk to see if it was done. Checked a couple times. It said "bay" Did some shopping. Came back after an hour and the hood was open and still in the shop. I asked why they didn't call and what the problem was. They didn't have the correct filter and needed my permission to purchase a filter from inside the walmart store and have an extra charge. I said yes I am going to be late for work. I contacted the manager and asked for a discount on the filter since I had to wait so LONG!! He said "No, I tried to page you and you never answered our page." He would not discount the filter. I was late and ended up getting an oil change for $48 on a small engine that was supposed to be $35 since I had chosen a synthetic. Not my fault they didn't have the filter and wasn't happy with the leaving it set in the shop instead of finish. Also wasn't happy they charged extra $12 for the filter and not even discount it. NEVER change your oil at Spring Hill Walmart Quicklube on Commercial way. Bad management and not worth your time. I should have learned before giving them 3 chances :(

  De'Asia Dae Smith
11 months ago
The guy that filled my tires was very nice and personable I was asked to give a review days after my visit, so unfortunately I don't remember his name to give him due credit 5 star for him!!

  Duane Shewmaker
6 years ago
Buyer beware! Had the oil changed on our 2013 Escape and they didn't replace the Lower Deflector Screws. I understand that mistakes happen however, the manager didn't seem concerned when I brought it to his attention. It's in my opinion this is a representation of their attitude toward their customers and work ethic. I'll be taking my repair and shopping business elsewhere. UPDATE it appears that during the oil change the Lower Deflector was pulled off stripping the trim bolts.

  Keenan Kamees
9 months ago
Needed 2 tires! Took 3 hours because they said the guy has low blood sugar! Hire people to work !

  jessica zolobkowski
4 years ago
The hours on your website says u close at 7pm on Saturday I went in there at 550 after waiting in line 5 mins I tell her I had a nail in my tire she tells me they close in 6 minutes so she left me there till 6 to tell me there not taking anyone else. Well thanks I had to drive on a flat tire. I hate ur store. All the other walmarts auto center close at 7...

  Betty Omo
2 years ago
Called to get a price on a battery, first two calls I made, no one answered the phone. The third call, gal said she would check the price then I was disconnected!

  Rosa Sosa
8 months ago
Really bad customer service spend 2 days to get some tires installed.

  Esperanza Castillo
10 months ago
Wouldn't take my car to any other place. This crew is friendly and efficient!

  Tracy Echols
a year ago
Needed a battery and my tires rotated. They originally said it would be about 2 hours but it was ready in no time.

  Joshua Williams
a week ago
Great job

  Jessica Paul
2 years ago
Thank you to Mike at the tire center for changing my tire! He was so helpful and kind! I will definitely bring my car back when it needs service