Service King Collision West Palm Beach (Now Crash Champions)

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Forsyth
4 months ago
Outstanding repair job on both my cars I've taken there in the past year. Zak was especially helpful. Great experience! Superior work.

  UlyG
2 years ago
Well I was able to make an appointment to take my truck in to get an estimate. My repair was finished before the estimated time frame, which was a total surprise and kinda messed up my plans. Nevertheless I was able to make up for the inconvenience. I want to out a special thanks to Jesse Munoz for his outstanding supreme service to me in keeping me informed throughout the repair process. I will definitely recommend Service Kings to all of my friends and family. Excellent body repair shop.

  T_Prov T_Prov
4 months ago
Would Never Use or Suggest.My truck was delivered on Nov 3, 2023, they sent updates claiming to have it fixed by Nov 30, 2023. I m a reasonable person so I figured there would be a few unforeseen issues pop up.After numerous updates, they still have not fixed my truck. Come to find out the frame was tweak and axle was broken in the accident. After speaking to my Allstate representative, the axle and other suspension parts were ordered upon my trucks arrival, but I have to still wait for parts.Speaking to my Allstate adjuster, I found out Crash Champions was not competent enough to fix the truck. Allstate updated me today December 20, 2023, that Crash Champions has sent my truck out to 4 separate shops not affiliated with Crash Champions:Shop 1) MidasShop 2) Midas - a different locationsShop 3) Port St Lucie Battery & TireShop 4) unknown at this timeI m not confident in their efforts, so I ve ordered another a truck.

  Stefan Barcelo
3 months ago
Went in to get my car repaired and the whole team exuded kind professionalism throughout the entire process. A huge thanks to yanni, connie, and zach and the rest of the team for being so amicable. Wouldn t take my car anywhere else!

  Samantha De Matos
a year ago
Used service king for the first time for a collision repair & had a great experience. The employees were very informative & polite. I was told my repairs would be around 7-10 they got me in and out within 3 days ! Amazing customer service & repair work. Will definitely recommend them.

  Marisa
2 years ago
Involved in an accident and needed body work done to my vehicle. I can t say enough just how awesome this place was!! Stressed to the max about being in an accident they made the process of repairing my vehicle so easy and seamless. The work they did to my car was perfect! The blend of the paint was perfect. They even did an extra step and polished my non damaged headlight so that it would match the new shiny one that they placed on the vehicle! Customer service was 100% satisfactory and they were so kind and informative whenever I had questions. They arranged to get my car from the tow yard and brought over to there shop which made the process so easy. They continuously gave me updates on the steps in which my car was through the entire process and you can also check the progress of your vehicle via their website. I am so happy to have found them!!!!! If ever I need anything in the future I willFor sure go to them! Oh and the work they did comes with a lifetime warranty!!! That s a huge bonus! Staff was very helpful and friendly!! Highly recommend this place if ever you need anything!!!!Services: Painting, Body & Trim

  Michelle Yang
a year ago
My husband and I stopped by because our insurance is sending my car in after the accident.The gentleman who took care of us is super helpful and they actually started to order parts for my car before my car arrive the shop. My first impression of this place is that they are so knowledgeable and efficient.Hopefully they will repair my car in the same manner, too!

  JB Ryder
10 months ago
This place is a joke. I brought my car in for repairs after an accident and they told me they would order the parts. They never came, and each time I called to find out what was going on, all I got were excuses. One month later, STILL nothing. I told my insurance company to cancel the pending work and go with a different body shop.

  Lixana
a year ago
Unless you want your car sitting in this shop for 3-4 months, I suggest you find elsewhere. I understand that the issue may have been the parts physically arriving to their body shop. However, that does not justify the terrible lack of communication we encountered with these people. They sincerely don t care, does not matter how many times you call to get an update. They will give you the run around. I mean, who wants their car to be sitting in a shop for 3 months after an accident? We had to take it to this shop since we were not at fault. Had no other choice. I only wish it was not this way. The employees here sure do not put their part in following up regarding car parts. Again, they show no signs of care for the customer. My husband and I have not had this experience with any body shop. Thank god we will never have to deal with this body shop again.

