The Paint Booth, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shannon Amado
3 months ago
I want to express my dissatisfaction with the service I received recently. The person who assisted me not only provided poor service but also made me feel discriminated against during the process. I hope you take measures to improve the quality and customer service.Response to the owner's reply:I hope you're not the owner because it would be very disappointing, given the lack of professionalism in your response regarding customer service. That's not how things unfolded. I'm referring to the person who assisted me; they came to my car and never showed any interest in understanding my request. I initiated the conversation and mentioned that I was getting another quote because the person paying for the repair found it too expensive elsewhere. This was just honesty on my part as I could have simply asked for the quote without providing a reason.Regarding discrimination, when the person heard my colleague and me speaking in Spanish, their attitude changed, and they told me to keep that quote, saying, "I don't work like that," and walked away. Do you not see this as mistreatment of your customers? Would you be satisfied if you were treated this way?As for your inquiry into my other reviews, they all stem from justified reasons poor service and/or shoddy work, aside from the racism in this particular establishment. It's responses like yours and experiences at places like The Paint Booth and Body Shop that make one want to leave a 1-star review, ensuring that others never go to a place where they won't be treated like any other fully English-speaking customer. I can assure you that if my husband went to the same place, he would be treated differently.And I did read more of your reviews, which also talk about the poor service from your employees.

  Kim Mirabella
5 months ago
Always top-notch work and very professional and pleasant to deal with. Barry truly cares about his customers. Highly recommend

  Angela Hollingsworth
3 months ago
Very Professional! Works closely with the customer to provide personalized care. Friendly staff. Family owned and treated me like I was family, too.

  Gene Moran
2 years ago
These guys are the best. It may take a little while to get in. That s because they stay busy. They stay busy because they are so good. But when you do get in they do what they promise when they say they will. Everyone working there was friendly and treated me with dignity and respect. My vehicle is over 20 years old. They searched high and low to find the parts. Then did the job in one day for less than half of what the dodge dealership wanted. Hope I won t need a paint and body shop again but if I do, this is my place. And I will recommend to any of my friends to use this business too. Thanks guys. I m a very satisfied customer.Service: Body & Trim

  Donna G.
3 years ago
This is the best place in Northwest Florida to have your wrecked vehicle repaired and painted. They are more than a team of hard working guys, they treat each other and the customers like family. They have your car in and out in a timely manner and are upfront and honest about your damages and cost. David is the best painter in the industry in my opinion and the only person who will ever paint my car. If your car is damaged and in need of repair/painting definitely give these professionals a call.

  Corrie Turner
2 years ago
These guys are the best! I m from out of town, and I called today after I backed my SUV into my camper and busted out the back window. They were able to get my car cleaned out and put plastic on the window until I can get home to get it fixed. I highly recommend them!Service: Body & TrimService: Body & Trim

  r keene
3 years ago
Barry is great, professional and knows his business. He worked with the insurance company so I barely had to deal with them. Gave me dates for repair and had it done exactly when he said he would. The repair work was perfect. (Left rear panel was bashed in) You d never know my car had been hit. Bonus...he likes dogs so he must be a good guy.

  A Warren
7 months ago
They did a great job fixing my car. Communication was great and they worked with my insurance.

  Joe Hetrick
2 years ago
Called to have a small scratch looked at on my front fender. I explained the issue and how I might need the fender painted. I asked if I needed to have an appointment to get and estimate. They said no you can come on in and get it looked at. I drove 30 minutes to have them look at the vehicle. Once I got there a gentleman by the name of Barry came and looked at it and told me he s not going to paint the vehicle because there are other vehicles that need to be worked on that are unable to drive. I told him I could wait since it was just a minor detail. He still turned me away and said have someone else look at it then come back and see him. Was told I could at least get an estimate and was turned down. Wasted over an hour of my time.Service: Painting

  Ken Marshall
6 years ago
Painted my 2006 Chevy Impala hood. Excellent job. Originally had the clear coat off do to bad factory paint. Perfect matching blue to include the metal flake. I always feel more confident having military veterans do my work for me. You expect and always receive quality work. I highly recommend this gentleman.

  R M
a year ago
First experience here and the reviews are either misleading or the name of the shop is. They only do collision work, not full paint and body like the name says and implies. Change the name to collision shop repair and I'll take my review down. Don't waist your time if you need a repaint... They won't take it.

  Rickandangie Mcwilliams
3 years ago
The paint booth did a excellent job on my wife's car. They made sure everything that went back on the car was new. I would recommend them to everyone.They are always busy so that should tell you something.

  Brian Hill
4 years ago
Worked an insurance claim on my 2013 Silverado and did an excellent job. Courteous, on-time, complete satisfaction. Referred others and they were happy as well. Barry and the guys are great!

  Eric Massingill
3 years ago
The paint booth and body shop was the right choice for our family vehicle. Barry and his team were great to work with and we're very knowledgeable. Highly recommend!!!

  Lauren Catt
3 months ago
Great service! Quick and did beautiful job

  Dany Lopz
2 years ago
I have no complaints from the staff, a man took care of me super well my respects to that person but from the boss l am afraid l will not be able to soy the same to my car and he treated me very badly, he said flatly not being able to repair ir, he would tink that l did not have money to pay just for being ispano ? lf l request a service, it is because l have money to pay. The boss completeli ignored me, the berda would not visit his woksshop nor woul he recommend it to any friend, l' m sorry but the client must be first above all

  Earl Foster
7 years ago
I obtained written estimate from owner on 5 Dec 2016 and scheduled work for 1 Feb 17 at owner's suggestion. He confirmed that driver door could be painted in 2 days and returned thursday nite since they're closed Fri,Sat, Sun. When I returned on 1 Feb, owner didn't even know he'd provided estimate, denied scheduling, and wouldn't offer service for at least 1 week. I left, never to return and you should do business with this shop at your own peril.

  Erin Dermond
5 years ago
I ve had two experiences I can t say enough about. The quality of work is awesome and price very competitive!!! If you find yourself in the situation you need body work done on your vehicle this is the place to go!!!

  Mary Burns
10 months ago
We spoke to the lady who answered and asked her if they were open ,she said yes. I then drove over and no one was there and they wouldn't answer the phone. She knew we were on our way over. .

  Amber Shaw
7 years ago
These guys went above and beyond to fix my car and got it back to me so quickly! I was really impressed with the work they did. I wouldn't take it anywhere else!

  joe teniente
4 months ago
Rude employees, I don't recommend this place for anyone.

  hannah-katherine Steece
3 years ago
This place got me in and out in a very reasonable time and did an amazing job! Fair pricing as well! Definitely would go here again!

  jene robinson
4 years ago
One of the the few good service at a fair price businesses in the Destin area. I hope you don't have a reason to go there.But if you do, GO GO!

  Jan Dance
3 years ago
Barry is very good at explaining what needs to be repaired. Works for owner, not insurance company.

  JJ Ortega
3 years ago
These guys are great! I see them too often but they always do a great job

  Ruth Morrow
a year ago
Thank you for taking care of my car. You all are experts in car repair.

  Deborah Simon
6 years ago
Fantastic Paint and Body Shop. I highly recommend. Delivered car when they said, estimate was spot on.

  Travis White
2 years ago
Very very trashy customer service I do not recommendService: Body & TrimService: Body & Trim

  Terry L. Threats
4 years ago
They know their business! And very friendly.

  Michael Harbin
11 months ago
Good owner