Bill's European Autoworks, Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nicole Wright
a month ago
As a first time BMW owner I took my car for a quick oil change to a different shop, they couldn t clear my oil service light so they recommended stopping at Bills European auto works. So I did, he was very accommodating as well as informative in letting me know that I was still under warranty and shouldn t have even paid for the previous services at the other shop. I really appreciated the honest and great Customer service and I will definitely be returning as a customer when I have any further car needs.

  Mi Fi (Meisentones)
11 months ago
Words don't do justice for how great this shop is. We were passing through pulling a camper when we broke down. They stayed late to let us get there to diagnose the problem. Once there, they figured out the issue in 10 minutes and were able to order the part to get us back rolling the next day. Unfortunately, we later discovered the radiator was cracked. Even still, they did all they could to help us get to our destination and accommodate our situation. I only wish the shop was closer to our home as this would absolutely be our go-to shop. Thanks for everything, Brian and crew!

  Vincent Miranda
a year ago
Finding a good mechanic is a tough task, finding an honest one is even harder and finding one that isn't scared of a German car is impossible. These guys are honestly amazing at what they do and it shows by how many people take their cars here. Had to do a transmission service and they charged me a very fair price and then inspected the car for other work that needed to be done. Went as far as telling me things that weren't as big of a deal as others and things that wouldn't be worth the money, instead of pushing the services on me. If you have a european car and it needs any type of service, this is the place to go.Services: Transmission, Engine repair

  Kerry Touzel
a year ago
These guys take care of my BMW and my Mercedes. You cannot ask for a more honest and competent company. They save me thousands, never advise for service I don t need and are always watching my purse. 100% reliable and honest. Thanks guys..you are the bestService: Auto maintenanceService: Auto maintenance

  E B Harrington
8 months ago
Bill's has the best service and most fair pricing in Hernando County. They always get the job done quickly and correctly - the first time.

  Bill Heavey
a year ago
I brought my son's BMW 528i to Bill's European Autoworks back in mid December because the car had a major oil leak. Brian was great to work with, he explained what needed to be done and he also advised to have the timing chain serviced since the car had over 100k miles. It was very good advice since 528i's with a build date pre-2015 have known issues with catastrophic chain failures. The repair was done sooner than I anticipated and at a fraction of what a dealership would charge. Thank you Brian, top notch job!

  Miss Fab Four
a year ago
I was out of county when my car became sick. Had her towed to a BMW dealership close by. Once I picked myself up off the floor the next day after their estimate I had her towed back home to Bill's European Autoworks since his estimate was 2X less. Wow a dealerships overhead could sink my wallet so I'm so very glad I found Bill's when I moved here. They have taken care of me and my "baby" with excellent service so don't hesitate to call them.

  Karyn Kelsey
a year ago
Took our MB E350 here for strut and sway bar replacement. Brian was great to work with. The shop is honest, reasonably priced, and does a great job. They also gave us a Veteran's discount. Would recommend them to anyone with a European car. They were able to find and fix the problem when other shops couldn't.Services: Steering & suspension repair, Steering & suspension replacementServices: Steering & suspension repair, Steering & suspension replacement

  Min Park
a year ago
I am so happy to have such knowledgeable mechanics in Spring Hill. I have a 2014 BMW GT and all of a sudden expierenced "Drivetrain Malfunction". Drove the car in next day and the shop went above and beyond to diagnose the issue, honest recommendation and estimate, and repaired the issue. My 2014 BMW GT is running smoothly and very pleased with overall outcome. I will now be getting all my services for my BMW here going forward. Keep up the great work and see you soon for my upcoming service.

  Ron quillen
a year ago
Just bought a Z4, getting to go on a trip and the ck engine came on.long story short, took to others, codes read, sent home, told to go on trip no worries. Went to Bill's, ended up being a power train problem. European auto repairs diagnosed the problem and auto was ready to go 2 days later and insurance warranty paid for it. They stayed intouch with insurance, dealership and me. Glad to have found this establishment. 5 stars

  Philip Iozzino
2 years ago
Excellent service, I highly recommend sending your BMW here if you are having issues. Don't even try the dealer. Bills has great prices and fast service. If I ever have any more problems with my car, they will be my first call.

  Nick Martinez
4 years ago
Place seemed great. Called and was told its about 120 for them to check over my car and tell me wahts wrong with it. He said it would only take about an hour. So i told him i already checked these parts and they are fine. They spent 2 and half hours checking everything i already told them i checked. Then tells me if i want them to look any further that its 60 bucks per half hour. I tell him i only had the money he said it would cost. So he charged me $140 to tell me nothing. And used almost a quarter tank of gas test driving it. Never put a reader on it. Place will take advantage of you.

  Scott Lofley
3 years ago
Brian and his staff are highly trained and well educated in the unique field of European luxury and sports cars.If it wasn't for Brians expert knowledge on a specific issue with our BMW we wouldve never known and undoubtedly had catastrophic engine failure even after just having a 24 point inspection performed by the BMW shop staff.Brian made us aware just in time b4 having engine failure and his staff made repairs and then made a generous warranty to back up his work.Great people to work with and we will pass on the good word and will continue to do business here in the future.Thanks to you Brian and your skilled Technicians. Wish u many more years of great business!Services: General repairs & maintenance, Auto engine diagnostic, Engine repair, Oil change

  Realography Studios
3 years ago
I have 2 Mercedes; a CLS 550 and an E350. I won t let ANYONE except Bill and Brian work on my cars. I ve been a Mercedes owner for over 20 years, during which I found No one that had the combination of skill, training, courtesy and professionalism that I have found at Bills European Autoworks. The people are extraordinarily skilled and well trained and try hard to satisfy the customers needs. Don t waste your time and money trying the other shops (especially the dealerships). Bring your baby to Bill s!!

