Brad's Auto Service
4.7 (420)
2520 Palm Bay Rd NE, Palm Bay, FL 32905
(321) 723-4034
bradsautoservicefl.com
Claimed
From the business
- Identifies as veteran-owned
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sydney Bethelmy
a month ago
I thought I had already written a review, but maybe it was deleted or I used a different google account?But, I had originally left around a 3 or so. They were nice and everything, and communicative but I felt so ripped off. The AC in my 07 Chevy Cobalt went, and after everything was said and done, it was 700 for parts and labor to replace a melted control panel module or something. That was the price I was given over the phone. I walked in, and then it went up to 795. So I paid 800 dollars to have my AC repaired. It is now BROKEN AGAIN, not even six months later. Another place quoted me for less than half the price for parts and labor. I am very disappointed with the service I got and would tell anyone to avoid this place at all costs.
Grace Koenigstein
4 months ago
My car recently had a gas leak and Brad s Auto Service was able to take it in and fix it over the span of 2-3 days (due to being busy, but that was fine, and I needed a whole new part). There were two people I spoke to on the phone during the time my car had to be fixed - both were very nice, answered any questions I had, and were very helpful. I was grateful for the 10% student discount too, anything helps. My car has been doing great, I have a two year warranty on my new fuel tank, and there s been no problems. I definitely recommend this place and will probably go here again if I need to!
Lynda Haslem
3 months ago
I originally came to Brad's Auto service for an oil change for my 2011 Honda Accord.. I knew something was going on with my power steering however I was hoping it was just the fluid. After doing the oil change rotating tires and checking all my fluids they found out it was my power steering pump. Very professional, was able to accommodate me right then and there. My car is running awesome! My steering I can do it with one finger LOL and the employees there are very kind and knowledgeable. I would recommend Brad's Auto service, and I definitely will go back should anything arise with my car.
Nada DeVito
3 months ago
Booked service appointment online for routine oil change and tire rotation for my Mustang. Easy to schedule! I was greeted warmly and my car was taken in immediately, on time. The work was completed promptly with an inspection report. I paidu around $44 and was on my way home in less than an hour. Great job!! See you again in 3 months for the next oil change!
RICARDO ROMERO
2 months ago
I recently visited Brad auto shop, and I was impressed by their service. The mechanics were professional, and the prices were fair. They fixed my Toyota RAV4 promptly, and I appreciated their honesty. I highly recommend Brad's Auto Service to anyone in need of reliable automotive repairs.
Sonia Wallace-doll
4 months ago
After taking my 2008 Scion to a few auto repair shops in Palm Bay and received conflicting diagnosis, Brads Auto service gave me an honest diagnosis! Their online repair and vehicle status feature is awesome! I received a list of recommended repairs needed with pictures of MY VEHICLES parts, the online System is detailed and straight forward. Thank you also for supporting Veterans!
Terri Desrochers
2 months ago
What a great place. Worried about honesty? When they diagnose they take a picture and show you the problem on the computer before you agree to repair. It was awesome. They are d as easy to talk to and super honest. Prices are very reasonable. Great experience.
Scott Williams
a year ago
Brad's Auto Service DAMAGED the electrical system of my car, and I paid them to fix my AC which is still broken. They only offered me a warranty to go somewhere else after my trust with them was broken. STORY: I brought my 2008 Saab in to get the AC fixed. They are fine in doing simple things (recharge AC, etc.), but when they wanted to replace the AC core unit all the trouble happened. They did not test the electronics before work to suggest a proper place to get the work done. They immediately accepted the job. Turns out their system DOES NOT work on my car (only let me know after I paid and realized it was broken). They made me purchase a new part that didn t work or go somewhere else to PAY THEM to fix it. They did help pay, but the cost of time and energy is not worth it. Imagine not having a car for over 3 months! In addition, they destroyed my interior in the process. After having my car for over three months, I finally caved and got my car away from them. Would not suggest this company for anything over simple services. They will offer free service hours to fix things, but that is a trap to keep you dangling and purchase more. If you do use them, make sure to get everything in writing, test electronic system first, and a list of COMMON issues that happen with each service and how much it would cost. I felt SCAMMED. Hope it doesn t happen to you.Services: Electrical repair, Auto A/C recharge, A/C installation & repair, Air conditioning
Jay Mendoza
4 months ago
I must say Brad's Auto repair is one of the best mechanic shops I have been to since I have been here visiting in Florida and I've been to quite a few. My brother-in-laws Chevy equinox was giving him a lot of problems not only was Brad's Auto able to fix it but they diagnosed it very quickly and they were very honest the repair was very cost efficient and I'm extremely satisfied and so is my brother-in-law thank you so much Brad's Auto. Big shout out to Angie who was extremely polite kind and knowledgeable.
