Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Hayley Wilcox
3 weeks ago
Had our converted 1993 Thomas built diesel pusher school bus brought here to have some work done to the tie rod ends. They checked everything out thoroughly and found other things we were able to get taken care of. Very friendly, great communication, great on prices. They were also able to give us other recommendations in the area for other problems that may come up soon. I highly recommend this shop, especially those of the skoolie community!
Sean Conlee
3 weeks ago
Grade A did a wonderful job on my 2004 Toyota Taco. Front end was making a lot of noise, and was very loose. After a visit with these guys no more noise and my 20yr old truck handles wonderfully . Highly recommend.
Marc
4 months ago
A very honest and trustworthy company. No matter who you talk to they are are always mention and a company that is preferred when you need any alignment or services done to your vehicle. Excellent work, great employees and I'm thankful for the work they've done on my truck.
Tx Rednek
6 months ago
Got my Wrangler a lift kit and installers of the kit sent to get aligned. Took it back and they tried again. Apparently the place did not know how to align it.Got a recommendation to bring my Wrangler here from a few people in a couple of Jeep groups I'm affiliated with.This place is great. He even got my alignment done faster than the other place that tried to do it.So far has been good.Decent prices and excellent customer service.Definitely recommend this place.
Janet Fotey
a month ago
Excellent service and what knowledge. They found all 4 new tires issue and fixed the problem that another mechanic tried twice to fix. Go to place for tire problems and front end alignment. It's like I'm driving a new vehicle!
Robert Likis
2 months ago
Rick (and Robb) are most talented and both eager to provide excellent service. Having operated an award-winning service shop for 50 years (SOLD Bobby Likis Car Clinic Service in 2019 and, although my name remains on the building, I am in no way associated with this business), I am most familiar with excellent customer service.Rick has been my savior after I ran through (not over) a huge pothole that destroyed both right front AND right rear wheels... forcing terrible alignment issues. I purchase two new wheels - still waiting on the rear one. I have a trip scheduled to Shands hospital Tuesday (1 week) so must have my car ready for the road...or rent one. Rick and I discussed options and came up with a solution that (I know) will enable me to take my wife to Gainesville for her Dr's appointment in my car! I wish I could give 10 stars. It's obvious that this service shop operates by the old-school method...hand shakes rule!
KENNETH DRIVER
a month ago
Baughn alignment is the best at balancing the 24" tires on my truck. Would highly recommend them and will always use them for this
Lino Miani
6 months ago
They were GREAT! My sister has an RV built on a Ford E-450 chassis. The front end was badly out-of-alignment and wasn't taken care of in a timely manner. Baughn was able to correct the alignment. In addition, they pointed out issues that arose due to the delayed maintenance and gave recommendations how to address them.I also observed how they dealt with other customers while waiting for my job to be completed. These customers were given the same consideration I was.
Stephen Gray
3 weeks ago
Very knowledgeable technicians, Very Honest & straightforward when diagnosing the vehicles suspension overall condition and what needs to be replaced/repaired.
Judy Lockwood
5 months ago
Very nice honest place to do business. We had our motorhome aligned here and were very pleased with the efficiency and workmanship. Highly recommend for front end service.
James Cobia IV
5 months ago
I will always bring my truck here! Great customer service and timely too. Thank you for a great job!!
sean gardner
a year ago
Best in the business! Owner operated, truly skilled professionals. If they can not solve your alignment, balance and or any other issues, they specialize in, then it ain't fixable. I've done business with Rick and crew for 35 yrs. You get what you pay for!Highly recommend
William Arnold, Jr.
a year ago
Awesome results on my lifted truck. Dropped my truck off for alignment and balancing. They found a couple other issues. Unbelievable how much of a difference it made in ride and handling. Very pleased.
INSPIRIT&TRUTH
7 months ago
Great service. They got my vehicle in the same day that I called and had the work completed the next day.
Martina S
2 years ago
I don't usually write reviews, but when I do, it's either at the very negative or positive end of the spectrum. In this case, Baughn went above and beyond my expectations for customer service, quality of work, timeliness, and value. I'm extremely hesitant allow other people to touch my vehicles, but Baughn is the one place I would take it without any second guesses. He even made sure the interior of my truck was kept extra clean by putting a piece of paper on the floor, which was totally unnecessary and unexpected, but he took the time to do so anyways, which immediately earned my respect. Sometimes older people look down on younger kids because they assume they don't know anything about vehicles, especially women. I did not feel that was the case here whatsoever, and heck, even if I didn't know anything about auto repair, I'm confident you wouldn't be ripped off here and that the work would be done right. I believe this gentleman has been in this job for over 50 years, but doesn't carry a chip on his shoulder like some folk. To my understanding he also works on many of the county vehicles. Overall excellent service. If only I could pick this place up and bring it along with me everywhere!Services: Steering & suspension repair, Wheel alignment
Andrew Stoker
5 months ago
Great local shop always good work been coming here for almost 15 years.
