Courtesy Honda Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Juan Merayo
a month ago
Great facility and good customer care. Rich took great care of my Pilot. Highly recommended, they have great online discounts as well.

  Christopher Henson
6 months ago
I felt bait and switched by the different numbers told to me about the diagnostic fees. Service advisor named Ivan was rude and gave me the runaround about speaking to a manager, even though he knew the manager was gone for the day. Then he didn t have the guts to call me back and tell me the manager was gone for the day. He had another service advisor do it for him TWO HOURS LATER. Thanks to Brandon (service advisor) and Mike Miller (manager) for saving the experience from being ruined.

  Dessie Lewis
10 months ago
This is an "Auto Dealership" that "REALLY DOES" what a car dealership should do from buying the car to the upkeep of your car with expertise mechanics and your normal service representatives making sure that you understand what you want and need.A beautiful waiting room and this a very modern facility.From the salesperson to the financial, you're treated with respect. I've bought 3 new cars from Courtesy Honda and I am pleased with every transaction and will be back.

  Rick G
a year ago
First of all, kudos to Valerie in the service department! Smart, reliable and genuinely friendly. You're the best of the best.Being new to the area and in need of a minor but important repair to my Honda, I called Courtesy Honda. The got me in the same day and got it fixed in a short time. The waiting room was clean, comfortable and pleasant.While waiting, I browsed the new cars in the showroom. It was really nice checking them out without being stalked by a sales person. The people in the showroom were friendly and available without making me feel uncomfortable (which happened in the past at different Honda showrooms).Later this year, when I'm ready to get a new Honda, this place will be at the top of my list.

  Terry HOFBAUER
3 months ago
Always personable and yet professional. Valerie and Krystin were amazing.

  Genelle Vachon
a year ago
Tracy, one of the service department managers, provided top of the line customer service for my elderly mother s Honda Fit. Tracy looked after my mom as though it was her own mother and we are very grateful for Tracy s responsiveness as well as her all around great professionalism. It is evident that Tracy cares about Courtesy Honda s customers and goes over and above to make everyone s service experience easy and seamless.

  Tarah Meyerowitz
a year ago
I take both my vehicles here every time I need anything done with my vehicles....the service advisors and technicians consistently do an amazing job to make sure I'm well taken care of.

  Alison Grenon
3 years ago
Do NOT go to this dealership. They take advantage of the elderly. My 82 year old grandmother was treated with grotesque disrespect by Jim (salesman). Their advertisements were filled with falsifications on pricing just to get people in the door. Once in the door, they attempted to coerce my grandmother into handing over her current vehicle for chump change even though it is in pristine condition (new tires, maintenance up to date), demanding that she hand them her keys as a part of the exchange for a new vehicle. They bullied her into filling out credit forms with her personal information and she felt like she couldn t leave. When she finally left, the salesman verbally accosted her for not wanting to purchase a car from them (direct quote: your family must not like you as much as we do that they don t want you to have a new car ) and then got into his vehicle when she was walking in the parking lot, squealed his tires past her, almost hitting her. This is absolutely dismal to treat someone this way. Do NOT purchase a car here. There are plenty of respectable Honda establishments without the elder abuse.

  dale laird
2 years ago
It was my first stop for service for my Ridgeline and I felt like we had been dealing with each other for years. Service was was completed in a timely fashion.

  Arno C Sinram
11 months ago
Always great service, very helpful reps and the waiting lounge is the best.!

  Adiba Korkis
a year ago
I had a great experience with Greg servicing my 2019 Honda Accord. I will definitely be back.

  Gulfwing
3 years ago
Quick service, had 10 am appointment and service expected to take as long as 3 hours. Was rolling back home around 11:20.

  Jay Michlin
3 years ago
Bought the car here 5 years ago and have serviced it here ever since. Always an excellent experience.

  C Eleyet
a year ago
Got what we wanted very nice people Sandra and manager are awesome

  Mary Buzz's FB
3 years ago
They were nice and set up an appt for Friday to get key fob

  Vince Jones
5 years ago
Up sellers... Brought my wife's car in for a recall and magically they found lot of services they recommend getting done.. almost like a scare tactic

  Ed Igoe
a year ago
Great staff, super clean facility.

  Rob Holland
a year ago
Fast service and also found a nail in my tire

  Michael Salviano
a year ago
Quality I would expect from a dealership

  Daniel Weber
a year ago
Very knowledgeable and polite service advisors.

  Roger Stern
2 years ago
Awesome service. Loyalty pays off ppl

  The Buttonlady e1
2 years ago
Honda knows how to take care of its cars I'm very happy with them

  Carol Schroeder
2 years ago
Always go out if there way to help,whatever service one may need done.

  Mark Losee
a year ago
Courteous, helpful and friendly staff!

  Dan Rolfe
3 years ago
Great service. Friendly staff.

  Mari Ayala
3 years ago
No complaints. Great job

  Kushtrim Ballazhi
9 months ago
Tracy was superb!

  William Farmer
9 months ago
Great service

  Jose Merejo
2 years ago
Great service customer

  Joni Wenstrom
2 years ago
Long waits even with a appointment