Brakes 4 Less
4.6 (116)
8319 Panama City Beach Pkwy, Panama City Beach, FL 32407
(850) 655-7867
brakes-4-less.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Brakes 4 Less is a family-run auto repair shop located in Panama City Beach, FL, specializing in brake services. They pride themselves on providing quality service at fair prices, with a focus on honesty and customer satisfaction.
Services offered: Brake shop, Auto repair shop, Car repair and maintenance service.
Brakes 4 Less Reviews Summary
Pros
- Excellent customer service with a friendly and welcoming atmosphere, making customers feel like family.
- Honest and trustworthy staff who provide thorough explanations and avoid upselling unnecessary services.
- Competitive pricing and quick, efficient service, ensuring customers' vehicles are back on the road promptly.
Cons
- One negative review mentioned issues with warranty coverage and lack of assistance in resolving recurring brake problems.
Suggestion
Improve warranty support and ensure effective resolution of recurring issues to enhance customer satisfaction.
Positive Words
Great, honest, trustworthy, friendly, efficient, competitive, excellent, thorough, prompt, welcoming.
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
John McK
a month ago
This is the best garage to get your brakes fixed...hands down! The lovely couple that greeted us could not have been nicer. It reminded me of a service station in a small town. They are genuinely concerned with providing a quality service at a fair price. I would recommend this establishment to anyone in a heartbeat!
Tisa Shipman
2 months ago
This was my first visit and I assure you it definitely wasn't disappointing. This is a family run business they are absolutely amazing, make you feel like family. They are definitely honest people and not going to rip you off. Thanks so much you guys for helping me out and saving me some money. I definately recommend this business for all your brake needs. My car feels and sound amazing.
Tearsa
a week ago
They did an amazing job on my vehicle! The environment is nice as well, the owners are very nice people and treated me like family. Will be back every time!
Alina Monzon
2 weeks ago
Breaks for less was very helpful and awesome to work with. Very professional and quick service. 10 /10 would definitely Recommend. Definitely coming again. Best prices in Panama City
T-Rav
4 months ago
So happy I came across these guys on the beach, they re a blessing! Wonderful staff, I felt like I was taking my vehicle to a family members shop. Very fair pricing that matched exactly what they offer. That was a no brainer in these times, especially after what I quoted at the dealership. Got the premium package done, and everything works and sounds great! I will continue to service my brakes here from now on.Service: Brakes
Aaron Soldner
a week ago
Terrible - do not use. Had a problem with my vehicle, which caused 4 complete replacements of pads, rotors, calipers, etc in about 30k. Explained the issue and they sae service history, but just like other shops prior, did not solve the problem, but rather leaned on their warranty. However, when needed, that warranty did not help. My brakes with less than 7k miles on them locked up again while traveling on vacation. Took vehicle into repair shop, who listened and reviewed the history, and ultimately took the time to hopefully resolve the problem. I called Brakes 4 Less Customer Service to see if they were willing to cover a portion of the cost, since all they really did was sell me a 40k mi warranty, and to no one's surprise, they are not willing. I'm nowhere near a brakes 4 less due to vacation travels, and they say they understand my predicament; however, they are definitely unwilling to help the customer. Please find a different auto repair shop to replace your brakes!
purity kariuki
2 weeks ago
Drove to Panama for the weekend when our brakes got really bad and we needed to get them replaced. We called ahead of time and gave us pricing over the phone and we were in an out in under an hour with our brakes replaced. Customer service is top notch ! Thank you again guys for a great job.
Trevor Westron
5 months ago
Great service quick. Top notch communication. Warranty issue arrose and was blown away how quick and hassle free it was. Fixed issue and more. Richard is as good as they come. Don't wast your time going anyplace else . They have the service and quality nailed perfect. Best in the SE US bar none
Romario Phipps
2 months ago
Got to this shop based on Reddit reviews and I was extremely satisfied as they went above and beyond with a honest breakdown and analysis of my car. I will definitely be coming back for all future brake repairs. Customer service is A+!!
Tracy Clark
a month ago
Wonderful service, very reasonable prices and brakes were done a lot faster than I expected! Will absolutely use again.
Chris T
a year ago
Great service, very competitive price. Richard was very clear and informative. I would definitely go back. Had them replace rotors and brakes on back of F150.
Melinda Casey
a month ago
I had squeaking and I brought my truck here. They looked at it and showed me what was going on. They are very honest quick and clean. I highly recommend coming here.
