NAPA Auto Parts
4.2 (135)
116 W 15th St, Panama City, FL 32401
(850) 785-4341
napaonline.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Geni Avery
3 months ago
I had issues with a car battery, Kyle the manager went above and beyond, to figure out the problem, he was so helpful, I recommend going there for any auto parts and knowledge.
Lil Ana
10 months ago
Do not buy from this store, refused to return an item that did not work with receipt bc it was used it was a power steering pully puller which was not even damaged, had to get another set from O Reillys to actually get the job done. Terrible experience, reported to Napa and wont buy from again.
Craig VC ALL PURPOSE CORP.
6 months ago
Noone knows auto parts better than Rudy. Been around for 25 plus years. By far the best around.
ron nie
10 months ago
One of the best things I remember when I was a kid was going here with my dad getting parts and sitting on the stools. They took the stools away since covid. Bummer. Other than that a last of its kind.
Toni Hernandez
5 years ago
Having a need for a new remote fob case for our truck, we stopped in here and as in the past, our experience was pleasant. The staff is laid back and knowledgeable and can be quite humorous at times. Either way, their prices aren't bad and they won't look at you with the usual stare you typically can get at some part stores. Btw, if you decide to check out the amazing light they have on the counter, make sure and look away before you hit the power button to see how amazing it is... I did it the first time I saw it and saw spots for a while afterward. PS, it is a pretty awesome light...
Michelle Bracknell
9 months ago
They're awesome. the staff is always on point and very helpful.
Heather Felts-Keihn
8 months ago
Kyle was amazing. NAPA is our to go to and they NEVER disappoint!
Elmer Twilley Jr.
5 years ago
Had a headlight wiring harness/plug not available at the closest parts place so went a little further to NAPA and was glad I did. They had the part I needed and I was able to get my light working. The staff was very friendly and were able to assist me right away. It was an overall great experience.
mary lard
2 years ago
They are the only parts store in town that has a waterpump that wasnt after market for my husband's 1989 Ford f150. He has been on cloud nine. Thank you NAPA for making my Saturday nice instead of ugly . Great crew Thanks again guy's.
Matt hossenfeffer
8 years ago
Genuinely helpful people. It is a store for people who do actual mechanical work on their car, not just bolting on chrome plated plastic "accessories". They don't have shelves full of "dress up" items for idiots and I like that. The stock seems to have thinned out a bit and they need to consider looking at that, 10 years ago I never could have walked out without the part I needed, today its a gamble, but the service is still great. They have good products on the shelves and I like the knowledge available in the store. They sell tools as well and they don't break the first time you use them like everyone else.
stephanie mcneil
8 months ago
If you can't find a part anywhere else you will find it here also reasonable on price
Emily Clark
5 years ago
Went there with my husband they did the man talk back and fourth , laughed, got what he needed to fix our truck and out. Great plus for me because I get bored in autopart store's. Don't know what to say about autopart store's but my husband didn't fuss when we got back in the truck so it must of been good.
Erin Keith
2 years ago
I'm here at Napa on 15th Street and Jenks with a rear wiper blade that Napa said would fit my vehicle. It DOESN'T. They do not have a wiper that fits my vehicle. They will not refund me either because I don't have the receipt yet clearly the product is Napa brand as it's in its original packaging. HORRIBLE EXPERIENCE. HORRIBLE CUSTOMER SERVICE!! I will not purchase anything else from Napa.They can't even back their own products! Shame on yall!
STEVE SIMPSON
5 years ago
This is a great place to buy automotive parts, they also have a lot of other things that you might be looking forward to add to your garage or to your vehicle. The staff is very knowledgeable and polite. I would recommend this place for anyone that needs to buy parts or accessories.
mewbm
5 years ago
Great selection. Fair prices. Went in to buy oil and a filter for my Yanmar Diesel engine. They quickly cross referenced the oil filter from my boat and sold me the new equivalent.
Paul Mosca
5 years ago
Winning for some brake rotors for a 2002 Chrysler Prowler! Can't find these things anywhere but these people were really helpful spent a great deal of time with me and gave me some ideas of other places I could check. Knew they were going to sell me a thing but spent the time helping me to find a place that may have them! Hooray for a place that really cares about customers whether they can make money off them or not!
Forrest Dillard
7 years ago
Walked in looking for a brake line fitting. With the other line in my hand. First the lady behind the desk was not only rude to me she came back with this ridiculous "adaptor set up" that probably cost $20 by it self. then told someone else to help me. The guy was even less help than she was. Not even 2 seconds into it she is throwing stuff in the back. Yelling "what a waste of time" I ended up telling the guy I'm going to pep boys. Within 1 minute of telling the guy at pep boys what I need he found it and I was on my way.
Jimmy Casey
6 months ago
Helpful guys behind the counter. They know cars.
Ren� Rose Porter
10 months ago
Parking is so inconvenient and can be non-existent with the few spaces offered. Needs a new location.
Trey Williams
5 years ago
Man the guys a Napa in panama are awesome. I needed a head gasket for my 1956 allis chalmers tractor, they found it in 2 minutes, and on top of that told me to bring in something harder next time. they're the funniest guys I ever met too had me enjoying the whole experience, whish they served beer! I would've hung out longer! anyway make it down there and talk to Aaron, Tony or Trey!
Clifford B
3 years ago
Poor customer service & support. I was sold the wrong parts on my initial visit. After purchasing the correct parts from the same store they refused to provide a refund on the initial purchase.
George Caley
8 years ago
they close at 12:00 on saturday often even sooner. the one day we get to work on our projects. thats pretty stupid considering every other parts store is open till at least 4:00.
Ronny Sawiki
9 months ago
Great job, well done on some pistons pressed here.
Annie Davis
2 years ago
Customer service was great. I called they found the part and was very polite when I arrived to pickup the part.
super dee
6 years ago
Only go here to get parts if you have time to wait while they answer the phone and search information for telephone customers. What ever happened to first come, first serve? I recommend rock auto!
Jj Jackson
5 years ago
Used wiggins to fix some warped heads for a 3.4 chevy v6 they where severely warped i was surprised they where able to fix them. Great service if you need some head work this is the place to go
Howard Crowe
a year ago
Thanks for telling me over the phone that you have the part, then I drive twenty miles to you,for you to tell me you don't.
1st Gen Garage
6 years ago
Good service, didn t have the part I was looking for but the staff was helpful on pointing me where to go
Ann Komm
6 years ago
Great.. we ve been looking for replacement bulbs for a light in our RV for 3 days.. FINALLY found the right bulbs at NAPA
Le Norred
6 years ago
Awesome service and products!! The guys there really know their stuff!! Great people and prices!!