Cruz Auto Body Repair
4.5 (54)
37134 US Hwy 19 N, Palm Harbor, FL 34684
(727) 614-3311
cruzautobodyrepair.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Cruz Auto Body Repair is a reputable auto body shop located in Palm Harbor, FL, known for its professional services and customer satisfaction. They offer a range of services, including painting, bodywork, transmission repairs, and more, with a focus on quality work and fair pricing.
Services offered: Painting, Auto engine diagnostic, Carburetor cleaning, Air & cabin filter replacement, Exhaust, Body & Trim, Welding, Transmission, Air conditioning, Oil change.
Cruz Auto Body Repair Reviews Summary
Pros
- Highly skilled and professional staff, especially Roberto, who is praised for his friendly and honest approach.
- Reasonable and fair pricing for services, with many customers appreciating the affordability of the work done.
- Excellent quality of work, with numerous customers mentioning flawless paint jobs and timely repairs.
- Outstanding customer service, with fast turnaround times, good communication, and a high level of customer satisfaction.
Cons
- Some complaints about appointments not being honored and lack of professionalism in handling scheduling and communication.
- Occasional issues with mechanical repairs, as mentioned by a few customers who faced challenges with ongoing vehicle problems.
Suggestion
Improvement in appointment management and communication to ensure better customer service experience.
Positive Words
Friendly, professional, honest, affordable, quality, fast, highly recommend.
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rajiv Hudek
a year ago
Roberto is one of a kind. He's very friendly and charged me a very reasonable price to order and install my rear left brake light housing. I would highly recommend him for any type of body work you have!
JULIA COLON
3 years ago
My 2007 FJ s Cruiser paint was all cracked, faded and in need of a good job. Robero at Cruz Auto Body Repair was amazing. Best price around, work is flawless and on time. Will never look for other options. More than 100% recommended.
Pat Szczepanski
a year ago
WOW!!! FANTASTIC WORK!!! I just happen to break down right outside their door, and truly believe this was meant to happen, and am thanking GOD for them! My car needed some mechanical work done, and I had lovely duct tape on both back and front bumpers, so I called and spoke to Roberto, and they took excellent care of my car!!! IT LOOKS BRAND NEW!!! professional work, fair prices, and Roberto is just so friendly, helpful and I cannot thank them enough for the awesome job on my 2009 Honda Fit!!!!Services: Painting, Auto engine diagnostic
Jmack
2 years ago
Great guys working here! Fast and friendly service! I had a tire changed in about 10 min!
Brett Snider
a year ago
Great service, car was fixed within a few days, and looks great! Best prices around town. Employees are patient, and upfront. Thanks guys!
P. Gabrielene Rowe
3 years ago
Roberto is simply AMAZING at what he does.I had engine, and body work done, I am still AMAZED at the professionalism, communication that was portrayed.I had two other estimates and was VERY disappointed at the rip off price.A friend recommended Cruz Auto Body, spoke VERY highly of the quality work and reasonable priced especially during this pandemic.I was very impressed with the AMAZING QUALITY work, and turn around time.The paint job is PERFECT, I was worried about the paint matching, but VERY VERY happy and pleased at the amazing paint job, PERFECT match!!I will never go anywhere else to get my car serviced, I found my perfect mechanic, and already recommended Roberto to my friends.For a professional, timely and affordable service, I HIGHLY recommend Cruz Auto Body, you can't go wrong.A very happy and SATISFIED CUSTOMER .Thank you so much, the best mechanic in Clearwater.Services: Carburetor cleaning, Air & cabin filter replacement, Exhaust, Painting, Body & Trim, Welding
Jennifer Lopez
2 years ago
Worst place ever I will never send anyone there the guy raymond is a fraud he sold a vehicle illegaly all rusted underneath the car and said it just needed an alignment failed to mention it is rusted and falling apart and the break line is broken I feel he owes me a car or my money back the break line is a safty hazard, I took the vehicle to the mechanic he recommended and they said the vehicle is not not safe to drive. They claim they won't give me my money back or a better vehicle, I asked him what else was wrong with it and he kept saying just the alignment needless to say I'm not very happy it hasn't been a full day neither.
