Suncoast Equipment Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  charite boys
4 days ago
The first time I had my lawnmower work done with them everything was perfect no problems what s so ever. Went to them last week to get work done, the gentleman call me a week a go gave me the estimate of how much it was going to cost me out the door once the service is done, 3 days later got a call the job is done, however I got charge a $100 extra when I asked them why is the price jump he stated they had to add an hour extra for labor from $305 it went up to $405. I was not happy about it because that wasn t the agreement we had but if I want my lawnmower I have no choice to pay it, I gave him my information over the phone for the payment, I look on my bank statement and the receipt and the price was change again to $421. When I called and ask why, I was told they charge 10% when you pay over the phone. I m learning all of these price changing in last minute. I dont think that s the proper way to charge customer without any notice.

  Mark Petraglia
2 months ago
Customer service was very professional. Turnaround time was quick. Called other places and they were far slower. They rescued my tractor and repaired almost new, it is a 10 year old machine. Price very reasonable they did a ton of work on the tractor. Will go back for maintenance. Don t go anywhere, they are a small shop, are efficient and fair. 5 stars

  KB Hill
7 months ago
This place is depressing. Walked in the door and I see 2 men behind a counter looking down at the computer screen, they don't greet or say a word, I had to say hello while they stare into the computer screen like im an annoyance. I ask if they repair commercial edgers and one of them rudely tells me no. I drive by here daily and the sign said welcome to county line mower customers but they aren't much like a dealer for lawn care owners at all. Sad that I have to drive over 40 min to find a dealer that is full service for lawn care services. They even have a huge yellow sign next to the door that says "small engine repair" but it is selective I guess.

  donald bloom
9 months ago
The one star was a mistake. I thought I left 3. I never leave 5. I was just trying to discuss my problem . You become defensive . That's why you lost a star. I decided to just hang up.. your mechanic is a good mechanic. This review is not because of him. Thank you.

  allen draughon
8 months ago
I buy parts here. The last time i was there the man running it said the employee just didn't come in one day, so he (his boss ?) Was behind the counter and it was total confusion..i needed a gase line for my weed eater..he had the young mechanic look in the shope fore on which he found..i tried to pay, but the guy just said don't worry about it...i always god great service..even from the old guy..i will be back.. now, I'm looking for a riding mower.

  Adrienne Harrison
9 months ago
Very RACIST ESTABLISHMENT!! My husband went to look at a lawnmower and was basically ran off. He was called homeless, a tough guy and to take his mothers car back who by the way died and the car was mine! We are hard working Florida residents who just needed a mower. He was even told he couldn t afford it! This place should be out of business for how they treat people

  maritza abanto
10 months ago
Im 64 years old my push mower wouldn't start I took it here and had it back the next day they also gave it a tune up and it's better than ever the price was great for my budget I'm never going anywhere else

  Michael Bradley
a year ago
I bought a Bad boy from Dave about 4 months ago and am very happy. Dave was so patient answering all my questions for months before I bought. Yes I paid maybe just a little more but I think that will pay off in the long run knowing they know me and I know them and I can trust them.

  Deonne Fry
3 years ago
Reliable and dependable. David has serviced our lawn equipment for years and has always been fair and honest. Work gets done quickly and at a very reasonable price. He fixes the problems and and doesn't tack on extras to pad the bill. When our last mower's repairs exceeded its value, David steered us to a machine right for us as a replacement. That was 10 years ago. Over the years, he has done maintenance that can't be done in the backyard. We just got our mower back after less than 24 hours. David did some repairs and maintenance and gave our mower a clean bill of health. The machine runs like it did years ago, once again!

  Scott V
a year ago
They worked on a 4 year old Husqvarna push mower that needed the drive belt replaced and see why one wheel did not turn. They told me to bring it by in a few days and they would be able to work on it right away because my yard needed mowing badly. When I dropped it off in early AM (opening time) the guy laughed when I said I was told they would work on it right away. He said it would be a couple days before they could even look at it. Anyway, a week later I get my mower back and go to mow my lawn . This is a self propelled unit but is only supposed to go forward when you pull in the handles. However, as soon as the mower started it surged forward very fast and you had to pull back on the mower with a lot of strength to hold it back. There was NO WAY you could mow a lawn like this because you would not be able to reverse or pull the mower back from under trees or around plants. It WAS NOT DONE RIGHT!! Also, the reason I took it to them was because one front wheel did not turn when engaged. The same wheel still was not spinning so it's obvious they never tested the mower when they were done. They replaced the belt and that's it and charged over $100+ for labor and the mower was still broken. When I called them back they said I needed to adjust the tension on the handle and they noticed the wheel gear was rusted but did nothing about it. Why should I have to adjust the tension--- they should have done that when they tested their work out. I paid THEM to fix my mower. Anyway they told me to bring it back and they would look at it again but FORGET that. If I would have taken it back to them who knows how long I would have waited to get it back--- remember they have already been paid. Bottom line, I went on YOUTUBE to see how to replace the wheel and adjust everything and now it works great. I did the job myself.

