O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lizzy R B
2 months ago
On Jan. 23, 2024 (evening), I had a situation with the battery on my vehicle (it was bad). Luckily I still had a warranty... although this store did not have a battery, the employees (Arturo and a female employee) were kind to provide me a copy of my warranty and directed me to another Oreilly in Cooper City. Thank you for providing good customer service. Much appreciated!

  Heddy Lou
4 days ago
Big shout out and heartfelt thanks to Jose for his patience, determination, and time changing out both of my headlights!

  Timothy
2 months ago
Clean, orderly. Staff was very informative, helpful and efficient in helping me with my car battery. Very grateful, thank you

  Haul4u Transport Service
a month ago
I was sold the wrong fuse and I go back to the store and was told there's no return.Never get my buisness again.

  Andrew Ruiz
a year ago
Excellent auto parts store. Went for oil and an air freshener, and had an employee help me make sure I had the right oil. I like the work ethic and appreciate when an employee goes above and beyond. O Reilly is a great place for your automotive needs when they arise.

  Dan mendoza
3 months ago
Betty will get you what you need. 10/10 always had a great experience with betty

  Cheryl Williams
11 months ago
This location has saved me in so many ways when other places such as autozone doesn't help you at all they have come through at o'reilly and I appreciate this location The Associates here are helpful And they have excellent customer service and very patient with their customers which is very important to me and they really search for the part for your vehicle that you're looking for

  Eduardo Salinas
11 months ago
I went to the store at 9055 Pines Blvd this morning 5/15/23 to have an item exchanged , was greeted by Angel ....he was very friendly and cordial , helped me with the exchange in a professional and timely manner ..without a doubt I will go to that store for all my car needs ..Thank you Angel

  Cristina Bello
2 years ago
I spent three hours at my car dealer to get a quote for a new battery with labor for $500.00. Feeling like I was being sent on a ride to ripped off land I left. I called this store for a quote. A nice young man by the name of Kenny answered my questions and not only gave me a great price but also shared with me that for a nominal price they also replace the old for thd new battery. Drove straight there and the pleasant service continued.. again was greeted respectfully. The manager Cruz took care of me when he heard the time I had spent at the dealership and left with nothing done. He re assured me by offering to check my battery to confirm the need. He looked at it and said this was an oldbattery. He changed it for the new oneand looked at my windshield wipers and recommended I replace these. I was able tocare for all of my cars needs in 25 minutes and for half of the cost. I have found my new auto store. Nice to know good customer service is still found these days.y e

  Erik Garcia
a year ago
Great place for Dodge Ram car parts. Saqib was very helpful. He definitely went out of his way to help by calling other stores until we found the one that had what I was looking for in stock.

  Antonio Rodriguez
2 years ago
I returned an item to this store that I purchased from another O'Reilly store. Only to be told by the clerk Donald an I quote "$#!t why didn't you take it back were you brought it from". Wow I wonder if corporate knows that this is the way customers are greeted. Please stay away from this store.

  James Miller
3 years ago
Staff was very helpful. Shelves were well stocked and clean. I only needed 2 items and they had both of them. One item was a rear window wiper and they offered to install it for me.

  Marilyn Leal
4 years ago
Stopped in to purchase a car battery. David was extremely helpful, found us the perfect fit, both in quality and price. My husband is handicapped and David brought it out to our car and swapped it out for the old. We will be back looking for more of his wisdom! Thanks for the help

  Vincent Cevasco
10 months ago
I prefer O Reilly Auto Parts over the others. Good prices, nice people & they know parts

  John Doe
4 years ago
Horrible customer service. They sold me a 40.00 refrigerant stop leak that ended up not being compatible with my car. I went back asking not for a return or refund but for someone to possibly come out and see what I was doing wrong. The older gentleman told me no they can't when I know they have before. He said there's a mechanic out back who will take a look at it. A mechanic that does not work for this business that will charge me. He looked at me like I was insane when I told them that's not good customer service. I'll never go back there again.

  Donald Thompson
2 years ago
I love the atmosphere there my co workers are helpful and are friendly always being a team player to help find what u looking for to help a customer. I have a wonderful boss in the name of Jose Jimenez

  Oscar Merlo
11 months ago
the actitud is not good from employees, they tell you, check there, they dont help you out to find the stuff. and difficult to find the stuff by yourself.

  Michel Jean-Robert Adrien
4 years ago
Formerly Bennett Auto Parts, O Reilly continues to provide great service. The old Bennett staff is still there and these guys helped me to choose the correct engine oil for my generator. Thumbs up for your professionalism.

  Fluff Dog
a year ago
Worst customer service,the old man is discriminated me ,The owner should fire him,if not the business will lost alot customer.we come to buy things,give the business for the store,not come ask for free.

  Cy Salmon
a year ago
Saved the day for me, my truck pulley broke and I needed the part and replace the serpentine belt. I was in and out, fixed my truck. The sale rep was on point.

  Ken Magny
a year ago
Awesome, and helpful staff. Definitely a place I'll come back to.

  MainManJC
a year ago
Avoid all the craziness in auto zone and come here for real helpful people who will call another store and have them pull the part for you unlike the competition who is understaffed 90% of the time.

  Andrew Bethel
2 years ago
That was the worst experience I ever had at a auto store. They think if their store don't have the part , it doesn't exist.No sanitizer visible at entrance.Not one person even said that they will be with me in a minute or so.

  Babylon Rasta
2 years ago
Had my auto repair shop nearby, 25 years doing business with the company,Jose in the background keeping things smooth, great store

  Ka Dena
3 years ago
Great knowledgeable staff. Good selection. If it's not on the shelf they will order it quickly.

  craig fuller
2 years ago
They have tool rentals available that many auto parts stores no longer provide. They also have a military discount. Very friendly team.

  Kyle Livingston
a year ago
Battery was fairly priced and service was extremely helpful.

  ana caban
2 years ago
Patrick at Pembroke Pines store was a great help. Very helpful and knowledge of product.

  Darru ghazali
2 years ago
Very helpful even if they don't have the item ..they will try to locate it for you

  Carlos Paredes
a year ago
THEY WASTE YOUR TIME AND GAS EXTREMELY LITTLE KNOWLEDGE ABSOLUTELY NOT CARING ABOUT SERVICE OR ACCOUNTABILITY.