AutoNation Chevrolet Pembroke Pines Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  A C (Chekov)
3 months ago
Another fantastic experience at the dealership! Compared to repair shops I have worked with before they are so much quicker, more professional, and saved me money! The repairs were completed expertly to the minute they were estimated to by the associate (who checked on me several times) and the car is running great! They have even improved the wifi and waiting room since I was here last time. Great job guys!

  Frank Cusumano
2 days ago
I had such a great experience buying my new car at AutoNation. This was mainly due to Dania T that helped me through the process, he is a great asset to your team.

  Nicole Crowell
2 months ago
The absolute worst service department I've ever had the displeasure of using. They are always behind, always understaffed, then never have loaners, the service manager doesn't return calls to customers. My tahoe has been there since Thursday, it's Monday and hasn't even been looked at yet. I purchased the vehicle and an extending warranty there, no loyalty whatsoever. I'm forced to take it there for service because no other dealer will honor it. Unbelievably disappointed each time I have to go here.

  Kelly V
a month ago
Not very happy. Have owned the truck just over 3 months and it has been in the service center for 2 months. Only get updates if I call and usually only AFTER I call the GM representative to call them. I understand issues with getting parts but the lack of communication is ridiculous. As a matter of fact, this says that my service is done - but NO ONE has called me to say I can pick up the vehicle!!!!! Is it really fixed?

  Norella Gutierrez
3 weeks ago
Service advisor was rude. When I asked if they would honor a battery estimate from a competitor he told me to take the car to the competitor for the battery that the price he gave me was Chevrolet's price and walked away. Instead of explaining to me the difference between what Chevy service had to offer compared to a competitor and what I would be missing out on if i took car elsewhere. So that's exactly what I did. I got the battery at a different place for a lot cheaper, especially in today's inflated economy.

  Al A
a month ago
Debbie was great and the service couldn't have been better or faster.I got back from dropping the car at the dealership and was home for about 45 min when I got called that it was done.Simply amazing and hassle free.

  Willie Phillips
2 weeks ago
My experience with autonation was a very good on. The service Advisor Armando is very good at his job.. He kept me updated through the whole process. Great guy very patient.

  J -
2 months ago
Unfortunately as much as I try to like this place your service advisors do not seem like they care and the fact it too 5 hours for an oil change tire rotation/balance and alignment(not really needed but done) is completely insane. After all that and the one issue I actually wanted looked at the service advisor said to take the truck somewhere else to have it checked. Really? Are you guys even certified technicians? Asked if you could check to see why road debris (leaves) was stuck all under the engine.

  Habit456729
3 weeks ago
Had a great experience at Chevrolet AutoNation pembroke. Erving was extremely kind and knowledgeable, updated me on my cars status and always made sure to answer any questions I had. Never felt rushed with him.

  Paul Biolzi
2 months ago
I have been having my Corvette serviced here since 2018 and have always had some kind of a problem. This is the worst dealership I have ever dealt with and will never bring my car there again. It s impossible to get in touch with anybody, and when I complain, no one cares whatsoever. I tried to straighten things out from the GM down and have run into problems consistently.

  Dulce Leal
a month ago
Im wanted to thank Danny the service manager and also Yuri Barzaga for their support. I took my truck for the 3 time and finally their team was able to fixed it. Hope everything continues well. Wanted to thank all the team service for their hard efforts to help us. From Rene Vald�s and my wife Dulce M Leal

  Steve Rossbach
2 months ago
My service writer, Yudi is outstanding. She is always there when I schedule my appointments, and when I pick up my C 8. She follows up after I pick up my car to ensure that everything is working proper and that I (the customer, client) is happy with the work performed.

  Michael
2 weeks ago
The service used to be top knotch.Brought my car there for a simple pedal assembly change a 2015 z/28 that has been modified. Asked the service writer to NOT FLASH THE ECU.they call me to tell me they don t work on modified cars and come pick it up.When inhet there the car was in low power mode and the ECU. Was flashed. Which means they did exactly what asked not to do.Service director was unhelpful and quite frankly rude. I drove the car in and had to tow it out of the dealership. He also basically said his mechanics don t have experience or knowledge to work on modified cars. Basically cars that have been retuned.In the end all Inwas asking for was a part change and not to touch the ECU. WHIXH THEY IGNORED. So if you have a vette or Camaro and need any kind of work done to it and it s been modified don t bring it thereService director is unhelpful and terrible.

