Family Car Wash & Auto Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cynthia Kroha
a week ago
I am really disappointed the last 3 times I had my car washed there. I inspect my car each time and find stuff they missed. The last time I was there they were short of help they had my car for 45 minutes. My biggest complaint is the windows. It's like they're using dirty rags to wash the windows. I can see that they pull out new rags each time. Also I've asked them to please redo them. it didn't make a difference. I have never had this problem before. Wish I could post a photo. Dirty windows can be dangerous when you have to drive into the sun.

  DIANE KLINGER
3 months ago
I would not recommend them at all. I splurged and got the car wash and interior window and vacuuming. They put a hole in my 2021 Toyota Sienna car mats between the second seats. The owner refused to admit this claiming it had to be something we spilled there. It was not that way when it came in. Nothing had been spilled. No compensation whatsoever. It is going to cost me $150-200 to replace mat.

  Bethany Rose
3 years ago
I was visiting a friend and she told me we were going to head over to the car wash, I was shocked when we pulled up. I have never seen a place you get out and they take your car through the process. I normally don't enjoy taking my car through the normal car wash because I am a little claustrophobic, so this was a new & positive experience. The employees had great customer service skills and explained the different packages they offer. When we went inside to wait, I was very impressed with how clean the waiting area was and appreciated the comfy chairs. I noticed a display area where people can add their cards, which I thought was a great idea to help promote other businesses'. I signed up for the package where they clean the inside, but had no idea they would do such a though job. When you watch them cleaning the cars you can see the teamwork skills and I respect that they accomplish the job very smoothly from start to finish. I didn't observe people yelling at each other or stepping on each others toes which with the line of cars I saw that day I can only imagine how many cars they service in a day. Well done to the whole staff and I am glad I got to spoil my car with such treatment!Service: Auto interior vacuuming

  Mike Fay
5 days ago
Good wash job. I pay $15.00 for the same job in Mo. Here it cost me $32.00. They don't use Vaseline here to stick it to you.

  scott brush
2 weeks ago
Do not go there if you pay extra. They will not do it all. You will have to take it somewhere else later that day. Or the next day to actually get it proper car wash done

  Janet Szabo
3 weeks ago
I ve been going here for years. Last time on Feb 22nd they sprayed some sort of chemical on my tires. They oversprayed so bad they stained my bumpers on my wrangler. As soon as I got home, I live 1/2 mile away, I saw it. I went to AutoZone and bought something the manager gave me and he applied it to my bumpers. It worked for about 5 days and the spots came back. I ordered something from Amazon and the same thing happened with the spots returning. I go back to the car wash to ask him what they used so mabe I can finally fix it. Manager told me he would pull the tapes to find out what happened and email me. I sent him my receipt from the car wash and AutoZone so he could see it was within 15 minutes of leaving the car wash that I was trying to correct their mistake. He stated he would email me. I never received a email. I sent him a reminder that he was going to look into this but to date not a word. It s pathetic that a business that I go to regularly would not even tell me what he sprayed. He stated it s never sprayed on the car but on to a rag first. I sat across the street and witnessed the spraying on the tires. Lost a customer!

  Lynda Duda
4 months ago
Inexpensive, good car washing. The kids that work there are very polite. The one who worked on my car actually opened the gas cap and cleaned inside. He went above and beyond. Don't forget to tip them though. They deserve it and do a great job

  Jason Calderon
3 weeks ago
A little disappointed and underwhelmed. This is three third time I've used this place. I've had to mention each time about dirt in trim and on carpet after they were done. I paid the the top charge and still had issues. I truly dislike leaving negative comments but I'm hoping for improvement.

  Jeff Kimball
2 months ago
With a car wash popping up on every corner these days, its nice to have a top notch, FULL SERVICE wash. My vehicles always look as good as new when done. They go the extra mile to be sure its done right. They also have a variety of other services (detailing, wi for tinting ). Worth tge trip if you love your ride!

  Larry Strickland
5 months ago
They do a fair job on the car, but I always find something that they missed. They're also very slow. Car in front of mine has been sitting 10 minutes without a person working on it, which in turn delays mine from being ready. I think I'll just go to another car wash moving forward. It's the same every time I come here.Services: Full body wash, TiresServices: Full body wash, Tires

  Kristen Hicks
a year ago
Been coming here for years!! The prices are great, considering the amount of work these folks do!! Please be sure to leave a cash tip in the box, or you can tip from your credit card payment. When you consider that you aren't detailing your own vehicle, in this Florida heat, not to mention the time you are saving...tipping is a no-brainer. They are always very thorough, and if by chance you see something you'd like improved upon, just let them know during your walk through afterwards. Be sure to check out their Wash Menu, as some services and vehicles carry a small additional fee. Great folks, great prices, and an excellent job, as always!!

  David Watson
2 months ago
The best car wash I've ever visited. After going through the wash, 3 people vacuumed inside and cleaned the mirrors. There was then a supervisor who inspected the job.

  John Gedeon
a year ago
Went to friendly's today. Tell them I was more concerned with the interior detail paid $38.32 car still covered in dog hair. They didn't clean between the seats and I could have done a better job myself and half the time.