  Cesar abanto
10 months ago
Best place to get your mower fixed. I have been to every mower repair shop in spring Hill and this is the only place that has great customer service and great prices.

  Joe Lavore
2 years ago
I started going to Suncoast Equipment Repair last year. I've been in business for 27 years. Dave is always friendly, knowledgeable and fair. He fixes my Bad Boy mower (which he also sells there) and my Toro right the first time and usually the same day. He gets me in and out and back to work as quickly as possible. I find his pricing to be more than fair also. I have complete confidence every time I bring my machines to him that they will be fixed right the first time, every time. I highly recommend you bring your equipment there next time you need something fixed and see for yourself. JL

  Daniel Shafer
3 years ago
I couldn't be happier! My spindles needed repair and I was quoted half the price the dealer quoted me just for parts. Turn around time was a little longer but I understand other people were there 1st. I still haven't heard from the dealer on my parts at the 1st place but I'm back up and running now! Thank you again Suncoast you have my business for life and will always recommend you!!

  David small
3 years ago
I am brand new to the Spring Hill area. Trying to establish businesses that I can trust. I am also and it recent amputee. Which makes life even more difficult. Challenging but there are things I am not able to do. I called Dave from Suncoast equipment and repair told him about my riding mower. Apprehensive because you don t know who you are dealing with all you can do is rely on other people I gave them glowing reviews Dave was very kind in my situation. They picked up my mower. Serviced it. I had a small issue with it so it had to go back. Probably but he shouldn t say this but he serviced it without a fee including picking it up a second time. I am so thrilled that I found somebody I can trust. These guys are the greatest from the gentleman who picked up the mower and dropped it off to Dave and his staff. I cannot say enough good about them. While I was looking at other mowers I was talking to a gentleman who told me to call Dave at Sun Belt. The way he ranted and rave I thought he may have been his brother LOL. No I don t want you to think I am his brother. But he was everything the gentleman I was talking to was spot on. I recommend this business to anyone who has the means of using them. Thank you again guys you have no idea I appreciate everything you do for me and have done. Gold star A+ hundred percent.

  Jennifer Haney
a year ago
Courteous and helpful. They also have a service that comes and picks up the things you need worked on and will drop them back off too you for a fee.EDITED 7/7/22:Had my lawn mower fixed here, and got to call this morning telling me that they would be dropping my mower off by noon time. Well, it's now nearly 4:00 p.m. and no sign of my lawn mower. And no call from the business to explain the extreme delay.Very frustrating situation.May be my last time dealing with Suncoast Equipment.

  storme Day
4 years ago
This place is amazing!! I tried to start my generator however it wouldn't I called up to see if I could get an opening with them and was able to drop it off the next morning, however due to huge workload they might not get to it for a week. Upon dropping the generator off the next morning they asked what was going on and listened asked a few questions and stated it sounded like an easy fix they might be able to look at it that day but they couldn't promise anything that it would probably be a week. I got a call 2 hours later stating they fixed it and I could come pick it up. I am so thankful that they were able to fix it and did so for a reasonable price!! I asked a few questions about their other products and they were very respectful, affordable and knowledgeable. I would recommend them!!!

  John H
3 years ago
I bought my first commercial mower from Dave over 12 years ago. Have bought several more from him since. Warranty service by your dealer is the one of the most important choice in picking equipment your equipment and I can always count on Dave.

  nushinebob
4 years ago
The guys there are great! Stopped in at lunch time with a disassembled carburetor and a few questions. One of the guys threw it together for me. At no charge. They had the gasket kit I needed on hand. Knowledgeable guys. I recommend

  steve culp
a year ago
Have purchased a tractor from Dave previously. Also recently serviced my Ariens. Repair was on time, and less expensive than what was quoted. Will continue using for future service. 5 stars

  Melissa Cummings
2 years ago
Found this place for my husband who needed repair on his zero turn mower. I spoke with Dave who was very personable. My husband dropped it off to get fixed and when he got it back it was like a brand new mower! Highly recommend for any service/repair.