Alex Liddell
2 years ago
Great service. Don't go to Dave Howell tires. They maybe a little cheaper but when I get a front end alignment. I expect you to align my steering wheel too! Baughn alignment took care of me and did everything to perfection. Thanks again for your service!!
Pauly7285
a year ago
They are absolutely the best I've ever seen in my 67 years they are absolutely the best I've ever seen in my 67 years. I went to two places for service and they could correct a problem but when I went to Baughn alignment in Pensacola they were fast service ,polite effective and I would never hire no one else again. Paul KingService: Wheel alignmentService: Wheel alignment
Josh Todd
2 years ago
It was awesome as alway. They have trued 3 sets of tires for me over the past 6 years.
Kyle Hawkins
3 years ago
One of the best alignment shops in town! I ve been coming to these guys for quite sometime and they are always a step above. They do excellent work and the customer service is exceptional. They do alignments on big trucks like most places won t do, like vannoys. Highly recommend these guys.
Tempest Sanders
2 years ago
They are so honest and just good people. I always go to them for alignment on my cars. Just recently I took my mazda and after a few hours I got a call telling me an alignment was not necessary at this time. And he didn't charge me anything. They will always get my business!
Jay Yax
5 years ago
I was in Fort Walton with my motorbike for spring break. I needed a front end alignment and Baughn in Pensacola came highly recommended. They were able to get me in the next day. Very knowledgeable, with fast and friendly service. The prices were not bad either. I m glad Baughn was there to help.
Mark Workman
9 months ago
Great service - professional and knowledgable. Did a great job on my motorhome. Highly recommend.Services: Steering & suspension repair, Wheel alignmentServices: Steering & suspension repair, Wheel alignment
Dan Berube
3 years ago
Expensive but "oh my" Had my camper axles/wheels aligned. Fantastic job. Pulls better than ever tracks as straight as an arrow! My issue is $45 each to mount and balance 5 tires seems pretty high.
Roger Proksch
a year ago
Awesome Job They Did on Our Georgia boy Rv Price was Very Reasonable & They Got It Out the Door 10 Days Earlier then expected Very Please With There Service & They Are Awesome Friendly People TooThank Y'all Very Much :-)We definitely want to recommend them to anyone who Needs front end work done .Again THANK Y'ALL
Scott Foster
2 years ago
Took My 2008 Chevrolet Avalanche down to Ricky after a very unfortunate destruction of my front suspension. These guys fixed my Truck up better than Chevrolet put it together in 2008.would highly recommend for all your suspension needs! I will certainly be back when neededThanks Baughn Alignment and Ricky! Great Job and I am very pleased with my trucks performanceService: Steering & suspension repair
TheFreedomMarie
5 years ago
Always courteous, timely, affordable, and professional. We've had a string of bad luck and have had to visit a few more times than we'd have liked, but they've never taken advantage of us. Seriously wonderful people practicing honest business. We are more than appreciative.
Catherine Haddix
11 years ago
Excellent service and attention to detail. I got a lot of work done for fair labor prices. I know a lot about vehicles anyway so Im knowledgeable enough to have some conversation about what I need. But my 4wd truck needed a lot of stuff and Richard and his crew fixed a lot for me. He also removes old parts and shows you the actual part that was broken and explains why and in installs the new ones.
Eric Chastain
4 years ago
Had my truck steer tires trued and balanced and a front end alignment. Wow this thing has never rolled down the road this straight and smooth. Thank you for the great service! Great group of guys that know what they are doing. Thanks!
Bob Godfrey
9 years ago
What a great experience dealing with this firm. Rick Haynes is just about the best person I've ever dealt with since I purchased my RV 4 1/2 years ago. I called him about aligning the front end on my RV and was told that I needed new ball joints before the alignment could be done. Since they had to be special ordered and shipped to him and a severe storm was passing through Pensacola he had his wife make a special trip to the UPS distribution center in order to pick up the ball joints so that the repair would be completed before the weekend arrived. This is above and beyond in customer service in my opinion. Rick is friendly, very knowledgeable and professional as is the rest of his staff. Cannot say enough good things about him and his business. Also had my car wheels aligned since he did such a great job on the RV. Found him on the internet since I was just passing through Pensacola.Great job Rick!