Ideal Automotive & Truck Accessories

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Stephen Card
2 months ago
Amazing customer service and quality workmanship! Had Linex application on new pickup, Weathertech Matt's and a custom topper/cap made and installed. Team worked to meet a critical deadline and delivered timely. Highly recommend!

  Joseph Harding
6 years ago
Great experience start to finish. Didn't up sell me stuff I didn't need. Explained what was needed and why. Very happy with my leveling kit, rims and tires. Great work done 6 months ago and i'm still rolling and smiling. This is the place to go for truck upgrades in South Florida.

  Alejandra Harris
a month ago
Great service, quick and professional, happy with the service and price overall very satisfied customer I got new tires and rims for my Jeep.

  H Lopes
3 years ago
great shop they sell many accessories for your truck, bought a amp research rear step bumper, they charge me the same price I could've gotten from the manufacturer they install it at a reasonable price. the person at the counter is ray, great guy straight shooter will treat you right. highly recommend

  J Castillo
5 years ago
Love this place. If you have a truck. Adding lights or wheels can only be done by someone that knows their stuff. That's this guys. I lifted my Sequoia and love how it rides now. Keep coming back for other small jobs

  Andrea Wildman
9 months ago
My husband had a poor experience with this business. He drove there got an estimate was told when to bring his truck in to (get his bed liner serviced )Was told he would get his truck back in one day only to find out they claim they never said that and they might need the truck more then one day. They lied after i made arrangementsPoor business practice!!!!

  Michael Merry
3 years ago
Strongly recommend to anyone in need of services or products for their trucks. Ray offers proactive, honest services to his customers. He went out of his way to help me with an issue with my truck that was my responsibility. They ve earned a loyal customer here.

  Tim Sias
5 years ago
Terrible company, not professional at all. Contacted this company to have the leather in my BMW renewed. I wanted to replace the 100% worn leather in a project car i have. I was told I was buying a Leather kit to replace the factory leather, I was even given samples of leather to compare to the factory to ensure a quality replacement. I ordered the kit and confirmed multiple times with the sales rep Ashley that i was receiving leather not cheap vinyl. She told me it was in fact leather not vinyl and even bore the branding label of the company i have used in the past with great success. They had their installer come get my seats, while removing the interior he damaged brand new trim pieces i had just installed. I was told the seats would be back the next day, I have now been almost two weeks with an incomplete interior as the seats were returned with cheap, and i mean low quality cheap vinyl not leather installed. also the driver seat was cut along the side and rear just hanging loose and not installed properly. I was told to speak to the manager Hans by Ashley as she would not try to redeem her sale. Hans has been extremely evasive and ignored that i am not happy with the cheap unprofessional work preformed. He has been telling me that as I negotiated a lower price than initially offered, (only asking them to match their competitors pricing for the same brand kit and installation) which he agreed to that i was not due to receive a quality job nor the leather i was told i was purchasing. I even sent him screen shots of my conversation with Ashley confirming i was getting leather not vinyl. I would have either paid more or declined the work as i was told the pricing was for 100% leather, not the cheap vinyl i received. Now i have to pay another company to not only fix the poor workmanship as well as get factory style leather back in my BMW. My advice is to stay away from this place.

  Carol McKenna
3 years ago
I had switches installed in my car to automatically open the hatch. The work was done in a timely and most professional way.The cost was about half of what I expected.All in all I would definitely recommend Tim and his team to anyone wanting honest and quality work done on their vehicle.

  Mcc Endes
3 years ago
I came into this shop simply looking for seat covers for my truck, an elderly guy in the front desk was very tough I had asked him about the price he told me that I had to pay $450 so when I asked him if he could show me what I was going to pay for he Said there was nothing for him to show me, I found this extremely rude and I kindly asked him to show me at least a photo of what I was going to buy. So he then showed me a simple photo of the seat covers. He didn t have any answers for the question I had asked him. Eventually i became very annoyed and left.In conclusion do not come into this store!Terrible service. I will not be coming back to this store.

  Sandra Gorman
4 years ago
I just had Ideal put leather seats in my Nissan Rogue. Denise arranged everything and did a great job. The installation went great and the leather looks beautiful! I couldn't be happier with the service and the way everything was handled. I got my car back the same day. Everything was 5 star!!

  Richard Martin
5 years ago
Stay away!! Stay away!! Do not go there. They are a very dishonest set of people. Ordered a cover for the back of my truck. Cover came in cracked and they went ahead and installed it. Then they told me I had to take my truck with the cracked cover. Eventually, I got them to remove it, then they didn't want to give the money back. Stay away!! They have no credibility or honor.

  Billy Langley
4 years ago
Just had my daughters car there to put leather seats in. Denise handled everything and called me numerous times to make sure everything went perfect. Very happy with the job they did and daughter loves the leather seats. Hope to one day meet Denise in person to thank her again. Great place!! I ll be back with my truck

  David Suarez
6 years ago
Folks, you can't believe the wonderful toy store for your truck. It is one stop shopping. Ideal will order your accessories for you truck, install them, and guarantee their work. My truck looks great! I am not an employee. Come to their shop and take a look at their inventory. Their work is exceptional. I will go to no other place. Have fun!