Jason Ebert
6 months ago
The staff at Brad's is amazing. People are always looking for an honest mechanic....look no further. They do great work in all aspects. And all services are more than reasonably priced. I've taken 2 used cars there for oil changes and overall inspections plus some minor fixes. Great work and service. I needed a new tire on my Silverado and asked them to quote it and they told me to have it done elsewhere because they'd be over-priced. They know what they're good at and won't screw you to make a buck. Can't recommend them enough.Services: General repairs & maintenance, Vehicle Inspection, Auto tire replacement, Oil change
Rebecca Edmiston
2 months ago
Took my car in for a brake job after having a scary moment on US1. The folks at Brad's made me feel heard and worked quickly and efficiently to resolve my issue. I appreciated the updates and photos of what they found to be wrong and the level of communication!
Chran Mannrence
3 months ago
Disregard my fianc�'s comment. First of all, my car was NOT in there for "3 weeks." It was longer than anticipated, yes, but the delays were not due to the shop. My 2005 Skyline R35/ G35 is a VERY difficult vehicle to get parts for, and seeing as how it's formerly a Minnesota car, the rust is kind of all over. Random parts break after they begin oxidizing. Additionally, many of the smaller components are only available through Nissan, and are in dwindling supply,Secondly, it is true, they don't have a "loaner" vehicle, however, this is not a dealership, so they don't have the resources available to just loan out a car to every person that comes in.Lastly, they are very fair. Decent prices, warranties (when applicable), military discount, and very personable staff. I dropped ~$3,500 today and I would only give that much business to this shop!!
Carmen Acuna
4 weeks ago
Went in for oil change. It was quick and efficient and the staff was courteous and professional. I was informed of some additional work the car needed accompanied by an estimated cost of those repairs. I am grateful that they are looking out for me. I would recommend them fullyService: General repairs & maintenanceService: General repairs & maintenance
Megan Lawrence
3 months ago
These people do not respect your time or your money. They've had my husband's car going on 3 weeks. Keep saying they are looking for a part, never mentioned calling the manufacturer directly and getting it overnighted. Don't have loaner cars here either. Do not recommend, steer clear.
Paul Cecil Marley Jr
9 months ago
They seemed really good very professional. I thought I was having a problem with a gas leak but after them checking it a couple of times they couldn't find one.This is second time I have used Brad's this time my turn signals, horn and my driver's side door would not close properly. They fixed the horn and the door and advised me I had a short in the lighting system and refered me electrical specialist.Services: Auto body & trim repair, General repairs & maintenance
William Thibault
a month ago
So happy with your oil change service I feel you did a lot more for the price will highly recommend your serviceServices: Tire rotations, Vehicle Inspection, Auto maintenance, Oil changeServices: Tire rotations, Vehicle Inspection, Auto maintenance, Oil change
Dale Wolf
2 weeks ago
Angie and the guys at Brad's Auto service were extremely helpful and extremely fair in helping me get my vehicle running properly again. I would definitely go to Brad's Auto again
Edie Graham
6 days ago
Explained the trouble I was having to Jerry over the phone and he knew exactly what the problem was. Fixed in one day Price very reasonable! Best customer service ever!!!
cheryl sullivan
6 months ago
My check engine light came on, I took to AutoZone and got a free print out, so I knew what the problem was. My husband changed the part but I still felt hesitation when driving so I took it to Brads. I told them I knew why the light was on and had changed out the part but still had hesitation. After having my car all day, they called and said the light was on cause I needed to change that part. Waist of my time and I still paid $90 for the diagnostic fee.. that I ALREADY KNEW!!! I wanted the hesitation fixed, they said that would take more investigation . They had the car ALL day!! Not a fan, won t be back!!!! Listen when people tell you what the problems they are having!!!Service: Auto engine diagnostic
Ellen Wheeler
3 months ago
Brad's Auto Service is the best place I have ever had work on my car. I would recommend them to anyone. Angie is on top of everything and can help you with any questions you may have. Jerry answered all the questions I had about keeping my car or buy a new one. I felt good about keeping my vehicle after talking to Jerry.Service: General repairs & maintenanceService: General repairs & maintenance
Herb Vazq
2 months ago
I will definitely be using their services. They took the time to answer all my questions whether I should fix my car or get rid of it. Thank you so much.
