AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Carissa McKee
2 weeks ago
Kurt Smith, Parts Service Manager, provided me with excellent customer service when he fixed my car battery. He even made me laugh with his funny sense of humor. Highly recommend!

  Alicia Hodgkiss
3 days ago
Kurt was awesome! He was super friendly and immensely helpful and saved us a bunch of money!! I will definitely be back because of him

  orblue Man
a month ago
Mitchell was so very helpful and knew wut he was doing installing some new lights. . And Edward 2

  Chris Fantaro
a month ago
Edward is so helpful and friendly. He tested then changed out my bad battery with a smile on his face and great conversation to make me feel at ease. Thank you Edward!!

  Javier Torres
4 months ago
I purchased brake sensor switch. It was faulty and the store didn't have any more in stock. They called another store and I got it from them. Also faulty. Fell apart and missing spring. The associate offered to upgrade no additional charge, unfortunately order item. New one doesn't fit and I will take it back. I gave 5 stars because of their excellent customer service.

  Erica Arias
3 months ago
I went in to buy a wheel bearing and my check engine light is on. I ve been numerous times to AutoZone for my axle for my tie rod and Being that, I am a female, who does my own mechanics on my car John took the time to be thorough on the information he was providing John was absolutely amazing to talk to you. Appreciate you and I ll be seeing you soon.

  Mary Silvia
4 months ago
Terrible Experience in there . I needed a battery auto zone across the street did not have the guy was gonna put it in . Well I called across the street to you guys . He said he can't put it in. Hell he didn't even want to carry it out . I am a lady by myself it was very heavy ,after begging him he carried out . My neighbor put it in it took 5 minutes. Thank You advanced auto you just lost a very good customer He was a older guy transaction done Dec 14 at 6 pm

  Rick Zucchi
11 months ago
These guys are simply amazing! My truck broke down in the middle of the road in front of the store and they came out to jump it. The alternator had blue so they put me in contact with somebody that came and fixed it on sight.A special thanks to William that was amazing assisting me to get this all done!HIGHLY RECOMMEND THIS LOCATION!!

  Kais Jribi
2 months ago
One of the worst AutoZone I've been to. My first experience with them was asking to charge a battery and I left it overnight. The next day I asked if they could text it and the guy was like I already did. By the time I reached my car the battery was already dead. For the second pit peeve their posted prices in the shop does not match the "scanned price" as in they are so lazy to update the prices of even the batteries at the registers.

  Michael Mahoney
5 months ago
Helping me with the battery (Mercedes because I got a great deal saved me. $$$$190, they even installing it.

  Karen Sandifur
a month ago
Bob knock it out of the park trying to find a starter for a 63 ford Falcon on 2-10-2024 . awesome job thank you so much, Dennis

  david duce
2 months ago
Excellent service. Bob went above and beyond to ensure my alternator was tested off the car. Thank you for restoring my faith in humanity!

  Robyn Fenty
4 weeks ago
John & Dylan were so persistent to help with my damaged tail light! Great service

  we buy cars any condition
5 months ago
All I can say Bob that works the night shift goes above and beyond for his customers highly knowledgeable and if it wasn't for or him I don't know what the store would entail

  Katie S.
3 months ago
Bob was fantastic. Helped us out with great customer service.

  Tracy Ritchie
11 months ago
Sean Bowen the manager was extremely professional and helpful! I needed a receipt for my company that had been lost a month earlier and he took the extra time to find it! He was kind and didn t make it seem it was an inconvenience, like I have experienced at some places! The store was clean and efficient! In addition and the entire staff was polite and helpful!Definitely recommend this store!

  Jonathan Burke
5 months ago
Horrible customer service! I stood there being ignored for 6 minutes while waiting to cash out. I was never greeted or apologized to I ll be going directly across the street to Advance from now on.

  Richard Eaton
6 months ago
My car had difficulty starting so I brought it to AutoZone and Lance was exceedingly helpful. He quickly diagnosed the proble to be a battery issue. He tested the battery and confirmed his suspicions. He looked up my account and determined was nearly at the end of its warranty period. Because of his diligence, he saw that m warranty a little more than a month to go which meant I was able to get the battery replaced at no charge. There aren't many places on could go to get he superior customer that service that Lance provided for me. You know I'll be back. Thank you Lance.

