AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Caitlyn Ramos
a month ago
Ralph K radiates positivity and was so incredibly helpful, he made my entire day. I thought I was stopping in for a tool I was going to hope worked, he came up and made a boring stop for a part such a pleasant experience and I left with a tool I knew would work and the how-to to get the job done. Give this man a raise!Thank you for your service Ralph #navychief #navypride

  Jeanette Lee
3 months ago
This company is excellent. We have used many different stores in our area and always get good service. Staff is competent and knowledgeable.

  John Sturges
2 weeks ago
I went in to get my battery checked out and I was told it was bad,so I bought a new one and it died,I asked for my old battery back and to return the battery I just bought ,not even 24 hours latter ,and when I asked about it the lady and She was unsure,I told Her I got it diagnosed here and She didn't know what to d,so She asked the man with Her and He got rude with me right from the rip,He said me getting returning the battery I bought from them that wasn't the problem,was like me returning a used paid of underwear.That was very disrespectful for customer service,the crazy thing is,thus is the second time I got my battery diagnosed from them and was told it was bad,and I bought a battery and it turned out it was an alternator,I feel like that is very strange

  Crystal M. (Miss Amazingg)
7 months ago
It s 8:58; & by some freak accident/incident I can t get the ball off my hitch & switch it out so I can tow the camper to our resting spot for the night.There s 5-7 people in store, still shopping - not checking out or in line - shopping & the clerk yells at me to get out , I ve been here 12 hours, we closed I begged, please just let me use a wrench super quick - it s a difference in if we have a place to sleep tonight - please sir Same response.Luckily there was a super nice citizen in the parking lot who was super happy to help out & save the day, because depending on auto zone and the kindness of their employees - would have left us sleeping in the car.& I could even understand if there was no one in store, or they were ringing up their last customer but there were still people shopping when I got done with the wrench.

  Dorian Sumpter
4 weeks ago
They are always helpful and ready to lend a hand. Everyone is knowledgeable to boot.

  Benjamin Harris
6 months ago
Check your receipt as the salespeople like to toss in their upsale products (around $2, so you wouldn't typically notice) into your box/bag and charge you for it without asking. They have a quota of upsale they must meet. They also supposedly have a store manager, but they are never available. Try calling corporate or the local district manager and see what you get. Serious! Be aware!

  Edward Goss
7 months ago
This is a auto parts store that allowed me to repair my bike tube number 50 that the sidewalks and roads if this great city are constantly littered broken glass and refuse. I'm thinking about picking it all up and posting notice to the generationally different humans who constantly use the earth for a garbage can.Excellent location very well staffed and very helpful to me to get er done.

  Janice Bonner
a year ago
Last week I had to visit due to needing a new battery. I visited right about 8am and a very nice lady that said she had worked there about 15yrs. helped me find the best battery for my car.She professionally tested the old battery and installed the new one. I rarely write reviews but this experience remained on my mind and I felt compelled to write this review. Excellent professional service is hard to come by these days and excellence should be recognized and rewarded so I wanted to do what I could to recognize this super professional employee you are so privaledged to have working for you.

  Joyce Byers
a year ago
They were not sure if they ordered the correct taillight assemblys.I ordered both, and they thought both were the same side. Took about 35 minutes for them to figure out the order was correct.Thank you God. Enough time spent there.

  Gloria Cason- Drane
a year ago
I spend so much money there, more than any other auto parts places. They are always helpful and more often than not, have the part I need. They don't give me attitude cause I'm a woman and they always ask for my points card or phone number

  John Magee
4 months ago
Good place to have a battery tested. Good service.

  Chris
4 years ago
Very friendly staff. Approach me of what I need and got me what I wanted. Also thank you giving me a Veteran discount. Always shop at Auto zone where I go. Very knowledgeable people and always willing to help.

  Patricia Webb
a year ago
4460 mobilevhwy pensacola fl 32505. No service. Went in and was not greeted. 3 reps 1 helping a customer 2 standing around talking. One of the one standing around finally directed the guy ahead of me to the self check out and walked off. No one ever asked me if I needed any assistance. I tried to get their attention but couldnt.I looked for what I needed never found it and headed towards the door. I got a have a good evening. Wow won't be back.

  Nina Reynolds
2 years ago
I was taken care of so well. The female that helped me was knowledgeable and really did a great job. She calmed me down because I was really worried about the car and.. She fixed it in 5 minutes or less... But get this. I later found out it was not even in her job description. She was awesome. I don't want to get her name wrong so I will say she was short.. Black hair and glasses.... I will update this with her name later... The store had everything you can think of.. If you need anything for your car.. AutoZone is your place to go.

