Ben's Accurate Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brimbo
a month ago
I took my 2003 Ford Ranger with electrical problems here. They got it sorted out quickly for a fair and reasonable price.Highly recommend the shop here. It s hard to find honest, trustworthy shops in this area.

  Stephanie Brown
2 weeks ago
I had to give this place their flowers. I took my 2011 GMC Terrain to Ben s Accurate for coolant leak near my radiator plug. Prior to taking it to them I took it to FireStone. The guy at FireStone (Dale) told me that I needed a new radiator and would be $800. Oh and they would have to order the part. So he couldn t give me an exact day they would be able to install it. Upon having the mechanic at Ben s Accurate check the problem I only needed a replacement radiator plug ($7.99 from O Reilly s the only place that had it in stock). So with the part new coolant and labor I only spent $97.99. Please before you spend any money anywhere else go to Ben s Accurate where they are honest and don t make a living beating people.

  dena chance
a month ago
I was passing thru the area when I thought my alternator went out. I had to an appointment later that day in Clearwater and it was a Friday afternoon and the beginning of Spring Break.I called several mobile mechanics who either didn t answer or were 3 weeks out. I called two other shops before Jessica answered at Ben s. I was quoted about $800 with tow to repair. It ended up being my 6 month old battery instead. So out the door about half that initial quote.They replaced my battery and sent me on my way, had a slight hiccup with the computer causing my dash lights to come on and had to return to the shop but I was able to make it my appointment on time.I appreciated the honesty and they didn t try to gouge an old lady passing thru the area.Nice folks.

  Rose Myron
2 months ago
Take your vehicle here. If you want someone who will be honest, hard working, and reasonably priced then you need to go to Ben's.When the starter went out on my suv I had it towed to a local dealership where'd I'd previously had all warrantied work covered on past vehicles. After waiting 5 days to hear the diagnosis, I was quoted a price of $1100 and absolutely floored. I just flat out couldn't afford that, if that was my last resort then I'd be out of luck with no transportation.Thankfully Ben's saved the day (and week and month...) by quoting me $394! Warranties included. The cherry on top, the work was completed within 4 hours.I'll never take my car anywhere else again.

  greg gangemi
5 months ago
I have been a customer of Bens Accurate Automotive for a few years and I can confidently say that their service is top-notch. From routine maintenance to complex repairs, they have consistently provided reliable ,honest ,and efficient service. The team is knowledgeable, friendly, and always goes the extra mile to ensure customer satisfaction. I trust Bens Accurate Automotive with all my automotive needs. Greg G

  Meg Kelly (Peaceful Savage)
5 months ago
We are brand new to the area, so when an issue arose with our truck we got a little worried. A fair and qualified mechanic can sometimes be harder to find than Waldo We read the reviews and crossed our fingers. They got us in right away and within 15 minutes diagnosed our issue. They completed the truck in a couple of hours.They were so accommodating too!! They drove us home and picked us back up upon completion. I would say that's above and beyond great service!! I would recommend (and have already ) this garage to anyone in the area. We found "our" new mechanic!!

  jennifer Zion
7 months ago
DON'T MISS THIS SPOT FOR ALL YOUR CAR CARE NEEDS! I just moved here from Texas and my car needed a little TLC. I had it at 3 different "steeler-ships" and they had all told me something different for diagnosis. I happened to see this shop on the backside of my neighborhood and thought I'd stop in to see if they could put the splash guard back on my car and they got me right in! Jess was at the desk and was knowledgeable and oh so kind, and Ben was up front and honest about my care care needs. They even fixed my A/C on the same day!!! THIS IS SUPERIOR SERVICE AND I RECOMMEND THIS SHOP TO ANYONE WHO WANTS FRIENDLY HONEST SERVICE!! THANKS SO MUCH BEN AND JESS

  Stacy Hall
5 months ago
Been there wit a good friend. They received the est service for their car.And customer service was the best. I was thinking I would definitely bring my car here, well it is that time.And I'm sure I'll be in good hands. No worries here

  Code Name
6 months ago
Don't waste your money there. They use cheap parts from wreckage yards and charge full price. The workmanship is poor. We had several issues with they so called fixed and had to return many times to fix them.