  Collins Paulk
a month ago
Salesman Ghassan Awad made getting a 2024 Trax LS so easy. Calm personality, not being forceful. He's been keeping in touch with me since November 2023. Now it's February 2024. And now I finally have a new car! Thank you so much for everything my friend. Take care!

  IRONGATE GROUP
4 years ago
At the beginning of December I bring my Chevrolet Traverse to this dealer for service and install a hitch unfortunately they don t offer good service the staff are not helpful and the the place in general is not clean. That day they told me the service is going to take 3 hours and they will call me when my car is ready; I drop the car at 10:00 am And they never called me ; I called next day and asked the. What is the reason why they didn t call me no answer just your car is ready. They don t offer loaners eaither

  Nancy Dobkins
2 months ago
I was not having service, I bought a new car. Very good experience. My sales person Matt Yonko is great, we bought 2 vehicles from him back in 2019 also.

  Adewale Ojomo
2 months ago
I can t say enough about AutoNation Chevrolet Pembroke Pines professional and attention to detail. I recommend asking for Matt, by far the best sales representative I ve dealt with. Matt, again thank you for my 2024 Chevy Silverado with low interest payments.

  Rafael Zayas
3 months ago
Needed an oil change before an unexpected trip, which meant no time to make an appointment. Arrived at the dealer and Ms Gill was able to take care of my Traverse in a reasonable amount of time.

  Lucky Giggz
2 months ago
The best service in my opinion. The staff were really helpful and answered all my questions. I will definitely keep going here for all my car maintenance.

  Steve C
2 months ago
Making an online appointment did not get me an appointment. Michael was rude and dismissive. I told him there was a $50 price difference between the online quote and his quote, his reply was, "maybe it's tax or something".

  RDFH74
2 months ago
Once again I had a wonderful experience with Yudi at Autonation Chevrolet. She was great in resolving the issues with my vehicle quickly and completely.

  Larghes Jimenez
3 weeks ago
After visiting more than 12 dealerships, I can only feel comfortable at Autonation Chevrolet Pembroke Pines, to Mr. Miguel DePaz, thank you very much for your help and experience in the sale.

  Nikkol Boxer
a month ago
My experience was great at AutoNation Chevrolet in Pembroke Pines. Juan helped to get me into an amazing new car and I couldn t be happier!

  Nancy Reid
3 months ago
Miguel did a wonderful job listening to my needs and concerns.. he did not debate with me and said he will do his best to accommodate me and find out what the problem is.. greatly appreciated him.. thank you..

  Robert Rosenthal
2 months ago
Went in and told the dealer what I was looking for.And took me right to the vehicle. It was love at first site. Left with a great vehicle at a great price.

  Norman Trotman
2 months ago
Not happy at all I am very disappointed. Very disappointed In your guys service I have been dealing with Cadillac for five years And since I ve been over here with Chevy, it has been a real disappointment, especially getting my truck back from the collision department,

  jephte joseph
3 months ago
UNBELIEVABLY TERRIBLE. from the start when drop-off to the Un-finish Non work when Picking-Up (refuse to do a Check-Up/ Diagnostics after 3weeks ) there is more to say but .... and the only thing that was good is the Shuttle drop-off service ( that guy is CooL )

  Daniela Serrano
2 months ago
They kept in contact with me the whole time they said it was gonna take three days, but they finished it in one day very good

  Jacqueline Martinez
2 months ago
I have been taking my cars here for many years now and always receive the best service.

  Kymberlee Pope
2 months ago
I came in needing to sell my car wasnt very heppy to need to and ended up trading instead I left with a brand new 2024 chevy equinox and a check I was beyond happy and felt better leaving than coming in.Thank you Juan Rosario for assisting me the whole way thru