  April Conn
4 months ago
Get the deluxe for $50 and they will clean your ride up really well, both inside and out! It's first come first serve, but they're open every day of the week, so you can do it when you have time. This place rocks!

  carlos arce
3 months ago
I went to family car wash for the first time. Not only did they bend my antenna... I paid for the ultimate they didn't even clean the inside windows! Will never return.

  M P
5 months ago
They don t treat their employees very well. They also make them clock out when there is no business, on site on call until cars come through again. Which violates the US Fair Labor Stands Act. They hire people desperate for jobs or naive enough to not know any better. They are bound to get sued one of these days.Response to Owner- I feel it is fair for those who want to use your services to know how employees get treated? Are you trying to say you don t tell employees to clock out until it gets busy and cars come through again- Sometimes for several hours?Service: Full body wash

  Paul Cayo
4 months ago
Just had my pickup washed here. They did a great job at a reasonable price. Also was fast for all they did. I will go back there for my next wash.

  Charlie Williams
4 months ago
this place sucks. manager is a rude and inconsiderate baboon. told me I had to wait 4 hrs to get my truck handwashed. Said I had to have a appointment he said it's been that way for 5 yrs. I've been going there for 5 years never had a appointment. Will never go back and recommend that other people stay away from this business.

  Linda O
2 years ago
Second time here. First time the attitude from the female worker that hands you the ticket was unfriendly and miserable. I said I wouldn t go back. Mediocre job on car. I was driving in the area today and needed to get the car washed and this car wash just so happened to be on the way. The female cashier was unfriendly and even more rude to the gentleman talking on his cellphone near her, where she asked him to move. I m sensing a New York or North/East vibe. That would explain the nasty obnoxious attitude. Again the car still wasn t cleaned properly. I ll be be going somewhere else.Services: Full body wash, Tires, Vacuuming

  Dick Neely
7 months ago
Today was my first and last time of using Family Car Wash & Auto Center. I paid $31 to get my car cleaned , and this is the poorest job I ve seen. So sad. Didn t even clean the windshield. No armor all on interior. Poor poor workmanship. Shame on you. If I lived closer, I would have come back for you to fix it.Services: Full body wash, Tires, Polishing, Vacuuming, Auto interior vacuumingServices: Full body wash, Tires, Polishing, Vacuuming, Auto interior vacuuming

  Meg
7 months ago
Fantastic place that takes care of all your vehicle needs!! Staff is very professional and friendly. Only place I will go to get my truck taken care of!

  Jojo
8 months ago
Great job detailing my Mini! Very happy with results. It was pretty trashed from traveling.

  Mohamed Mohamed
4 years ago
Buyer beware!. Today is 12-1-19 and I got a full service last night before they closed. I paid for the family special which is their highest plan and it was the worst service I have ever received anywhere. I would have been better off with the basic plan price or just did it myself. They did not wash the back of the vehicle, didn't wipe down the dash or middle console and didn't vacuum the seats or passenger side floor. I didn't even get an air freshener that was requested. I would completely avoid buying a car wash service from this place!

  Joseph Trent
a month ago
They did an amazing job detailing our Durango. It looks practically brand new! Thank you!

  Kimberly Mucia
a year ago
Friendly, clean, professional, yet like family! Beautiful tint work, 3rd car I've had done here and as always the car was spotless clean when done. Thank you!

  James Dennis
8 months ago
First off we have been here a few times and more over we have always been okay with our visits and what we paid for. However recently, under the management of Chris it seems the customer service is lacking. Communication between employees and the customer is why this is a 1 star review. The manager brought attitude to a situation that we just wanted corrected. We paid for a product and fully expect to receive that product. If I wanted a $8 car wash I would ve drove through a 7/11, we paid extra to receive more than that, but that s not what we received. Save yourself $22 and just go to 7/11, it s cheaper and also requires less argument. For a more expensive detail done this place is okay but we will seek a different business now due to the lack of customer service.

  Frank Spencer
9 months ago
Not impressed for the money I spent and the job I got they missed spots all over won t be going back

  David Castro
6 months ago
I've been there plenty of times and no more. I've left negative reviews and all I receive comments from the business is thanks for your comment. Dashboard dirty, cleaning the windshield in side with dirty clothes. Went this morning for a 49.99 wash and they didn't even touch the top of car. Never will I go again. DoneServices: Full body wash, Tires, PolishingServices: Full body wash, Tires, Polishing

  Wrong One
a month ago
That didn't get the job done but took the money quick. I would have been better off not going

  Mason Correia
10 months ago
I had the absolute pleasure of having Joe detail my 2015 Ford Fusion, and I can't express how amazed I am with the results. He meticulously assessed every inch of my car, leaving no surface untouched. The interior looked pristine, the leather seats were flawlessly restored, and the mats looked and smelled fresh. On the outside, Joe worked wonders removing dirt, and grime and leaving my car with a showroom-worthy shine. In fact, it looked even better than when I first bought it. Joe's obvious passion for his craft, made the entire experience enjoyable and stress-free. I highly recommend Joe to anyone seeking a detailer who can truly transform their vehicle into something extraordinary.Service: Auto detailing