Amy Angell
a year ago
I called to have my mirrior replaced after another place said mazda parts are hard to get and he immediately got my part ordered with no problem , he also got it fixed in shorter time than exspected .Love this place and will go to again ....Very friendly service . ThanksService: Body & TrimService: Body & Trim
Mark Zerbe
a year ago
Roberto is a very honest and reliable mechanic. He replaced my daughter s transmission and was very responsive with follow up.Service: TransmissionService: Transmission
Terry Bettis
2 years ago
We live on the road and had a mishap with our truck. They got us in the day we arrived (happened to be camping right across the road which was convenient). Work was done quickly and truck looks like new!! AND they detailed it too!!Services: Painting, Body & TrimServices: Painting, Body & Trim
shunta woodard
2 years ago
This is the worst place ever. I had an 8 am appointment to get my vehicle worked on mind u I dropped it off the night before. All day long never looked or touched my vehicle. The mechanic did not call me on the status or even to tell me he was not going to get to it today. Not professional or business like at all. If the service is anything like their professionalism I m glad he didn t fix it.Service: Body & Trim
bryan conley
2 years ago
I had Roberto do some paint work on my wife's car. He did exactly what I wanted. She was extatic and it looks great!! I would recommend these guys for sure.Service: PaintingService: Painting
Chris Hall
a year ago
Terrific work. Reasonable price. They did everything they promised - plus a car detail. Highly recommend!Services: Painting, Body & TrimServices: Painting, Body & Trim
Gi Gi
2 years ago
The worst place ever as far as mechanical goes. The mechanic has had me replace 3parts and the problem still not fixed. The last part I couldn t get a refund for now I m stuck with a $289 part that I don t need. So I m out of $500 dollars and the car is still not drivable! The BBB NEEDS TO LOOK INTO THIS PLACE!
Krystal Medero
3 years ago
I ll never buy another car from Chris or his brother Raymond. I ve personally purchased 2 cars. First, a Kia which he charged my father with cancer way over KBB value. Second, a Mercedes. Both cars had check engine lights on. Mercedes had the wrong oil dipstick. After spending 1400 for a new intake manifold in it the timing Chain slipped and busted #3 and #4 pistons. I brought my friend to purchase a car from Chris because I thought he was a decent guy, she purchased a Chevy Malibu for 4K plus. Way over KBB value. It had no gas cap, old tires, 4 oil leaks, a gas tank leak and so much more. I asked him to help fix the Mercedes, he said he had no mechanic...after my friend found out her car was screwed he offered to fix it a week later he has a mechanic? Hmmmm yah. I ll never send anyone his way again. Tax season, save your money and time. Purchase elsewhere.
Robert J. F. D
2 years ago
Mr. Cruze is very Courteous, Proficient skills. Multi Linguistic.Courteous and veteran friendly.Thank youHis resolves issues other than just body work...Excellent mechanic.Is very honest business man.
yahaira pagan
a year ago
Roberto can pretty much fix any vehicle issue under the sun. My go to auto mechanic, I highly recommend !Services: Body & Trim, Air conditioningServices: Body & Trim, Air conditioning
Leydee Huaman-Coronel
2 years ago
This place has the best customer service I have ever experienced at a car place. Fast. Good price. I couldn't be happier and will definitely go back!
Bharti Patrawala
a year ago
He did paint and body work on my carVery professional and did a great workI would highly recommend his servicesService: TransmissionService: Transmission
Mateo Mejia
3 years ago
Great service!! Car looks absolutely amazing it looks brand new and in a very timely manner. Pricing was very good too, would HIGHLY recommend this place to anyone.
Direct Source
4 years ago
I am a car dealer and I took my car to many different places it was a pearl white 2019 Mercedes and the rear quarter was hit right on the line which most people told me would not be fixable when I took it to the shop I was amazed at the customer service but most importantly the outcome and results !! Roberto is a man of his word and went up and beyond to make sure I was able to keep my vehicle you would never know this vehicle was ever in an accident thanks to mr Cruz
dayna cannistraci
a year ago
I just want to let you guys know that this guy is super fair and a great guy does good work fast return and that's about it but he's a great guy to get work done fromService: Body & TrimService: Body & Trim
Randy Wingfield
3 years ago
I got rear ended and it was my company vehicle I told them i didn't want to rush them at all. But it would be amazing if I could get it back asap they had it done in 1.5 days and it looks amazing A+++
Anita Castora
a year ago
Great job repairing my car. You m are few V it look new again!!! Thank you so much!! Anita
Amar Hujic
3 years ago
Took my 2017 mercedes S550 for body damage and paint, AND WOW!!!! Looks like when I took it off the lot. Highly Recommended 5 stars.Services: Painting, Body & Trim, Oil changeServices: Painting, Body & Trim, Oil change
Kristion Banga
4 years ago
They did a great job on my Pathfinder. I was hit on the fender by a pickup and they did my car right. Would definitely recommend this place over anyone else.
William Scott
2 years ago
Great job and very reasonable price. Also, finished 1 day earlier than promised. Will recommend to my friends and family.Services: Painting, Body & TrimServices: Painting, Body & Trim
Brandon Gregory (FLBrando)
10 months ago
Great work and fair price. The owner is very friendly.
William Zira
4 years ago
Quick turnover . Very understandable about not having a car. Colors matched perfectly and on downtime they fixed a couple mechanical issues. Highly recommend
tashi girl
2 years ago
Really happy with how my car came out. Really happy with his pricing