  Phillip North
4 years ago
I was always told that if you got in a accident always take your car to the dealership to get repaired. However my insurance company required me to take it to service king first for an estimate. I'm so glad they did because I experienced nothing but competency, professionalism, and friendliness. They gave me confidence in their abilities to quickly and properly repair my vehicle. I had a minor issue with one of the features that wasn't working after the repairs but they proved themselves by standing behind their work and going above and beyond to make sure they figured out what was wrong and repaired everything that needed to be repaired. They were honest with their time frame and addressed all the concerns I had. I would definitely recommend anyone to use this company.

  Shanil Patel
3 years ago
Amazing customer service. Service King communicated with me about my vehicle s repair process every step of the way. They even held my vehicle a few extra days because I was out of town and they took care of all of the rental car details. I won t go anywhere else for auto body damage! Thanks again.

  James Walker
a year ago
Really great service! Dominic was right on top of it all and always expressed patience as we asked (probably too many) questions! Our work was done a week ahead of schedule too!

  mauricio echeverri
a year ago
They made a terrible job, l finish to install parts on my car, plus they blow a fuse and damage the reverse camera and turn signals light, they recognize the mistakes and write a letter accepting to pay me back but lm still waiting the reimbursement and that is more that 6 months ago, plz don't bring your car there, lm very disappointed because they said that l can get back the money that l spend fixing the problem that they create but after mails and many calls nothing happens, l hope nobody go through this like me.

  James Alexander
a year ago
I needed some repairs done on my truck..I spoke to the new manager Bob...he handled me with great customer service and with speed ..I definitely recommend this location with the New Manager Bob in charge

  Carol Labuhn
6 years ago
Everyone is very helpful. My SUV was repaired in good time and was very clean when I got it back. My SUV was a referral from my Husband's repair work. We both had very positive experiences. We would refer people to them anytime.

  kevin kalidonis
2 years ago
The only place I would go if you are unfortunate enough to be involved in an accident. Insurance companies trust the company and their repairs/work so your claims process is smooth. Service was spectacular and the stressful process of a auto collision was made peaceful. Awesome place.

  Craig Mihalko
5 years ago
Excellent Communication and Service, Everyone was exceptionally pleasant to talk to and very courteous. They were a referral from my Insurance so everything went very smoothly and car was done in the anticipated timeline. Thank you.

  Junior Nunez
a year ago
They are fast very helpful told me they will be done in a month they finished within 3 weeks they are great and quick highly recommend

  robert bindert
5 years ago
This is the place you want to get your vehicle repaired. I had no issues from start to finish. Sam who works the front desk was friendly and professional at the same time. I will recommend this shop to everyone!!!

  Patricia Davis
a year ago
I will definitely refer others to Service King. They were fast, did a good job and even cleaned the car before returning it to me.Service: Body & TrimService: Body & Trim

  Jason Bowley
4 years ago
Super fast turn around time, impeccable workmanship and friendly customer service. I would recommend these guys to anyone. Couldn't have asked for a better experience!

  Keith Nay
3 years ago
My car came out with a lot of imperfections. The body was not aligned correctly. Also you can tell they were grinding metal near my car, my entire car has rusting metal flakea all over my paint

  Vicky Dennehy
5 years ago
Worked with them on 3 separate occasions & all staff is amazingly helpful & courteous! Most recently, Sam was a tremendous with helping me find a discontinued part!

  David Fiessinger
3 years ago
Service was lifetime. I had an issue 11 years ago I had help from Ms. Janet resolved the paperwork...so Happy.

  Kim Nichols
5 years ago
I really love the service I received with the repair of my car and for the friendly way my tire pressure was fixed today!! I still recommend this place highly to all my friends and family!!

  Edna McClain
6 years ago
The cleanest service area and work area. The people are so professional and helpful-especially Kathy!! I would definitely recommend this body shop.

  Maternst Isoff
3 years ago
Best experience I have had in my lifetime. Superior work and customer service.

  Sandra Munoz
2 years ago
Super courteous, super knowledgeable, I had a great feeling since the first visit.

  Maikel Antonio Vila Maturell
a year ago
Not a good experience but there s not much I can do about it, I wish you guys were more professional.!!!

  Gregg Gardner
3 years ago
Great work and finished a day earlier than I was told when I dropped the car off.