John Lee Mazda

4.9 (1009)

  2533 E 15th St, Panama City, FL 32405
  (850) 888-4758
  johnleemazda.com
  Claimed

Auto repair shop Appraiser Auto body shop Auto parts store Mazda dealer Car dealer Car finance and loan company Car leasing service Car repair and maintenance service Used car dealer

From the business

  • Identifies as veteran-owned

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Melanie Jean
2 weeks ago
I had the pleasure to do business with Benjamin Mccullough!! He was so layed back and helpful. I was looking for a sedan and I had quite the few hang ups that I HAD TO HAVE. He did his absolute best to accommodate all my needs and went through the entire inventory with me and even at the John lee of Nissan.of course the vehicle came with a car wash and a full tank. I really appreciated that. I ended up getting a 2018 Honda civic I m single mom I drove a decent bit Andy son and I absolutely love it!! About a month and half later and I still take my baby to the car wash every Friday lol.

  Ashley George
4 months ago
I am so happy right now. Just drove off in a new CX-5! The entire experience from start to finish was great. I reached out online to confirm availability and schedule a test drive. I received an email right away and my appointment was scheduled. The day before my appointment Jared called to introduce himself and see if I had any questions. On the day of my appointment I met with Jared and he was awesome! He was attentive and keyed into what I wanted and worked hard to make sure I got it at the right price! I couldn t have asked for more. I was very impressed by the customer service and thrilled by the entire experience.

  Vanessa Beck
a month ago
Preston pinegar is one the most genuine honest salesman I have ever met. If you have a young buyer he is definitely a person to get help from. He made us feel welcome and at home.

  Gabrielle Johnson
a month ago
I had heard good reviews about John Lee Mazda, so decided to look there for my next car. Greg came over and was respectful, kind, and considerate taking the time to explain certain options and wasn't hard nosed or degrading. (Much appreciated by the way, as have had those issues with car salesmen before)The entire process was smooth, and in the end I was blessed with a much needed upgrade! Also with better financing than my credit union would have given me. I am now the owner of a 2024 Mazda CX-5 AWD. Thank you God for your blessings!

  Travis Osburn
3 months ago
Syntreka was my sales professional. The entire deal took place o er the phone, and I believe she jumped through every hoop available to provide a Tier 1 customer service. Continued follow-ups over the last several months to make sure we're still happy with our 2024 CX-90...hand down the best experience. If we purchase with John Lee Mazda in the future, you can bet, I'll be asking for Syntreka Williamson.!!

  AL
5 days ago
Sold my car here. Within minutes after test driving the car and inspection, they gave me a competitive offer and I received my check in the mail a week later. Preston was very professional and made the transaction a hassle-free process! Highly recommend.

  Patti Glassburner
3 months ago
Our salesman Benjamin McCullough was so awesome to work with when buying our new car. We started out texting the dealer, and then we got a call from Ben. He set up an appointment to come test drive this car. We drove the car and love it!!!We were able to trade in our car and get the new one for a great deal. It was the quickest negotiation ever by a dealer. We highly recommend this dealer. We love Mazda vehicles.

  Todd Link
a month ago
Outstanding service and Jared was excellent and no pressure to make a sell. This is the 2nd vehicle that we purchased from John Lee in 9 months.

  Clay Carpenter
9 months ago
We had a great experience shopping for our new Mazda. Greg was both helpful and knowledgeable, and he took the time to show us all the features of the car. He remained in contact with us without being pushy. He also took charge of getting the vehicle cleaned up and ready for us while we were taking care of the financials, so we wouldn't have to wait. We are very happy with the car and the overall experience.

  Adrian Baxley
4 months ago
John Lee Mazda went above and beyond for us! I saw the car of my dreams when driving home from work so I called they told me the price and that it was not even on their website yet. We went to see the vehicle and Syntreka Williamson helped us. She is a phenomenal car sales woman and she does not judge with crazy questions and will never try to force you to buy anything. We are very pleased with our purchase of the last two vehicles we have purchased with John Lee! Thank you Treka and team!

