Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  KAREN BEARMAN
a month ago
Really great and efficient service. Averyvaried and complete selection of automotive necessities coupled with the best and most personable service.. 5 star plus rating

  Veronica Faro
2 years ago
My second time in Advance Auto Parts, and both times Brad was excellent. First, I needed a new 3V lithium battery for my key fob, and he replaced it for me. The second time around needed new windshield wiper blades of good quality $50 and not cheap $30 that need yearly replacement, and he also installed them for me. You get personal service at this shop. I highly recommend Advance Auto Parts, located on Northlake Blvd across the street from Publix near I-95. Service is exemplary. Thank you, Brad!--Returning Customer, Veronica11/2021

  Reviews by C-Top
a month ago
This is the best location to shop at.They have the best staff and they're knowledgeable when it comes to the parts and products you came for.

  Adam Rockoff
11 months ago
Nathan was quick. He helped me put the new battery in. Very professional. I highly recommend anyone needing auto parts to go into see Nathan.

  The Champ
11 months ago
I had the best experience at this location. Friendly and knowledgeable associates like Cici are a blessing for this company. The store manager Mike went above and beyond to help me plug my tire. Which is no easy task. He is by far the best manager I've dealt with. I will keep shopping at this store and tell all my friends and family to come to this location. Thank you so much Cici and Mike for giving me the best customer service as well as going out of your way to get me back on the road. These employees deserve this recognition. This company needs more employees like them. Truly grateful...thanks again

  Katie Secrist
5 months ago
Here alot!!! KC is always helpful and goes above and beyond! 1000 star service!!

  Ronald De L'Etoile
a year ago
Yes, I went through at 5 PM on a weekday. Yes they were a little busy. But Steve needs customer service training. He looked like a seasoned professional, but his behavior was not professional. I am a paying customer and they may not need the profits from my sale ($400 battery) but to act like I was a burden because their policy is to help me with testing my electrical system. You can still be busy and make your customer feel that you re interested in helping when they get caught up but his whole body language. Made me want to just say F, you which I didn t think to myself and just walked out. I ll go somewhere else and get my $400 battery.

  Manu
10 months ago
Was in and out , the guy checked my battery and answered every question I had. Installed my new battery and had me on my way in less than 10 minutes. Would definitely recommend this location!!!

  Tray Marotta
a year ago
Such a WONDERFUL place. Howie the mechanic out front figured out the problem I had with my car. I simply said for the part inside and and Howie charged such a small amount in labor I felt I should til him in top of that amount. So happy! Brad the manager came out and started cleaning my headlights complimentary as I waited. Such great trustworthy people. Never bringing my car anywhere else

  Jeysson Bonilla
a year ago
The guy behind the counter was super cool and quick to assist. Helped me find a straw for the chain lube right away. Very nice, knowledgeable and professional. Thank you

  Yakov Rozenberg
6 months ago
They have everything you need and want. Very friendly and knowledgeable people will service you.

  David Metcen
a year ago
Great store! Only issue is they need to advertise correct price. I wanted to pick up a interstate MTLine battery. I called to make sure they have it in stock for$149. Sales person said yes we have them but not for that price. It's $169 . Not a big issue. Advanced auto still rocks!

  Defiance Studios
2 years ago
I want to give a HUGE thank you to Jon Sun. I have been shopping at this store exclusively for the past few years simply because of how knowledgeable and helpful Jon is. He is a great employee who is dedicated to excellence and always ensures I m taken care of. It s so rare it seems nowadays to find anyone for that matter who embodies the same values. Thank you for all your help Jon!

  Michael Linton
2 years ago
Staff was friendly and helpful. Took car there because it had trouble starting in the morning. I requested if the battery could be tested. With no hesitation the Staff member tested the battery and provided the results. He provided replacement options. We purchased a new die hard battery and he replaced it quickly. He had us test the battery by starting several times and we were on our way. The process was quick and staff was very helpful. Definitely would go back.

