INFINITI of the Palm Beaches Service Center
4.4 (17)
                        
                        
                           
                        3101 Okeechobee Blvd, West Palm Beach, FL 33409
                        
                        
                        
                        
                          
                           
                          (561) 220-5393
                        
                        
                        
                        
                        
                        
                        
                          
                             
                            infinitiofpalmbeach.com
                        
                        
                        
                        
                        
                           
                          Claimed
                        
                        
Service options
Accessibility
- Wheelchair accessible entrance
 
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
                      
                         
                        Kellie Southwart
                      
                      
                        
                        
  
  
                        4 months ago
                      
                      
                      Tony was amazing to work with! He kept me informed the entire time and made sure all his customers were content waiting for their vehicles. Very happy with my experience with Tony and the entire Infiniti service department! Felt like I was driving a brand new car home!
                    
                      
                         
                        Zazamel Zazamel
                      
                      
                        
                        
  
  
                        6 months ago
                      
                      
                      Infiniti's rep Alaijah was pleasant and professional, my car had a serious issue, my choices were limited and I don't live in Fl. My experience with Alaijah was excellent, she measured the situation intelligently and offered practical realistic suggestions and offered me the time necessary for making the decision that best suited me...  Thank you for being brilliant  
                    
                      
                         
                        Eric Raguindin
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      I purchased my infiniti qx60 in 2017. I have been using the infiniti service since then. My service advisor, Mr. Danny Solorzano has been very helpful and approachable. He is very knowledgeable to all service needs of my qx60 and never took advantage of his clients.Services: Tires, Electrical, Auto engine diagnostic, Brake service & repair, Battery, Oil changeServices: Tires, Electrical, Auto engine diagnostic, Brake service & repair, Battery, Oil change
                    
                      
                         
                        Lake Park Inn
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      KEVIN JENSEN is the best service person I have ever had. I have owned/leased over 10 Infiniti vehicles over the past several years. Very rarely do you find someone that knows what they're talking about and what they are doing in dealership service departments these days. He under promise and over deliver on everything. We plan on bringing all of our cars for service to Kevin and the INFINITI of Palm Beach going forward. Kevin is truly a car guy who knows what he's talking about. Fixed the problem that two other Infiniti dealerships couldn't truly diagnose. He brought out the cavalry when I pulled the car in and took it seriously. Between him and the master mechanics, they got it done. Thank you! Larry B.Services: Tires, Steering & suspension repair
                    
                      
                         
                        Tameeka Johnson
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      I wish I could give them no stars I bought my 2016 QX60 from there and when I tell u its been nothing but issues since!!!!!! I think it may be a racial issue but whatever it is DO NOT BUY FROM THEM GO TO THE INFINITI LOCATION I BROWARD or a different county, Thats exactly what I plan to do Services: Tires, Oil changeServices: Tires, Oil change
                    
                      
                         
                        Rose Joseph
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      I went to that place for a simple simple service that shouldn't  cost me much under my vehicle. I ended  up paying much  more than i was  expected. I was  not ready  to spend that much money, if all   the fees were  properly  disclosed I would  not take the service.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
                    
                      
                         
                        Jenn Jenn
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      Raymond in the Service Department is such a Gentleman.   Great Customer Service. Very helpful on what needed to be done with my car
                    
                      
                         
                        rhonda g
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      Always A+ professional service.  Israel and Kerry are both terrific.
                    
                      
                         
                        Taha Yaagoubi
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      They take care of you. All of them are great.
                    
                      
                         
                        Robert Krauss
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      A great place full of dedication and the tools to back it up
                    
                      
                         
                        Brian Grzech
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      No complaints at this dealership.
                    
                      
                         
                        Rey Esquilin
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      Good treatment from the technical advisor Carlos Ferrer and great knowledge of vehicle maintenance. Quick repair and a detailed explanation of the repaired parts.Buen trato por parte del asesor t�cnico Carlos Ferrer y gran conocimiento del mantenimiento de los veh�culos. Reparacion r�pida y una explicaci�n detallada de las piezas reparadas.