Laura Bermudez
a month ago
Great service from the start. The manager was very nice and honest, including the lady at the front desk. I will be back and will refer anyone to this location. Thank you!
Nikki Smith
4 months ago
We were very much pleased, customer service was amazing from everyone on the team Mr. Richard is a phenomenal mechanic, told him about our problem and he didn t hesitate to fix it!!!!!! I HIGHLY RECOMMEND THIS COMPANY!!!! :) :) :)
Greening 42
5 months ago
Just passing through, had some issues with front brakes. My lower slide pin wasn t seated correctly and was sliding out. They got me right in, took care of it no problem. Cant recommend them enough, honest and accommodating
Tamia Bell
4 months ago
Best prices around town + quality work you can t beat it! After wasting money at another shop, he got my car all the way together. Only place I ll go from brakes moving forward
Mark Walker
9 months ago
Great experience despite a slight appointment issue. Richard the manager truly cares and goes the extra mile to please his customers. I know this is a tough business, as it is hard to keep good staff these days, causing a work load imbalance. Just be patient and you will not be let down. I had both my front and rear brakes done on my 2017 Ford F150.Service: Brakes
matthew valdes
3 months ago
Great price and easy to work with. Only shop in pcb that installs custom breaks not only the ones they sale!!! They also work super fast was in and out in no time!!!
Holly Goins
2 months ago
Had a great experience with Breaks 4 less , these guys do an awesome job customer service was great and break and rotor job was done in a timely manner ! Definitely recommend this place.
Renee Coffee
5 months ago
I am from out of town and I stopped here thinking that I had a brake problem. I didn't but the mechanic put my car on a lift and fixed the problem. I tried to give him some money for his time but he wouldn't take it. I highly recommend this place.
Trell Bowie
3 months ago
Mr. Richard has done a great job on 2 of my personal vechiles. Will be bring my third vechile here soon. Thanks for the great customer service frfr
Harold Palmer
6 months ago
I had a terrible squeaking noise coming from my brakes on the drivers side front tire. I had taken my car to 2 different brake shops that "thought" they fixed my issue. Took it to these guys, did not have wait, they took my car straight into the shop and had my issue fixed within 5 minutes.I highly recommend this shop. They know what they are doing!!!
GDN
7 months ago
Awesome professional customer service and work! Richard replaced all the brake pads and front rotors on my Jeep which were badly worn out at very reasonable price. Highly recommend !Service: Brake service & repairService: Brake service & repair
Roger Harper Sr
4 months ago
They were very helpful and done a great job on my BMW. I would use them again!
Jessica Norton
11 months ago
These Guys were prompt!They did an excellent full brake repair on my Cadillac today and I mean, I was in and out within in 30 minutes!I was last minute with my appointment told them how busy I was today..They got me in, did a fantastic job!They were courteous and very informative!I ll be back!Service: Brake service & repair
Kirk Musick
a year ago
Absolutely the BEST place to have honest work done without a sales pitch. They went completely out of their way to ensure I was taken care of. They did work outside of the job scope, just to be thorough, overnighted the parts because they knew I needed the brakes done ASAP, and even did a service of braking free a seized caliper to get me by until the next day. With so many dishonest repair shops in the area, this is the one you can bank on doing the job right and at a great price. Very trustworthy and decent people. Highly recommend.Service: Brake service & repair
E H
11 months ago
These guys are awesome. The manager fully explained what each level of brake service included and then allow me to decide what was best for me. They didn't try to sell me any unnecessary parts or service. They got me in and out in a very timely manner and now my truck brakes as good as new. Thank You for taking great care of me.Service: Brake service & repairService: Brake service & repair
Amanda Marsh
9 months ago
I WISH I COULD GIVE THIS PLACE MORE STARS! Richard and his team were very nice and genuine. They went out of there way to call multiple places to help me in my situation. I was almost ripped off by tire kingdom, and someone recommended Breaks for less. Thank goodness they did. I cannot thank you and your team enough for what you done today. Y all really were my blessing in disguise today.Service: Brake service & repair
Alana Hudspeth
2 months ago
Best prices in town. Very clear and communicative staff and never once has tried to upsell me stuff I didn t need.
Jennifer Madaleno
a year ago
This was a great experience for me! The gentleman were very helpful and polite. I tend to be nervous going in for car repair as a women because they usually seem to overcharge me but they were the opposite. I thought I needed more work then I did and they were honest with me and it was repaired quickly. Definitely recommend themService: BrakesService: Brakes