Hill-Kelly Dodge Chrysler Jeep Ram Service Department

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Travis Henson
a year ago
Customer service is awesome. Bridgette K. in the service department is amazing. We needed roadside assistance and were unable to find the number. We called the dealership and she assisted us by providing the number. We took the tire in the next day for replacement. She took care of all our concerns.

  Troy TBones Westbrook
a year ago
The one time I went I recieved great customer support for my Jeep Wrangler. My problem (back up light fuse would blow when shifter set to reverse) appeared complicated but turned out simple. Diagnostics and repair under hours.Recommended.

  Kevin Ervine
a year ago
Seemed like management didn t want to do any deals! 3K difference and they wouldn t budge. Drove to this dealership 4 times from Crestview and kept getting the run around. They keep saying, Come back and let s talk then 4 wasted trips and a tank of gas later and still nothing. You here the commercials on the radio about how they are the number 1 dealership when in reality they are no different than any other dealership! Save your money and don t waste the drive!

  Tx Rednek
a year ago
Had appointment for 7:30am oil change and tire rotation. Arrived about 7:am - Amber is great advisor..Still not sure what tire pressure they set - front shows 38psi - rear shows 35psi.Have driven over 12 miles to see if psi will change on display - has not.Should all be at 36-37psi.

  Stacey Langston
2 years ago
Mark, the service manager, at Hill-Kelly went above and beyond for me with a recent issue that ended with my 2021 Ram 1500 being repurchased (Lemon Law) by FCA. Without Mark s help, I wouldn t be enjoying my brand new truck, purchased elsewhere, just in time for our Christmas camping trip. (My opinion of the sales department differs, but that s for another review!) Mark always takes my call or calls back promptly. Thank you for all of your hard work and dedication to getting us all back on the road.Service: Electrical

  Richard Martin
7 months ago
Took forever to get the hair composed around from service. Truck went in for routine maintenance. Other than the oil every fluid on the truck was low when it came out.

  Tracy Beach
a year ago
I've tried other dealers and this one has WAY better customer service than the others. I've bought cars and used their service department many times and will continue being a customer for sure.

  bob guyett
2 years ago
Really nice people to deal with , except for they have had my van for three days now, went in this morning to check on it and they haven't even touched it yet. So why do we need to make an appointment to get it in ?

  Nancy Rogers
a year ago
Excellent service...Bambi was so nice and helpful she deserves a 10.

  R M
a year ago
Great place to get a truck

  John-Henry Justice
a year ago
Great service very helpfull

  Tom Dudak
2 years ago
Getting the wife's Jeep fixed.