  Lisa Wright
7 months ago
Had a lexus rx 300 needed a wheel hub. Called Ben and he was able to get it right in. Ben and his team did an excellent job fixing the issue. Recently purchased a lexus es 330 had a check engine light along with a power steering problem. Ben was honest about the repairs needed to bring our car to life. No more check engine light and steering like a dream. I highly recommend Ben and his service team for all your car care needs ! Thanks to you all

  Michael Dinan
a year ago
So I broke down not a mile from this place at 11am and called as I knew I would need a tow to a shop and goggled the closest one and first, he offered a very reasonable price to tow me over, but I did wait the 2hrs for a free one from my insurance but I already pay for that so I used it, anyway he told me he could look at it after it got there that day to tell me what was wrong and he did. He then called to tell me what happened, a spark plug blew out, and about half hour later called to update me on why it happened and diagnosed the actual problem being that the fuel sensor failed and was dumping fuel into the engine and that the price will be higher as he didn't know that prior, but he called as soon as he knew and priced it, and didn't just drop that on me the next day when I got there, which I appreciated as that has happened to me before from other shops, and although it was expensive, I understand labor costs, parts and overhead, etc. He said it would be done by noon the very next day and he called at 11:50am that next day to let me know it was done and at the price he quoted. So I am very greatful that he was there and willing and able to just fit me in without any appointment and just fix it within under 24hrs and when he said it would be done for the price he said. My mustang starts up like new and drives better now and will be definitely going back from now on, even though hes a lot farther than my other mechanic I used. I'll also be referring him! Thank you!Services: Engine repair, Auto maintenance

  brandon stevens
a year ago
Great experience with them. I'm a former ASE master tech of 25 years. I'm new to the area and no longer in the auto industry, so I don't have access to a proper scan too and needed a shop to diagnose a check engine light on my daughters jeep wrangler (95, worst year to diagnose BTW). They had the problem pinpointed within the given estimate for diagnosis, called with a repair estimate, that was very reasonable, and had the repair done when they said they would. They even gave me a ride home 10 miles away. When I came back to pick it up, the price was exactly what they quoted. All of these things matter to a customer.I was an assistant service manager for a Mercedes dealership for 12 years, I know how hard it can be to hit all of these points on the head, especially with all the movi g parts of a repair shop. You have to rely on equipment to work, parts to be delivered (and good in the box). And everything has to go smoothly with the vehicle repair, which can be an issue on a nearly 30yr old computer controlled vehicle.Hats off to the team here, we will continue using your service!Brandon Stevens

  Elveene Smith
2 years ago
Ben s was recommended to us as we were having exhaust issues. When we got there he was busy and said he would look at it in a few minutes. It was only a few minutes when he looked at it and told us what he would try to do to fix it. He gave us an cost estimate and a time frame. We left to walk to Lowe s to stall time. Ben called with an update on what he had to do along with another cost estimate before starting again. The bill was almost exactly what he quoted and the exhaust sounds great now. Jessica was very concerned that we not cross busy Route 19, and offered to drive us across the street if we wanted. Ben and Jessica are very nice people and we will go there in a second if we need any more auto repairs.Service: Exhaust

  Andrew
2 years ago
I think I reviewed this car repair and maintenance shop a couple of years ago. By then we had been customers for a number of years. Now we're STILL customers. That alone should say something. Ben and Jessica always serve their customers with the utmost honesty, respect and professionalism. You never feel like there's an up-sell. You get honest diagnostics and prices. We couldn't be more pleased to have them work on our cars. Many more years to come too.

  Madelene Martin
a year ago
Was extremely satisfied with Ben and his staff. It is wonderful to know that they always get the job done. Get you scheduled quickly and the end result is great. Thanks so much to you and your staff. Maddy M.

  shaun fogarty
3 years ago
First time using this shop...I was expecting to replace brakes pads all around and possibly an alignment. I was pleasantly surprised to get a call after they inspected my brakes and alignment, telling me all was good and no repairs were needed. They easily could have charged me for the repairs but didn t. I hard to find honest shops and this is definitely one of the rare ones. I ended up getting an oil change and ordered new tires. Great service, fair prices! Would highly recommend!Services: Tires, Oil change

  Amber Caraccia
a year ago
I brought my first car in here years ago when I was about 20 years old. I had no idea what my issues were I thought I just needed tires. The team showed me how messed up my ball joints were. I really appreciated that they took the time to explain and show me the problem instead of just getting me to throw my money away. I ve told everyone I know that this is the most honest place in town!

  John Echeverry
2 years ago
I came in after I skid and hit the median. Some lights came on saying there was an issue with the auto collision detection and some other things. I looked him up, saw the reviews and decided to stop by. He had to leave within an hour for a flight. He could've turned me away. But he said he wanted to make sure the car was safe to drive. He connected the car to test it, he looked at the sensors to make sure nothing was unplugged. And we checked to see if the wheels were alright. He made sure I could safely drive after the small incident. Very nice, very respectful, very good conversation, and just a great experience with good old fashioned customer service

  Anna Bode
a year ago
My turning lights acted up. They figured out the problem quickly. They had to order parts. They communicated well and it's nice to know I have a qualified mechanic and a honest company. You won't regret using them!Service: ElectricalService: Electrical

  Dev
2 years ago
I had an issue with a spark plug and called around to every shop that was open and close to me and Ben's was the only shop that would even try to look at it, let alone they had me come in right then and fit me in around their busy schedule. Ended up being a loose connector but they were very kind and professional in explaining the issue and only charged me to diagnose it, and I was out in 30 minutes. I've had mechanics in the past that would have told me I needed a whole set of plugs. If you want exceptional customer service and honest people, I'd go to ben's, and I will definitely be back with any other issues I have.

