Honda of Bay County Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tim Smith
9 months ago
I had some issues with my car warning lights alerting me on my dashboard. These friendly folks were very helpful and got me in quickly, and diagnosed the turbo problem and ordered the parts, and had me repaired in just a few days. They worked with me with the extended warranty company and got my damages approved for payment. They also had a good deal arranged with a local rental car company to save me about 70% of the cost of a vehicle.It's difficult to find good customer service like this these days

  Rose
8 months ago
Christopher Helms did an amazing job this morning on my Honda. He took care of the oil change and rotation. He explained everything. He had me out the door in less than an hour. Just an awesome experience!!! Thank you Services: Tires, Battery, Oil changeServices: Tires, Battery, Oil change

  Andrew Splendorio
7 months ago
Made an appointment to come in 12 . I asked how long that I was going to wait . Oh it will be at least 2 hours to get it in why did I make an appointment? Oh that s just to check in I waited 2 1/2 hours my car never moved . This was for a warning light that should have gone off with new starter that was installed

  Rob Smith
2 years ago
Very professional, friendly, and thorough. One of the services I wanted was headlights replaced. The service writer told me not to, headlights are $1000 a piece! She suggested a buy a restoration kit myself. The first one I tried had failed. But the second one was much better. I bought both kits elsewhere, so it's not like they were trying to upsell me.Will definitely return for service, even though is 20+ miles away.

  Cedric Walker
2 years ago
Everyone was awesome. Felt like family so informational in the questions I asked. Kept me smiling and happy. If you want a real car buying experience go to Honda of bay county they are A-1. Big tip if going to any dealership test their character and humor, that will determine should you do business by their natural reaction.

  Mursi Ahmad
7 months ago
Fast service and good place clean and easy in and out.On top of that nice people to deal with.

  James Casey
2 years ago
Service department was stressed but good. Alex waz outstanding! Took time to answer questions and make sure it was done right. Friendly atmosphere throughout the facility.

  Bradley Utley
a year ago
Left my car there for an oil change they ordered me a Lyft to ride home then I missed there call back..... They never sent me a text about getting me another Lyft so now I have to wait till the next day to get my car........

  gladatlast
2 years ago
Drove all the way across town for an appointment to fix a certain piece that was stated when the appointment was made only to wait for an hour and a half and then them tell me that they had to order the part. It was supposed to be 30 minutes worth of labor and we got no labor so far after being there for nearly 2 hours. My host attempted to be a little bit rude in his text messaging after I was there waiting for an hour but ultimately it wasn't his fault that the part wasn't there. Obviously a breakdown of communication somewhere though.

  Mo Fay Williams
2 years ago
I went there specifically for a Honda car was trying to sell me some other car and I didn't and wasnt about to put down 2k. Associate tried to play me by saying oh someone is interested in car but played himself cause I just went to another dealership and got a BRAND NEW CAR.

  Terry Kelley
2 years ago
Two separate service actions. Both went flawlessly from service writer to completion. Totally satisfied with the experience. Thank you!

  Haley Kyle
3 years ago
Mark and Jack were amazing. I've been a Honda customer for over 15 years and highly recommend Honda of Bay County.

  Lori Smith
3 years ago
They are very short handed. We had great service from Patrick our service advisor but they are so shorthanded

  Larry Sieg
2 years ago
The first service on our new CR-V hybrid., only took about an hour. Excellent service.

  Brittany Barker
2 years ago
These people are great!!! The service is above and beyond any other dealership I have been through.

  Khashayar Shirvan
2 years ago
They expect you to keep the receipt for a battery to honor the warranty that should be listed on the battery!

  Mary Cooper
2 years ago
Had a wait but very friendly and helpful in my time of need!!!

  Bada Bing Bing
2 years ago
Thanks Lori for a seamless service experience!! ...I'll be back for sure!

  mcKay Nan
3 years ago
Love love love my experience there! James and Chris are AMAZING!!!

  Debra Gray
5 years ago
Great service and knowledgeable staff. Very friendly

  Glenn Goldman
11 months ago
Quick service and friendly staff

  Susan Southworth
5 years ago
Oil change and service reasonable cost, family friendly waiting area.

  robert smith
2 years ago
Very courteous and prices are reasonable for a dealership.

  Shirl
3 years ago
Oil change, tire rotation and computer check took approximately 45 minutes.

  STEVE HOAGLAND
2 years ago
Great customer service, Great pricing

  Leonard Brownless
2 years ago
Best service by service receptionist and mechanic ever!

  Sylvester Warren
a year ago
Drove thru used car area.

  Shirley Allen
5 years ago
Michele was very courteous.

  Annette Faucheux
2 years ago
Service lady was just wonderful

  James Hobbs
2 years ago
Very very nice people and very helpful