  *** Paige ***
a month ago
Recently had the pleasure of car shopping at John Lee Mazda and was fortunate enough to be assisted by Syn. From the moment we stepped onto the lot, her friendly demeanor made us feel completely at ease. Not only was Syn incredibly welcoming, but her knowledge about the vehicles was impressive. She answered all of our questions with great detail and patience, ensuring we had all the information needed to make an informed decision. Her guidance through the car buying process was invaluable, and she went above and beyond to make sure we were satisfied with our purchase. If you're in the market for a new car, I highly recommend seeking out Syn at John Lee Mazda for a seamless and pleasant experience!

  brian nola
5 days ago
Syn Williams is simply awesome! From start to finish the buying experience was amazing. She s both knowledgeable and professional. Additionally she s a very nice young lady. Great experience!

  Russ
5 months ago
I had been on the fence with purchasing an MX-5 for about a month, and then found the perfect one at John Lee Mazda. My Salesman Benjamin was outstanding. Zero pressure, just a relaxing deal, and great price. Happy with my trade value as well. Chris Carlington the GM, was also amazing, and very helpful. I highly recommend this dealership, if you want a hassle free buying experience. The service area looks very organized as well.

  Stuart McAuley, Jr
a week ago
Preston Pinegar was an awesome salesman, really cut to the chase and got me in a brand new Mazda. Michael, a manager up there was also extremely helpful. Overall these are 5 star gents. Go test drive one!

  Zach Bennin
4 months ago
This has been one of the best car buying experiences that I've had thanks to the help of Preston! As my wife and I were looking for a new SUV, we started by looking and going everywhere but Mazda. But after repeatedly seeing the Mazda CX-5 rank high in the category, we decided to check it out! With my wife and I having no prior experience with Mazdas, Preston was able to show and explain all of the great features of the car (which was a much better sales experience than what we had at all the other places we visited). Thanks to Preston's knowledge, good question asking, and friendly demeanor, walking away with buying the CX-5 was a no brainer! I would highly recommend going here to look for your next vehicle, and make sure to ask for Preston!

  tasha b
4 weeks ago
I had an awesome experience buying my vehicle at this location. Sale Rep Syn went above and beyond to make sure that the process was simple and easy. The entire visit was smooth and went very swiftly. I would 100% highly recommend her to sell you a vehicle. Keep up the good work Syn!

  Deanice Cruz
4 months ago
Although a stressful car accident totalling my vehicle led me to John Lee Mazda, I am obsessed with my CX-5! After researching on all the vehicles nearby, I am thankful for Syntreka for carefully and thoughtfully guiding me through the entire process. She was extremely knowledgeable about each car I looked at and took time to show me the exterior and all the great features on the interior before the test drive. Syntreka also worked with me and her team diligently to ensure I received the best offer, even after a price drop. Highly recommend working with Syntreka to anyone who needs a vehicle!Also, after my first service on my vehicle - I could not imagine anyone working on my vehicle than Matt Kauffman and his team! After a random battery incident, he ensured my vehicle was safe to drive. During my next service appointment, a flight time change required me to leave earlier than I expected. But everything in my vehicle was taken care of and discussed in a timely manner to get me to the airport on time!Thank you both for the great service and working with me, so happy with my first Mazda!

  Mason Pittman
a month ago
John Lee Mazda provided a pleasant change of pace in my car-buying experience! Syn was a great help; she was very nice and accommodating, making me feel comfortable throughout the entire process. She either had an answer for every question or concern I had or was quick to find one. I would highly recommend working with them for your car-buying needs.

  Michelle Cox
3 weeks ago
Everyone here was super awesome. Jared was amazing. He was very professional and had a great personality that made buying a new car enjoyable. Not once did I feel pressured or stressed. I highly recommend John Lee Mazda and definitely ask for Jared. Thanks, everyone, for all you did for me.