  Michael Lazar
3 years ago
Denise is no joke amazing!! So available and quick and efficient. They also did an incredible job with the leather work on my brand new Buick. Highly recommend!!

  G Mach
4 years ago
I want to commend the staff at Timbren Industries in Canada and Ideal Truck in Pompano Beach, FL. I purchased a set of rear hollow rubber springs for my Ford F350. Ray Santos at Ideal Truck recommended them for the concern I had towing my 5th wheel RV trailer. Ray told me Timbren has amazing customer service in case I needed anything, although it was doubtful. Once home, I attempted to install the rubber springs. I ran into a clearance problem where the rubber would not have the normal � to 1 inch gap between the rear axle and the rubber spring. I would have to force the fit and the rubber would be in constant contact with the welded factory bracket.I emailed Timbren Saturday afternoon around 1:00 PM and explained my concern. The following Monday morning around 9:00 AM, here is the reply from Steve at Timbren. Let me talk to engineering, i will get back to you, could you send me complete name and address, in case i need to ship you some parts. ThanksSteveBy 2:40 PM, same day, Steve emailed me that he was sending the replacement parts as needed to resolve my concern. I installed the rubber springs and they fit as designed. I want to tell all that between Ideal Truck (also amazing customer service) and Timbren, I was impressed. Both were awesome and truly a pleasure to deal with.Thanks for you time to read this.

  Randel Manning
10 years ago
I came here because, my truck needed new mud tire... I was skeptical about taking it here because, I read some of the reviews. I don't regrate this at all they sold me the set of mud tires i needed! There service was great and they did this pretty quick. I will be returning to this store.

  Jonathan Jones
3 years ago
Prices are fair and work is done professionally in a timely manner. They also honor their warranty no questions asked. My first recommendation for automotive accessories.

  Mohammed Aldeib
10 years ago
they are not trustworthy,thieves and unprofessional . They picked my 2014 tundra to install running boards, and I always kept my personal pistol in the center consul of the vehicle, somehow I forgot to take it out that day, and I remembered to check on my gun and I informed the person who was there as soon as he dropped off the Truck, and it was missing, off course they denied ever seen the gun when I spoke to (john) the shop manger. so I had to do my due-diligent by calling Boca Raton police department and file a report and I'm calling all the dealership in our region to inform them not to due business with company.

  Dennis Freemyer
3 years ago
A+ professional service and installation. No games no surprises. Wheels tires and lift all installed as promised, when promised. Thank you Tim and everyone at Ideal. You guys are great. See you soon for the next project.

  Gary Drayton
3 years ago
Excellent service, ordered a truck bed cover and had it installed 5 days later. Very happy with the buying process and the installation. Thank you Ray

  kimberle warren
3 years ago
Ray went out of his way to help me with my hitch purchase, contacted the distributor and made sure that I had everything I needed. It was refreshing to find a business that took interest in their customer.

  Mychelle Pavlik
2 years ago
Fast, knowledgeable and reliable service! Confident and caring staff, made me feel secure with the additions needed to my van! I'm looking forward to a long relationship with Ideal, many thanks!!

  Conrad Uttal
3 years ago
Ray rocks, Roll and Lock jerked us around for 5 weeks to get a topper for my2020 Tundra long bed and Ray went out of his way to find me another company who had one. Had it in 3 days and couldn't be happier. He should be the only person you deal with plus instead of taking all day to install it was done in 4 hrs. Ideal Rocks.

  Brian Crespo
4 years ago
Ray was awesome. Had an issue with my truck bed cover and he fixed it for me in 2 min with no questions asked. Customer service 10/10.

  Harold Hishon (Top)
2 years ago
Excellent place to purchase a truck bed cover. They have been around a long time, purchased from them when they were on Powerline road. Fair prices good people.

  Maurice Roundtree
4 years ago
Just had my running bars put back on my truck from a bad experience with Downtown auto letting someone take one off, however a totally great feeling with ideal automotive installing the new ones, ray was awesome friendly and professional what a great relief after a bad mechanic experience, want good service IDEAL AUTOMOTIVE is the place satisfaction.

  Emily Needs
10 years ago
They could not have made it easier - just bought a second hand toolbox without a key - all I did was give them the number on the lock - Ray found the key within seconds - and it was ready and waiting when I went to pick it up. GREAT SERVICE!

  Jason Don
6 years ago
Amazing work! They have everything you can dream of... lifted my Jeep with wheels and tires, shopped around and Ideal was the best. Great work and great service!

  Jonathan Gillman
3 years ago
Great experience from start to finish! Tim went above and beyond to help me find the exact type of lighting I was looking for.