Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
tttim2
a year ago
Vehicles were towed via code enforcement. I work out of town and they held my vehicles for a month before auctioning off. I attempted to pay what I could and they denied it said I had to pay the whole bill. All I wanted was the contents of the vehicle which included a patchwork quilt that was handed down through the family. All I can say is karma will catch up with art.
Gracie Black
a year ago
The owner of this company is very rude. Art Bunting or whatever his name is was very unpleasant. My friend got her car stuck on the train tracks because downtown Pensacola is very confusing. When he approached us he told us quote on quote He didn t have time for this and he needed $150 cash no card or any exceptions. He was just very impatient and ugly towards us. Would not recommend this business to ANYONE.Service: Car towing
whhooks
3 years ago
They did a quick diagnosis, and my truck will be back up and running in an hour. Fair price too
Sherry Holland
4 years ago
On November 1st, I made a mistake and put gas in my diesel truck. I was told to take it to Big Dog Towing. So I went over there and talked with Artie, and he said he would have his dad Art come and get my truck with the tow truck and have it back to me by the end of the day. The cost would be 250 to fix my truck and 65 for the tow. Said his dad needed to make his money on the tow. The dad didn t show up until after 4:00 pm, but explained he had been at att, understanding that, that can be a half a day task, I allowed Art, to take my truck, with the promise it would be back the next day. I had already given Artie 100 dollar deposit and was hopeful, he would fix the truck and get it back to me. The next day, these men had a whole new attitude with me. They were now rude and disrespectful and told me I d get the truck, when it was fixed. They kept my truck from November 4th to November 21st. I had to beg and give them over 1300 dollars plus my deposit to get my truck back. The truck isn t fixed. It is sitting in my drive till I can save up enough money to take it to the dodge dealership. I will not know what all Artie did to my truck, until they are able to check it out. Art and Artie, not only took advantage of me, they, lied to my husband, saying I was harassing them daily, they sent pictures to my husband of a diesel fuel tank, that wasn t even for our truck, and tried to say the dead bird, covered in oil, was in our tank. And if that wasn t enough, I was cussed and threatened by these men. This business and any business these men own needs to be shut down.
truc ngo
3 years ago
I had brake line hose leak on my 2003 tahoe and this shop did repair . When I p/u my tahoe and find out brake light still on, I complained and they can't fix it, couple day later I open the left front wheel cover and found out1 lock nut missing . That was awful . I never come back this shop again .It is very bad service. They charge me $221.45 .
Travis Smith
3 years ago
So I worked an accident scene with this company and the driver which was way to old to be behind the wheel of a tow truck comes over to me and starts cursing about how I gotta work just like he does and he could've used my help cleaning up all the plastic from the road .had the vehicle I was called to tow lost any fluids or plastic I would've been there but as it was my vehicle was almost a block away from his barely mangled car and no pieces of mine wereon the ground I felt like he could manage on his own but apparently this company will hire any yahoo who wants to act like there a tow truck operator and grip about doing alittle manual labor. Here's to the old guy that wants to be one of us few cheers bud you gave it your best shot.wouldnt recommend these folks if my daughter had a flat on her bike.
Joseph Bloodworth
4 years ago
My husband and I highly recommend Big dog towing. Artie is very knowledgeable and honest and wants to look out for people. Great experience with him servicing our intoxilock. Thank you for being a good guy and not a grimey mechanic that wants to rip people off.
J Landers
3 years ago
I have done business with this company for several years. They have been very honest,fair ,and prompt always. I highly recommend them for your towing needs. 6/18/2020.
Nate Burner
2 months ago
Only 5 stars and 1 stars. These 5 stars are obviously fluff
George Johnson
a year ago
Stopped in for a quote on an oil change. $150-200 dollars. Good luck with those random made up extremely insane prices.
Misty Dunn
2 years ago
They are very unprofessional and very rude I highly recommend you go and use somebody else to not use this company at all it's a waste of money.. and the only reason I gave it one star is because it's making me give it a star to post it or else I wouldn't give him no stars
Bryant Davies
2 years ago
Great mechanics. Fast towing.Services: Special vehicle towing, Car towing, Long distance haulingServices: Special vehicle towing, Car towing, Long distance hauling