  Bud Costanzo
a year ago
It s EXTREMELY difficult to find an auto repair facility that is honest. Dealership gave me a sky high price to repair my Nissan Murano. Ben looked it over and found the dealership created unnecessary work to be done. Ben saved me LOTS of money.My car breaks down a few months later with another all together different problem. I was ready to have it towed to Bens place, when a friend suggested someone he knows that does mobile repair. It was a huge mistake $$$ by not bringing the car back to Bens place. So I kid you NOT I ended up with Vito s mobile repair out of Spring Hill, yes Vito from New Jersey. NOT so honest Vito from New Jersey charges me for a computer part he never put on the car. The car breaks down in less than a month. I have the car towed back to Bens place to have the work done correctly.Honest Vito from New Jersey cost me over a thousand dollars.The moral of this TRUE STORY is take your vehicle to Bens place in the 1st place!Thank you Ben and staff!!

  Mariah Gaines
a year ago
Very nice staff, listened to our every concern regarding our truck and got us in and out within a reasonable time for an extremely reasonable price. Can t thank this team enough for going above and beyond.Service: General repairs & maintenanceService: General repairs & maintenance

  Chris Wilkinson
4 years ago
Ben is an extremely nice person and he will do everything to help you fix your car. Just be sure to check and compare prices. I trusted Ben as being a nice and honest man. Unfortunately when I checked the price for the replacement parts he gave me I found out that he over charged me for hundreds of dollars. Always do your homework before agreeing on a price!

  Roger Jordan
3 years ago
Awesome Service! Ben went out of his way to fit me in with a u-joint replacement... This was most helpful as all the other mechanics I contacted in the area would not even look at my car for a week or more... I am visiting from out of town and could not wait. Ben shifted his work around and went to work to resolve the issue! Fast and friendly, I would recommend checking with Ben and his crew to resolve your automotive issues.

  Hayley B
6 years ago
Love the service I received this week when getting my oil changed! I went in for a routine oil change and they noticed my tires were bald on my the front of my car and advise me I needed to replace them before I had a problem. I really appreciated Ben helping me get a good rate on my tires for my car at affordable prices! I really felt he was looking out for me!

  Jeffrey Bowman
2 years ago
Worst ever. After my brake job there I had to go to another place and have my brakes really done for real.Update.I was pretty mad when I posted this. I will be more transparent. They installed new brake pads on the rear of my truck. - did a decent job. What they did not do is make my brakes complete. I really needed a Slave cylinder and booster but they didn't tell me that and I left the shop with bad brakes. I felt like they let me down. Do what you want with this info.

  Charles Falciglia
2 years ago
I've been looking for a automotive shop for awhile (2yrs) all the national chains and some others seem to be less interested in repeat customers due to shoddy, overpriced and attitude issues. I popped in Accurate auto in Springhill for a brake quote, and after I gave them the ok they had someone drive me home and then pick me up when completed,I tend to shop for the truth not price but they were considerably less than other shops nearby who don't answer the PHONE!I will be going back next time I need a repair

  Jeremy Kephart
2 years ago
This place is amazing .. they crew works hard to help you out with a great price and honest work.. I recommend the 10 out of 10. Great people great service well worth going to . His quotes are on point and there good people can't come by honest work anymore but these guys will do just thatService: TransmissionService: Transmission

  eric elkin
2 years ago
I can't say enough about this place and it's staff. Super friendly and accommodating. Kept me informed and provided me with a timely, accurate estimate. My car runs better than it did when new. As long as they're in business I won't take my car anywhere else.Services: General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair, Air conditioning, Battery, Oil changeServices: General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair, Air conditioning, Battery, Oil change

  J Gartland
5 years ago
I brought my car in for back breaks. They put on ceramic pads told me they were the best ones for my car. After about a month I brought the car back because they made noise. I was told I am not being rough enough with them. I shouldn't have to be. I called a few times and said they were making noise. They told me they are fine. So I went to the dealer after they made so much noise I thought my wheels were going to fall off. The dealer told me the pads never should have been put on my car. They were were not wearing even and causing the noise. So it cost me another $200.00 to fix Ben's mistake.