Tom Thumb

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Den Den
4 months ago
Christian is a nice young man. He made me a fresh pot of coffee. Even though I told him not to worry. Very respectful and Greeted me with a smile.

  Brandy
4 months ago
Lauren is amazing the backbone to this store. It is the cleanest convenience store in Fwb shalimar area. Clean restrooms and super friendly staff. I ve saw some bad reviews for the atm not working the store does not own that atm it is owned by the bank and trust me when I say they take their time having it serviced. I ve saw bad reviews about not being able to buy money orders with debit again no control of the store/ cashier working. Y all want to complain tell eg America to put in new district managers it s the higher ups that make the rules while running store managers in the dirt working them 70+ hours a week. Instead of being mean or rude to someone working behind that counter say something nice ! Everyone has bad days! P.S the customer is NOT always right.

  Mikie bradley
4 months ago
The only reason why for the 3 stars. The blonde haired lady was RUDE. All I did was tell her the women's handicapped bathroom trash can was overflowing. It was getting full I should have told her. She went to the bathroom and checked it. Then, she comes out and says "I checked it and it wasn't full." She didn't have to come out being SNOTTY about it. I was just there. I wouldn't keep her as my employee for this fact. Rudeness wil not keep customers, niceness will.

  Venom
7 months ago
This 24hr station really is a decent spot. I've only ever had friendly interactions with the staff and despite occasional stocking difficulties this station has been good.

  Talor
2 years ago
Great store and super employees! Recently I had a mix up with a winning lottery ticket. Lauren was quick to investigate to solve the problem and make it right! I absolutely appreciate her and her team for going the extra mile! This will always be my go to, friendly neighborhood Tom Thumb!

  Nellie Redding
4 years ago
In general, the employees here seem to be more friendly than other locations. Frann is just the sweetest, she completely made my day!!! I'm also able to get in and out pretty quick, even when they're busy.

  Jen Johnson
2 years ago
I mean, I suppose it's a good place. I went once just for fuel. However! I was delighted to see that their window wash stuff was the real deal! Not the watered down vehicle debris at other stations. No. They had bubbles! Real bubbles! It left my windowed viewing experience crystal clear. Kudos!

  G V O
4 years ago
Always have friendly smiling faces when I go into this store. They really try to get to know their rude customers when they walk in and especially their regulars they try to remember you and ask questions if you talked about something prior and easy and convenient always clean

  Julie Layne
4 years ago
Friend went in on Monday Memorial Day, with a patriotic American Flag tshirt on and the clerk completely disrespected him. Did not like his shirt and did not agree with showing an American Flag. Paying customer left the building and went elsewhere. This idiot employee does not need this job. We live in a military town and thousands of us are retired and active duty. Your idiot employee is not good for your business. This will make the rounds and will be posting on Facebook and on all social media! This store will not get my business ever!!

  Coleen Gooding
2 years ago
Love this store. I'm there about 4 times a day. Its always clean and the staff are very friendly.

  Kenya Baldwin
3 years ago
Meh, it was a gas station.. a small older generation gas station.. there is not much to review other than that. It was clean. Bathrooms were clean. Store attendant was nice. Gas was not to pricey. I would stop here again.

  Cathy Thompson
4 years ago
A friend went there today on memorial day wearing a usa flag shirt. The clerk was rude and told him his shirt offended her. Really? She is working in a store in the usa on memorial day in a military town and his shirt offends her? Guess what? Her attitude OFFENDS Me!!! This situation has been posted all over face book and it has reached me and im at the other end of the state. So good luck with business. Sounds like those folks are boycotting u. They are deeply offended. I suggest u correct this situation and talk with your anti american employee. She needs to keep her comments to herself before she runs all your customers off.

  Jim Smith
4 years ago
New company that bought this franchise doesn't have a clue on customer service. Employees aren't happy. Stores are a mess. Raise prices and quality of food has gone down. In the deli

  John Edward
3 years ago
Clean and organized. Little overpriced. I'm usually there to buy nos energy drinks. But at $3/16oz can is ridiculous when other places have them for 2/$3.50 or 3/$5.

  Dead nChillin
4 years ago
Not a lot of room for vehicle's, a tractor trailer cut traffic off then almost hit our car twice getting in parking lot to deliver supplies to gas station. But they do have cheap gas

  Mindy Taylor
3 years ago
This is a really nice store and it was just a stop to grab a drink... the store was clean and they was very polite and they was using social distance...

  Stephanie Miller
2 years ago
Cleanest gas station I have ever been in. Super friendly staff, and very well maintained facilities.

  alexander powers
6 years ago
Nice people and usually two working the register so your wait isn't too long place it may have some of the cheapest gas around

  Lauren Hernandez
2 years ago
AMAZING EMPLOYEES ESPECIALLY, MIKEAL HE IS THE BEST. CLEAN RESTROOMS, CLEAN STORE, DELICIOUS PIZZA.

  Bob
4 years ago
They do a good job, the people that work there are friendly and the prices are extremely good compared to their competitors.

  Glen Pratt
4 years ago
Best thing about Thumb Toms stores is if you snack a lot you can earn lots of gas points. You can find one almost anywhere.

  sunrise Dino
6 years ago
Great store. Always clean with friendly service and a better than average selection.

  A W
6 years ago
Staff is great but half the gift cards they offer for sale are for merchants not in this area.

  Dee B
6 years ago
Very good competitive pricing you can get out very quickly bathrooms are clean and the customer service is excellent

  Kathy Last
4 years ago
Clean, neat and well organized store. Friendly staff and good gas prices.

  Jayson Ramos
4 years ago
Allway got problems whit atm maching or not available to pay inside for some reason allway this happen like 4 times last week plz fix your problems

  Ray Smith
6 years ago
Never have coffee nor sugar for your coffee. The new Employee are lazy won't check to see if coffee needs to be made or if theirs enough sugar or creamer

  Scott Hanson
a year ago
They gave me the winning ticket to the lottery before it was rigged

  Chuck and Kristina White
6 years ago
Staff is great...my family and I go here every morning 7 issues a week.

  Kellie Lee
3 years ago
Me and my family love the staff and they always have my Mountain dew Icees