  Matthew Scott Eads
6 years ago
I have used this shop twice now, with no problems.The shop may not be overly clean or jovial, (it's a mower shop) but they were professional with their work. I felt I was charged a fair amount for the work that was done, without getting dinged with a bunch of little add-on charges as is customary at many of the other mechanical work shops in the area. On both occasions they had my repairs completed in 2-3 days, I have waited 2-3 weeks at a couple of other shops in the Spring Hill and Land O Lakes area.

  Brett Levy
3 years ago
I m a retired aircraft mechanic with a good background in troubleshooting jet engines, but with limited experience on lawn equipment.I recently had multiple system problems with my lawn tractor that were difficult for me to troubleshoot because I m functionally blind. I made several trips to Suncoast Equipment for parts and advice. Dave and Joe were very helpful with freely sharing their knowledge with me, eventually helping me get my tractor running. What really impressed me the most was Dave s cordial manner and his patience. Also, Dave never tried to sell me unnecessary parts along the way, as was my experience with other shops. I highly recommend Suncoast Equipment Repair! Thank You Dave and Joe.

  Shirley Goddard
7 years ago
I was worried when I read the reviews, but decided to go ahead after I expressed my concern to them. I was told they knew about the poor review and had taken steps to fix the issue. I will give them 5 stars for both customer service and riding lawn mower repair. I had zero issues and the mower works fine. I will be repeat customer.

  Joseph Morning
3 years ago
Suncoast gets 2 thumbs up. Always had positive results at the best prices I've seen. gets you back cutting as fast as you drop it off seems like. Dave is an honest straight to the point stand up guy. Thanks again for everything. Hope to not see you soon but when it's time I'll see ya then.

  Michelle Humbles
4 years ago
I am writing this review for my dad, as he wanted to be sure a review was added! He had an issue with his riding mower and after calling several places and being told it would be weeks before it could even be looked at, he found Suncoast Equipment Repair. David talked with him and said to bring it right in and he would check it out. They did say they would need about 3 days to get to it checked out. Surprisingly enough David called the next day saying it was running and ready to be picked up. Customer service is so rare these days and finding a company that not only talks to customers, but, goes over and beyond deserves to be recognized! He will definitely be going back and suggests everyone else do too!

  Keith Beaudry
3 years ago
Stopped in last Thursday to see when my mower can be worked on. After talking he said it was most likely the carburetor and that I could bring it in Monday. Asked when it might be done and stated just a hour or two on Monday. Went there first thing Monday and they were closed. I understand it was a holiday so went back Tuesday morning first thing. Stated I could leave it and it might not be ready for 2 to 3 weeks.

  Troy Arledge
5 years ago
Reviews don't lie. Really wish I would have checked them first. Bring a mower in for a problem. Get quoted a higher-than-expected price but own up to the repairs needed and pay the premium to have the mower perfect. Problem reoccurs after a week and owner will not own up to problem and is trying to charge for parts and labor and have us deliver a part. Not to mention the price increasing after the fact due to having more time than quoted for. Shockingly similar to a lot of the reviews and experiences that other people have had.. unfortunately not just a coincidence. Bad Business, avoid at all cost.

  Shelley Garton
2 years ago
Beware, they fixed 1 of our mowers and told my husband motor didn't sound good if it goes he cam get us a motor for $1200, that mower was ok for then. We brought our other mower in when the belt went. Took us right in fixed the belt. Got it back after 20 minutes of use the belt broke again. Paid for another belt, then got it back after 2 tiny swipes it broke again. Said mower was junk, blaghh blah. Had us bring it back they would bring replace the belt. 3rd time..mind you. Replaced belt and 2 pulleys. Guess what happened again after 20 minutes. No way would I bring it back to them. Took it somewhere else replaced belt, 3 pulleys and another thing. Worked for 2 weeks mind you 2 years no issues brand new. Get it back to find out someone loosened 2 bolts in my hydraulics which is the noise it started making after the first time we brought it to them. Finally running perfect having someone else fix it. Now my husband's mower, starts leaking seamed like the motor froze up really!!! Well some Quince it dence..lol a bolt was u loosened in my husband's oil pan I believe. Funny we thought it was the motor which they happened to mention.. beware, awful repair 4x can't fix a belt. P.s. they were using the wrong belt needed to be a Toro belt not a fly by night. 2 mowers both with bolts that came loose.. lol I think not. Just giving our experience. Not a good one at all.

  Denis Beaudoin
4 years ago
Joe, Dave and crew are awesome! I stumbled on their shop while trying to find someone to fix my Generac power washer. They are knowledgable and professional. I will go there for all of my lawn equipment needs. They are honest and fair and a pleasure with whom to do business!

  Eric Johnson
3 years ago
I've been going to them for years and as always, it was an awesome experience with them. They got my lawn mower fixed and tuned up so quickly, and at a great price too. Thank you so much!