O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shawn Nunnemaker
5 months ago
The manager/staff were all knowledgeable, kind and inviting. I had my brake rotors resurfaced by the manager and she did a fantastic job on them, car stops smoothly just like new! After the rotors were finished they all recommended I switch to ceramic pads over the style of pads auto zone sold me and they made a big difference in stopping power. They also helped me with a keyfob problem on my tahoe. If you are looking for a local auto store with knowledgeable and hard working employees I highly recommend orileys off county line road in spring hill.

  Mike Fricano
a month ago
Had a problem with a Wix oil filter.Thought I d handle it at the corporate level.Well I was wrong.The corporate answer was we will get back to you in 2 or 3 business days .So I called the store and asked for store manager.Georgia (store manager)took my call.Set up a appointment for a service center to correct the problem and in no time I was up and running again.NO COST TO ME.I can honestly say at 70 years old and have used 5 different Orilleys s and 2 other parts centers in the Spring Hill area.This location is the best.All the rest are like take a chance(I can tell you situations in the past)and if you have a problem your on your own.Drive a couple extra miles and know this location cares about your purchase!

  Serena addino
7 months ago
Honestly the worst experience in any auto store I ve walked into. I don t know if it s because I m a woman but immediately was laughed at over a question about a new fluid on the shelf. I was treated like I was stupid over a question, then had the guy at the counter try to sell me something for 22 dollars when I normally get a 10$ bottle of fluid that was recommended by a trustworthy mechanic of over 40 years. I was mansplained to about my Honda vehicle as if I knew nothing. Then to top it off the other two men there were talking badly about another customer being too broke to afford a part and laughed. Just terrible service I received today, and thank god I don t like close enough to this store that I would have to go regularly.

  Karen Mead
a month ago
They took such good care of me. Installed my battery for me. SO HELPFUL!

  Joseph Whittington
8 months ago
Do not buy brake pads from O'Reilly's!! They will not replace them with limited lifetime warranty. But every other auto parts store will. So when I bought my $120 brake pads last year I paid the extra amount because I knew I would be getting new ones when they were out. As I went to replace them with my warranty, I was informed that O'Reilly's does not replace brake pads if Warren. AutoZone advanced Napa they all do so. I assumed it was a good assumption that they would replace them just like everyone else. So I went across the street to AutoZone and double checked with the manager. So the extra duty $90 brake pads that I bought at AutoZone will be replaced for free when they wear out!

  Martin james
a month ago
They guys here were very helpful and respectful. They helped me and loaded up all the things I bought

  alan toth
a week ago
Lady who took care of me was great I had a great smile

  Beau Kennedy
9 months ago
Joe was the most patient, knowledgeable, and friendly employee I ve ever dealt with at an auto store. I ll strictly go to THIS O Reillys going forward because of Joe!

  Charles Saunders
2 months ago
very helpful crew at county line store in fl

  Josh Martin
a year ago
It's amazing that they fit so many people in one store that know nothing about automotive.

  Mike K
3 months ago
They have a great crew working here