  Michelle Cook
a year ago
2 awesome guys that helped right before closing time tonight. Bought some wipers, the guy came out and changed them for us, 2009 Nissan Versa,he had a little trouble so a senior tech came out to help. I asked for the kid s name, and he told me, it I can t remember. It was a regular name like Tom or something like that lol . Some good ole boys at this this location!

  Jon B
a year ago
Website slow loading, called and got someone that was able to look up for my 2016 Rouge, 2016 Kicks and 2009 Fusion all in one go. Military discount, and they even collected everything for me and put to the side for when I got there.Highly recommended, hate to throw shade but if it's AutoZone or Advanced Auto? Auto Zone has better customer service, pricing and easy of purchase.

  Candy Alcott
a year ago
Best service ever! Made the warranty good on my battery,and changed it out for me. They were very busy,but still polite,and friendly.

  Danny Rack
a year ago
Some rude employees working this place . The medium built lady with the Donald duck biker hair cut just stood there as I asked a question about a part. What are yall daydreaming about at 4:30pm then as I'm forced to talk to the other employee because a Customer walked in and she immediately started helping them.......lol. that employee had to ask the Donald duck biker haircut person to solve my issue. Come on people.... Customer service has failed

  Kate O'bergyn
8 months ago
Hank was kind enough to brave the heat to help me with new wiper blades install. Thanks!

  Pamela Perry
2 years ago
A very sweet employee here walked out to my vehicle with me to check my lights on our trailer. I was going to be making a big move with a 10 hour drive ahead of me. He helped me access my problem and how to fix them. Thank you so much again for your kindness and peace of mind. This guy definitely deserves a raise! (tall, fit man w/brown hair.. maybe a manager)

  1cubanlady
4 years ago
It's truly my home away from home.Great service and treat you as family,and eager to help!I would say check here before going other places,because nine times out of ten they will have your part,and if not they will guide where to go.The prices are pretty good especially after doing my con pairing in other places!My for sure to go to place before seeking others!Thanks for all you do and continue to do in serving us....Much love always!

  Eric Works
4 months ago
Had what I needed, not so friendly

  It's just meheehee
2 years ago
They always have what I need over at Auto Zone! But the major bonus is the satisfaction I get from the fast and friendly service I receive EVERY SINGLE TIME I go in. Hands down the fastest service in comparison to Advance Auto and O'Riley's. The employees of Auto Zone are also very knowledgeable about the items they stock and they always have a quick answer any time I have a question! Keep up the good work Auto Zone, you've got a loyal customer in me!

  Tanya Gibson
3 years ago
I went in for a battery and couldn't get mine out John H. helped me. This was one of the best experiences I had being a woman coming into a place like this where I was treated with the utmost respect. He took the old battery out and put the new one in at no cost. I appreciate everything John did for me that day. Thank you Auto zone! Keep this man!!!! He is awesome!

  Tanya Terrell
a year ago
Omg! Great service from lezlie she was awesome and helpful. She did the diagnostic ck on my car and looked up the part with ease! Even pulled up the how 2 video to see the location of where the part went on my car! I will frequent THIS location! Thanks Lezlie

  Thomas Lewandowski (Eternal Escapades)
a year ago
this is always my go-to AutoZone not too far from where I live and it happens to be the AutoZone hub so they got everything there go check them out I'm sure you can find whatever you need for your for your car truck or motorcycle or whatever mechanical needs you have go check them out Check me out as well @EternalEscapades on YouTube

  Mikiee Llamas - Pratt
a year ago
Very impressed with the young lady who assisted me with wiper blades. Ashley was her name she was very nice I would recommend the store 10/10

  Dae
2 years ago
Drove all the way from 9 mile road to buy a gasket. Online it told me that was the only store in town thay had it In stock. Well the cashier looked it up for me by part number first. Said they didn't have it then when I asked her to check again searching year make and model, she refused saying " were about to to be kicking you out. We close at 9. And no, were gonna have to do that later because it's 8:58 and I wanna go home." I also needed to buy 4 gallons of transmission fluid and she was hesitant to sell me that. They are lucky I spent my $110 there. I should have walked out.

  John poidaddy Poister
5 years ago
This place is insanely awesome.

  Johnny White
a year ago
Guy was very rude trying to tell me I didn't come there the night before and buy the parts I needed to exchange manager was not helping I won't go back here again I will see about going to O'Reilly's auto parts just to see if there staff don't call you a lier