  Mike Merrill
3 years ago
Absolute crooks, charged my mother over $6500 for several repairs and just completely took advantage of her lack of knowledge. Beware! Do not do business with these filthy humans.2007 BMW - Last 4 of VIN 5997

  Laurdess Valentino
7 years ago
I had to have my BMW towed here, thinking I needed a new transmission (YAY ME) Bill took a look at it, and had it sent to a transmission repair place who took it apart and said nothing was wrong with it. (This is where Bill could have financially raped me and he didn't) He investigated further and I needed a new Torque converter. I choose to have it rebuilt due to money, but it was cheaper than a transmission. He also gave me 150$ off. The only thing that was slightly chaotic was how many people were there. It was packed when I walked in. A GREAT sign for him but- I am impatient :) He is honest, and my car is running like a champion now. Service like Bills in the rip-off world of Mechanics is HARD to find.

  Mike Shaw
2 years ago
These guys (and gal!) treated my elderly German friend very fairly, despite his not being super easy to deal with. What he was asking for would have been exorbitantly expensive...but instead of going thru with the job, they convinced him to go a different path...one that netted them considerably less money. Bravo, guys. Bravo.

  Michael Gonzalez
3 years ago
Have had work done there with 2 vehicles s430 and now an s550; Great guys! Thorough but to the point and Customer friendly. Can be a bit pricey, but I trust their work which is important.

  Karen Pittsburgh Girl Browne Fleck
a year ago
Stopped in for a quote. Very honest and forthright. He told me I didn t need brakes yet and that I would get a warning light when needed.

  Joe spellman
a year ago
Bill is a straight shootrt I took my 2007 CLK 350 to him and he did some lifter work a common problem on these and car runs like new and said I should get 150k more out of a car I love.

  Dana McDonald
2 years ago
I've been going to Bill for years. All of the sudden it's not okay to source your own parts, performance, aftermarket, or OEM. It's a shame. Up-charging on parts shouldn't be such a priority that I can't schedule an appointment to come in, have the front bumper dropped, and get the headlights and grille swapped, that I'm providing.That's what street mechanics do...Services: General repairs & maintenance, Auto engine diagnostic, Oil change

  Sarah May
3 years ago
The best place to take your car!!! Hands down!!! They definitely know what they re doing and don t charge for every little thing they do like the others. I m beyond thankful that I don t have to go down to Reeves anymore. Thank you Bill s European Car works!!!!Service: General repairs & maintenanceService: General repairs & maintenance

  Barry Hewelt
8 years ago
Tired of having to go to expensive dealerships to get your car repaired? Me too! That's why I was delighted to Google and find Bill's European Autoworks, Inc. in Brooksville, and man, am I glad I discovered this place. Called for an appointment, they took me the next day, no waiting a week to get in for repairs, wrote the service order up, took the car right into the garage, sat me down in their air conditioned customer waiting room, put the flat screen TV remote in my hand, handed me a chilled bottle of water out of the cooler and within 30 minutes, my car was waiting out in front of the place, ready to go. Now comes the part I've come to dread owning a Mercedes; the bill. Charged me a half hour labor and parts and I was out of there for a fraction of what I would have paid at a Mercedes dealership. These guys are Mercedes experts, they've gone through the factory training, they know their cars, they know their customer service, and they're a pleasure to work with. Bill's European Autoworks...my new "Go-To" Mercedes shop in Florida for all my future repairs and maintenance.

  LAMBRECHT EVERS
5 years ago
Great service and great pricing. Only place I ll take my vehicle to. Jobs always completed in the time promised and estimates always close. When something unforeseen comes up a courtesy call is always placed and explained.

  Joy McGregor
6 months ago
Great service. Takes care of customers like family

  v Hobbs
5 years ago
Since the 1st Mercedes I ever own Bill's European has been the only mechanic I'm willing to use,hands down best service, fair price and the car will be running like new after they are done working on it.

  Marylurdys Hernandez
7 years ago
Awesome shop! Great customer service! Very knowledgeable, reasonable priced. We keep coming back here with our Mercedes. Thanks Bill!

  Cortand Jay
7 years ago
car took 2 days for a oil change and radiator hose charged me $350.00 for a coolant hose that he couldn't show me proof of the new or old one and a oil change and was still leaking coolant right when i got home 5 minutes away..when i got there to pick up the car he said i had a blown or cracked head gasket when i pulled up to get my car he was near flooring it for several minutes and says see that smoke tells me that i shouldn't drive it 20 minutes away... the air when its on makes a very loud noise now from under the hood did not make any noise before. i call him and he said he cant do anything today that tomorrow if i wanted to drop it off he would look at it but its going to keep leaking i didn't even bother and just went and bought a bottle of radiator leak it fixed that problem has been 4000 miles daily driving and the air still makes a loud embarrassing noise thanks... i feel like parts were changed out with old ones with problems and now its causing me a problem......

  Lon Bennett
2 years ago
Service excellent. Professional staff with fair prices. You can't get Best Sevice, Best Quality and Best Price with any business but Bills come close.

  Denise
2 years ago
Brian was fantastic! Pleasant and informative! This is a great alternative for your car repairs and oil changes etc! Thanks again for a terrific experience