  Kara Bolin
2 weeks ago
Jared was awesome! He was very patient with us as we made decisions and was able to help us achieve a wonderful deal. Overall great experience and super friendly.

  scootertrawick
2 months ago
Jared was great! He wasn t a pushy salesman(which will make me walk away every time). He took the time to review all of the features on my new vehicle, I think that is the first time that has ever happened! I think he truly loves his job & believes in the product he is selling!Now let s see if follow up is as good

  Piet-Jan Schoots
a year ago
I had the most pleasant experience buying a car at John Lee Mazda yesterday. Katie was introduced to me as my sales person and looking in her eyes (eyes are the mirror of the soul) I knew I was in good hands with her. She is very friendly, warm and welcoming and nothing I asked for was too much! Also is she very knowledgeable about the product and explains in great detail. John Lee Mazda is a place I will go to for my future cars. I have driven Mazda for 40 years now with great satisfaction. I ended up with a great car (of course somewhat above budget but . who cares ;-))! Thank you Katie for your excellent service. I am sure John Lee Mazda will be very proud to have you there! That rose is very much appreciated!

  Jennipher Hedrick
6 days ago
Thank you Andrew for your help yesterday. Dispite being new you addressed all of our questions and concerns. We just started car shopping and you spent time with us as if we were purchasing today. Thanks again, and John Lee Mazda is definitely on our list of places to purchase our next vehicle.

  Mikayla Tate
2 months ago
Jenna was absolutely amazing! She got me into the most amazing car! I m so happy and she made it so smooth! Thank you Jenna

  Angel Bailey
7 months ago
I recently purchased a 2024 Mazda CX90. I literally went into the dealership to test drive and browse and ended up leaving the same day with my car. On a SATURDAY. Syntreka made my new vehicle purchase a very pleasant experience. She helped secure the vehicle that I wanted, kept me updated, was very transparent and explained everything clearly. I would recommend and trust her to be your favorite salesperson! My car was a demo so it had been driven for a few weeks and during that time a rim and tire were curbed. Syntreka made sure that both the will and tire were replaced at no cost to me. Which I greatly appreciated. All staff that I had interaction with were very kind and professional. Highly recommend John Lee Mazda.

  Chandra Tyson
a month ago
Just bought a CX-5 Premium and Alex Dawson was the BEST salesman. He was knowledgeable and kind. Alex took time to explain the ins and outs of the car. I didn t feel pressured at all. Wonderful experience!

  Jennifer Bowman
3 days ago
Cant give Zero stars.. My son bought a used car and 2 weeks after we purchased it they called and said we didn't put enough down. WHAT! They only gave him $500 for his trade in.... The Tires on the Trade in were more than the additional money they said they needed.... USED CAR SALES MAN at its finest!!!!! Ya'll suck

  Dey (Deys World)
2 months ago
I just want to thank a salesman by the name of Alex Dawson. Throughout the process of trading and buying a vehicle. He was patient with me. At first I was kind of nervous trying to trade my vehicle and also purchase out of state but he made it a smooth process getting me with his manager to further facilitate the deal. By the time I got there the vehicle was up front and ready for me to view, paperwork was ready for me to sign. I ended up asking to install a tow hitch. Got the whole process done in one day. Thanks Alex. If you ever go to John Lee Mazda. I recommend asking for Mr. Alex Dawson. His General Mgr was very helpful is well. Thanks Chris!One last thing, have to like their warranty as well Lifetime Powertrain Warranty!!!

  Lesley Butler
6 months ago
Branson was professional, and so understanding of our situation. He had my daughter in her brand new 2024 Mazda CX5 in no time. The whole sales team and service department treated us like family. I guess now we are family!

  Ray Wu
7 months ago
Syntreka made my new vehicle purchase a very pleasant experience. From the beginning to the end, the interactions with her (and others) were all positive. She helped secure the vehicle that I really wanted, kept me updated, was very transparent and explained everything clearly. I would recommend and trust her to be your favorite salesperson!

  Opening Hours

Monday 8:30 AM-7 PM
Tuesday 8:30 AM-7 PM
Wednesday 8:30 AM-7 PM
Thursday 8:30 AM-7 PM
Friday 8:30 AM-7 PM
Saturday 8:30 AM-6 PM
Sunday Closed

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