  Rhonda Osterhaus
2 months ago
Close by my place.. easy to get in and out. Great service

  Mark Murphy
6 months ago
I had to get a front headlight for my Mitsubishi Lancer and the young guy broke the counter was very helper. He even took time away from his counter to go outside and put the headlight bulb into my car. Thank you for all you did for me that day.

  Adam Willett
6 months ago
On hold forever and then I get there and there's a line of eight people. Is AutoZone ever going to hire more staff. You have the best prices in town and zero customer service.

  Kyrie Adams
a year ago
Today I came in with my receipt and the new manager Joel refused to return my item because it was old. He undermined his employee Robert whom was helping me the best way he could and refused to allow him to do his job. I wasn't expecting my money back nor did I want it. All I wanted was just a store credit and/or an exhange in which Robert was trying to do for me but Joel made sure he couldn't. As long as he is there I will never return. Thank you Robert for trying to do what is right for your customer and keeping them satisfied.That is true customer service you don't find much of anymore.

  Tamara Licciardi
3 months ago
Gabriel is very knowledgeable and professional. Thank you so much!

  Massidiocy ssdd
5 months ago
Good people stopped in need a battery they changed it out quick clean and efficient.

  RANDY COX
9 months ago
I've been in the service business for over 30 years. The hardest thing to find are good people and good parts people. This Autozone is has the best of both worlds. The people are Awesome and Sean, Chris and Russell are Amazing parts guy's. Just the Best!!!!!!!!!!!!!

  Wander Ure�a
6 months ago
The manager the fat guy today 10/19/2023 around 3:30 is nasty associate do a customer service and he sent the associate to pounch out I m normally customer but now I go to other location

  Leyanis Compte
8 months ago
Jessup one of the guys there lost two customers for answering phone calls and text messages just in front us I waited 10 minutes on line for him to finish what ever he conversation he had and the when finally was my turn to buy what I came from he says sorry and leaves again with his phone to answer another call, this is not a good customer service if you are dealing with something just call someone else to do your job step outside and finish your business but is not cool leave hanging out customers like that

  E Domina De'Coin O
a year ago
A great knowledgeable friendly staff I went there 10 minutes prior to the location closing thankfully with no hesitation not once that I felt any resistance, resentment or anger to me . They were cool super friendly very helpful while they gladly assist me with my pressing issue of front light going out and in fear of getting ticketed or an accident. Immediately they handle my situation incredibly quick that I linger a little too long did I trained my battery unfortunately for them they had to go ahead afterwards and stay longer to give me a jump my dead battery and would stay longer to go ahead and thankfully reopen the store and jump my car for me very grateful to them I can say they were very nice and are great example of role model employees. I am so appreciative that day non-effortlessly t went above and beyond to help me with my situation quickly I removed all my stress feeling stuck in a dark location by myself and no longer in fear of being stopped or kicked it what are local law enforcement. I immediately felt so relieved I can get home safely and it was all done on their own time off the clock where they didn't have to well in the process ensuring and then I was leaving the property safe environment while securing my safety to myself and my vehicle as I proceed to leave there their property. You two are two gentlemen and you made me feel better than when I arrived thanks guys..Thank you Rick for letting and accepting my hug. That also was very kind of you_. I have Never once ever had a bad experience in or at a AutoZone before for over 20 years and it just constantly keeping up with her amazing track record thanks again AutoZone for choosing to hire great employees. I'm sure will always keep up with their reputation and I'm sure I won't never have a issue with any of there locations. Their system and how their locations are very consistent throughout all their retail spaces It seems it's common practice just train their staff to to continue to practice the philosophies that AutoZone educates them to represent themselves in the company to ensure customers like myself will return to any of their locations knowing that they're going to be treated in the same manner as in the last location or to be the best customer satisfaction while receiving the best service at the same time. What a cool store plus a staff with great helpful attitudes. It's nice to know Ensure the satisfaction of their customers and also makes it easy to and easy for me to decide I'm going back to the AutoZone before I would with anyone else when there is a next time with my vehicle there's a issues with my car it's nice have always been able to count on AutoZone. As long as they keep up with the good work I will continue to be a recurring customer.

  Vanessa Thompson
2 weeks ago
The service was friendly and fast.

  Mark Jordan
6 months ago
Rude and bad service!! Good prices out weighed by less than nice and competent service added with extreme wait times, under staffing. Ughh, This partivular store suvks!! If you dont care about jerk employees and have an hour to waste then it is worth it. I guess