Sydney B
6 months ago
Went in to have my AC repaired. Staff is friendly, kept me up to date with what they were doing, and they did a good job. But, I'm just super disappointed that over the phone I was told the total price for parts and labor; and then I come in to pick it up the next morning and suddenly it's $70 more than what I was told. They showed me the break down, but I'm still trying to wrap my head around it.
eugene hogan
7 months ago
I had a great experience with this company . They were very professional and helpful. I was very surprised at how low the cost was! I will definitely recommend this company to anyone that needs auto repairs! I really like the decor I am going to donate a Texaco memorabilia to have them put in there waiting room!
Patti ARTEAGa
4 months ago
They were prompt and addressed my concerns. They were also efficient. All in all it was a positive experience. The waiting room was clean and moderately comfortable
Capp Gunn
7 months ago
My husband, like a lot of us, he is super stressed.. up coming surgery on his brain, we re moving to Ocala at the end of the month, job transfer, just a list of things and to top it off our 2019 Mazda is acting up. When your hubby is pulling his hair out at a breaking and then has a sigh of relief after getting off the phone with a mechanic speaks volumes! This team is friendly, knowledgeable, gave valuable advise and provided excellent service. Will be using them for all our vehicles. Can t say thank you enough for your kindness, advise and overall service.
Deborah Cole
9 months ago
I really like Brads auto, I ve been there twice and was treated very well. The office lady is very friendly and helpful. The work gets done quickly and they don t mess up your car. I totally recommend them and will return there every time I need work done.Services: Transmission, Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Exhaust, Steering & suspension repair, Auto exhaust system repair, Auto water leak repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Engine repair, Transmission replacement, Auto A/C replacement, Auto exhaust system replacement, Wheel alignment, Brakes, Air conditioning, Auto maintenance, Auto brake replacement, Battery, Oil changeServices: Transmission, Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Exhaust, Steering & suspension repair, Auto exhaust system repair, Auto water leak repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Engine repair, Transmission replacement, Auto A/C replacement, Auto exhaust system replacement, Wheel alignment, Brakes, Air conditioning, Auto maintenance, Auto brake replacement, Battery, Oil change
D Little
a year ago
Great experience from start to finish. Angie was so helpful and kept me updated on getting my a/c compressor ordered and replaced. Hector was the mechanic who did the work on my car and I highly recommend him but I have no doubt that everyone who works there is great at their job. I will definitely be going back there for my regular oil changes and any other service.Service: A/C installation & repair
321.fpv_yt
7 months ago
The battery light on our vehicle turned on, and after getting it checked at the auto parts store, we were told it was the charging system. I called four local mechanics that we have used in the past. Each service center advised us it would be at least a week to even get the car in to diagnose the problem. We are a family of three drivers and two cars, so having one car non-functioning is extremely difficult. We found Brads and they advised us they could look at it first thing the next morning, so we dropped it off that night. At 8:30am I received a text that our vehicle was checked in. Around 10am I received a call and was advised it was the alternator and was quoted a price to repair which I immediately approved. By 2pm I received a call that our vehicle was ready for pick up! I truly can not thank Brads enough for getting to our vehicle so fast and repaired days before any other mechanic would have taken even taking a look at it. Brads is always going to be my first call for service. Thank you!Service: Electrical repair
Fanny Torres
7 months ago
I took my vehicle in for oil change and come to find out that they not only change your oil but also rotate your tires and top all fluids. Who else does that???? Great price and service!Definitely taking my vehicle back for other services.Services: Tire rotations, Oil change
Larry Wesley
2 days ago
Everything was great at Brads, and I plan to use them again in the future