  Norma Carnicella
a year ago
I was angry at this store for 2 years for trying to make me wear a mask. I would nit have gone back last night for a battery but my son was driving and we were in a hurry. So we went to this one. We pulled in and Jon was being so helpful to a customer outside. He was finishing up and as we walked by that car he asked if we needed help... we hadn't even gotten inside and already we were being greeted. He showed us what tools to buys and Frantz was so helpful with advice about the battery I needed. Redemption for your store because of Jon and Frantz. Will I go back after being told I couldn't go there without a mask or a shot? Maybe. It is hard to forget the stores that did that. But these two made me forgive.

  Chance Cacdac
10 months ago
Sometimes they've got what you need in stock, sometimes they don't.Don't always trust the online inventory count.It's not even close to real time accurate.

  A Mi
2 years ago
I needed a battery replaced so I called, asked them if they would take the old battery out and put the new one in, he said yes he would. I get to the actual store, and then he tells me that they won't do it because its a 45 minute job, and he doesn't feel like doing it. I told him, I don't feel like paying taxes, but I do it. He refused and 2 other guys refused also. Needless to say, they lost my business.

  Sean Quinn
11 months ago
Didn t have what I needed but the customer service was good. Store was cleaned and all the employees there were helping customers.

  G. Norman
3 years ago
Fantastic store. Brad, Steve, and the rest of the team here are professional, knowledgeable, and courteous. Have used this store many times: Last week, I ordered wipers online, and once I was outside the store, the wipers were installed contact-free in less than 10 minutes. Thank you.

  Robert Elkins
4 months ago
Immediately took care of my battery issue.

  Nick Dolphin
3 years ago
The staff is pleasant, helpful and, when a part doesn't meet expectations, happy to accept the return/exchange.In this last case, the alternator I purchased for my wife's 99 Camry would've required me to cut off the factory terminal and crimp 3 female 1/4" disconnects in it's place. Sorry Carquest, that does not qualify for "fitting my vehicle" as the computer stated.But, at the end of the day I'd much rather run into a few faults with the system than deal with an unpleasant staff, hence the 5 starso

  Lori Toomey
a year ago
Thank you so much Frantz (Store #9473 - Northlake Blvd.) for your knowledge and expertise. You took the time to help me find the exact part I needed and solved a huge problem I was having with my car. Thanks again.

  Gregory Singer
6 months ago
My "go to" auto store. Staff is helpful and always ready to help.

  Mike Zee
6 months ago
Have been buying all my parts for years here all of them because they told me they had a warranty most of it was a lifetime but now I go to use it and they can't find any of my purchases they say they updated their system

  Joe Lowrey
a year ago
Had to get a battery for my VW and had threatened to call just to get my battery installed be cause it was light rain. The employee was an order man. I'm handicap and 79 years old. Have been a customer for about 20 years and will not go to this store.

  Shelby Williams
3 years ago
I went here after the Jupiter locations services were down. Johnny helped me get a new battery in my car super fast, he was very nice and he even helped me get the cheapest price. These guys are great!

  John Fiorentine
a year ago
Was on vacation from NY and needed a windshield wiper. My car used an obscure wiper and the two guys went above and beyond to replace it for me. A job well done

  Ron Stevenson
9 years ago
I'm not sure what the story is with these people saying the service is poor. Because I have to say they are one of the better Auto Supply stores regarding service and helpfulness. I've been in there several times in the past couple of months and each time they couldn't be more helpful. They could use some more variety of products. Overall they offer for the best service and helpfulness.

  Josephine Tracy
a year ago
This is the place tobe if you need anything about cars.Jon is always helpful and great in customer service .He's an asset to have in this company. Keep up the wonderful work Jonathan!

  Gus C
6 years ago
I never like to leave a review but this was by far the worst service I have experienced... I called for a quote guy qouted me $22-25 for the hose. When I asked for a quote on the service he transferred me to the service depart. However the service depart girls and guy were playing games and transferred me back and forth 6 times then she hung up on me. When I called back I asked for the manager but the guy pretend to be the manager. Didn't even apologized for his employee wasting my time. But to add more of a insult he raised the price on the hose to $45 so I would not stop by. At that point I just realized they didn't want to work. Horrible service needs a whole new staff!